GoFrugal Reviews

Pros

User friendly. Cloud-based. Suitable for any size of Retail Business.

Cons

while viewing the report you must define specific data otherwise it will take a long time to generate.

Pros

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Cons

Offer Management Feature is not upto the mark.

Pros

1.quick connective with support team 2.many time they give quick solution

Cons

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Pros

Billing easy to do , inventory management is very good and User friendly

Cons

Gosecure due to multi data- base so I am unable to use

Pros

It is a very simple software to operate. Very user friendly.

Cons

Customer support over chat can be challenging at times

Pros

nothing is good in gofrugal, i suggest to all customer never purchase gofrugal software in any condition.

Cons

customer service is very bad and all employees are cheater once they take amount from customers after they are not responded to customer in any condition

Pros

Ease of use,

Godelight team was very helpful in implementing gofrugal.

They are good as gofrugal partner.

They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Cons

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

Alternatives Considered

MARG ERP 9+

Reasons for Choosing GoFrugal

For new possibilities

Reasons for Switching to GoFrugal

Assurance by the partner godelight about the product was satisfactory.

Pros

Its fast, meets almost all business needs. Its flexible. The Gofrugal team is very supportive. My team which i work with [sensitive content hidden] are doing a very great job

Cons

What can I say? Can i say something that does not exist?

Pros

Purchase entry, billing and integration with several sales channels.

Cons

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

Pros

Billing and for the sales purposes the billing is useful.

Cons

Inventory having some concern and the offer was not fully completed.

Pros

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Cons

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Pros

NOTHING NEW IN SOFTWARE WHICH CAN ATTRACT ME.

Cons

NOBODY ARE INTERESTED TO TAKE FEED BACK AND SOLVE IT AND ASK IS IT SOLVE OR NOT

Pros

Easy Updation and Operations of this software is one of the best.

Cons

Very Few but as per staff support each and every problem seems to be minimalist.

Alternatives Considered

JustBilling, Stripe, MARG ERP 9+ and Zoho Invoice

Reasons for Switching to GoFrugal

Best in terms of money & support.

Pros

Sale and purchase and non moving items

Cons

Unmatched software new development in the software

Alternatives Considered

Origo

Pros

EASY FLOW OF ACCOUNTS AND SALE DATA AND USER ORIENTED GUI

Cons

POOR ACCOUNTING HOLD ON IMPLEMENTATION OF SOME FEATURES. NEED TO TAKE LONG ROUTE THAN PRESENT INACTIVE ROUTES TO MEET DESIRED OUTOUT IN ACCOUNTING. THIS IS CASE ONLY IN HIGHER ACCOUNTING USE. BASICS VERY SORTED AS IS A GSP PROVIDER.

Pros

Ease of doing transactions and Customer support is extremely good!

Cons

Nothing in Particular . Over all experience is good and encouraging

Alternatives Considered

Petpooja

Reasons for Choosing GoFrugal

Due to very poor customer support

Reasons for Switching to GoFrugal

Better customer support and ease of working

Pros

Easy to use, many features and options, constant development, easy to make little changes as per our need, multi company billing,

Cons

Software is very good but no one available to teach or guide how to use it throughly. Even in chat they will tell our team will contact you but no one call back. Even they close the ticket without completely solving the problem so I need to reopen it.
Gofrugal should try to understand their individual customer's need and guide them to develop their customer's business.

Pros

Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.

Cons

No cons find yet. (within an experience of 2 years.)

Pros

Easy to use, understanding the application and 15 years of addiction

Cons

No issues. Day-to-day updating. Some people are struggling to use this software. They need direct phone helpline.

Pros

Gofrugal features can be used with zero training with a person with minimal skill set, we can manage all the functionalities from purchase to sales, inventory management with mobile tools in a simplified manner.

Cons

Nothing major as we are serviced with all the required features

Pros

It has good reports, integration with business functions.

Cons

It lacks integration with online business, online websites

Alternatives Considered

TallyPrime and MARG ERP 9+

Reasons for Switching to GoFrugal

Ease of use, stock updation, Gst reports

Pros

Usability and functions , good customer support,
currency compatibility in every country

Cons

The software is easy to learn and use, has good customer support and security features

Pros

User friendly , easy to use , fast processing

Cons

using from a long Time But do not found any thing that is least usefully

Pros

Very good. Software billing is easy. Secure and rubbust solutions

Cons

Day closing option not much matured.
Modern digitalisation missing

Pros

Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals

Cons

The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.