Restroworks Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Restroworks

Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with worldwide restaurant chains to help them embrace digital advancements through its all-in-one restaurant technology...

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Feature ratings

Value for Money
4.7
Features
4.8
Ease of Use
4.8
Customer Support
4.7

Browse Restroworks Reviews

319 of 318 reviews
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Anushka
Anushka
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2023

Pos Review

Pros

The reporting part , it makes our very easy and we are able to track every small details

Cons

Nothing as such , only it take time to reach support

Bhupendra
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2024

Review From LBF for Reelo

Pros

Pos is good to use and easy to handle and reports are very easy to download

Cons

Internet issue due to this operation have to face the problem

Response from Restroworks

Dear Bhupendra,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Restroworks

Replied 31/07/2024
Neeti
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 27/12/2021

Inventory Review

Has given me a solution for POS and inventory. The inventory information is reliable at single store level but not at an aggregate level or for spokes.

Pros

Gives correct information for the kind of data input

Very supportive team to learn the platform

Cons

Requires high learning curve and not intuitive.

Does not have a solution for Multibrand, multistore dark kitchens

Top Restroworks Alternatives

Yogesh
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/06/2024

The Indian Stories, Faridabad

Restroworks is making our billing and sales easier to manage.
The cloud software is very helpful in generating reports on real-time basis for our internal analysis.
Also, the menu configuration as well as the KOT concept is very user friendly.
Our Managers and BOH team find this easy to use.

Pros

From the initial consultation to the final setup, every step was handled with professionalism and efficiency. The POSIST team ensured that all our requirements were met, and they went above and beyond to address any issues that arose during the installation process.

Thanks to your efforts, our outlets are now equipped with a reliable and user-friendly billing system that has greatly improved our operational efficiency. We have received positive feedback from our staff and customers alike, praising the system's ease of use and reliability.From the initial consultation to the final setup, every step was handled with professionalism and efficiency. The POSIST team ensured that all our requirements were met, and they went above and beyond to address any issues that arose during the installation process.

Customer Support was very quick and reliable.

Cons

Billing Templates need more features like font style.

Response from Restroworks

Dear Yogesh,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Restroworks

Replied 21/06/2024
Prasad
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/07/2024

Irish House Belgaum

Restaurant Billing, Online Orders, Reporting Tools making works easier for the restaurant operations

Pros

The application features of multiples instances with reports and CRM makes work easier

Cons

Dont have any negative comment for it right now.

Response from Restroworks

Dear Prasad,

We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.

Best,
Team Restroworks

Replied 24/08/2024
Prafful
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2024

Review from Romeo Lane Kanpur

Pros

best thing is [sensitive content hidden] is always ready to help us

Cons

AS OF NOW ALL GREAT THANK YOU TEAM POSIST

Response from Restroworks

Dear Prafful,

We're delighted you had a great experience with Restroworks. Thank you for your feedback.

Best,
Team Restroworks

Replied 24/08/2024
Imran
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 12/08/2024

Review from Carter Road- Bandra

Pros

Service of Engineers, Reporting parts, quick call support.

Cons

No issue with support and sales in posist.

Response from Restroworks

Dear Imran,

We're delighted you had a great experience with Restroworks. Thank you for your feedback.

Best,
Team Restroworks

Replied 24/08/2024
Vikash
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2024

KOOLCHAAS - Mera Wala Kulcha - DLF Promenade Vasant Kunj

POSIST is great platform for Restaurant business. Highly recommended !!

Pros

Support system is always available, POS is also easy to use.

Cons

No dislikes for now if anything is there it will be notified

Avinash
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/08/2024

Posist Application Review

We can update the item status to out of stock and in stock from the billing screen only.

Pros

Support team is really good and helpful and in this we have some features to update the item status to out stock as per the availble stock in the kitchen and bar

Cons

That out of stock functionality i have mentioned that should automate from inventory management.

Pawan
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2024

Best POS in Market

Pros

Fast resolution by team 24x7 and easy to use .

Cons

Our company is using it from past 5 years and never faced any problem

Muhammad Yasir
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2023

Posist review by Darsh Restaurants in Jeddah

Order punching has become very fast now, staff can use tablets to take orders simultanoesly.It is very easy to generate reports and download in different formats.We have also integrated with Xero which pushes all our accounting related data automatically.

Pros

Posist billing application has great UI with very easy to use interface, staff finds it very easy to operate and punch orders.Reporting is very good, it has lot of reports and we can get the required data.We are integrated with Xero and accounting data push is very smooth and automatic.Posist Academy is a great tool for self learning, it has multiple languages support as well. Our team is using Academy to clarify their doubts if any.

Cons

While punching items, it would have been better if the icons are slightly big and bold so that it is easy to find and punch the items while order taking. Overall it's a good application, no major issue so far.

Response from Restroworks

Dear Muhammad Yasir,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 25/08/2023
sonal
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 04/01/2023

Sbarro Posist

Overall it has been very productive .

Pros

Posist has many varied fuctionality. its ease of use helps you to complete the work faster with greater accuracy.

Cons

the help desk feature , i think a dedicated team woulb be really help

Shiaar
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2022

Posist makes service easy & make serving quick.

1- Punching bills is easy & quick2- Reduced customer waiting time3-Reports can easily be viewed via mobile from anywhere.4-Reporting library is very rich and has 200+reports.

Pros

Posist has a great UI; it's straightforward to use and user-friendly.New teammates find it very easy to learn and understand.The reporting is easy to use.....

Cons

Can't say there is any feature to be disliked.Everything that is present in the system works without any problem.It was our best decision to go for Posist for our outlets billing.

Alliah
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 16/03/2021

A very handy and useful software.

It is a very good software to invest in because it is very useful most especially for handling multiple branches.

Pros

Very efficient software to use.
Wide varieties of reports available and useful.
Easy to learn and to teach.
A very user-friendly software.
Very useful for Kitchen in terms of handling multiple orders.

Cons

Lack of local support.
Taking a bit more time loading when publishing some updates.
Long waiting time for support to connect.

Vikas
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2023

Posist at AB Road Indore - Tacobell

It helps in various problem solving restaurant management operations works fine. Delivery orders also landing properly with no issues and also the restaurant dine in operations works fine with each orders landing on kds screens.

Pros

Application is functioning all good. Images at customer screen is also coming perfect . Kitchen screens are also working without any hassle. Delivery orders also landing properly.

Cons

There is no dislike right now. The application provides all users functions and operations working as per the integration. No issues reported till now and hope there will not be any to be reported

Response from Restroworks

Dear Vikas,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 29/09/2023
Anup
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 21/09/2022

A good POS system

Good POS system but currently facing integration issues with third party delivery platforms.

Pros

We like the ease of use and reporting that we can generate from the software. Its very intuitive and can be learnt easily

Cons

The integration with Swiggy and Zomato is extremely painful with POS system as the system face consistent issues with menu updates and crashes from time to time. The customer support which use to be great now becoming patchy.

Alternatives Considered

LimeTray and Petpooja

Reasons for Switching to Restroworks

Ease of use
Ravindra
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2023

Posist at Tacobell Forum Mall Kochin

The operation flow from pos to various kitchen display screens orders landing perfectly without any hassle. Thanks to posist for making work easier and better. One of the best application in hotel industry.

Pros

One of the easiest application for billing and restaurant management. The operations works smoothly with the posist application along with kds orders. big crowd has been easily handled on the posist application making the work easier for hospitality industry

Cons

Currently there is not least or negative feedback but if there is any will update it.

Response from Restroworks

Dear Ravindra,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Best,
Team Posist

Replied 08/09/2023
Manoj
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/08/2023

Review For POSist

I contacted customer service because I was having trouble logging into my account. Support was very quick to respond and was very polite. He was also very helpful and was able to resolve my issue. I am very happy with the service I received.

Pros

Billing feature are good also integration module is very fast. We are happy to use the POSist all feature ( Billing, integration, reports, stock)

Cons

Sometimes reaching support is very difficult

Response from Restroworks

Dear Manoj,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 25/08/2023
Brayl
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 22/05/2023

POSIST technology

Great

Pros

The ease of use and integrations with parthers

Cons

Analysis isn’t great however the daily monthly yearly enhancements get them up there

Abhishek
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2023

Posist Review on behalf of Kunafa Foods & Beverages Private LTD

Pros

1. Posist software is fast and reliable pos.2. We can create menu and even modify them after creation.3. Reporting part is detailed.

Cons

There is no specific cons about software

Response from Restroworks

Dear Abhishek,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 14/07/2023
Deepak
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2024

feed from shervani hotels

Pros

easy to use.
User friendly.
Reporting is very good.

Cons

When we fetch reprot for one month it is asking for email. If you can give report on system only that could be better.

Response from Restroworks

Dear Deepak,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.

At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Restroworks

Replied 06/05/2024
Sujin
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 09/12/2022

Billing review by Sujin

Posist has helped us to integrate with food aggregators and hence automate the order flow.

Pros

Easy to select discounts and online orders are received directly

Cons

Sometimes the application is running slow . The UI and Graphics need to be improved.

Reynold
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2022

Billing Review

Help us to lessen work operation and easy to received order from any aggregators

Pros

The pictures that can access on the system was awesome and its easy to used. Its easy also to the team to trained them even in short time. To many report help us to understand branch sale status.

Cons

Some issue were facing in terms of auto cancellation with the connection of deleverect.

Avtar
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/06/2023

Gulati Spice Market

Pros

Application is good so far, Have a lots of feature like Expense, Petty Cash and tally integration.

Cons

some time we have faced some issues with the integration while syncing data to the online.

Response from Restroworks

Dear Avtar,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 14/07/2023
priyanka
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/01/2023

So much easy for accessing the Reports structure

i am using posist from last 3 years . and also u used sommens and limetray. but my total experience in this software is too much better from others.i find reports which i required and it use for me to handle my boss for giving and sharing the data.ALso Tally is so much easy for me for accessing.

Pros

Main thing in posist is to use in kds functionality . when orders came it directly rings and cheff can make easy order. also so much customize things in kds and billing as well . which i have neither see in any ither software.

Cons

Least thing is that the customer support agent . sometimes it very difficult to reach them. which hamppers the bussiness.which should be more easier for this big software.

319 reviews