User Reviews Overview

About Sage 100

Sage 100 is a cloud-connected ERP platform (Enterprise Resource Planning) for medium-sized manufacturers, distributors, and professional service companies. Finance, budgeting, planning, inventory, supply chain, production...

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Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.7

Browse Sage 100 Reviews

303 of 303 reviews
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Verified Reviewer
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 12/09/2018

Easy and clear for your bookkeeping needs

I quite like the software and would recommend. I also use Quickbooks, but Sage suits me much better.

Pros

Really easy to understand and get up and running. Simple workflows and very easy to see the underlying transactions .
Adjustments and corrections are a breeze.

Cons

Only issue I have is with electronic file transfers for payments to my bank. Sage keeps sequential files numbers for each of the different payment types (eg. Payroll and Suppliers), but my bank requires the numbers to be sequential overall. Each time I have to adjust the file number to the proper number so my bank does not reject it.
Online support and training material is adequate, but if you need a real person support is limited - hard to get any response and often need to pay.

Victoria
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2019

Perfect ERP Software for medium sized businesses

We have been with Sage for almost 7 years and it has saved us much time and money. Our old software was clunky and not customizable. We are able to now do multiple tasks at the same time, even within different companies.

Pros

Ease of use, ease of customization. Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.

Cons

After a sales order is completed, you cannot "resurrect" it - you must generate a new number and "copy" the old sales order from history.

Tod
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 12/04/2019

MAS90 - Windows - Sage 100

Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.

Pros

Once you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.

Cons

MAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.

Top Sage 100 Alternatives

Johanes
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 07/05/2020

Sage 100 - My Review

It's good, but your Sage Reporting and what else so confusing, it must have this and that license it ended up adding money which total subscription is not viable for small business pricing but medium or larger business. so we use barebones as what we have now.

Pros

Easy for user especially modules which is showing step by step

Cons

to add module costs lots of money, does not make sense for small business like our Company, your pricing is comparable for medium or large business pricing

Alternatives Considered

SAP Customer Experience

Reasons for Switching to Sage 100

no plan to find alternative yet due to covid-19 business environment
Chris
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 08/05/2020

Long Time User

Customer support is usually goo

Pros

The day to day use of the software works well

Cons

Every time we update the software or move to a new version, we have glitches and have to call for support.
It's also harder now to make custom reports for payroll (since it is a stand alone module)

Elizabeth
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
2
Features
1
Ease of Use
5
Customer Support
4

3
Reviewed on 06/09/2019

Easy to Use but Lacks Features

It was quickly apparent that Sage was not a good fit for my company even though it was easy to figure out and integrated with many PSAs that I was considering at the time, I just wasn't able to use the US version for what I needed.

Pros

Easy to use overall. Simple to navigate, the interface is intuitive, and it is easy to reach customer service. Integrates with many PSAs.

Cons

Lacks basic features (such as recurring invoices and expenses) that most other options in this field offer.

This only applies to the US version of this software. The UK version appears to be much more fleshed out.

Alternatives Considered

FreshBooks, Quickbooks Online and Xero

Reasons for Choosing Sage 100

Zoho Books had some quirks that I found to be frustrating.

Switched From

Zoho Books

Reasons for Switching to Sage 100

I did not end up using Sage due to the aforementioned issues and lack of features. I went through the trial but in the end decided it wasn't a good fit.
Teresa
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
1
Customer Support
4

3
Reviewed on 07/05/2020

Honest

I’ve been irritated with the ability to understand why something that should be easy to do has been made hard.

Pros

The ability to have all 3 locations in one company but with sub accounts.

Cons

It is difficult to do certain things in accounts payable and accounts receivable.

Tracy
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/05/2020

Sage 100 -

Pros

All the modules are set up the same. We have 8 modules and the set up is the same style.

Cons

Reporting could be easier. They are moving to crystal reports and being able to export from each module but they are not there yet. Attaching tables is a pain to deal with.

Shivali
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2021

I use it daily... I couldnt be without it

I enjoy its capabilities.

Pros

Being able to lock data in a time frame. And the bank reconciliation.

Cons

A little more expensive compared to other products. But this is ok considering its features being specific to accounting profession.

Alternatives Considered

QuickBooks Desktop Pro and Xero

Reasons for Switching to Sage 100

Stability of the system. And the internal audit and control functions.
Jordan
  • Industry: Arts & Crafts
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 08/08/2020

The Toyota Corolla. Not fancy, but efficient and reliable.

Efficient. It works. Lots of features. Reliable.

Pros

It's reliable and it's a great way to organize data. I like that I can pull data into Excel with a Microsoft Query and have multiple tables to get information from, such as invoice history, purchase order, sales order, and item information.

Cons

It's ancient looking. The aesthetics of the software in Classic View is not modern at all. However, it gets the job done and it's very efficient.

Jeff
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 05/03/2019

Solid mid-market enterprise accounting system, with quirks

Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. Consider a cloud-based software as an alternative (Sage Intacct perhaps, although the price skyrockets compared to Sage 100).

Pros

-very cost-friendly pricing for small or medium sized businesses. this is the biggest selling point for Sage to me - it beats Quickbooks as a more ERP level system but is still very reasonably priced

-solid on standard accounting

-multi-company/location/entity reporting

-import/export works well

-test company option helps new users acclimate

-simple bank reconciliation module

-security and role definitions

-GL reports are very useful to financial experts

Cons

-bank reconciliation doesn't force you to reconcile to the GL cash account. That defeats the purpose of a reconciliation...

-there is almost no customizability to the financial statements. I guarantee you will need to export (Excel) or use a different software (Crystal Reports) to build your monthly financials.

-Sage 100 products are hosted in-house, so in the age of the cloud, you will still need to purchase and support your own server, a pain for a small or medium sized business.

-there are no "drill down" options in financial statements. That ability in Management Reporter was a huge plus in Microsoft Dynamics products.

-Multi-fund reporting cannot be consolidated (unless this is an add on module we didn't purchase)

-There are no reports that show unposted JEs

-AP voids and invoice reversals are a NIGHTMARE. Seriously, my staff lose sleep over trying to never need to void a check in Sage.

-Dashboards are basic. It feels very "old" as a system compared to new cloud-based options.

-No auto reconciliation. I've heard that's a selling point of Xero.

Craig
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/07/2021

SAGE 100 is a Winner

Overall, Sage has helped with running our business and keeping everything straight - I would say my (our) experience with Sage has been a positive one.

Pros

It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.

Cons

Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.

Chris
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 07/05/2020

Sage 100 Review

We have been able to grow our company and the suite has been able to support this with enough customization and scalability.

Pros

We have been using the Sage ERP Suite for over 10 years and it has been very reliable with only a few issues along the way. In there new releases they have mitigated the issues we have run into. We have been able to customize quite a bit to make it more streamlined for our users.

Cons

Payroll we had some issues with and moved to another solution.

Alternatives Considered

NetSuite

Reasons for Switching to Sage 100

Convenience and product familiarity.
Kristina
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 10/11/2019

Sage 100cloud Review

Way better than peachtree older version. Have not had any issues other than it's kinda slow

Pros

I like how everything is linied together kinda of like quickbooks. It's pretty simple to use and has step by step guidance

Cons

Its kinda slow at times. We upgraded from peachtree so it's way better than that. Honestly nothing I can say bad other than its slow

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing Sage 100

We had to change as our certificate was expired

Reasons for Switching to Sage 100

Fits my company more
brittany
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 10/07/2018

Accounting and Inventory Ability

Pros

We went with Sage because we needed an accounting software that would also keep inventory stock. The fact that Sage has build able modules and customization available is pretty much the biggest asset available. I use Accounts Receivable, Payable, Sales Order, Inventory Management, Purchase order, General Ledger and Paperless office. I like that it allows me to more permanently close out accounting days and keeps track of all reports for later use.

Cons

It is a time consuming software to learn, definitely keep a professional on standby when installing and learning the system. Although I like being able to close out days and orders, it does make it a little harder to fix any mistakes. There are occasional bugs with the system but nothing that hasn't been able to be fixed with a phone call to our Sage installer.

Yanet
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/02/2021

Sage 100cloud from a non-profit user

It has met all of our AP and AR needs.

Pros

All the modules are located on the left side of the home screen. It may not seem like a big component; however, when you're wanting to go in and out-things it's a game changer. Some days, I have up to ten different windows in which I'm cross referencing. I can reconcile while looking at my AR and AP. Making entries and printing checks is a breeze. The steps are easy to follow and the tutorials are simple.

Cons

Be sure to double check modules when updating software. We updated and quickly realized some modules hadn't carried over correctly. It was taken care of fast but could've caused problems down the road. It would be nice to have a checklist of when everything is being updated to see when changes did/didn't occur.

Dvon
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 29/08/2018

Very Sad!!! Very Very Sad!!

I would never recommend this software. Any looking for a way out. I know other companies who use this software and are taking the same approach. Maybe after enough people leave their service, they'll start acting like a customer friendly company; not a company that says ...... "I gotcha!!" Time to take the ride!!!

Pros

It is a sturdy platform. Served its purpose. Has good features .... a good overall solid mid sized company package.

Cons

As in previous reviews, they are now price gouging with huge support price increases. Can't get any update without getting support plan. They do not have a "pay for support" option only for the experienced user of their software. Now we can't get phone support. Only support given is through web chat. That really sucks!! Imagine trying to teach someone how to use the Report Writer feature through web chat. Very Sad!!!

Kara
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
2
Customer Support
3

4
Reviewed on 07/05/2020

Sage 100cloud Software

Sage100cloud takes a bit to get used to; but the every-day functions are not difficult to maneuver. When you get into deeper more complex functions (which Sage offers) then it becomes quite difficult to learn how everything works together. It's a muscle machine and can handle a lot of data (we are in the manufacturing business).

Pros

We have used Sage for over 10 years. Our primary business is manufacturing. Sage has a wide range of tracking and amazing functions that can be done. If you need a robust program and have the budget for it, this is the one to go with.

Cons

Learning how to use all the completx functions proves to be difficult and training & software are very spendy.

Albert
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 08/05/2020

Sage 100cloud review

sales analysis, inventory slow moving analysis, gross profit and specialized reporting analysis

Pros

Visual integrator to import files and Sage intelligence for customized reporting needs

Cons

some of the standard built in reports such as sales orders by item and product line are not very excel friendly and look better on paper.

Don
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 12/12/2016

Affodable step up from Quickbooks

i have used a variety of ERP software packages in my career, including Quickbooks and Microft Dynmaics' Navision, and Sage 100 provides a full feaured ERP package at an affordable price. Cost's per user for a month's subscription for the Essentials core accounting package (GL, AP, AR, Bank Reconciliation) and a little more for the Advanced Bundle (Essentials plus Inventory, Purchasing, and Sales Order), and more for the Complete Bundle (Essentials plus Bar Code, Return Materials Authorization, and Bill of Materials). For manufacturing, you can add the Complete Plus Bundle (Work Order, MRP, Job Cost, and Time Card). There are additional add-on modules such as Paryoll with Direct Deposit, 100c Manufacturing (formerly JobOps), CRM, Sage Intelligence Reporting, and eBusiness Web Services. Each package includes Library Master, Business Insights (Drill Down Inquiry, Reporting, and Dashboard), Paperless Office, Custom Office (to create User Defined Fields and customized screens), Visual Integrator (to Export and Import data to/from Excel and Sage), and Crystal Reports.
The Windows Explorer type menus make navigation easy, and the workflow follows the menus. Sage 100 is designed for 1 to 50 users, and supported the creation of multiple business entities or companies. The software has many configuration options, and can be tailored to the company's use, so because it is flexible there is also a learning curve due to its sophistication. Sage has been the number one accounting software recommended by CPA's for many years.

Pros

Affordable, flexible, stable data base, excellent module integration.

Cons

Does not have a Point of Sale option, or a full featured Web Store, or user friendly API tool.

KIMBERLEY
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/04/2021

Sage - Tacking your Companies costs

Sage is easy to install and can be used for all types of industries from small to medium sized. Easy to train and configure to your companies needs. Highly recommend this product

Pros

Sage is easy to setup. The ability to customize your invoices to include Logos and what is required to be shown on your invoices is essential. The ability to setup your fonts and how you want reports to print and look makes it very personable.

Cons

I would like the ability to copy a Journal entry to reuse as opposed to saving as a stored entry. Coping entries on the fly is much faster. When a credit appears you cannot back out of this (no choice to exit) can make a mess of your gl

Nicole
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2020

LOVE Sage 50!

Pros

- User Friendly
- Easy To Use
- Simple To Understand

Cons

- N/A ..... I literally love everything!

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Switching to Sage 100

- Reviews
Denise
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Why I like Sage

Pros

I like how easy it is to get the information that I need when I need it. Reports are easy to read and understand. It is very easy to maneuver around.

Cons

Before we upgraded to a newer version I liked the way my reports printed off. Some of the reports went to landscape and some stayed portrait. With it doing that some of my reports are more pages.

Kathy
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2018

Director of Finance

Master programmers and software support is available across the US. If you don't like your support group, you can easily hire another. No need to convert software solutions.

Pros

This software is easily customizable at install AND it is reliable. The software updates are rarely a problem; no need to wait for other users to test and work out the bugs found in some software updates.

Cons

Module pricing is a little more costly than other software, but then again how much is data integrity worth?
I like to sleep at night, so it's a good investment.

William
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 07/05/2020

Sage Review

Overall, Sage has been a good experience. It doesn't work well over a VPN connection, so it is difficult to work from home, but other than that, I haven't had any bad experiences with Sage 100c.

Pros

The ease of use of this software is what I like most about it. We only use the GL & AP modules and I haven't experienced any issues with those modules.

Cons

The software really needs a real cloud-based version that does not have to be installed on a server. The name Sage 100cloud is really misleading.

303 reviews