User Reviews Overview
About Looop
Your employees don’t have time to waste on an LMS they don’t use, and neither do you. That’s why Looop removes the redundancies built into today’s learning solutions to give you an LMS that delivers guaranteed performance at the...
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- Used Daily for 6-12 months
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Review Source
Looks great, easy to use, support is fantastic
We're using Looop as part of our blended approach to training - upskilling both our colleagues and our customers with bespoke online and in-person learning experiences. It's important to us that we create solutions that reflect the needs of every learner group. The ease of creating content means that we aren't restrained by a one size fits all model. Every customer or department can have content tailored to their needs.
The way Looop is structured means learners can access the resources they need when they need them. This helps us to prep people before workshops and to provide valuable resources afterwards to cement learning and provide immediate answers back in the workplace. We can continue to support learning in a way that we have not been able to do before.
Pros
The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.
Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.
- Industry: Design
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
A intuitive, modern platform with practical video assessment tool built in
Amazing team - responsive, passionate and knowledgeable! Looop Labs and Community make it easy to find answers and connect with other companies undergoing similar learning journeys
Pros
Easy to use set up and configuration with Microsoft Azure. Custom branding options easy to apply. Excellent campaign feature to manage and track engagement with content. Practical video assessment tool built in which lends itself to testing learner capability and practical application of knowledge
Cons
Some of the functionality we require is not yet available i.e Outlook integration but it is include in their product roadmap
Alternatives Considered
Valamis LXPReasons for Switching to Looop
Easy of use, platform functionality and better demo and engagement- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Modern platform providing state of the art learning experince
We have tried to accomplish a relatively unusual case with Looop since we are using the platform as an extension of our statistical tool to provide personalized learning paths. We are more than happy to have chosen Looop since they provided an excellent help in setting up and figuring out which would be the best way to go and continuously improve the platform to match our needs even further.
Pros
One of the greatest things about Looop is the campaign feature which allows for a high degree of automation, personalization and individualization. Additionally, the platform provides a great usability, a vast amount of options and integral tools for building great learning experiences.
Cons
The diversity of media that can be included could be improved by e.g. enabling i frame embedding which would allow for a broader media landscape that could be used. Additionally some usability features could be improved such as e.g. enabling drag and drop for reordering pathways.
Alternatives Considered
MasterplanReasons for Switching to Looop
Better product / pricing fit to our needs, deeper analytics and higher degree of personalizationTop Looop Alternatives
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
A fresh look at learning and resources
We are now working in a hybrid way and need to provide access to learning resources to different groups of people in different localities. Looop allows us to do this. We are also centralising our learning offering within the organisation and creating a central place to access and update resources
Pros
TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS.
Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared. Integration with our IT system was relatively easy and we had loads of support
Cons
Understanding some of the filters when sharing resources within campaigns takes a while to understand
Reasons for Switching to Looop
Their customer service is outstanding- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Always in the Looop
Looop has been great. Overall, we have more engagement with our training resources than ever before. Everyone in the company knows what Looop is and knows they can navigate they're on their computers or with the mobile phone app. Looop has also made it so easy to communicate important updates and compliance training needs.
Pros
Looop is easy to use and easy to manage. Not only is the platform easy to navigate when creating new content, it is compatible with a variety of sources (images, videos, SCORM, AIC, and more).
Cons
I can't say I have any "cons". Anything I wish it had, or want it to have, it will have. The Looop team stays in contact with their users and responds to all feedback and requests. Anything I wish it had; I know it will in new releases coming soon.

- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Looop helps us meet the needs of our modern learners with it's simple user experience design
Looop have been great to work with and are real advocates for their product – even the onboarding experience for admins,is built using Looop. The team at Looop provide great customer support whenever it's needed – they're knowledgable, straight-talking and friendly.
Pros
Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive for both the people creating the content, and the people using it in their day-to-day roles.
To add to this, having the ability to build resources within the platform means that we can respond to business needs quickly, without compromising on quality. Combine this with a powerful search function on the user side, and it's easy for people to find the information or help they need, wherever and whenever they need it.
Cons
Looop is device responsive, and so when building resources within Looop it would be useful to have the ability to preview content with varying screen sizes. This would help make sure learners have an equally high quality experience on all devices.

- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great personal experience
This has allowed us to truly shift the learning culture in our organisation to a resource first approach. The team at Looop are so supportive and work really closely with us to make sure our learning has a great impact.
Pros
Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
This platform has been fantastic for meeting our needs
Off the back of using Looop we have found a home for all of our content, which is accessible to our users and can be accessed on the go. A perfect solution for what we need, and it helps that the support team are always quick to respond and implement changes
Pros
It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us
Cons
For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

- Industry: Internet
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Amazing, its really easy to use and create our own content - the team at Looop are really...
We can distribute our own content to all colleagues really easily and then track the engagement with really great analytic tools.
Pros
I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.
Cons
The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Providing Training Resources to Employees made easy- very easy!
We can now create and distribute online learning on the fly and organize internal learning programs.
Pros
Most importantly we do not need training to use the system. It is extremely user friendly. You can create and assign trainings very quickly. Campaigns support to organize development programs (e.g. for new leaders and a mentoring program). Very most I like to see how the software constantly gets better.
Cons
There could be more reporting options. We are waiting for the implementation of some features (e.g. waiting list for events). Also, the quizzing options and reporting on quizzes are limited.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
I absolutely LOVE looop! It is by far the BEST LMS I've ever used.
Pros
Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.
Cons
Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.
Alternatives Considered
Lessonly, Juno Journey, Wisetail LMS, Skilljar Customer Education, LearnUpon and Docebo- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Employees love Looop
Looop works perfectly for our mandatory training modules that each new hire has to complete when starting. We use the Pathway functionality for this, which works really well. We also use Looop to support new hires at each stage of their onboarding journey with automated resources and surveys sent throughout. Likewise, we use Looop to support first time managers, as soon as they get promoted Looop helps them from day one, so they have the right guidance each step of the way.
Pros
I've spent years trying to get employees to engage with Learning Management Systems but Looop makes it easy. Employees want to use it and they rely on it as a tool to help them doing their jobs better and faster!
Cons
I've been so impressed with the changes Looop have made in the past few years. They really listen to customers feedback and continually innovate their platform. One area I'd like to see them improve on is the experience for Employee admin user who need to check training data of their teams/department.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
New to Looop, but impressed with it
Overall, the experience with Looop has been an extremely positive one. They have helped us to really think about learning in a different way and incorporate not only change management but communications into learning initiatives. The customer service has been exceptional in helping us really think through what we are trying to accomplish and how the system might help facilitate achieving those goals.
Pros
Looop really thinks about corporate learning in a different way, which has helped us to start thinking about employee learning in terms of who needs to know and do what. The platform also integrates with where our employees are working allowing for learning to happen in the course of daily work rather than being something the employee has to step out of their daily workflow to find.
Cons
Looop's platform is still being developed and while their developers are open to feedback and ideas from clients, there is some functionality that would be useful to have that is still being built - Zoom integrations, bidirectional messaging, etc..
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Super user friendly software that transferred how I do L&D
It helped me to make onboarding a truly blended-learning experience.
It has helped to establish and keep best practices alive.
It saves me a lot of time, so the classroom sessions become very tailored and activity-based.
Pros
Looop has absolutely transformed the way I run the L&D Department at my company. It is extremely user-friendly and quick.
There no HTML coding knowledge needed to create resources basically works like a word document. It really helped me to solve the issues with spending too much time in the classroom delivering content and for people forgetting what they have learned.
By being able to recall every resource at the point of need it is a lot easier to establish and keep alive best practices in the business. It has also saved me a lot of time, so I can spend the face-to-face sessions on actually embedding learning through activities and also on performance coaching conversations. This has made a massive difference in terms of the support I can provide for the business.
The analytics function helps me to stay focused on real issues, the search function is basically an automated and continuous learning needs analysis.
Cons
I couldn't list any dislikes. I find it that it was the perfect technological tool to solve the issues I was having with L&D.
- Used Daily for 1+ year
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Review Source
I have worked with LOOOP for the last 18 months and have had a great experience
Pros
It is easy to use, very intuitive as as an admin and as a user.
Loading content is super quick and the functionality has improved every month.
The variety of content from links, video, quizzes gives the option to create resources that are timely and useful for learners
I like the push functionality of the system which enables you to create appointments to view for learners
I like the events functionality so you can create a blended approach
Cons
The analytics need to be deeper but the team are working on this so am comfortable that is in train.
The video compresses so sometimes can be glitchy when uploading
I would like the events functionality to enable admins to download lists of attendees
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great learning partner, would certainly recommend to others
Pros
Looop have been a great partner to ASOS. They've worked with us very closely to create our learning environments and constantly ask for feedback for new features that could be included in the platform. I honestly don't know if learning would be the same at ASOS without Looop.
Cons
What's not to like? As mentioned if there are any bugs or even better ifs, Looop are always happy to add to the backlog.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Customised resources, delivered when the user needs them, to their inbox!
Pros
We're working with Looop to support transformation in our L&D offer across our office functions. As a business that grows and changes rapidly and wanted a digital learning solution that supported people with learning resources, when they need them; and to deliver key learning and messages in manageable chunks instead of 'online courses'. It's early days for us but we have immediately seen increased engagement in our induction process and we're able to get consistent, on brand messages out to everyone who joins us using the campaigns function to automate the process. The UX on the mobile and desktop sites is spot on and like nothing else I've come across in the market; and the ease of creating the resources allows the job of the L&D team to be focused on performance improvement rather than content creation.
Cons
There are minor improvements that could be made which the Looop team are receptive to hear our thoughts on and quick to fix any small issues we've had.
- Industry: Media Production
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Looop is easy to use, looks great and meets all our requirements
Looop is not just an excellent LMS but is able to offer valuable resources targeted to individuals and groups, meaning staff are far more likely to spend time on the platform.
Pros
The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.
Cons
There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Super easy to use and a friendly, helpful team to help you if you get stuck!
Communicating with more people than we would be able to get in one room for a workshop, and allowing learners to learn when they have the time, rather than choosing the time and date and forcing them to sit in a room together.
Pros
The approachability of everyone at Looop - no matter how small the query, you are guaranteed to get a fast, helpful response and are not made to feel that you are wasting their time.
Cons
Currently that we are unable to use our company font, but we have been told that this will soon be rectified!
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Looop's automation saves time
Looop can automatically follow up regarding past due items and notify other stakeholders when items are critically past due. This automation saves time in tracking and reporting.
Pros
Looop's automation, analytics, and reporting are far superior to our previous platform.
Cons
The initial design of campaigns for specific user groups was a bit time consuming, but that would be the case when converting to any new platform.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Simple, Effective, but Intuitive
Keeping our company on the innovative edge while keeping simplicity is what Looop is all about.
Pros
Looop defies the standard by making a software not only my simple and effective but still technologically intuitive.
Cons
This software keeps your company technologically advanced but still keeps simplicity. It can be difficult to take the leap on the product at first, but it is well worth it.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Looop is a refreshingly modern take on learning and development!
Pros
Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward.
Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners.
Cons
While the analytics are far above what we’ve had previously, I would love even deeper metrics and insights.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Very fresh approach to L&D
Pros
I’ve used several LMS’s in the past that simply didn’t cut the mustard, however the team at Looop have a very novel approach in the way that they design and think about learning content. It has really helped us to think much more about the user experience, and how we can actually help people to become better at their day jobs.
Cons
The team do really challenge traditional thoughts towards training and creating learning content which can be difficult to get your head around at first, but you do soon realise that they’re completely right and we can be impacting people’s working lives so much more if we do it in the right way.
- Used Weekly for 2+ years
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Review Source
an incredibly intuitive platform which a fantastic platform
Pros
How easy it is to use as admin and a user, also that everything is designed with the user in mind - it matches how we interact with tech and learning in our everyday lives
Cons
The team and the product are so great, and they continue to innovate with the changes they implement
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
LOVE Looop
Pros
Looop transformed our certified practitioner program into a beautifully curated learning experience. Loop is built on a data driven approach and the campaigns allow you to interact with your learners on an ongoing basis. The interface is very intuitive and I found it easy to design great content. Our learners were also very happy, which is what it's all about.
Cons
I really can't find any faults. It's a great product. Wish I started using it sooner. It's transformed how I approach learning and our business.