Looop Reviews

Pros

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.

Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

Pros

Easy to use set up and configuration with Microsoft Azure. Custom branding options easy to apply. Excellent campaign feature to manage and track engagement with content. Practical video assessment tool built in which lends itself to testing learner capability and practical application of knowledge

Cons

Some of the functionality we require is not yet available i.e Outlook integration but it is include in their product roadmap

Alternatives Considered

Valamis LXP

Reasons for Switching to Looop

Easy of use, platform functionality and better demo and engagement

Pros

One of the greatest things about Looop is the campaign feature which allows for a high degree of automation, personalization and individualization. Additionally, the platform provides a great usability, a vast amount of options and integral tools for building great learning experiences.

Cons

The diversity of media that can be included could be improved by e.g. enabling i frame embedding which would allow for a broader media landscape that could be used. Additionally some usability features could be improved such as e.g. enabling drag and drop for reordering pathways.

Alternatives Considered

Masterplan

Reasons for Switching to Looop

Better product / pricing fit to our needs, deeper analytics and higher degree of personalization

Pros

TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS.
Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared. Integration with our IT system was relatively easy and we had loads of support

Cons

Understanding some of the filters when sharing resources within campaigns takes a while to understand

Alternatives Considered

Adobe Learning Manager and Litmos

Reasons for Switching to Looop

Their customer service is outstanding

Pros

Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive for both the people creating the content, and the people using it in their day-to-day roles.

To add to this, having the ability to build resources within the platform means that we can respond to business needs quickly, without compromising on quality. Combine this with a powerful search function on the user side, and it's easy for people to find the information or help they need, wherever and whenever they need it.

Cons

Looop is device responsive, and so when building resources within Looop it would be useful to have the ability to preview content with varying screen sizes. This would help make sure learners have an equally high quality experience on all devices.

Pros

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

Pros

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Cons

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

Pros

Loop is very easy to use. The Campaign feature is the thing I find most useful. Being able to automate emails to be sent out from a specific email address helps us to create things like Equality Calendars and have the emails sent out automatically. It also helps for compliance training as we can automate this being sent out in addition to new starter surveys.

Cons

There is not really anything I dislike about Looop. It is a great platform that is fit for purpose.

Pros

I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.

Cons

The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

Pros

Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.

Cons

There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.

Pros

This software is intuitive and versatile! It allows me to create a resources-first approach to our learning, as well as design courses specifically for my user's needs. It also allows me to assess their knowledge and track progress with ease. Many LMS platforms allow the ability to create learning courses without the possibility of revisiting the material--unless that take the course again.

Loooop goes beyond that approach!

Through the use of resources, Looop has the ability for the users to revisit and refresh their knowledge on the specific topic--rather than go through an entire "course." It's an excellent feature of Looop and encourages the learners to engage with Looop in a way that promotes continued personal growth.

Cons

As an administrator, I would like the ability to drag and drop items, rather than use the arrows. The current system takes a bit longer than I would like. I would also like more thorough reports on Pathway completion. It would help me a bit more with tracking people down--although with a few more clicks, I can find the data I'm looking for very easily.

I'm going to turn this "cons" post around to a positive very quickly, however, because the Looop team is--hands down--the most responsive team I have every worked with. They truly take every user design suggestion under consideration and improve the functionality of the software in an extremely speedy manner. It it incredibly and appreciated!

Pros

Looop is a contemporary performance platform that allows learners to easily access great support resources when they need it during the workflow. The mobile app is great for those who don't always have access to a desk top. The analytics function is insightful and creating content is a breeze. The functionality is slick and the customer service is the best I've had from any vendor. Engagement issues are a thing of the past. The best bit? - the price!

Cons

For us the events management function is a little basic but you aren't buying Looop to manage your classroom based events, you're buying Looop to create and deliver great resources to your people.

Pros

Workspaces have worked very well for us, so that different areas of the business can access information relevant to them. Campaigns as a means for updating colleagues immediately has been great and they have the choice to receive these to personal or work email addresses.

Cons

Colleagues sometimes miss emails as they can go to junk or spam. The language used on Looop takes a bit of getting used to and getting images to fit on the banners can be difficult.

Pros

Looop really thinks about corporate learning in a different way, which has helped us to start thinking about employee learning in terms of who needs to know and do what. The platform also integrates with where our employees are working allowing for learning to happen in the course of daily work rather than being something the employee has to step out of their daily workflow to find.

Cons

Looop's platform is still being developed and while their developers are open to feedback and ideas from clients, there is some functionality that would be useful to have that is still being built - Zoom integrations, bidirectional messaging, etc..

Pros

As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business.[Sensitive Content ] have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact.

Cons

Its been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive.

Pros

It's elegant, intuitive and very easy to use.
Our learners love it and ask for more.
The Looop team are amazing to deal with. They really get learning and what works in terms of digital resources.

Cons

Nothing. We've submitted ideas for improvement to the platform and the team at Looop always listen and accommodate our suggestions.
They are also advancing the platform to improve engagement and usability so we know it's all in hand.

Pros

It's not an LMS! You need to think a little differently when you are about to use Looop but it will be worth it... I can create content that is bespoke for my learners in an instant; i can then push it to them, get their ratings and start an online conversation. What's not to like?

Cons

The features are constantly being updated... a few tweaks such as being able to download lists of people that are attending events would make life a lot easier

Pros

User friendly for both the administrator in building resources and for the user to access resources.

Cons

Some tweaks could be made to allow more edits to what is seen, i.e. editing what is seen on the landing page, editing of cover photo for each resource etc. But I am told that these improvements will be made in the coming versions.

Pros

It's been a pleasure working with Looop to curate engaging learning resources for our employees, who have given us great feedback on the look, feel and nature of the content. The guys at Looop have worked hand in hand with us and consistently listened to our feedback to continue evolving the tool, and offer much more than just a social learning platform. They consult with us on a regular basis with research they're doing, what they're seeing in the market and some great tips - it's a very refreshing and collaborative approach!

Cons

Occasionally we get bugs, but anytime there's an issue we get a very quick response (in less than 1 hour) from the team to resolve.

Pros

How easy it is to build content
The analytics
The search engine aspect of the site
How much it has benefited our already successful in house L&D experience.

Cons

So very cliche, but actually there is nothing that I dislike about the software so far. I'd say that we would love to be able to use additional fonts but I know that this function is on it's way.

Pros

Our customers love it, it's so easy for them to use. It's also so quick and easy for us to use. The Looop team are always there to help with any questions. Looop has made it easy for us to reach our customers when and where they need help.

Pros

Great system.
From an admin point of view its very easy to upload content but also to understand analytics and insight into how our people are understanding content. From a user preservative it caters to all, its a very easy but effective system which have been very beneficial to our business.

Cons

None - Its a great system. If at any point we have been unsure about anything we have contacted client support who have been on hand to help. Very fast service.

Pros

Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward.
Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners.

Cons

While the analytics are far above what we’ve had previously, I would love even deeper metrics and insights.

Pros

It is SO easy to use Looop, we can create our resources in minutes and we don't have to train anyone on how to use the system.

Cons

Small bugs occur every now and then but they're always resolved really quickly.

Pros

The ease of content creation on the platform and the simple and engaging way it is presented to learners

Cons

The ease of content creation on the platform and the simple and engaging way it is presented to learners