Odoo Reviews

Pros

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternatives Considered

SAP S/4HANA Cloud, Zoho CRM, Dynamics 365, NetSuite and Acumatica Cloud ERP

Reasons for Choosing Odoo

Odoo can be implemented on-premise making it more reliable and secure.

Switched From

NetSuite

Reasons for Switching to Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.

Pros

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Cons

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Alternatives Considered

Dolibarr

Reasons for Choosing Odoo

Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Switched From

SAP S/4HANA Cloud

Reasons for Switching to Odoo

easy access,installation,much famous, more funtionalities.

Pros

Odoo is an ERP with a super friendly interface, it is an intuitive and very easy to use tool. Its CRM module is essential for me in my day-to-day life, as it allows me to track all the opportunities that I am working on and maintain a fluid communication environment with the other areas of the company with which I am working on each commercial opportunity. I would recommend the tool.

Cons

The bad thing about the Odoo CRM module is that it does not have, or at least I cannot find, a daily activity tracking tool. In which salespeople can record each activity of the day. And at the end of the afternoon, be able to see all the contacts made, progress, and next actions for each salesperson.

Pros

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

Cons

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.

Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

Pros

It's an open code so you can personalize the platform as you need. The modules that are already integrated helped me solve problems that I didn't know I had

Cons

Somo other areas of my company didn't have a great experiencie, like Customer Support

Pros

May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.

Cons

At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.

Pros

Odoo is an Open-source and cost-effective , Odoo provides All-in-one solution and integrated with wide range of applications

Cons

Complexity when customization and upgrading needed

Pros

Billing and invoice is superb in this tool, well structured

Cons

Yet to check on it, as this is new tool used

Pros

I think the best thing about Odoo is the ease of use, and the facility of integration with your current systems, we're starting to use it and add different tools, but there are so many ! You can integrate every software you can imagine and there are predefined integrations, making it so much simpler.

Cons

I think Odoo could make a Freemium tier more inclusive and let you see what they really have to offer, the possibilities are so many that sometimes it can be difficult to locate your best choice. But I'd say that is not a bad thing, just a choice you have to make.

Pros

Oddo CRM and other Oddo tools are excellent because they are tight code, make it possible to quickly scale to other solutions whenever necessary or the project requires it.

Cons

Notwithstanding being open source, there is a cost per module which is the only thing that makes me not the number 1 preference.

Pros

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business.
The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

Cons

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers.
We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place.

On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible.

Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

Alternatives Considered

HubSpot Marketing Hub, Webflow and Quickbooks Online

Reasons for Switching to Odoo

For having a single app and single database. So far, we have nothing.

Pros

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

Cons

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

Alternatives Considered

WordPress

Reasons for Choosing Odoo

Odoo has more features and is easier to use.

Reasons for Switching to Odoo

Opting for Odoo provides an all-in-one business management solution with integrated functionality for project management, accounting, human resources, and sales and marketing. In addition, the easy customization of the platform allows it to meet the specific needs of each company.

Pros

Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.

Cons

When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.

Alternatives Considered

Zoho CRM

Reasons for Choosing Odoo

As i mentioned its easy to manage and control your code with odoo. And being developer its best thing when you have the control all over the produvt that your are builting at one place.

Reasons for Switching to Odoo

Its availbility.. Scalibilty. And versitile nature makes its unique from others..

Pros

It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

Cons

The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

Alternatives Considered

SAP Customer Experience, Oracle Marketing, Dynamics 365 and Oracle Database

Reasons for Choosing Odoo

Because Contpaq Have a lot of Errors, and the Support is HORRIBLE, a ticket can be solved in MONTHS.

Reasons for Switching to Odoo

In 1 Word "PRICE", they are for Huge companies, Companies with more that 500 Employees or with a lot of Profit, It is easy 20 Times the Price of Odoo.

Pros

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

Cons

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it.
Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

Alternatives Considered

Zoho CRM, Sage Intacct, Dynamics 365 and Quickbooks Online

Reasons for Choosing Odoo

1. User friendly for clients and their staff 2. Dimensional counterparty design 3. Import/export functions

Switched From

TallyPrime

Pros

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

Cons

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

Alternatives Considered

ERPNext and Dolibarr

Reasons for Switching to Odoo

For the ease of installation or the purchase of space in the cloud that had the system pre-installed.

Pros

No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.

Cons

It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.

Pros

As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Cons

Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

Pros

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Cons

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Pros

Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.

Cons

There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package.
Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.

Pros

Best part:
- Once completely customized different teams like Inventory, Manufacturing, Logistics, Finance can easily integrate on the platform.
- Communication across teams for updates on operation process.
- Any kind of new functionality needed per se different businesses can be implemented.

Cons

- It is not easy to use, much effort and training needed to understand.
- Requires much of customization and suits to big business which have standard models of functioning.
- Requires good internet speed else it works too slow making usage experience quite wary.

Pros

It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

Cons

because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Pros

Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.

Cons

At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.

Pros

Customizability

Cons

Difficult to learn and difficult to maintain without an IT department.

Pros

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

Cons

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.