TalentLMS Reviews

Pros

The product offers a range of features to easily commercialise your courses, create content on the platform or import Scorm or other file formats, and incredibly responsive customer support.

Cons

I have not come across any issues to date - the product was simple to set up and customise, and layout and features are intuitive.

Alternatives Considered

iSpring Market, LearningCart, Thinkific and Litmos

Switched From

iSpring Market, LearningCart, Thinkific and Litmos

Reasons for Switching to TalentLMS

Some other products lacked the flexibility in features that TalentLMS brought to the table. Because of the lack of domain experience, other limited documentation provided by some other systems was a major issue. Finally, the ability to use Scorm content was critical to our selection.

Pros

+ Customer service is timely and helpful
+ Platform is affordable
+ Easy-to-use interface for learners, instructors, and administrators
+ Mobile app included
+ Numerous customizable features
+ Separate 'branches' for training, enabling access for different groups

Cons

- Smaller details within course building are not customizable, or not easily customizable

Pros

An easy platform to set up and start using quickly. Easy to absorb existing information in PowerPoint or similar formats to get up and running quickly. We've used all types of registration for internal and external users along with Group Keys for access and all work really well.

Cons

Some aspects of integration are hit and miss - PowerPoint with sound originating on Apple products don't always load even after contacting helpdesk.

Pros

It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.

Cons

I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.

Alternatives Considered

Docebo

Reasons for Switching to TalentLMS

It was cheaper.

Pros

Easy of use, support and reasonable cost.

Cons

During the training some trainees managed to use the "Incomplete" Button and then Resume to retry the question many times until pass. It was in a way resolved by opening the course in a new window but some find it difficult to manage.

Alternatives Considered

Docebo

Reasons for Switching to TalentLMS

I liked talent LMS due to the ease of use and technical support right from the start. Not that we needed a lot of support as the software help is useful and the system is easy to understand.

Pros

The most useful feature is the Infographics along with the Timeline under the Reports section, you're able to see how your learners are doing very easily.

Cons

The tool is great, there is nothing not to love about it, makes our job much easier.

Pros

I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.

Cons

I have not yet encountered any features that have been unfavorable

Alternatives Considered

Moodle

Reasons for Switching to TalentLMS

Price. Design. Functionality. User friendly interface

Pros

Teams Integration and quiz management and the flexibility about the component you can add in the course

Cons

In the quiz it is better to add more type of question type

Pros

Extremely easy to use, very interactive and great support

Cons

I wish they have Amazon servers in India. It is not a huge deal though

Pros

Easy to implement, many features, track & trace, EXP date management

Cons

language. Dutch would be nice for users

Pros

As a teacher, I find all the services that help me in communication and distance education with my students
No malfunctions
Fast
security
Organizer
Easy

Cons

The grading system should not be limited to the percentage. Rather, the grading system should be added to it as it happens in schools
Better live broadcasting service through the site and not through a third party, such as Zoom, for example

Alternatives Considered

iSpring Suite and Docebo

Reasons for Choosing TalentLMS

Limited, slow to develop

Switched From

eLecta Live

Reasons for Switching to TalentLMS

Quality and reasonable price Supports the Arabic language well

Pros

I've been using TalentLMS since 2019.
The software is easy to use , has all necessary features and works stable and reliable.
There is an extensive product documentation available and a very fast support team is answering individual questions. There have been two webinars with helpful tips in the last 2 months.
An app is available so that user can learn offline.
Last update now enables more user-specific adjustments (Homepage).

Cons

The offline app does not show exactly what is in the online LMS.
There are few individual structuring options.

Alternatives Considered

iSpring Suite

Reasons for Choosing TalentLMS

LMS was not working properly.

Switched From

WordPress

Reasons for Switching to TalentLMS

TalentLMS has more functionality, is less expensive, very stable, easy to use, has an offline app.

Pros

If I had to select three main reasons why I recommend TalentLMS, they would be: 1) exemplary customer service, 2) intuitive and fun application to work in, which integrated seamlessly with our existing business processes 3) abundance of online resources to leverage from.

Cons

If I had to select three areas that are not my favourite, I would select 1) it would be so much more beneficial to my creative side if I learned more HTML (you don’t need it, as it has a great editor, but I like to add a little extra sometimes than the editor offers – so I dive into the source code and keep my finger’s crossed :) – but at least I can do that! 2) sometimes there seems to be a minor delay in the group enrollment processes and I cheat and click a convenient button to hurry it along if I need to 3) we have implemented single sign-on and when I want to test a learner’s view rather then my super admin view, I have to log out of all my SSO systems before I can simulate the learner to see their view, so if I could come up with an easier way to be a test user, that might be nice (maybe more experimenting with cache clearing and browser incognito mode might help).

Pros

I love how easy it is to use on a variety of levels:
1) Setup was simple for basic functionality.
2) Day to day usage is simple for administrators and trainers. I love that you go between the different views including learner so you can see what the learner sees.
3) We have a more complicated setup in we use different branches to customize our user experience, this is incredibly easy to set up.

Cons

I had to do some workarounds to make the initial end-user experience work for them. The workaround is not bad it is just a little annoying. In addition, the system notifications are limited in their configuration, this has proven frustrating at times.

The biggest frustration has been the lack of an integrated grade book along with limited testing options (that are not very customizable).

Alternatives Considered

Moodle, LatitudeLearning and Litmos

Reasons for Choosing TalentLMS

Learnpress just did not meet my needs, but the biggest was they wiped out entire class during an upgrade and could not restore it.

Reasons for Switching to TalentLMS

There are a variety of reasons I chose TalentLMS depending on which alternative I was looking at. It came down to 3 factors: 1) Cost, some of the alternatives were just out of our limited price range. 2) Setup/Functionality: Some of the alternatives were very difficult to configure and the functionality was limited. 3) I liked I had options for moving forward with TalentLMS giving me different ways of paying this allowed me to ease into the product to make sure it was what I needed and wanted. This model works well for small companies like mine.

Pros

Price is very reasonable and customer service is outstanding. Our team was able to set-up and launch the platform in just a few weeks.

Cons

It lacks some customization features, but is very easy to set-up and can do nearly everything we need it to do.

Alternatives Considered

Accord LMS

Reasons for Choosing TalentLMS

Poor customer service and too expensive for a smaller business.

Switched From

Docebo

Reasons for Switching to TalentLMS

User interface was the best and the price was very reasonable.

Pros

Ease of use.
Customer service
Price
Features
Help database

Cons

Our use case is unique and the use of branches is important at times. I do wish some of the admin functionality was available for branches like it is in the administrator side (such as mass uploads, etc).

Alternatives Considered

Litmos

Reasons for Choosing TalentLMS

Ease of use, ability to customize layout, accommodations to our use case

Switched From

Moodle

Reasons for Switching to TalentLMS

It accommodated all of our needs.

Pros

Most LMS systems are difficult to navigate and confusing to use. TalentLMS has been incredibly simple to use and we were able to get set up, content uploaded, and users assigned within one day! We're extremely happy with the service thus far.

Cons

We would like to see better control of user notifications and more fine-grained reporting.

Alternatives Considered

Skillsoft

Reasons for Choosing TalentLMS

Moodle was affordable but did not support our media upload needs and was too complicated to use.

Switched From

Moodle

Reasons for Switching to TalentLMS

Pricing and features presented on the website.

Pros

TalentLMS is easy to use for learners, instructors, and admin alike. The ability to import not only users to TalentLMS but also to import user changes and assign courses, groups, branches, etc. by import is excellent. The user-interface is top-notch as well. Navigation throughout is smooth and intuitive. Creating course certificates was clunky at first, but compared to other LMS's TalentLMS offers more flexibility. Data and summary graphics are great in TalentLMS, too. A deciding factor for us was also no minimum annual membership. I also must say customer service was great -- both when we had the basic 500-user plan and when we bumped up to the 1000-user plan. Always professional and friendly and knowledgeable.

Cons

We preferred user registration for courses external to TalentLMS and importing learners as opposed to direct registration by users to a course in TalentLMS. One reason for this was a user creating an account and filling in loads of custom fields only to be told at the end their email/userID already existed in the system. Branches were a bit confusing to learners and others. Certificates being tied to courses without the ability to tie a certificate to a learner was frustrating for us because various learners completing online learning might each have various output for their certificates. We ended up with loads of courses just for the purpose of certificate issuance. Event automation and notifications was somewhat complicated to learn and many an automatic email was sent in error.

Pros

We have a commercial curriculum product, with thousands of learners from about 100 clients housed on the TalentLMS platform. It effectively supports having each customer isolated in it's own "branch" where they have their own admin and manage their own users. The primary selling points for choosing Talent LMS were the simple UI that requires minimal customer and no learner training, and the mobile app which facilitates learners going through modules offline. The level of customer support has been even better than we anticipated - with one issue we couldn't determine if it was the LMS, Browser or authoring tool that was causing the problem. The team went above and beyond to help us test it to determine causality. Setting up new branches is quick and easy. Bulk import is easy to use. Most of our learners are teenagers who say that they don't even feel like it's "learning" when they use the app. We and our customers love it. When we add large new customers, we have to add seats to our subscription. [SENSITIVE CONTENT HIDDEN] our customer service rep has always been helpful and responsive.

Cons

It would be helpful to have more robust survey functionality - we do have to create "courses" that link to Survey Monkey for some of our learner self assessments (i.e. Questions with two answers: How would you have rated yourself before this program, how do you rate yourself now?). It would also be helpful to be able to create custom learning paths/prerequisites of the same courses by branch without having to duplicate a course. The ability for individuals to self register and purchase courses doesn't function is a way that we can use it.

Pros

The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day.
Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance.
Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training.
Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)

Cons

I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually.
Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests.
Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer.
I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.

Pros

Great design.
Powerful LMS administration tools...easily accessible.
Intuitive for the learner, instructor and administrator.
Highly customizable, with branches that can be branded for teams, departments or even different products. Easy to replicate learning objects for different users.
Personalization for system and course communication.
Responsive support.
Great culture.

Cons

One of their strengths is a weakness. The platform is cloud-based so updates are easy and keep the platform working effectively with little or no administrative intervention. But some of the updates can affect third party integrations. When updates come through, administrators should be informed of potential incompatibilities and plan for the update. I am confident that updates will be done with advanced notice in the future. They are responsive to feedback too!
One more thing, I wish it could read my mind.

Pros

We recently implemented TalentLMS and launched with support for our sales staff. It was extremely easy to get going and do small tests with. Because of the pricing structure, it's very easy and affordable to scale. The platform is user friendly for our staff, and because of the many import options, it's easy to get large amounts of existing training material imported very quickly. Course progress can be tracked along with user activity and lots of other items that can be reported on. Although we don't sell any courses, it does have ecommerce options. There are also options for portal security if you want to make it an internal-only platform. Because the course making and importing functionality is so simple, it is easy to give access to "instructors" even if they are not familiar with LMS software and enable them to create courses and tests. The portal can be customized to fit with your company branding as well. Other features are messaging, discussion boards, event calendars, conferences, and portal announcements. In summary, TalentLMS's pricing model makes it easy and affordable to bring your entire staff onto the platform, whether you have 50 employees or 5000, and its ease of use and importing options make getting your course catalog and user base online fast.

Cons

I suppose it would be nice to have more test options than multiple choice, matching, ordering, and free text, as well as more extensive UI customization, but what is there gets the job done.

Pros

Automation! We moved from a system that required a lot of tedious steps. Once we switched to TalentLMS, we were able to automate almost every single step. It has saved us so much time and energy, and our participants greatly appreciate how quickly and smoothly the process runs now. Thank you for making my job that much easier, TalentLMS!

Cons

The biggest drawback has been the inability to have changing certification values. For instance, our program offers CEUs for teachers - they can earn CEUs through their school district's programming, then get their certificate through us with TalentLMS. However, each teacher may earn a different amount of CEUs throughout the year. As far as I know, there is a not a way to change the value on the certificate based on the credit earned (besides creating dozens of individual certificates for them to choose from). I wish there was a feature that allowed participants to enter the amount of credit earned and allow that value to be added to the certificate automatically.

Pros

This is a great and easy to use LMS. You get a pretty big bang for you money. As an administrator, it gives me enough tools to provide what my clients need. The ability to customize branches is a helpful option.

My clients like the dashboard and the reporting features. They tell me the system is simple and easy to understand. They like the formatting and structure.

I needed some tech support to figure out how to do a few things. The support was prompt and very helpful. They did follow-up to make sure I solved the problem. The video tutorials are an excellent way to problem solve for yourself.

The pricing is excellent for the number of features and the ability to customize.

Cons

Any problems I encountered were the result of my own mistakes.

Pros

TalentLMS offers powerful possibilities that meets pretty much all of our training needs. A few years ago, we selected TalentLMS for its ease of use, not fully aware that our growth would bring additional challenges and requirements from a training and tracking perspective.

Thanks to the AMAZING team at Epignosis and their immediate, efficient and always useful support, our training departement keeps its position ahead of the curve, making it possible to add value to the rest of the organization in terms of employee development.

Cons

The built-in tests options are limited in diversity. As a result, we find it more convenient to integrate the tests directly in our SCORM units. The drawback is that tracking the results in exported course reports is a little less obvious.