User Reviews Overview

About Ringover

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...

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Feature ratings

Value for Money
4.4
Features
4.5
Ease of Use
4.7
Customer Support
4.5

Browse Ringover Reviews

299 of 299 reviews
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Shishir
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/06/2020

A simple and powerful tool

Helps me a great deal get my calls through.

Pros

The integrations, the click to call feature, power dialer and the customer service

Cons

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Response from Ringover

Hello Shishir,

Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool!

We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient?

Regards,
Team Ringover

Replied 23/06/2020
Daniela
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/02/2021

How is ringover on a daily usage

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Response from Ringover

Hello Daniela,
Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team!
Good day and see you soon !
The Ringover team

Replied 01/03/2021
Jose
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 11/06/2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

We were not happy with their service.

Switched From

Aircall

Reasons for Switching to Ringover

We had a bad experience with Aircall before

Response from Ringover

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Replied 15/06/2020

Top Ringover Alternatives

Avaya Experience Platform

Vonage Business Communications

Emin
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 25/10/2020

Experience on Ring Over

The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Pros

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Response from Ringover

Hello Emin,

Thanks for taking the time to share your feedback!

We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business.

We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations.

Thanks again for choosing Ringover. We look forward to continue working with you!

Regards,
Team Ringover

Replied 06/11/2020
Aman
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 17/02/2023

Ringover is a software that businesses can use to manage their communication, which is based...

Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.

Pros

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Cons

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Response from Ringover

Hello Aman,

Thanks for taking the time to leave this comment.

We are happy to learn that you enjoy our solution and, that you enjoy our various integrations.

We are also sorry to hear that you have experienced some mild disruptions with Ringover.

Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you!

We wish you a pleasant day!

Best regards,

The Ringover Team.

Replied 03/05/2023
Santosh
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2020

Great Application and high uptime

Great, Easy and Transparency.

Pros

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Response from Ringover

Hello Santosh,

Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone.

Regards,
Team Ringover

Replied 23/06/2020
James
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2021

Easiest Phone Provider System through the App and Web

The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.

Pros

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Response from Ringover

Hello James,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you !
Have a good day !
Regards,
Team Ringover

Replied 04/03/2021
Hamid
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/03/2023

Ringover is Good

Pros

Phone quality is very good, almost is easy ti use

Cons

The solution is easy to use for any one, very interactif

Response from Ringover

Hello Hamid,

Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.

Looking forward to continuing working with you!

Best regards,

The Ringover team.

Replied 03/05/2023
Kit
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2022

Remote Work Made Easier

Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!

Pros

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Cons

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Response from Ringover

Hello Kit,

Thanks for leaving such wonderful feedback.

We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!

Regards,

The Ringover Team!

Replied 03/05/2023
Julie
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/07/2021

Ringover Review

I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 09/07/2021
Asanka
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 15/12/2022

Do not buy. There are so many better products out there.

Pros

The soft phone feature. And nothing else.

Cons

The cunning cancellation policy and hopeless customer Support.

Response from Ringover

Dear Asanka,

We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected]. We will be able to discuss and find a solution to your problems.

Have a nice day !

The Ringover team

Replied 21/12/2022
Luis
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/09/2021

Great Call Center App

We have had a great experience with Ringover so far.

Pros

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons

We have had sporadic connectivity issues but the have been promptly resolved

Response from Ringover

Hi Luis,

Thanks for your wonderful review!
Our whole team is happy to work with you.
If ever you need some additional advice on how to reduce connectivity issues , please reach out at [email protected].

Regards,

Team Ringover

Replied 16/09/2021
Nessim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 16/09/2022

Nice tool to use, some key features for us were missing

Pros

- Easy to use
- Nice customer success
- Easy to setup

Cons

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file
- Some countries were not available (to have a phone number from)

Response from Ringover

Hello Nessim,

Thank you for such a positive note!
We are happy to see that you are satisfied with our service.
Your comments are taken into account, and we will make sure we improve even more.

Have a good day and see you soon.

The Ringover Team,

Replied 27/09/2022
Marco
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/07/2021

Using Ringover phone in Palermo Sicily

very positive. Easy to use.

Pros

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Cons

overall it was good at making calls. I didn't get to test many more features.

Response from Ringover

Hello Marco,
The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !rin
The Ringover team

Replied 09/07/2021
Maxim
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 11/06/2020

ringover revieu w

Pros

the easy to use interface and to simplicity

Cons

none! i can't find a thing that i don't like

Response from Ringover

Hello Maxim,

Thanks for this stellar review! So happy to hear that you are satisfied with Ringover.

We'll continue to deliver A+ service!

Team Ringover

Replied 15/06/2020
Galner
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 07/12/2022

Ringover est une solution de VoIP complète

Overall, its a great tool to get the most out of sales teams.

Pros

The recording system, the customer service and the dashboards that enables management analysis.

Cons

You need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).

Response from Ringover

Hello Galner,

Thank you for this great comment ! We are happy to know that you like our solution!

We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation !

We look forward to continuing with you.

The Ringover team

Replied 03/05/2023
Jonathan
  • Industry: Utilities
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2021

Great product, functionality and at a great price

I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend.

The call out funtionality is brilliant, again so simple.

Pros

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Cons

For me the service is perfect, I haven't come across any issues.

Response from Ringover

Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more.
Have a good day and see you soon.
The Ringover Team

Replied 09/07/2021
Verified Reviewer
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 07/03/2019

Nice concept and system

The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Pros

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons

Sometimes I have problems with the conexion. Only that.

Response from Ringover

Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!

Replied 12/03/2019
karen
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2021

Excellent Product

definitely brining the office to home environment, recording of calls save taking notes.

Pros

Excellent account management . good service quality and ease of use

Cons

Not much I dislike only a slight delay but not that noticable.

Response from Ringover

Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team

Replied 09/07/2021
Jack
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2019

5 Star Service

The support service has been second to none.

Pros

Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons

So far.everything is working exactly as we need it to.

Response from Ringover

Thank you so much for sharing your experience with us, Jack. We really appreciate your kind words and we agree, our support colleagues are superstars! We are honored to have you in our network and glad to know our tool adds value to your team! We look forward to continue working with your team :)

Replied 01/04/2019
Antoine
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/09/2021

Good job support team

Pros

Easy to use when Zendesk and Hubspot are integrated

Cons

Some minors features, there is no major cons

Response from Ringover

Hello,

The quality of service when our customer are using the different integrations is one of the fundamental values carried by our company.

We are happy to hear that you are satisfied with your experience with Ringover.

Good day and see you soon !

The Ringover team

Replied 23/09/2021
Ben
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/06/2020

RIngover review

Uses ring over to contact customers.

Pros

Product is very easy to use. Simple and efficient

Cons

Sometimes I like to not have to switch between dashboard to see other details but not a big deal.

Response from Ringover

Hello Ben,

Thanks a lot for taking the time to share such lovely feedback! We are proud to know that you have found Ringover easy to use.

Looking forward to working more with you :)

Team Ringover

Replied 15/06/2020
Rishi
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/04/2019

Excellent

Excellent

Pros

Great service, easy to use, mobile compatibility and reporting tools

Cons

The service should be all-inclusive across all countries rather than a select few landlines.

Response from Ringover

Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)

Replied 17/04/2019
gerald
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2021

Great service

Pros

Integration with Pipedrive, call recording, missed call notification .

Cons

really nothing I can think about at the moment

Response from Ringover

Hello Gerald, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team

Replied 04/03/2021
Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2021

Streamlines communications

Pros

It had such a positive impact on our business

Cons

Nothing at the moment as it does exactly what it was sold to do.

Response from Ringover

Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us.
Have a good day and see you soon.
The Ringover Team

Replied 09/07/2021
299 reviews