Yooz Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Yooz

Yooz is a cloud-based purchase-2-pay (P2P) solution that helps businesses of all sizes to automate the accounts payable cycle, from invoice approvals to vendor communications. With its AI-enabled data capture platform, users can...

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Feature ratings

Value for Money
4.3
Features
4.3
Ease of Use
4.3
Customer Support
4.3

Browse Yooz Reviews

166 of 166 reviews
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Marsha
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 19/03/2019

Yooz capabilities.

I think the program has a lot more capability than our current use. We are looking to expand the capabilities to increase output and possible use in other areas of our company.

Pros

This software helps my organize process payable invoices quicker than opening emails and in-house mail and allows me to monitor the flow and address backlog that may accumulate. When went through a few iterations of having mail flow to the platform but have settled on our current approach which allows process to direct incoming invoices to the appropriate divisions for approvals.

Cons

Making vendors inactive that shouldn't be used is an issue. Also, Filtering how outputs look in Pdf and Excel can be challenging but looking up data is extremely easy.

Response from Yooz

Marsha, thanks for being an amazing Yooz Champion! Our clients are the true hero's of our story! Thank you for the amazing review. We are thrilled to have The Oakwood Group as a client. In regards to your Cons, I will have one of our client support team contact you to see if we can make the needed tweak.

Thanks again for reviewing us and for being a great client.

Replied 27/03/2019
Krisell
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/11/2022

Yooz Integration

"Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.

Pros

I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.

Cons

I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.

Amy
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 03/02/2018

Yooz has helped streamline and track for our business!

more efficiency and saved manual input time

Pros

Customer Service Outstanding! The integration is great. The auto matching feature is crazy simple!

Cons

Unable to add description box larger. When we update Quick books it doesn't always export all of the updates, then we have to manually do it. would like automatically update or match the Invoice with the multiple POs we get for multiple invoices, but same company?

Response from Yooz

Amy,

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you.

Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Check it out here: http://cloud.justyoozit.com/webinar-yooz-insider-02-2018 You also have a chance to share your tips, tricks, and best practices with other users.

Thanks for being a Yooz champion!

Melissa Hendrick, VP of Marketing Yooz

Replied 05/02/2018

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Ely
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2024

Easy to use

Very good no problems at all, use it daily to download all my invoices. Project managers find it easy to go in and approve invoices as well.

Pros

how easy it is to find a invoice and download.

Cons

Maybe using different sorts for the dates.

Response from Yooz

Hi Ely,
Thanks for your feedback! We're glad you find Yooz easy to use for managing and downloading invoices. We'll consider your suggestion for different date sorting options. It's great to hear that project managers are finding it easy to approve invoices as well.

Replied 23/05/2024
Felicia
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 16/10/2018

YOOZ AP Automation

It has helped tremendously with our AP processing. I have been able to increase productivity and accuracy and save money by not having to hire additional personnel. The company is very customer oriented and helpful.

Pros

Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.

Cons

Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.

Response from Yooz

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you.

Reach out any time for support, as Yooz is a very client-centric company. Be sure to check out our monthly webinar series, exclusively for our clients - The Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and answer questions.

Thanks again for being an amazing client.

Replied 18/10/2018
Shontye
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/01/2018

This program will definitely make things easier in the future when paper bills are eliminated.

Pros

Pros: I like that you can search for an invoice by vendor name or dollar amount. It is useful for reporting.

Cons

I am frustrated when invoices are stamped to be separate and when scanned they are incorrectly combined.
It does not always recognize vendor names properly and invoices are not always separated properly.

Response from Yooz

Thanks for your review! Here at Yooz we delight in helping to make the lives of our Financial partners easier. Freeing you up to expand the scope and effectiveness of AP operations!

In response to the challenge you noted in the review...We have found that several user issues/challenges can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].

We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users.

Happy Yoozing!
Melissa Hendrick, VP of Marketing

Replied 25/01/2018
Forrest
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2024

Great Software, Ease of Use, Smart Technology, Moderately Pricd

Pros

All the technology of duplicate payments, OCR reader, importation, etc.

Cons

Pricing is a little high, Developmental support can take some time

Response from Yooz

"Thanks for your feedback! We're thrilled you're enjoying the software's ease of use and smart technology. We're continuously working on refining our support and pricing to ensure they match the value we provide. Your input is invaluable in this process!"

Replied 08/05/2024
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 22/01/2018

Customer service is responsive and easy to work with

Pros

No longer have to issue payments for our payables because of interface with Yooz-Nvoicepay-Sage.

Cons

no international payments

Response from Yooz

We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. Yep here at Yooz we take serious pride in our commitment to customer service and support. Glad you had a great experience!

Let's chat about our the status of our international payments road map. Inviting you to reach out to us at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].

We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.

Happy Yoozing
Melissa Hendrick, VP of Marketing

Replied 25/01/2018
Samir
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 07/06/2024

Interesting and fast

Pros

I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.

Cons

The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.

Justyn
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/06/2024

Yooz keeps all staff and management works efficiently.

Excellent Software that helps our practice to be more efficient.
Keeps all staff aware of how much we can work without delay and be more effective for the company. All staff can be on the software and not be restrained.
This allowed me to share information with my colleagues in all aspects of the business.

Pros

Keeps everybody more effective and efficient.

Cons

I like everything about the software. Easy usage and very efficient.
I can share information with all of my co-workers in other parts of the states.
Therefore we can be more productive and more efficient by using Yooz.

ANDREA
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/01/2018

User Friendly

It has made my job nearly paperless and it is a major time saving tool for me.

Pros

I like that I am able to scan my invoices and don't have to keep paper invoices anymore. This makes it easier for me if I need to get copies of invoices once paid.

Cons

I don't like the fact that I can't change the company once it is scanned and I wish I could scan statements and W9's

Response from Yooz

We sure do appreciate your review! Thanks for taking the time to post.

It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going.

We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].

We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.

Replied 25/01/2018
JUAN
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2018

Yooz is excelente for AP workload

Makes every day task in AP easier.

Pros

Easy to handle for accounting team and operations team.
The approvers review everything very fast, this shortens the workload.

Cons

Sometimes is a litte bit slow, or the documents are not shown correctly.
For example, it change the date from another countries. (i.e. UK, where the date is day/month/year. It changes to month/day/year)

Response from Yooz

Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you.

Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Registration is available on the Yooz website under events. Your change date issue is a great item to raise during one of these webinars. Our next one is 2.14.18 - hope to see you there!

Melissa Hendrick, VP Marketing

Replied 25/01/2018
Wilfried
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/02/2023

Yooz review

Pros

Easy to use and easy to master. The connection through a web shortcut is fast. Customer support is excellent

Cons

Although it is easy to use, the software has difficulties in customizing the dashboard. The yooz software is also a bit expensive which minimizes the use of minimal companies and the price will have to be reduced

Response from Yooz

Thanks for your feedback, Wilfried! We're glad you find Yooz easy to use and appreciate our fast web shortcut connection and excellent customer support. We hear your concerns about dashboard customization and pricing and will take them into consideration for future improvements. Your satisfaction is important to us, and we're here to address any further questions or suggestions you may have!

Replied 08/05/2024
ANDREA
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/02/2019

Makes life easier

99% of the time it works great and there aren't any issues

Pros

I like that I don't have to file hard copies any more, and that it makes my life easier and faster to process my invoices.

Cons

Sometimes there are weird glitches and it seems like it takes a while to get response from the support team

Response from Yooz

Andrea, thank you for your wonderful review! We delight in hearing from our clients that our platform helps make your life easier. Please don't hesitate to contact me if I can be of assistance. I will share your support comment with our team, as I know they do try to be as responsive as possible - but sometimes delayed due to having to sometimes with with CDK support to resolve an issue. Thanks for being a Yooz Champion.

Replied 25/02/2019
Alex
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2018

It has been great to streamline our AP process

Pros

It provides an easy invoice approval workflow. It creates transparency and is easy to customize the approval flow for different vendors and invoice categories. Automated accounting based on vendor is a timesaver.

Cons

It was a bit tricky to learn how the invoice flow worked and relay to the users, but support was great and guided us through it.

Response from Yooz

Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way.

Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.

Happy Yoozing!
Melissa Hendrick, VP of Marketing

Replied 25/01/2018
Joe
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2018

Yooz has allowed us to better manage accounts payable in ease of payments with Nvoicepay.

Pros

Ability to integrate with third party payment solution. Also, invoices are now store electronically for internal, as well as external audits

Response from Yooz

Thank you for taking the time to review Yooz. Glad to see you're enjoying the product, particularly the ease of use.

We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.

Thanks again for the review! Happy Yoozing.
Melissa Hendrick, VP of Marketing

Replied 25/01/2018
Kimberly
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/12/2022

Easy to Use, If Properly Trained, Works great with CDK.

If properly trained, this program is a breeze. There are a few glitches that catch every now and then, but overall it is pretty easy to operate.

Pros

I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.

Cons

Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.

Cyriaque
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 02/04/2023

Easy to use yooz review

Pros

Yooz is an easy to use software presents a fast and more secure cloud solution. The financial reports are interesting because it helps us a lot and the features save us time and money.

Cons

Price not high, yooz presents some difficulties but not enough to minimize it. But we use it well

Response from Yooz

Thanks for sharing your review, Cyriaque! We're glad to hear you find Yooz easy to use and appreciate its fast and secure cloud solution. While we understand there may be some difficulties, we're pleased they haven't overshadowed its benefits. Your feedback helps us improve continuously. If you need any assistance, feel free to reach out!

Replied 08/05/2024
Carly
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2022

Easy to use

We saved hours per week hand keying invoices into our financial software. It helped manage the payables of 1 7 companies.

Pros

We really liked being able to coralle all of our invoices into one place for easy processing. We especially like the email capture feature.

Cons

I cannot think of much that I did not like about this software.

Justin
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/11/2022

Updates

Great job with everything and with easy access. Makes paying bill quick and simple & without a hassle

Pros

Easy to use and make quick/simple. Make sure that it is easy to approve to our financial department as well

Cons

Does not send updates on bill when you have them sitting in your profile

Russell
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2023

Ease of Use

The overall experience has been very good from implementation to daily use

Pros

Easy to use and saves time to process invoices

Cons

There is nothing that I do not like so far

Response from Yooz

Thank you for sharing your experience, Russell! We're delighted to hear that Yooz has been easy to use and efficient in processing invoices, with no significant issues encountered so far. We're thrilled that the overall experience, from implementation to daily use, has been very positive for you. We appreciate your trust in us and are committed to providing continued ease of use and value for your investment. If you have any questions or need further assistance, please don't hesitate to reach out!

Replied 08/05/2024
Jodi
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/01/2023

Yooz!! Great software!

Slowly getting our inventory in order which is helpful. Leaving as we go!

Pros

I came from using MP2 and it was a total mess. This has made my job a lot easier and it was easy to learn.

Cons

I don't think there's anything I dislike. It's probably just because I'm still learning.

Response from Yooz

Thanks for sharing your experience, Jodi! We're thrilled to hear that Yooz has made your job easier and that transitioning from MP2 has been a positive change for you. It's great to hear that you're slowly getting your inventory in order, leaving as you go. If you have any questions or need further assistance as you continue learning, feel free to reach out!

Replied 08/05/2024
Joyce
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2022

Using Yooz

I've had an overall good experience with using Yooz.

Pros

When we first started using Yooz, I was frustrated because it was something new, but now its very easy, user friendly and a great tracking tool for our POs.

Cons

Now that I have been using it for over a year, there isn't anything I don't care for.

Sam
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 17/09/2018

Yooz

We were trying to solve the issue of lost invoices and time it takes for invoices to be processed. Yes, Yooz has solved our issue.

Pros

I like that the invoices are tracked in the process so I know where they are at all times. I also use the search function a lot in looking up invoices and when they were processed.

Cons

The user interface is very dated and hard to move through. You need to upgrade the look and feel of the programs. Also, you need to update the app, that is too clunky.

Cathy
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2022

Yooz changed our lives

Overall this product changed our lives here in accounting.

Pros

Love the ease of approving invoices. Also love how easy it is to look up an invoice in the system.

Cons

Some times the checks don't get to the vendor timely.

166 reviews