Looop Reviews

Pros

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.

Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

Pros

Easy to use set up and configuration with Microsoft Azure. Custom branding options easy to apply. Excellent campaign feature to manage and track engagement with content. Practical video assessment tool built in which lends itself to testing learner capability and practical application of knowledge

Cons

Some of the functionality we require is not yet available i.e Outlook integration but it is include in their product roadmap

Alternatives Considered

Valamis LXP

Reasons for Switching to Looop

Easy of use, platform functionality and better demo and engagement

Pros

One of the greatest things about Looop is the campaign feature which allows for a high degree of automation, personalization and individualization. Additionally, the platform provides a great usability, a vast amount of options and integral tools for building great learning experiences.

Cons

The diversity of media that can be included could be improved by e.g. enabling i frame embedding which would allow for a broader media landscape that could be used. Additionally some usability features could be improved such as e.g. enabling drag and drop for reordering pathways.

Alternatives Considered

Masterplan

Reasons for Switching to Looop

Better product / pricing fit to our needs, deeper analytics and higher degree of personalization

Pros

TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS.
Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared. Integration with our IT system was relatively easy and we had loads of support

Cons

Understanding some of the filters when sharing resources within campaigns takes a while to understand

Alternatives Considered

Adobe Learning Manager and Litmos

Reasons for Switching to Looop

Their customer service is outstanding

Pros

Looop is easy to use and easy to manage. Not only is the platform easy to navigate when creating new content, it is compatible with a variety of sources (images, videos, SCORM, AIC, and more).

Cons

I can't say I have any "cons". Anything I wish it had, or want it to have, it will have. The Looop team stays in contact with their users and responds to all feedback and requests. Anything I wish it had; I know it will in new releases coming soon.

Pros

Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive for both the people creating the content, and the people using it in their day-to-day roles.

To add to this, having the ability to build resources within the platform means that we can respond to business needs quickly, without compromising on quality. Combine this with a powerful search function on the user side, and it's easy for people to find the information or help they need, wherever and whenever they need it.

Cons

Looop is device responsive, and so when building resources within Looop it would be useful to have the ability to preview content with varying screen sizes. This would help make sure learners have an equally high quality experience on all devices.

Pros

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

Pros

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Cons

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

Pros

I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.

Cons

The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

Pros

Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.

Cons

There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.

Pros

Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.

Cons

Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.

Alternatives Considered

Lessonly, Juno Journey, Wisetail LMS, Skilljar Customer Education, LearnUpon and Docebo

Pros

I've spent years trying to get employees to engage with Learning Management Systems but Looop makes it easy. Employees want to use it and they rely on it as a tool to help them doing their jobs better and faster!

Cons

I've been so impressed with the changes Looop have made in the past few years. They really listen to customers feedback and continually innovate their platform. One area I'd like to see them improve on is the experience for Employee admin user who need to check training data of their teams/department.

Pros

Looop really thinks about corporate learning in a different way, which has helped us to start thinking about employee learning in terms of who needs to know and do what. The platform also integrates with where our employees are working allowing for learning to happen in the course of daily work rather than being something the employee has to step out of their daily workflow to find.

Cons

Looop's platform is still being developed and while their developers are open to feedback and ideas from clients, there is some functionality that would be useful to have that is still being built - Zoom integrations, bidirectional messaging, etc..

Pros

Looop has absolutely transformed the way I run the L&D Department at my company. It is extremely user-friendly and quick.

There no HTML coding knowledge needed to create resources basically works like a word document. It really helped me to solve the issues with spending too much time in the classroom delivering content and for people forgetting what they have learned.

By being able to recall every resource at the point of need it is a lot easier to establish and keep alive best practices in the business. It has also saved me a lot of time, so I can spend the face-to-face sessions on actually embedding learning through activities and also on performance coaching conversations. This has made a massive difference in terms of the support I can provide for the business.

The analytics function helps me to stay focused on real issues, the search function is basically an automated and continuous learning needs analysis.

Cons

I couldn't list any dislikes. I find it that it was the perfect technological tool to solve the issues I was having with L&D.

Pros

It is easy to use, very intuitive as as an admin and as a user.

Loading content is super quick and the functionality has improved every month.

The variety of content from links, video, quizzes gives the option to create resources that are timely and useful for learners

I like the push functionality of the system which enables you to create appointments to view for learners

I like the events functionality so you can create a blended approach

Cons

The analytics need to be deeper but the team are working on this so am comfortable that is in train.

The video compresses so sometimes can be glitchy when uploading

I would like the events functionality to enable admins to download lists of attendees

Pros

Looop have been a great partner to ASOS. They've worked with us very closely to create our learning environments and constantly ask for feedback for new features that could be included in the platform. I honestly don't know if learning would be the same at ASOS without Looop.

Cons

What's not to like? As mentioned if there are any bugs or even better ifs, Looop are always happy to add to the backlog.

Pros

We're working with Looop to support transformation in our L&D offer across our office functions. As a business that grows and changes rapidly and wanted a digital learning solution that supported people with learning resources, when they need them; and to deliver key learning and messages in manageable chunks instead of 'online courses'. It's early days for us but we have immediately seen increased engagement in our induction process and we're able to get consistent, on brand messages out to everyone who joins us using the campaigns function to automate the process. The UX on the mobile and desktop sites is spot on and like nothing else I've come across in the market; and the ease of creating the resources allows the job of the L&D team to be focused on performance improvement rather than content creation.

Cons

There are minor improvements that could be made which the Looop team are receptive to hear our thoughts on and quick to fix any small issues we've had.

Pros

The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.

Cons

There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.

Pros

The approachability of everyone at Looop - no matter how small the query, you are guaranteed to get a fast, helpful response and are not made to feel that you are wasting their time.

Cons

Currently that we are unable to use our company font, but we have been told that this will soon be rectified!

Pros

Looop's automation, analytics, and reporting are far superior to our previous platform.

Cons

The initial design of campaigns for specific user groups was a bit time consuming, but that would be the case when converting to any new platform.

Pros

Looop defies the standard by making a software not only my simple and effective but still technologically intuitive.

Cons

This software keeps your company technologically advanced but still keeps simplicity. It can be difficult to take the leap on the product at first, but it is well worth it.

Pros

Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward.
Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners.

Cons

While the analytics are far above what we’ve had previously, I would love even deeper metrics and insights.

Pros

I’ve used several LMS’s in the past that simply didn’t cut the mustard, however the team at Looop have a very novel approach in the way that they design and think about learning content. It has really helped us to think much more about the user experience, and how we can actually help people to become better at their day jobs.

Cons

The team do really challenge traditional thoughts towards training and creating learning content which can be difficult to get your head around at first, but you do soon realise that they’re completely right and we can be impacting people’s working lives so much more if we do it in the right way.

Pros

How easy it is to use as admin and a user, also that everything is designed with the user in mind - it matches how we interact with tech and learning in our everyday lives

Cons

The team and the product are so great, and they continue to innovate with the changes they implement

Pros

Looop transformed our certified practitioner program into a beautifully curated learning experience. Loop is built on a data driven approach and the campaigns allow you to interact with your learners on an ongoing basis. The interface is very intuitive and I found it easy to design great content. Our learners were also very happy, which is what it's all about.

Cons

I really can't find any faults. It's a great product. Wish I started using it sooner. It's transformed how I approach learning and our business.