User Reviews Overview
About Articulate 360
Articulate 360 is the #1 creator platform for workplace learning. Creators save time with 1,000+ pre-built courses, lessons, and templates; an easy-to-use review tool; and live and on-demand online training. Businesses save money...
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- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Great software for great learning experiences
Creating interactive learning: branching scenarios, drag and drop interactions, creating the feel of interacting with an environment (e.g. office in an onboarding program)
Pros
Storyline is easy to use. It enables you to make interactive learning fast. Interface that resembles Powerpoint will help new users feel welcome.
Cons
Small/medium sized businesses that have less frequent needs for e-learning may not have the budget for an on-going subscription. I'd like it if the price point was lower.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Easy and Powerful
Overall, I'm thrilled with the experience my team and I have had using Articulate 360 to develop the eLearning content and assessments that we need to bring our training program in to a blended training environment. We started using Articulate 360 in a post-COVID world and were able to be up and running with it after only a few hours of training. It is truly intuitive to use. The support provided to my team has been amazing the few times we have had issues.
Pros
Articulate 360 comes with a full and powerful suite of software that is easy to learn and easy to use, including Storyline 360. My team consists of a mixture of veteran and novice instructional designers and facilitators. Presenter 360 is especially useful for my novice designers and facilitators as it is so easy to use and mirrors the PowerPoint software they are already familiar with, while giving them the power of a Storyline project. The training and community support available are unmatched with any other software I have used to date.
Cons
Templates can be built and reused easily for Storyline, but not as easily for Rise. There have been a few issues with certain fonts not being supported, but the help desk reached back out to me (almost 8 months later) when the issue was resolved. The content library is immense and included, but will not load more than ~20 pictures at a time.
Reasons for Switching to Articulate 360
We chose to go with Articulate 360 as it had the shortest learning curve and the easiest onboarding. The support and training are unparalleled.- Industry: Professional Training & Coaching
- Used Monthly for 1+ year
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Review Source
I see a lot of 5 star reviews but not a lot of 5 star reasons
It seems quite obvious that many of these reviews are written by administrators justifying their software purchase decision or individuals who don't actually understand what causes individuals to retain content. Having a slide deck with a screen recording, audio, and questions (drag & drop, multi choice, etc) was groundbreaking 9 years ago when I first saw them. Now it's expected in a training software. This software has the category simulations listed, but this doesn't do simulations unless you have programmed your own javascript page and inserted it into the articulate. (I can do that in a powerpoint just as easy) A 5 star software should have actual simulations where the learner can make mistakes navigating systems and see the consequences of the wrong choice. It's difficult to make them, but when they are made can communicate what tens of slides won't accomplish, no matter how many assessments and matching exercises you have, because the skill being demonstrated isn't what is being actually tested for with the questions, the questions will demonstrate the learner could memorize, but nothing in the questions shows they know how to apply the content in context of a scenario. How many managers get emails with attachments from unknown sources which they open? Yes, they took an assessment that they knew the information, but without practical application the material fell on ears that could regurgitate the responses but could not apply the process. News flash, it's still an issue, and the power points and articulate screen grabs will come until real simulations show the real world and how to avoid the pitfalls.
Pros
Not much
Cons
It is not much of an authoring platform with most features available in the most basic LMS.
Top Articulate 360 Alternatives
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Articulate beats Captivate
Pros
Storyline is very easy to use and to get up to speed on. Software runs very quickly and is very reliable. Also love the connection to Rise and Review. Makes building a course simple and even fun!
Cons
Only con is that building a template works a little wonky. Works best to build a Storyline course and import that course when starting new eLearning.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
My bread and butter Elearning package
Overall, it's been great. Our whole training program now relies on Articulate. I could craft courses with Powepoint, and the embedded functionality of the LMS, or use another package but it would take longer and the end product wouldn't be as good. Their support is really good, and even though I've had issues from time to time, We've managed either a workaround or a fix fairly quickly.
Pros
It's very easy to use, almost intuitive. Basically, if you understand how to use powerpoint, you'll be very comfortable with this software. It has a lot of built-in functionality, as compared to Captivate. You can publish nice courses with little effort. Put some effort to learn it's advanced features, and you can craft stunning courses. I've used this since version 1, and Studio before that. It gets better and better.
They have a great, useful user forum, and attentive support.
Cons
I've had a couple instances where upgrades broke our lessons, the most recent being with Update 6. It was crashing the lessons if there was a quiz or survey. It was a SCORM issue. Our LMS toes the line, hard, on SCORM and the incompatibility caused me misery. I had to revert. Previous to that, upgrading courses from version 2 to version 3 caused the LMS to stop tracking and send warnings. The solution ended up being not to upgrade, but import the content in a new course. Not totally Articulate's fault, but rather a compatibility issue.
Alternatives Considered
Adobe CaptivateReasons for Switching to Articulate 360
Cost and Functionality. When we first transitioned to eLearning we used Articulate Online. We liked the fact that the software and LMS worked together. The pricing for both was pretty attractive. That said, we started with Articulate Studio, so it made sense to stay with Articulate. Storyline was still more attractive - both price and functionality than the competition.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
The best in rapid eLearning Development
I think Storyline is the absolute pinnacle of rapid eLearning development software. It's intuitive, feature packed and just works well.
Pros
Easy to use. Advanced actions in highly interactive courses are so easy to design and build. I have some previous experience as a developer in flash, so I can be quite creative in my ambitions - as of yet, I'm yet to find anything that can not be built using triggers and variables. Having been a long time user of Adobe Captivate, I often had to add code to achieve similar functionality in my course builds.
Cons
There are times that a course file just corrupts and cannot be saved. This is very infrequent - it has happened to me a few times. Often, you can save it by ensuring you save a new version of the course. However, I have found when working intensively overnight on a course build,. the file corrupted and I had to start the build almost from scratch. It wouldnt discourage me from using this software over any alternatives.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Still my favorite authoring tool - powerful, modern & easy to get ideas/suplort
I chose Storyline as our primary authoring tool at my previous company. The templates and straightforward approach to creating interactivity with layers with trigger was really a joy to develop with.
Pros
My favorite feature of storyline is the fact that it only been around 6-8 years. All of the examples, just-in-time support and troubleshooting you search for online are applicable to the current version (360) and can be implemented. Their online community is best in class.
Cons
As a freelancer, when work is light in for my elearning business (I also work FT and do webdev work) - the subscription price Of Storyline 360 is too much. I wish I could pay for a month only.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
eLearning Design made easy
Easy to use, great support forum, fast cloud based development in Rise
Pros
This subscription makes it so easy to develop amazing eLearning courses. From quick cloud based courses in Rise, to more elaborate course development in Storyline. It does not get easier.
Cons
As always, the subscription cost could be lower not thankfully it is not outrageous. I wish they would get rid of Quizmaker already.
Alternatives Considered
Adobe CaptivateReasons for Switching to Articulate 360
We purchased both but Articulate is so much better and more stable!- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Amazing software that begs you to make interactive HTML5 courses
I am able to make interactive HTML5 courses that play without issues on mobile devices
Pros
I like that there are regular updates and support with the subscription model. The multi state object interface is so much better than captivate’s.
Cons
It is very pricey for a freelancer and the publishing options can be confusing for packaging your course correctly for Captivate Prime LMS
- Industry: Military
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Must have for instructional design
Rise is great for rapid authoring. Review is critical for internal and external stakeholders and SMEs to review development. Storyline is my go-to for course authoring with Rise and Review as necessary companions.
Pros
Very active user community to get ideas and solve issues. Built in photos, icons are so useful.
Cons
The expense is higher than other elearning authoring tools.
Reasons for Switching to Articulate 360
The integration of Review 360 is a motivating factor because reviewers without an account can make comments on content.- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great suite of tools for enterprise level eLearning development
Pros
What I really like is how the suite of programs in 360 supports varying levels of user expertise and needs. In particular, I love the new platform Rise for it's extremely intuitive interface and clean design. This is a great tool for non instructional designers or for those just getting into ID. Additionally, I appreciate the infinite flexibility and complexity that is offered by Storyline. For someone with years of expertise, Storyline can help you design just about any type of learning you are trying to implement.
Cons
While I like some of the newer tools like Replay and Peek I have found them to be a bit buggy.
Alternatives Considered
Adobe CaptivateReasons for Switching to Articulate 360
Articulate had more product offerings in it's suite and a more intuitive UI.- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Takes Your Teaching to the Next Level
I started using this to develop an online course that met federal and state standards and would connect with my students. I had the option to choose pricey versions of a course through 3rd party vendors. I invested the time in learning this software and saved my program about $18,000 a year. I now use it in lots of small ways too, your imagination is the only limit.
Pros
It's easy to jump in and start creating content since much of the layout is similar to Powerpoint. I love that you have a lot of control on how the user interacts with the program. And there is always more to learn and do. Additionally, the help and community forums run by Articulate are unmatched in the field. There is always help when you get stuck.
Cons
This is a complex program and it will take time to learn all of the little nuances. You have to invest a lot of time troubleshoot errors in complex files, there isn't anything that finds issues for you.
Alternatives Considered
Adobe Learning ManagerReasons for Switching to Articulate 360
The features in Articulate seemed to be a better match for my intended process and outcome.- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Articulate 360 - Great tool! But take advantage of videos/books to learn the functionality.
In addition to creating e-courses, I was able to use 360 to troubleshoot and fix existing classes created by internal/external vendors.
Pros
Once you get used to/comfortable with Articulate 360, the process to create an e-course becomes simple. Very easy to upload and use PowerPoint as the template for e-courses.
Cons
It's not an easy software to learn. I attended several training courses with experts to learn how to use 360.
Alternatives Considered
Microsoft PowerPointReasons for Switching to Articulate 360
A few years ago, 360 was at the top of e-course development tool, while PowerPoint was simply used for presentations. However, Microsoft is starting to catch up and contain many tools within 360 at a fraction of the cost.- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great but could use more improvement
Pros
Really user friendly. It took me about an hour to understand most of it. It definitely makes it easy to create content and allows you to preview it quite well.
Cons
My main concern is in Rise Articulate. It was indeed quite simple to use, but that is the problem. For those experienced with LMS and Design, it feels limited after a bit. We still need more options to improve the quality of the content. We need options to upload audio directly linked to a word instead of having a full section per audio. Flashcards should have a shuffle option and an option to also upload audio. These are just some examples, and I hope there are more features over time.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Powerful eLearning Platform Suite
Overall, this platform is all that I need. It functions well even on my older Windows Surface. Sure there are minor things that can be a nuisance, but that is true of most platforms and many times it is a matter of learning and adjusting. When you adopt Articulate 360, you are joining a whole community of eLearning designers and developers with a wealth of experience. To me, having a community around a platform is invaluable.
Pros
Articulate 360 is a suite of eLearning programs allowing you to developing engaging online learning content in numerous ways and for different levels of users. Need and easy-to-use tool to create dynamic content that is responsive design without a lot of effort, Rise is just one simple tool that is also quite powerful (i.e. you can embed Storyline content into Rise). Want to give your PowerPoint a lift, Articulate Studio 360 to the rescue. Articulate 360 includes an online Review program allowing others to provide feedback. Articulate has an extensive Content Library 360 available of characters, poses, illustrations, photos so you may not have to spend a ton licensing content for your eLearning. Articulate also provides tools for capturing and recording your screen. But the piece de la resistance is Articulate Storyline 360. This is the anchor of Articulate and like so many robust tools there is a learning curve. The good news is there is a strong online Articulate Community and you can find answers and solutions from others who have no doubt been down the road ahead of you. The webinars that they do are outstanding in quality and I attend as many as I can.
Cons
The continual updates came to bite Articulate, and me as a user. One day after updating, which I do routinely I found my ability to Preview content in Articulate Storyline 360 to not work properly. The ability to Preview content and see the timing of elements on a slide is critical. The good news is I was able to uninstall the update and work in an earlier version. However, while Articulate continued to release updates and add features, I was unable to take advantage of them. The coordination of information by their Technical Support on this critical issue was sub par. I was more apt to figure out when a solution was available through trial and error. Although this earlier issue has been mostly resolved, it still has some lingering problems. Again, the Articulate Community far exceeds the copy/paste responses you can get from Technical Support.
- Industry: Machinery
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
The best option for now, but lots of room for improvement
Overall, I am happy with the product, but it's mainly because there doesn't seem to be a better option at the moment. If they could apply more resources to these products to fix bugs and add features, I think they'd have something no other tool could even touch. But it seems like updates to 360 tools is not something they take seriously.
Pros
Articulate Rise is currently my favorite tool for simple web based training development. Very easy to build beautiful and responsive courses that flow well and are easy to navigate. Great interactive elements that work well on any device, and overall a very nice tool for simple elearning courses.
Cons
Support and frequency of updates are just horrible. I've never worked with a product that was so poorly supported and so painfully slow to receive product updates and new features. Manny very basic feature requests that have been submitted on multiple tools within the 360 suite by hundreds of users have been "in development" for over 4 years. In the 3 years I've used the toolset, bug fixes and feature updates have been so infrequent, they're almost non-existent.
Alternatives Considered
Adobe Captivate- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Hands down the best and easiest authoring tool
This is an expensive solution but overall, it's the best purchase we've made for Authoring
Pros
This is so much easier to use than anything else our team has tried. We can easily create a PowerPoint presentation and then convert it to and Articulate Storyline file. This means that a lot of the legwork is done before we even begin working in Articulate
Cons
Things start getting a little difficult when we are creating tests/quizzes in Articulate. There are a lot of options and we have to be extremely thorough and detail oriented when it comes to creating pre/post exams for the relevant courses.
Alternatives Considered
Adobe CaptivateReasons for Switching to Articulate 360
Ease of use.- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Articulate 360 is a great design product with limits.
This is an easy to use design software that is flexible enough to do a lot of really amazing things if you are creative. The various products within the 360 suite further expand the possibilities for learning design and delivery across multiple platforms. The communities associated are very responsive allowing me to engage with others using the product to expand my understanding of the capabilities and work through specific challenges that I encounter.
Pros
This is a great instructional design product that allows for seamless communication throughout the iterative process with all involved. The product makes designing online learning easy and opens up tons of possibilities for the creatively minded.
Cons
While there are many options and flexibility when it comes to adding in Java scripting, I have found that the support in this area is lacking. Also some simple and useful feature requests have been ignored across various versions despite long lists in the discussion forums requesting such logical feature upgrades. Other issues that I have with the product are really issues with SCORM which has its own limitations and issues.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
So many possibilities!
Articulate is a must have in the Instructional Design world! I work on a team with 3 other Instructional Designers and we are able to share our work within Articulate 360 and make real time updates to one another's work in the event of an absence. Articulate has completely changed the way we train virtually. Our associates now prefer to learn virtually with all of the videos and training we have created with Articulate products.
Pros
Articulate 360 offers so many options for creating training material to fit any audience or format. My favorite Articulate programs to use for our company LMS are RISE and Storyline. This software allows your creations to really engage your audience, producing better quality associates.
Cons
Its really hard to find a negative. The only thing I found difficult was learning to put coding into Storyline to create a 'simulation' of our company systems. Once you learn how to do it, its easy after that! And be able to recreate your systems into a simulated environment gave the best hands-on experience we could possible give our new hire associates.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Articulate 360 - Easy to Use
Overall, Articulate 360 has been a pretty great product that is helping us reach our eLearning goals.
Pros
Articulate 360 feels like PowerPoint in its user interface and is very intuitive and easy to use. You can put together very smart-looking eLearning very quickly. There is a lot of common functionality built in so you don't have to build from the ground up every time like you do with Adobe Captivate. There's also a very large library of imaging which helps when you need to build quickly. The online support community for Articulate can't be beat. They are there to not only help when you have a problem, but they encourage you to grow as a designer.
Cons
I feel like there are hot keys missing. I wish there was a hotkey to add a text entry field or a hot spot. I also want to be able to move items around the screen one pixel at a time with my mouse rather than having to use CNTRL and SHIFT. The interface feels a lot like PowerPoint to me so while it's easy to use, it's not really very interesting visually, which can matter when you are trying to explain to an executive or stakeholder that building eLearning is a lot more complicated than just building in PowerPoint. The triggers are also a little confusing.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
I have SL2 and love how interactive I can make my courses. I have been using it for three...
Mainly information on ID best practices and some "how tos" from their blog and community. It can be really engaging and fun to create a course using SL2. I like their templates as they are easy to customize. However, now there is SL3 and 360, so getting help or templates for SL2 are few and far between.
Pros
The free templates are amazing. I love their community site that is up-to-date on LD trends and challenges. Everyone that has taken one of my courses on SL2 likes how fun and engaging they can be. I can add all types of file formats, different types of quizzes, interaction, and multimedia.
Cons
I never seem to feel like an expert as some of the functions/interactions are hard to create. I went to a two day training on SL2 and it didn't teach me enough as I am still trying to figure out variables and how they work. Sometimes the E-Learning Heroes take days to get back to me if I have an issue and don't always explain in detail how to correct the issue.

- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Articulate 360 - Integration is Key
With the new release of Articulate 360, I now have all of the Articulate resources under one roof (okay, it's a panel-like thing) and the new features, including super cool professionally illustrated characters, mobile publishing options and a monster (and very diverse) content library just make sense. I've said it before - someone at Articulate is paying attention and they "get" the eLearning industry and where designers, like me, want to go with new ideas. So, you don't need to have Captivate, eLearning Brothers (sorry guys) and Presi on your list of "must-haves" anymore - not once you've made the upgrade to Articulate 360.
Pros
Content Library, triggers (they're awesome and don't require a ton of Action Script to make them work), controls (have you seen Markers, the Dial and the Slider??), diverse character libraries and simple, effective publishing options that make moving the course to an LMS a breeze.
Cons
I wish it had an inline photo editor - then I could REALLY kick Adobe to the curb.
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Easy to Use. Good and Plenty of Features.
Overall, it's a positive experience.
Sure, it is not the complete wishlist for every training designer, but it has enough features to create a concrete learning experience.
Not to mention that it saves TONS of time.
Pros
Easy to Use: Articulate has done a great job with this product's UX/UI.
Convenient: with 360, you have solid design tools, review tool, asset bank, and more.
Saves Time: The content development tools' UI allows you to quickly create contents. Moreover, you can publish courses/review/preview with the click of a button.
Cons
First and foremost, the pic/video embedding feature have limited resolution, so your courses are not in HD. I understand that helps us save hard disk space, but it does affect the resolution a bit.
Secondly, Articulate Rise has only a few feature options to support multimedia/multi-sensory needs. For instance, it doesn't allow background audio. Of course, you can always resort to Articulate Storyline for that.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Articulate 360 the all in one solution
I have now been using Articulate 360 for 5 months, the is a suite of desktop and cloud based apps that provide an all in one solution for learning developers. This package include 3 authoring tools, Articulate Studio, Articulate Storyline and Rise.
Articulate Studio 360 is the fastest way to cover powerpoint presentations into fully functioning interactive learning, this tool has a new html5 rendering engine that is industry leading and looks simply amazing.
Articulate Storyline 360 has the same new HTML5 rendering engine as Studio but also adds in new triggers, new dials, ability to preview in HTML5 but also to see how the content will look on other devices, you also have the ability to lock the orientation of the devices if you prefer landscape over portrait.
Rise is a fully responsive authoring tool that is simple and fast to use yet produces some of the best looking learning around.
As well as the authoring tools, Articulate 360 gives you access to Review a simple way of sharing and conducting SME reviews. The Content Library where you can download, characters, images, templates and so much more.
360 also has a dedicated screen recording tools such as Peek and iPad apps. As well as an unlimited education through Articulate live, there have already been new features and functions added since release and this can only get better.
Pros
Storyline 360, Rise
Cons
slow publish
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Articulate 360 is give us fully responsive courses supported with any browser or any devices.
Storyline 360 give us lots of customized feature compare to storyline 2 and 3.Also modern publishing setting is very helps to view the course into the any browsers.
Pros
I am storyline developer and working on Storyline 3 and 360. Articulate 360 give us lots of Templates, characters, photos, videos, icons. Articulate 360 is a Powerful tool for creating e-learning courses. We can Manage all the assets for our project in one place with the media library. we can create any kind of interactive courses or video based course quickly.
Cons
If our files too large then some time its automatically closed without saving it we loss lots of time and effort.
When we reopen the files then recovered feature is also not working properly.