User Reviews Overview

About Posist

Launched in 2012, Posist by Restroworks is a cloud-based restaurant technology and POS (point of sale) platform. It offers scalable, reliable, and easy-to-use point-of-sale technology, enabling restaurants to automate operations,...

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Feature ratings

Value for Money
4.6
Features
4.7
Ease of Use
4.8
Customer Support
4.6

Browse Posist Reviews

171 of 171 reviews
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Dr. Rajesh
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 26/12/2020

POSist : A must have for every QSR!

My Overall experience is very satisfying and and i'm so glad I choose POSist . It has so much to offer and is really changing the way i'm taking decisions and running my Outlet.

Pros

POSist has a very easy User Interface, with a strong back end and database. Apart from billing and the routine features, the feature that I like the most is the Recipe Management which enables me to understand the food costing and take proper steps. All other features like Expenses, Stock Administration, Reporting provide a detailed insight into one's business and helps take informed decisions rather than just doing random things.

Cons

I would say POSist has all the features one can think off, but they are all different modules and need to be purchased as an add on.

Jayaprakash
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/04/2023

Good Solution to Manage restaurant or QSR

Their user-friendly software and good customer support make managing a restaurant a easer. From inventory to menu management, Posist has it all covered. i recommend to anyone in the food business.

Pros

it's good for any restaurant or QSR business form POS and online integration with delivery partner.

Cons

need to work more on inventory management.

Neeti
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 27/12/2021

Inventory Review

Has given me a solution for POS and inventory. The inventory information is reliable at single store level but not at an aggregate level or for spokes.

Pros

Gives correct information for the kind of data input

Very supportive team to learn the platform

Cons

Requires high learning curve and not intuitive.

Does not have a solution for Multibrand, multistore dark kitchens

Top Posist Alternatives

Farasat
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2023

All the best Team Posist

Excellent

Pros

Great support and ease of use along with integration capabilities, availibility of reports & data.

Cons

Report configuration as per individual needs can be worked upon!

Alternatives Considered

Foodics

Reasons for Choosing Posist

Better product

Switched From

Sapaad

Reasons for Switching to Posist

Flexibility of use and online ordering integration capabilities at the time
Sanket
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/05/2023

Excellent software with best of Customer Support

Pros

The customer supports is excellent and on point always, any worry or query related to using software or any features are solved quickly.

Cons

Features are there, but making it more user-friendly and simple would make the software ease to use.

Rajesh
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2023

Excellent Software for Hospitality Industries.

Its good

Pros

Reporting feature is very helpful to company and product is very easy to use. Swiggy & Zomato integration process is

Cons

All feature is ok for us & very easy and no difficulty to use for products and no difficulty for any integration.

Arun
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/05/2023

Behalf of Double Roti Teynampet

Pros

Easy to use on daily basic for billing operation.Reports are convenient for accounting

Cons

Sometimes printer connectivity issue.Sometimes bill not printer

Beena
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/04/2023

Good & easy to use

Good

Pros

All reports & user interface are neat and clean

Cons

Should have the feature to customize as per customer need

Utpal
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 04/04/2023

Green Theory Posist Review

Pros

User friendly DashboardReporting are useful

Cons

It is bit complicate when comes to enterprise dashboard

Shasikant
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/04/2023

We are using the POS from long time, oval all experience is good

We are using the POS from very long time and the POS feature is much good ( reports, and billing)

Pros

The support agents are very supportive and help us all time 24*7

Cons

everything is good in the, now the online ordering is very good

Shiaar
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2022

Posist makes service easy & make serving quick.

1- Punching bills is easy & quick2- Reduced customer waiting time3-Reports can easily be viewed via mobile from anywhere.4-Reporting library is very rich and has 200+reports.

Pros

Posist has a great UI; it's straightforward to use and user-friendly.New teammates find it very easy to learn and understand.The reporting is easy to use.....

Cons

Can't say there is any feature to be disliked.Everything that is present in the system works without any problem.It was our best decision to go for Posist for our outlets billing.

Aditya
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 16/10/2020

The software that took Navtara to the next level.

Exceptional. Yet to fully implement every feature, but we are getting there. We were a very informal setup before POSist, and I wanted to choose a software that will be with the company for life. Seeing the scalability POSist offers your brand, I still believe I have made the right choice.

Pros

The software is constantly adapting to further simplify the needs of the industry. What I like best is the customizable nature of the software; POSist is always ready to tweak the product to fit your need. The support team is incomparable and efficient. The kind of reports accessible to us have helped us cut costs, and reduce our menu. POSist taught us that more than half our menu wasn't even contributing to 10% of our revenue! The software is great but the people are better...

Cons

It's slightly more expensive than a regular software, but is definitely worth it. The implementation was not very smooth, and too last minute. This was mainly because hardware specifications weren't cross checked. But that's all water under the bridge.

Anup
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 21/09/2022

A good POS system

Good POS system but currently facing integration issues with third party delivery platforms.

Pros

We like the ease of use and reporting that we can generate from the software. Its very intuitive and can be learnt easily

Cons

The integration with Swiggy and Zomato is extremely painful with POS system as the system face consistent issues with menu updates and crashes from time to time. The customer support which use to be great now becoming patchy.

Alternatives Considered

LimeTray and Petpooja

Reasons for Switching to Posist

Ease of use
Reynold
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2022

Billing Review

Help us to lessen work operation and easy to received order from any aggregators

Pros

The pictures that can access on the system was awesome and its easy to used. Its easy also to the team to trained them even in short time. To many report help us to understand branch sale status.

Cons

Some issue were facing in terms of auto cancellation with the connection of deleverect.

priyanka
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/01/2023

So much easy for accessing the Reports structure

i am using posist from last 3 years . and also u used sommens and limetray. but my total experience in this software is too much better from others.i find reports which i required and it use for me to handle my boss for giving and sharing the data.ALso Tally is so much easy for me for accessing.

Pros

Main thing in posist is to use in kds functionality . when orders came it directly rings and cheff can make easy order. also so much customize things in kds and billing as well . which i have neither see in any ither software.

Cons

Least thing is that the customer support agent . sometimes it very difficult to reach them. which hamppers the bussiness.which should be more easier for this big software.

Sanjay
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/03/2023

Excellent Software for Billing

Really happy with the support we have got from their team.

Pros

Posist is really amazing with so many features available in just one software. It becomes easy for the new staff as well to get used to the software very quickly due to the ease of use of it.

Cons

We have faced some challenges with respect to reaching out to the support team, however, we do not have any major issues with the software.

Shankar
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2023

Very Good software and customer support [sensitive content hidden] was very helpful for us so...

I am totally satisfied with pos service mainly in Stock management system this is so much useful.Also we recommend all frieds to use posist Billing and stock management

Pros

Vey much useful for stock purpose.and for GRN it is so good to use and for purchase ordering as well.

Cons

Sometimes we face difficulties while connecting the customer support.so it would request to please increase the bandwith so that it will be easy

Ashwini
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2023

Posist SOftware will boost the restaurnt sale

Pros

The Reporting and the online ordering are very good and work smoothly. We can settle the bill in any payment mode. There are multiples of features available I am still learning those feature.

Cons

As of now no cons. If I will feel any cons in future then I will re-share the review.

Mangesh
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/06/2021

Billing system that has helped us to run our business smoothly and easily

My overall experience is very good when it comes to using posist.

Pros

The software is pretty rich in features but still has very clean and simple UI.
New users finds it very easy to learn the system.
Inventory part of the product is good and covers majorly everything in the kitchen.
The suppport staff is also very helpful.

Cons

There is only 1 thing which i don't like is the time taken by the development team to add new features in the system when it is requested by us.

Paras
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2023

Great Cloud based Technology and POS System

Overall a great solution for a company to go for to handle restaurants pos, inventory and centralised connected warehouse management for purchases and transfers.

Pros

Easy Operations, Simple to use, Cloud based technology, Centralised management and ability (open API's) to integrate with latest other technologies.

Cons

Little more better functionalities in terms of KDS handling and centralized enterprise level reporting.

Sreeram
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

Excellent use case and ease of operation

Good use from day one.

Pros

Very user friendly and easy to use. Good

Cons

Sometimes customer helpful takes time to respond which over weekends gets very tough

deepak
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

Punjab grill -seawood review

Overall excellent experience

Pros

Posist services are really good.Posist has all the required features

Cons

as of now, there is nothing to dislike in posist

Rahul
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2023

Feedback from India Sweet House

Team is very happy with the POS and also very happy our management because they have live report for all the stores in their mobile phones.

Pros

They have integration with Swiggy & Zomato. which make our operation very easy.

Cons

Every thing is perfect there is nothing which we can least. They have full restaurant features POS.

Surender
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2023

User friendly for the KDS & Billing

Easy to use, user friendly, remote location access work. Reporting is very easy.

Pros

I like the smooth billing process, where the data is very easy to handle. The reports are self explanatory.The data security is up to mark.

Cons

As of now no such feature which i thing is least but they improve on editing the bills duration.

Amandeep
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/02/2023

Billing Review for WOF

It is handling the operations easily and effectively. Online order management is really smooth and easy to track.

Pros

Support gives prompt replies. We can use POS,tablets,etc very quickly and easily. Also, Product is fast,easy to use and accurate

Cons

Using it for more than 3 year,there are no major concerns with the product.

171 reviews