User Reviews Overview
About Articulate 360
"Articulate 360 is the #1 e-learning platform for creating workplace training. It’s one subscription that empowers you to: - Get started faster with AI. Generate course outlines, assessments, summaries, blocks, images, audio, and...
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- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Best authoring tool
I started by using Captivate and was not happy with the results. I found that the training I created and articulate looks more professional and was much easier to author.
Pros
Articulate has a suite of products that will serve any training needs. For a quick training with interactive elements, RISE is what you will need. For a more complex robust training, STORYLINE is best suited. Assets are robust and very numerous.
Cons
The price point is a little high for an individual license. That being said, if that is the only drawback, it is very well worth the price.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Still my favorite authoring tool - powerful, modern & easy to get ideas/suplort
I chose Storyline as our primary authoring tool at my previous company. The templates and straightforward approach to creating interactivity with layers with trigger was really a joy to develop with.
Pros
My favorite feature of storyline is the fact that it only been around 6-8 years. All of the examples, just-in-time support and troubleshooting you search for online are applicable to the current version (360) and can be implemented. Their online community is best in class.
Cons
As a freelancer, when work is light in for my elearning business (I also work FT and do webdev work) - the subscription price Of Storyline 360 is too much. I wish I could pay for a month only.
- Industry: Airlines/Aviation
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Articulate 360
I have created over 200 course. Many have been in use for over 5 years and I still get compliments
Pros
Powerful where it needs to be, but still easy to master
Cons
Had Storyline 3, but had to go to Articulate 360 on a subscription which is a little more pricy
Top Articulate 360 Alternatives
- Industry: E-Learning
- Used Weekly for 2+ years
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Review Source
Great software but needs some serious updating
I have been an Articulate StoryLine user since it came out in about 2013. It took a while, but once I learned how to use it, I was able to create hundreds of amazing e-course modules and interactive games. It became one of my favorite software development tools allowing me to do things I never dreamed possible and really impressed (and expanded) my clients.
Support was okay. But I never really had to submit a support ticket. Articulate has the best community and I was usually able to get the help I needed from moderators or other community members.
However, I can relate to Chris' frustration. For example, StoryLine has the capability to execute javascript which greatly expands what you can do with it. But the stock answer when you have a javascript question is ... "Sorry, we don't provide support for javascript; perhaps someone in the community can help you out." Fortunately for me, there was always someone well versed with javascript that was willing to share their code.
Recently, it is becoming apparent that StoryLine has some major shortcomings, and that Articulate has been slow in adding new features and enhancements in response to client requests. These include such things as a) inability to use with high-res monitors; b) no capability to e-mail results to admin or user; c) no feature to have background audio across all slides (see Chris' review); d) no capability to publish only HTML5 output; e) poor quality of HTML5 published output that does NOT work well on many mobile devices; f) no responsive design capability; g) no capability to send results to a database; h) very slow player response on timeline when synchronizing animations and no true scrubber; and several other issues.
In Nov. 2016, Articulate released 360 which bundled all of their current programs into one annual subscription (which is way too expensive for us to even consider). StoryLine 2 as a stand-alone product is still available and Articulate claims that StoryLine 3 will be available sometime in 2017. However, whether SL3 will address the major shortcomings of us and others, remains unknown.
Therefore, to meet our needs for course development in an ever changing technological environment, we are currently exploring alternative e-learning software development tools. Our leading candidate is Captivate 9. It appears to have all the features missing in StoryLine (and much more). Also, it appears that CP9 is a much better value.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great Product
Pros
Love all of its application under 360. Storyline is still my favorite to use.
Cons
Which for a simpler way to sync the usage of all applications under 360.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
eLearning Design made easy
Easy to use, great support forum, fast cloud based development in Rise
Pros
This subscription makes it so easy to develop amazing eLearning courses. From quick cloud based courses in Rise, to more elaborate course development in Storyline. It does not get easier.
Cons
As always, the subscription cost could be lower not thankfully it is not outrageous. I wish they would get rid of Quizmaker already.
Alternatives Considered
Adobe CaptivateReasons for Switching to Articulate 360
We purchased both but Articulate is so much better and more stable!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
A modern, clean and refined take on a publishing tool.
We switched from Captivate to Storyline and 360. I enjoy it alot more as it feels and looks more modern. The content they provide is above par and well worth it as it all comes together amazingly even when you switch them up. I would just like to see more timing options. Other than that I highly recommend this product.
Pros
My pros are:
1. Easy to understand and user friendly
2. Much smoother when playing back content
3. Allows for the addition of templates which can be downloaded at any time
4. Intergeates well with other software such as a LMS when using published files
Cons
I would like to see the option to allow more audio to be added. For example, if I have two images on the slide, I would like to be able to attach an audio file to either image and not just have one audio file. I would also like to see more timing options.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Great software for great learning experiences
Creating interactive learning: branching scenarios, drag and drop interactions, creating the feel of interacting with an environment (e.g. office in an onboarding program)
Pros
Storyline is easy to use. It enables you to make interactive learning fast. Interface that resembles Powerpoint will help new users feel welcome.
Cons
Small/medium sized businesses that have less frequent needs for e-learning may not have the budget for an on-going subscription. I'd like it if the price point was lower.
- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
It's good, but need to make easier/cheaper to evaluate
Good experience. Wish there was more FREE training available to learn, before purchasing the full product.
Pros
Gives you more room to customize and create unique contexts
Cons
More complicated to get up and running. Very expensive
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Creative Tool for Hands-On Learning
My experience was a bit of a journey since I taught myself how to use the tool through YouTube videos and trial and error. Now that I've used the tool for a few years, it feels like second nature and a really awesome way to train learners in a more hands-on way.
Pros
I love the flexibility that Articulate 360 and you can create simulations and interactive activities and quizzes. This is especially useful for adding videos and pausing them to have a learner complete an interactivity.
Cons
It takes some time to get used to as there are a lot of intricate pieces that you have to have a deeper understand, such as variables and triggers.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Rapid development with high quality
Couldn't work without it. I use it daily. I've introduced it to several organisations I've worked for and it has allowed each to step up the quality of elearning experience provided. The review system cuts down on admin around receiving feedback from subject matter experts.
Pros
The learning curve on the software is very shallow. You can get p and running with it very quickly. However, the depth of advanced features means you can really make some powerful interactions and resources without being a 'coder'.
Cons
As the software is very easy to use many people believe it will make them a great eLearning developer. It will, but that will come with experience.
Reasons for Switching to Articulate 360
Ease of use. Flexibility. Price. Training available and support .- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Takes Your Teaching to the Next Level
I started using this to develop an online course that met federal and state standards and would connect with my students. I had the option to choose pricey versions of a course through 3rd party vendors. I invested the time in learning this software and saved my program about $18,000 a year. I now use it in lots of small ways too, your imagination is the only limit.
Pros
It's easy to jump in and start creating content since much of the layout is similar to Powerpoint. I love that you have a lot of control on how the user interacts with the program. And there is always more to learn and do. Additionally, the help and community forums run by Articulate are unmatched in the field. There is always help when you get stuck.
Cons
This is a complex program and it will take time to learn all of the little nuances. You have to invest a lot of time troubleshoot errors in complex files, there isn't anything that finds issues for you.
Alternatives Considered
Adobe Learning ManagerReasons for Switching to Articulate 360
The features in Articulate seemed to be a better match for my intended process and outcome.- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best e-learning software
Best e-learning software i have work with
Pros
Ease of use, very complete, good support, vast library, continuous updates, several Scorm formats, simple and organized programming interface, 360 image.
Cons
Breaks when use many triggers (especially on Objects interseptions), still not well prepared for gamification, some bugs (minor things, all softwares have), not content responsive (although it's window responsive), few effects.
Reasons for Switching to Articulate 360
Firstly because powerpoint compatible, but later found out many other advantages - ease of use, very complete, vast library.- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Articulate Storyline 3
Really good I did switch to captivate 17 when I left Storyline 2 but found that much more difficult to use, so went back to Storyline and got version 3. Great product but perhaps because it was familiar to me as opposed to Captivate.
Pros
I use the standalone Storyline 3 having upgraded from version 2 - whilst this would come as part of 360 it proves more cost-effective to buy the product once rather than a never-ending monthly subscription just to get access to features that we can create ourselves.
Cons
That there is no spell checker within the subtitle option to videos and audio. Have to cut and paste into another product to check sometimes.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Create e-learning has never been easier with Articulate 360
Articulate 360 is the perfect suite of tools for any type of e-learning. If you design and develop e-learning, you need to have the Articulate 360 tools in your arsenal. They provide a one-stop shop for all things e-Learning, including but certainly not limited to: interactive branching with scenario-based learning, iPad development, responsive design, upgraded HTML5 compliance, system simulations with the built-in screen recording tool, sliders, motion pathing for animation purposes, and so much more.
Collaboration amongst our reviewers is a snap with Articulate Review. Goodbye, Excel spreadsheets and shared Google Drive documents...Articulate Review provides our SMEs and stakeholders one, easy to use tool for capturing all their feedback. And allows us to make comments back to comments. Lifesaver!
Articulate 360 is head and shoulders above the other tools and suite of tools on the market. It truly combines the features of most rapid e-Learning tools on the market in one easy-to-use tool. And, the Articulate community is just a bonus addition...no other company's support can compare to what Articulate provides.
Using Articulate 360 we have decreased our development timeline significantly across the board. Our customers love the speed with which we can create interactive and engaging courses.
Pros
- Articulate's community is just a click and email away...support when you need it. The amount of free templates, storyboards, ideas, and graphics is absolutely amazing. We all share information, issues, and resolutions together, making for a true "community" of e-Learning professionals.
- Articulate's Storyline 360 tool enables you to import a PowerPoint and add engagement through built-in interactions, or you can start from scratch and build the same look and feel.
- Easy enough for beginners, robust enough for programmers.
Cons
This is harder to define because Articulate is amazing at taking feedback and requests from its community and adding it to the roadmap for the product. We are awed by the sheer number of enhancements provided in their updates to the product.
- Used Daily for 2+ years
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Review Source
The best E-Leaning Authoring System by far, but with a steep learning curve and no Macro...
Pros
Best Authoring Program by Far
Most features
Microsoft PowerPoint Style
Great Exemplary Support
Very Powerful
Continuous addition of new features
Excellent Review System
Powerful Testing & Feedback Capability
Integrated Audio & Video Editing
Rarely ever crashes
Large library of Tutorials
This is a really great program for developing E-Learning and training lessons and courses. The program is loaded with capability. I have never seen a program that does so much. For example, iif you want to have an audio track, you don't need any other software to record and edit the audio. It is all built in. If you want to add a vid
I have been creating and supervising e-learning courses for decades and there is none that comes even close to Articulate Storyline in power, features and capability.
Storyline looks and feels very much like Microsoft Powerpoint. I think that they have an arrangement with Microsoft to use much of the PowerPoint code as processes like editing a photo is exactly the same. So using it is very easy and comfortable. Most of the commands are familiar and function just as in PowerPoint.
The support is incredibly good. And you will need it because there is so much capability in Storyline that there is a huge amount to learn. Agents respond and will even create a video to show you how.
Cons
Some operations are very slow
No Macro Capability
Very steep learning curve
Expensive
Very limited availability to send e-mails
Biggest negative is the very high price and the pricing rules. Each user has to have a license. This is a killer if you have developers, supervisors, subject matter experts, and editors. each needs a license.
For a program of such power and so Microsoft like, it is surprising that you cannot customize the ribbons and worse, there is no macro capability. So repetitive tasks are burdensome.
There is an incredibly steep learning curve. Expect to spend at least 12 hours on tutorials before you can do anything other than trivia. And even then, you will only know a fraction of what you can do. I have used Storyline for over 2 years and every week or so I find a new thing that I can do and have to take a few minutes to learn that. Given all the support, the high price is in a sense justified but it still is a big investment of cash and your time if you want to use StoryLine. But you do get the best.
There are dozens of little things that they haven't programmed that would seem easy. Like you cannot send an e-mail to the learner in the middle or a course. Or if you want a glossary for many lessons there is no way of maintaining the glossary for all. If you add a new term, you must do so separately for each lesson
The program does so much that several of the functions are really slow. Previewing and publishing are the worst.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Articulate 360 is a $weet $uite
I use Storyline 360 most days, and find it very user friendly. It has a lower learning curve than Captivate or Lectora for sure. The online community at eLearning Heroes is amazing, and Adobe's support is excellent.
Pros
The suite includes everything an elearning specilist might need to create great elearning: Storyline 360 (authoring tool), Rise (authoring tool), Review (a tool that works to capture feedback from reviewers for both Storyline and Rise), Replay (video-reording tool for capturing screen activity), Peek ( for recording screencasts), as as a large content library, and live online training. The suite is award-winning and very popular.
Cons
The suite is quite expensive for a single elearning developer.
- Used Daily for 1+ year
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Review Source
Storyline is very user friendly and allows you to create customised courses.
It is our preferred eLearning development software. I love it!
Pros
What I like most about this program is how user-friendly it is. When I first started using Storyline, I found it easy to get the hang of it and it wasn't long until I was creating courses without any assistance. I also love the icons feature that is available in Storyline 360. I use it a lot and can't imagine developing without it now.
I also like that if I need support, most questions have been asked online on Storyline forums. They always provide detailed explanations of how to do certain things and other users are also helpful in sharing what they know. The fact that the program has a community of supporters leaves me feeling confident that I can figure out any problem that I have.
Storyline is definitely my preferred eLearning development software.
Cons
There are a few program features that I would love added. I would love to be able to specify exactly how curved corners on shapes are (the yellow boxes that you drag) rather than doing it by eye. I also think updating the alt-text for accessibility should not be split by elements within an object but as an object as a whole (for example icons picking up on individual shapes rather than the icon as whole).
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
So many possibilities!
Articulate is a must have in the Instructional Design world! I work on a team with 3 other Instructional Designers and we are able to share our work within Articulate 360 and make real time updates to one another's work in the event of an absence. Articulate has completely changed the way we train virtually. Our associates now prefer to learn virtually with all of the videos and training we have created with Articulate products.
Pros
Articulate 360 offers so many options for creating training material to fit any audience or format. My favorite Articulate programs to use for our company LMS are RISE and Storyline. This software allows your creations to really engage your audience, producing better quality associates.
Cons
Its really hard to find a negative. The only thing I found difficult was learning to put coding into Storyline to create a 'simulation' of our company systems. Once you learn how to do it, its easy after that! And be able to recreate your systems into a simulated environment gave the best hands-on experience we could possible give our new hire associates.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Articulate 360 - Easy to Use
Overall, Articulate 360 has been a pretty great product that is helping us reach our eLearning goals.
Pros
Articulate 360 feels like PowerPoint in its user interface and is very intuitive and easy to use. You can put together very smart-looking eLearning very quickly. There is a lot of common functionality built in so you don't have to build from the ground up every time like you do with Adobe Captivate. There's also a very large library of imaging which helps when you need to build quickly. The online support community for Articulate can't be beat. They are there to not only help when you have a problem, but they encourage you to grow as a designer.
Cons
I feel like there are hot keys missing. I wish there was a hotkey to add a text entry field or a hot spot. I also want to be able to move items around the screen one pixel at a time with my mouse rather than having to use CNTRL and SHIFT. The interface feels a lot like PowerPoint to me so while it's easy to use, it's not really very interesting visually, which can matter when you are trying to explain to an executive or stakeholder that building eLearning is a lot more complicated than just building in PowerPoint. The triggers are also a little confusing.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A must have for instructional designers
My overall experience has always been great! I recommmend this product to everyone in my field. Another perk of this of articulate is the support community. The online support staff and experts willing to assist other professionals is truly second to none!
Pros
I love the usability of this product. For new users, the similarities to PowerPoint are great. The ease of importing ppts is always helpful. For advance users, creating advanced slides, variables, triggers, etc is just great. I have been e-learning for the past 15 years and with articulate is the gold standard.
Cons
Their are little issues I have with the software. But it’s mostly small differences in the design of the software. Which I have learned workarounds from the online support community. At times, there are issues with IT security software scanning and file saving. However, upon working with your IT department can easily solve these issues.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Articulate 360 - Integration is Key
With the new release of Articulate 360, I now have all of the Articulate resources under one roof (okay, it's a panel-like thing) and the new features, including super cool professionally illustrated characters, mobile publishing options and a monster (and very diverse) content library just make sense. I've said it before - someone at Articulate is paying attention and they "get" the eLearning industry and where designers, like me, want to go with new ideas. So, you don't need to have Captivate, eLearning Brothers (sorry guys) and Presi on your list of "must-haves" anymore - not once you've made the upgrade to Articulate 360.
Pros
Content Library, triggers (they're awesome and don't require a ton of Action Script to make them work), controls (have you seen Markers, the Dial and the Slider??), diverse character libraries and simple, effective publishing options that make moving the course to an LMS a breeze.
Cons
I wish it had an inline photo editor - then I could REALLY kick Adobe to the curb.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
I love this product and the user community it has built!
Pros
The innovative team behind the software is always making improvements and with Articulate 360, those updates are available to you immediately versus having to wait until you can upgrade to the next series. Also, your imagination is the limit! You can create just about anything by using power point experience, some logic and your imagination. It has an amazing user and staff community that can help you solve issues from triggers, to java script to just figuring out the design from another designers perspective. The 360 package comes with easy access to characters, icons, images and videos. One of my favorite tools is the feedback link so that subject mater experts and stakeholders can provide feedback that ties with the slide they are viewing. Articulate 360 also comes with other goodies like the ability to create a simple website course in Rise to also having a decent screen recording tool.
Cons
It will freeze and shut down more often than you like so be sure to save often to your local drive and change your auto save from the default 10 minute interval to 5 minutes.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Articulate Unifies the Product Line and Blows Me Away.... Again.
I've been using Storyline 2 for the past two years, and have been one of its most loyal fans. So, needless to say, when Articulate 360 was announced, I had high expectations. I expected iterative improvements, but instead, experienced a massive, sweeping upgrade across the entire product line.
The improvements to Storyline, including the addition of new interactive elements, and access to a robust content library would have gotten me excited about upgrading. But the addition of Rise, Review, Peek, and Prezo to the suite make this a no-brainer.
You get to keep everything you love about the products you know how to use and get to work within a familiar interface. But to add to that, you also get access to new types of content creation and review tools that have drastically sped up my workflow over the last few weeks. This really is a game-changer for me, even though I didn't know that the game could be changed again!
Pros
Articulate Review blows me away. Reviewing content with project stakeholders and clients has always been a major pain point for me, and with Dropbox ending its Public Folder support in 2017, Review has come in at just the right moment.
The Content library will save me hundreds of dollars a year in content licensing fees, and Rise makes it easy for me to quickly create new types of content.
Publishing in HTML5 and previewing how content will look on multiple device types is amazing.
Cons
I don't really use Articulate Studio 360, so I think it would be nice to offer customers a small discount if they wanted to leave that feature off. But then again, at the current price point, I'm not going to complain.
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Easy to Use. Good and Plenty of Features.
Overall, it's a positive experience.
Sure, it is not the complete wishlist for every training designer, but it has enough features to create a concrete learning experience.
Not to mention that it saves TONS of time.
Pros
Easy to Use: Articulate has done a great job with this product's UX/UI.
Convenient: with 360, you have solid design tools, review tool, asset bank, and more.
Saves Time: The content development tools' UI allows you to quickly create contents. Moreover, you can publish courses/review/preview with the click of a button.
Cons
First and foremost, the pic/video embedding feature have limited resolution, so your courses are not in HD. I understand that helps us save hard disk space, but it does affect the resolution a bit.
Secondly, Articulate Rise has only a few feature options to support multimedia/multi-sensory needs. For instance, it doesn't allow background audio. Of course, you can always resort to Articulate Storyline for that.
