User Reviews Overview

About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.5
Customer Support
4.5

Browse Flock Reviews

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Siti Saleha
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 28/03/2022

Communication and ideas collaboration

Pros

I love the commentaries on the images feature. Flock is a fantastic tool for swiftly sharing visual insights. I love how you can make comments and doodle directly on photographs within the application. Also, the interface is more superficial than Slack, and it has a "spacious" feel to it. I also enjoy that it includes build-in assistance to aid you in learning the ropes.

Cons

The least I like, and also the one that has to be improved, is that specific files are not readily available and occasionally become missing, but this is not a significant issue because it does not occur frequently. When using the software, it feels a little complicated. Overall, it still performs admirably for a variety of tasks.

Brian
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/02/2020

A more user-friendly Slack

We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction.

Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.

Pros

The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members.

Cons

The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere.

Alternatives Considered

WhatsApp and Microsoft Teams

Reasons for Choosing Flock

For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app.

Switched From

Slack

Reasons for Switching to Flock

Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat.
Winfrey
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/10/2023

Business Instant Messenger of this Era

Flock gives me the ability to centralize internal communications in one place.

Pros

Flock mobile application allows me to send and receive instant DMs over the internet.

Cons

I integrate with external apps always to enhance video conferencing.

Top Flock Alternatives

Salesforce Sales Cloud

Workplace from Meta

Eric
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
N/A

3
Reviewed on 20/01/2020

Leaves More to be Desired

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

Pros

I like the user interface, it's clean and for the most part, works for what we need.

Cons

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/08/2023

I really like my Flock experience

It facilitated my work by providing to communicate and collaborate with people in easy way , it offers messaging, file sharing, task management, and integration with other popular collaboration tools.

Pros

Flock is easy-to-use interface and features that facilitate team communication and collaboration, It offers team messaging, file sharing, task management, and integration with other popular collaboration tools.

Cons

I feel that the app lacks certain advanced features and customization options compared to other messaging apps.

Pamela
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2020

Flock

We are a construction company that uses this for our field techs to load pictures and we have had no problems, whenever I have had to contact flock which was twice, they were able to handle what I needed at that time, I would highly recommend this software. (still looking for in expensive software to use with my techs on sending work orders)

Pros

Our main purpose for using flock is being able to share pictures.

Cons

There is only 1 thing I would say is cons, when contacting flock it is sometimes hard to understand what they are saying due to they have a different accent the usa does. I would recommend a search bar for finding older pictures.

Alternatives Considered

WhatsUp Gold

Reasons for Choosing Flock

Flock is more User friendly

Switched From

WhatsUp Gold

Reasons for Switching to Flock

Down Time and easier to download our pictures.
Hannah
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 19/11/2019

The Team Communication Tool We Needed

Keeping all team communication in one place is exactly the solution we needed, elevating our team from seperate chats and email threads. It has organized our team and keeps everything organized and archived if we ever need to draw on what was previously said.

Pros

I like the intergrated tools that make managing projects within our team so much easier! For example, the to-do lists that you are able to create between team members keeps us on track and organized.

Cons

I haven't found to many things to dislike about Flock, the only pain point with the free version is only allowing the (1) administrator to post to announcements. Our team made a seperate channel so that relevant leaders could post announcements.

Alternatives Considered

Slack and Google Meet

Reasons for Choosing Flock

Integrated tools + archived documents and conversations, channels.

Switched From

WhatsApp

Reasons for Switching to Flock

Something new! I had never heard of it and wanted something fresh the team would be excited about.
Jeremy
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/11/2019

Streamline Communication and bring your team together!

With flock we set reminders during meetings when we need to circle back to a discussion. We have pinned posts that are important for the team to refer back to often. We have utilized the video chat room for offsite meetings.

Pros

Flock is easy to learn and utilize. It makes communicating with your team simple. We have people in the office and out of the office so keeping everyone on the same page can be a challenge. Flock helps us communicate throughout the week, stay on task and make sure everyone has the information they need readily accessible.

There are two features that a previous company we had didn't offer. Flock offers a Do Not Disturb feature which has helped. You can also delete posts which is a benefit that other group messaging companies do not offer.

Cons

I haven't come across any cons yet. Our experience with Flock has truly been positive.

Clarke
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/10/2023

Robusta Tool for Unlocking BIM & PM

File sharing.Team collaboration.

Pros

Flock has a mobile application that I use on my iPhone on a daily basis. It makes it easy to manage projects and advance team collaboration in one place.

Cons

Unfortunately, mobile application cannot function in absence of internet connection.It requires to be integrated with external apps to enhance video conferencing.

Lindsay
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/10/2023

Business Instant Messenger: Flock

Flock has enabled me to share large files online, boost productivity via team collaboration and instant messaging.

Pros

Instant messaging and live chat are among the best features that Flock allocates on mobile and cloud apps.

Cons

To enhance video conferencing, it requires to integrate Flock with external web conferencing Apps such as Veeting Rooms and BlueJeans Meetings.

Judith
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 04/12/2020

Wonderful Product

This has been a real saving time saving issue because I can

Pros

This software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet.

Cons

I would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important.

Verified Reviewer
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 25/07/2019

Small office use

Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them.
The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago.

Pros

Ease of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this.
Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s.

Cons

Every time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code.

Meredith
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/03/2020

Communication Game-changer

Pros

Before Flock, we were relying on group texts and email chains. But as the company grew, group texts were becoming more unmanageable and confusing. I like that this keeps quick, business communications in one place. You can organize the channels easily. I also really like how smoothly Flock syncs with Dropbox. In our audio production field, we deal with a lot of big files. With Flock, you are able to send those files to a group to listen to easily, with quick loading time and with a smaller chance of the communication being lost like it would be on another email chain.

Cons

Sometimes I find myself missing notifications from Flock. I'm not sure if I just haven't fine-tuned my notification settings. But occasionally, I'll click on Flock and realize I didn't seem to see a slew of messages.

Pia
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/02/2023

A Powerful Messaging And Internal Communication Tool

The user interface and simple interactive user experience for all functions are a big benefit of utilizing Flock. We may establish polls and meeting reminders, and we can communicate with our team to exchange pertinent information.

Pros

For communication, the smartphone app is fantastic. You can use the flock API to trigger alerts and utilize it as a normal messenger. It's incredibly slick, and getting used to it won't take long. The platform is also quite adaptable, and a variety of integrations are offered to teams to assist in streamlining workflow and automating operations.

Cons

Its video conferencing is slow and poor. It can be sluggish, and the messages can occasionally arrive with a significant delay. At times, we must have a local repository for the resources.

Krishan
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 21/01/2019

Very Satisfied

We are using Flock for 2 years now. It is just awesome.
I dont have email everything . No email means no time waste.
It is great for communication if someone is doing work form office.
We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.
We have integrated flock api for alert on our application.
Overall flock makes our entire team life easy.

Pros

We are using Flock for 2 years now. It is just awesome.
I dont have email everything . No email means no time waste.
It is great for communication if someone is doing work form office.
We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.

Cons

I found one thing irritating that I can not delete reminder which was set by another team mate on group. and I can not download notes.
Everything else is just awesome.

Darina
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 14/01/2022

Online managementtool for engineers

Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication.

Flock poped up on google play store, so we tried it out. Avaible on both play store and apple store, we quickly reached our objective. Everyone in our firm uses it now.

Pros

Since the world is in hard situation, we rely on online communication for task managing within our firm. Flock is great program for that.

Not only is there basic online chatting, but the program also has options for task assigment. This means, we are able to directly distribute the work, without need of worry of someone forgetting their work, since its always written there.

We use github, google disk and drop box at our firm. This program is able to co-work with them, which makes it usage that much easier for us.

The amount of space avaible, 5 GB per team on free trail, is greatly appreciated. Naturally, 20 gb per team for purchased program is more than enough for normal firm usage. For just 4,50 a month, you have 3 apps in one: online communication, cloud storage, task managment.

Avaible in both google play store and apple store makes it convenient for our diverse use of software.

Cons

Lack of profile costumization options.

Heidi
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2019

Flock Review 2019

Flock helps us connect as staff, as our company is spread over 3 towns.

Pros

- easy of use
- connects staff spread out

Cons

- the notification noise

Emily
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/12/2018

Keeping in contact with your team

Flock is definitely a great addition to any work environment where constant team communication is a must, the software is full of many wonderful features and addons to help make your work experience that much smoother.

Pros

Flock is like many chatting software , but it adds way more than most. It's very easy to use and eliminates the need to walk over to a coworkers desk or having to wait for them to reply to your email. Its made in office communication extremely easy in my place of work. Flock also incorporates many apps that you can have link to it to help with work tasks such as their to do list.

Cons

I'm constantly having to restart Flock, because of all their constant updates. There was this glitch I was having for awhile where I would lose my previously pinned conversations and they would just disappear til the person messaged me again on that same stream. Other than that my only con is that when using the free version they remove access to past conversations from 2 months ago.

Gregory
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/06/2023

we have improved communication

It makes our work much easier to be able to communicate and keep track of each task as a group, sharing files that are displayed quickly and with active communication at all times.

Pros

The channels created to have a more compact communication is the best so that our work has faster results and leading a more synchronized organization of each project.It is a platform with everything necessary for verbal, written or video call communication that makes us more committed to each task to be carried out and our teamwork process easier

Cons

I don't have something to write that I don't like, I think about it and they have never failed me with their service

Arianna
  • Industry: Supermarkets
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2023

Slack Alternative of 2023

Business instant messaging.Project and portfolio management.File sharing.

Pros

Flock gives me the ability to send large files online via drag and drop.It enhances unlimited creation of communication channels.

Cons

I use Flock as Slack alternative and it does everything perfect from product management to instant messaging.

Yorick
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/02/2018

I have been working for the company that created flock and i have seen it change over time.

The best benefit of this product is that when we create a chat group, there is an email id that gets created to use for that group. This is something that really benefits in working efficiently.

Pros

That i can find anybody in my company with their designation and team and extention number right in the head profile itself. Very few chat engines actually have the designation mentioned in them.

Cons

Hate that they have too many updates, like every 3-4 days i have to restart the platform. Also they don't have a archive feature where i can remove conversations that i don't need.

Azeem
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 09/09/2017

We were using flock for the last two three years and it is awsome.

Pros

Flock is more a collaboration tool.The main advantages of using it are,
1)Flock is a simple platform.The simplicity makes the flock more usable.
2)Can create multiple teams.
3)Can create channels for projects.
4)File sharing.
5)Can create apps
6)Multi platform because of the web platform and the browser extensions.

Cons

The video chat and conferencing needs to be improved.It will be better if you can create your own platform to do the conferencing.It will be better you provide the native app for Linux.

Gretchen
  • Industry: International Affairs
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 21/08/2019

Gather Your "Flock" using Flock!

In AIESEC in the Philippines, we use this in our work since we believe in its functionality and organizing capacities. I do not forget the appointments that I set since Flock always remind me on when this activity will happen

Pros

In flock, you can easily incorporate and synchronized the necessary details in your company. When scheduling a meeting with your co-worker, Flock will automatically notify you of that certain meeting. In my case, Flock automatically saves the essential contacts that you need in order to work. This is a really helpful since I do not have to do it manually. Most importantly, I like the feature wherein the user can suggest the content that they want to see in the app that makes it inclusive to everyone.

Cons

What I do not like about this software is its design since it is not user-friendly. For me, the design can be further improve by using modern styles and aesthetics in order to enhance the functionality of the software. Sometimes, the software also lags and hangs which causes the users to be disinterested or not use the app anymore. If this will be improved, I believe that more people will utilize this app for their businesses since it is really helpful.

Michelle
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2020

Great Messaging System!

Wonderful. I use flock on my phone and iPad and computer and they all work perfectly.

Pros

I love how easy it is to use for a company. You can add members who work there and take away once that leave the company easily. It helps with productivity as I do not need to get up and go down the hall to ask a coworker a questions. I can just Flock it to them.

Cons

The BOLD and ITALIC features don't work that well and there is no auto-correct or auto capitalization for the I in the program. The system could use a few upgrades in that sense. But, that is my only complaint as everything else is great.

Verified Reviewer
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/01/2019

Ease of communication

Every time I need to talk to my reporting head or team leader, I can point them on flock instead of having to go to their desk or can send files to them if needed very easily.

Pros

Flock offers a platform for communication that seems basic but has so many functionalities built into it. You can send documents, media, emojis, texts or share a to do list. For those who don't like to go through the painful experience of sending mails for official purposes, flock is the platform that helps the communication flow smoothly between the employees and employers.

Cons

Recently there's a limit added to the number of messages a free account can have and the old messages get deleted every time you get a new message. This means unintended loss of data for those who are using it.

333 reviews