User Reviews Overview
About QuickBooks Online Advanced
QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses, projects, invoices and more. It comes with a centralized dashboard, which enables users to gain insights into...
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- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Over 10 years of complete satisfaction!
100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.
Pros
I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all.
I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!
Cons
It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine.
One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.
Response from Intuit
Hearing that you've enjoyed using QuickBooks for so many years makes our day, Bob! We're thrilled to know that you're able to confidently present accurate data with the reports you've created without breaking a sweat. You can continue rely on us to have your back for years to come. It sounds like you're a pro, but if you ever need any assistance, we recommend checking out the Community. Here, you'll find detailed articles and advice from fellow users and QuickBooks Team members: https://community.intuit.com/
Thanks for an awesome review!
Morgan, The QuickBooks Team
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
QBO is Definitely Different
Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!
Pros
What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.
Cons
There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing QuickBooks Online Advanced
We made the switch at the behest of our former accountants.Switched From
Sage 100Reasons for Switching to QuickBooks Online Advanced
Our former account didn't inform us of possibly a more suitable program. QBO Advanced was easiest for them.- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
The most guaranteed way to skyrocket your success.
This software is a perfect idea to superchange your results.It is user friendly making it versatile to everyone.It has been a lifesaver.I am a happy user.
Pros
If you are looking for a reliable and the most resourceful software for your work, You should camp here with me.QuickBooksOnline Advanced is a bizzare way to keep your financial reports.With all the billing this software embarks on very well.Its a general weapon for greater success.
Cons
I have no complaints about this software because it has sparkled my work.
Top QuickBooks Online Advanced Alternatives
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Adequate for simple product businesses
We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.
Pros
QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.
Cons
The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.
There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.
You can't not do line item discounts.
You cannot have negative product line items ( like volume discounts or returns, etc.)
There are so many basic features in QBO Desktop that are totally lacking in the online version.
- Industry: Market Research
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Less Is More
Overall, it's an amazing product however FreshBooks is another product I like as well.
Pros
It allows more users, which is amazing for me considering I am beginning to look for more help; easier for me to transfer or integrate my current data to my current subscription and it automatically handles a lot of things for me based off the last time things were updated!
Cons
Definitely leaves you without control in some ways and I have ran into a few minor issues as far as the security and software.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
The road to hell is paved with good intention
Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.
Pros
What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨
Cons
We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.
Reasons for Choosing QuickBooks Online Advanced
Because we wanted to take advantage of Quickbook Online advanced features.Switched From
Wave AccountingReasons for Switching to QuickBooks Online Advanced
Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Quickbooks Online is Sleek, Professional, Easy, but Lacks Some Custom Reporting Features
Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses. It's easy to use and fast. You can use Quickbooks Online from anywhere, any device, at any time. That's a big deal. I love having the ability to browse it on my computer and then, when I need to, bring it up on my phone when I'm at the coffee shop or with a client. Intuit hit it out of the park with this app.
Pros
The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.
Cons
QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing QuickBooks Online Advanced
We needed a program that would have 24/7 uptime and allowed for faster uploads/imports.Switched From
OdooReasons for Switching to QuickBooks Online Advanced
Wanted the web-based application for easier availability, scalability, and extensibility.- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Greatest hack to super change your work.Quickbooks Online Advanced is the best choice.
Quick Books Online is coed to perfection.i love it alot.It has the secret strategy to my greatness.
Pros
This is the most effective software for provision of quality service and satisfaction to their Users.It has really enhanced our growth and improved productivity.This software has high customized tools that has expanded our capabilities.
Cons
No errors, just pure functionalities . amazing usability due to its ease of use.i have no downsides against it.
- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The only one that I can rely on.
Overall we have tried using desktop and other platforms but this one seems to be the best fit for us as a company.
Pros
That we are able to easily integrate with all of our other software programs. Also I love the ease of reports and invoicing.
Cons
I feel like the estimate section could improve. If you could create some optional features to add to estimates it would really help me with bids for customers.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Quickbooks Advanced is the best for small business financial accounting needs!
Love it! I won’t use anything else to keep my accounts in order for my small business. I have used it for over 2 years and once I learned how it became very easy. I balance my books in about 20 min time each week. Then my CPA uses it to estimate my taxes and it makes tax time a breeze!
Pros
I like that it automatically imports ALL of my transactions. This includes all of my income and client payments as well as all my purchases like cost of goods, supplies, repairs, everything!
Cons
It was hard to learn how to use. I had to hire a bookkeeper initially to help me learn how to categorize transactions and reconcile my accounts. Their customer service is not helpful at all.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The one stop software for any Business
I am currently learning how to better integrate my time keeping services with quick books and I am overall happy with the transisiton
Pros
This Software is absolutely essential to my day to day operations.
From the ease of use in payroll services, tracking inventory, combining all purchase and financing accounts and creating invoices for all of my customers I could not be happier with Quickbooks.
What I really love is that software is always adapting and improving to help with more and more essential tasks, and if I don't know how something works there is always a Webinar/Customer service agent/video to give myself and my employees the tools they need to meet any accounting challenge.
Cons
The only two issues I have had is with compatibility with the payroll time clock services I would like to use, and this is more personal preference than anything else. I would like to see more options for bio metric time-clocking services than is currently available. the second is the saving of last used dates in the software meaning you have to be vigilant when making invoices or printing checks (I have lost a ton of checks this way)
Alternatives Considered
XeroReasons for Switching to QuickBooks Online Advanced
Quickbooks was the obvious choice for us when choosing our accounting software because it was easier to use and had a fantastic importing option for older invoicing and books.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Multi Small Company
Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.
Pros
The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.
Cons
The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.
Reasons for Switching to QuickBooks Online Advanced
We are already using Quickbooks online and further research needs to be done before a major overhaul of the system is completed.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great!
I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.
Pros
I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.
Cons
The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.
Reasons for Choosing QuickBooks Online Advanced
Needed more flexible and reliable software.Reasons for Switching to QuickBooks Online Advanced
It just has all of the features the company needs.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Efficient and Insightful
Since switching to QBO Advance our company has not only been able to work efficient and effectively but also pinpoint trouble areas both within our financials and bookkeeping. We have been able to work towards correcting and improving these areas. Overall, we are very happy with our experience thus far with QBO Advanced.
Pros
There are several features we find extremely convenient, including, the ability to directly connect our bank accounts, remote access to our software, and the at a glance profit and loss for projects. We also find the project feature to be the most useful and enjoy the hourly cost rate within projects to be extremely insightful. A final area we find extremely useful is the user permissions feature within QBO Advance; this feature has given us the ability to broaden our users and therefore increase our workflow efficiency without sharing our financial data.
Cons
We have found the payroll add-on to be difficult to work with, specifically, distributing the different pay rates because our employees get paid different wages when working on government jobs as well was when they work overtime. Overtime does not seem to accurately pull from the time cards and pay appropriately for overtime. We also wish more payroll data had transferred when switching from desktop to online.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Non-Profit QBO simplifies donor & expense allocations for auditing purposes.
I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.
Pros
Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.
Cons
I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.
Alternatives Considered
XeroReasons for Switching to QuickBooks Online Advanced
It has the best functionalities needed for auditing purposes.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Works well for small business
On a day to day bases, it is easy to use and easy to see a quick snapshot of where our company stands. Customers can view and pay their invoices online and money is deposited quickly. It has helped increase our cashflow.
Pros
The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)
Cons
The recurring transaction feature does not always work as expected.
Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.
Alternatives Considered
Sage 100Reasons for Choosing QuickBooks Online Advanced
Our Sage was very old and no longer supported. We also wanted to switch to something online so working remotely would be possible.Reasons for Switching to QuickBooks Online Advanced
Our accountant recommended it and all the accountants in the office had experience using it.- Industry: Wine & Spirits
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
QuickBook Online Advanced Review
Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different "solutions" but none of them worked. One even told me that our entire data was gone because we didn't pay the bill and we would have to start a new account. It was pretty ludicrous. It literally took about five months to get it resolved when finally, the last of about 13 reps that I talked to did what really needed to get done to fix it. Just seems like they're not on the same page as far as knowledge of this software.
Pros
For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.
Cons
There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Quickbooks Review
Experience has been great and very professional so far!
Pros
I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website
Cons
Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.
Reasons for Choosing QuickBooks Online Advanced
Better price and it fit my business more
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A powerful tool to track accounting and financial reporting
Overall my experience has been good with Quickbooks online advanced. The product has all the features needed to run a business, get the reporting and also connecting with useful apps developed by different partners. Especially during this unprecedented times when online presence is fundamental QBO Advances provides access to not the only an accounting platform but also easy integration to other partners like Third party delivery, PoS, e-commerce, ACH Payments, etc.
Pros
The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.
Cons
I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control
Alternatives Considered
QuickBooks Desktop Enterprise- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
It's All About The Extras
Pros
QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.
Cons
We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Good standard accounting solution
Overall it's a good bang for the buck by providing a rather robust accounting program for a mid-size non-profit. I wish they could do multi-company consolidations all from within QuickBooks and not having to export to Excel.
Pros
Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.
Cons
Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.
Reasons for Switching to QuickBooks Online Advanced
Price- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Affordable, realiable and easy to use
Accounting made easy even for those bookkeepers or accountants new to the software.
Pros
QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.
Cons
My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best accounting software
Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for good reason! Quickbooks makes running your business easy, which is why it's so popular amongst entrepreneurs. Using Quickbooks made my accounting so simple. I love how I could sync everything to my phone and never miss an invoice or payment.
Pros
QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!
Cons
Ability to send invoices via text messages
Response from Intuit
Hi, Ali, and thanks for writing your review!
We're so glad to hear that QuickBooks has made managing your business financials so much easier! That way you have more time to do what you love!
If you have any suggestions on features you think would make QuickBooks even better, please don't hesitate to send them over for our Developers review by using the 'Feedback?' icon in-account, as this is how we improve upon our products.
We appreciate you being part of the QuickBooks family!
-Faith, The QuickBooks Team
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Full-featured Online Accounting Platform
Help get rid of manual accounting tasks such as billing and invoicing.
Pros
QuickBooks Online Advanced has mobile, PC and tablet capabilities. It makes it rapid to carry out financial processes without involving any manual process.
Cons
It’s been a while ever since I encountered any challenge on QBOA.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Quickbooks Online Advanced Review
We are a multi-location theatre and school. Our directors and managers and board members need to have access to reports about each show and its success, our donations and fundraising efforts and our expenses in real-time in order to make decisions quickly. The ability of the QBO to allow this real-time access is something we have come to rely upon. The difficulty we have is with data input. We have had to hire a person just to input our deposits from our enrollment system and cc processor by hand, so that we can class them correctly.
Pros
That it is accessible by many people in our organization in real time and that access is customizable by user. It has many of the desktop features that we like, including the ability to use a lot of classes and accounts and customizable reporting. I love being able to have many windows of it open in order to compare between accounts or items I am working on.
Cons
I have worked with Quickbooks since the 1990s and therefore am a desktop user. I am used to the keyboard shortcuts and the ability to upload data for invoicing, deposits and journal entries. That minimal columns can be uploaded is really frustrating and it is time consuming to hand enter items, especially if our processors don't download their data to QB.
I do not like that I cannot use a desktop version to clean up items in the online version. I really liked the accountant versions in desktop.