User Reviews Overview

About Trakstar Learn

Skip the classroom, train anywhere. Trakstar Learn's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to...

Learn more

Feature ratings

Value for Money
4.1
Features
3.8
Ease of Use
4.3
Customer Support
4.5

Browse Trakstar Learn Reviews

103 of 103 reviews
Sort by:
Verified Reviewer
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2017

Easy to use LMS

Pros

This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

Cons

It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

Tonya
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/07/2019

Easy - Create Powerpoint, Upload it, Create Quiz, Send it out

The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.

Pros

Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

Cons

Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers.
Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Erica
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
1
Customer Support
1

3
Reviewed on 11/06/2014

Mindflash Confusion

there are a lot of great functions, but it's a basic website, there are areas that could be tweaked, sometimes its confusing coming in as a newbie, but once you get the hang of it, the website admins think it's cute to move things around on you and change things. i get that you want to update your site, but give us a heads up, send out an email. sometimes adding/dropping people can be a hassle, why can't i archive people from the main trainee page?? when i am trying to add a new candidate, and it alerts me that there is a duplicate email, why can't i clear the cells, if i add them to a group, there is a clear all function, but that doesn't work for the first, last and email options, why have a Clear all Button if it doesn't work?? why is there a manage users page and a trainees page?? that is so confusing and redundant. if i'm trying to archive someone i can't see when the modules were sent and i have to toggle back and forth to clear up the list when if they were all on one page, i could just do everything from one darn page!

the site does what we need for a basic training module, but overall, there are some big problems.

Response from Trakstar

Erica, thanks for taking the time to write a review.

Mindflash constantly responds to customer feedback and yes we do make changes to the product. To minimize the disruption it may cause, we send email and in-product notifications about webinars and demos before any major changes.

It looks like we aren't meeting your workflow needs. We will follow up to learn more and see how we can improve the flow for you so that we can make your life easier.

The Mindflash team

Replied 11/06/2014

Top Trakstar Learn Alternatives

Ron
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 17/02/2018

Mindflash is a Solid but Basic LMS Performer

Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.

Pros

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters.
Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

Cons

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

Julie
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/06/2020

Overall happy

Pros

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Cons

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Zarella
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 26/02/2020

Great to get you started.

We use to have Safety training DVDs floating around our multiple warehouses increasing the likelihood that they will get lost or broken, but MindFlash help us solve that issue with this web-based training platform. No need for outdated DVDs floating around anymore!

Pros

If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.

Cons

Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.

Derek
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/07/2019

Extremely Helpful

Pros

I love that the software can house tons of records for my company to login and use for quality compliance.

Cons

Not many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.

Karen
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 24/01/2017

Mindflash Feedback 2017

I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..

Pros

Competency questions and the answer review.
Trainees can view the correct answers.
The use of different applications such as PP, Excel, Word, video

Cons

I would like archived scoring to show if trainees improved.
Add quizzes for live training and a complete functions.

Stephanie
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 19/01/2017

Easy to use training platform

We've had much success with enrolling and tracking our trainees that span multiple states and training needs.

Pros

Ease in creating courses and tracking trainee progress

Cons

Would like some additional features like reminders, easier options to upload handouts into courses and some others.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Review Source
Value for Money
4
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2016

Mindflash Review

We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.

Pros

Love the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.

Cons

Look forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,

Nathan
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 16/12/2016

A Good Training Platform

It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.

Pros

The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.

Cons

You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.

Greg
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/07/2019

Review of Mindflash

Training can be conducted at any time that suits, in addition it is possible to quickly upload a training course as it is required by customers.

Pros

Mindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.

Cons

Nothing really, it works well and good value for money.

David
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 01/07/2015

Excellent to work with - easy , flexible and acheiving professional learning outcomes

Many choices to achieve learning outcomes from people with various learning and computer skills.
Easy to set out a course that meets the learning outcomes.
Easy to make changes - view etc. before activating course - also making changes after the course has been activated.
A variety of media to choose from - Audio, You tube, still photos and video (can be taken from camera, tablet or phone)
A course can be developed off-line before uploading into an online course.
Excellent reporting options - either course or trainee
Tracking trainee participation is easy and time efficient.
Distributing the selected course is quick and easy.
The overall management of each course is easy
The communication between trainer and trainee is quick and effective.
Customising each course is quick and easy - easy to follow videos to assist the trainer when starting up
Genuine support from the staff at Mindflash. Response time is very good (depending on time difference from where the trainer is located)

I rate this on-line training as excellent - our staff are also very confident using it.

I have used others and Mindflash is a long way out in front.

David
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
4
Customer Support
5

4
Reviewed on 07/07/2011

Almost There..

- Some of my update requests are ignored if other users do not share my same idea/opinion.
- Quizzing functions need an overhaul, still seems very basic and limited, AND I am not sure if I am using it correctly / efficiently.
Some areas of MF have been extremely well explained, while other areas remain as self-taught disciplines, which I think limits users and limits the effectiveness of the final, end-user product.

Pros

Can do just about anything we need when it comes to training.
Platform will accommodate both animation & narration, as well as video from multiple sources. Extremely useful.

Cons

-Color palette - no reason for the color palette to remain limited to (3) very simple schemes.
-Quizzing formats still need a lot of help:
--Incorrect answers need pop-ups w/ correct/ed info.
--Nd to be able to document time spent in a course by trainees.
--Quiz labels DO NOT hold enough characters.
--Picture upload is limited in size and space, limiting the versatility of this option.

Tyler
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2016

Excellent Tool!

Mindflash is incredible. Honestly, we've used other platforms in the past that were good. But, Mindflash takes the cake. Everything from the simplistic user interface, the real time reporting capabilities, the ability to customize and automate certificates for users (saves a ton of manual labor), and the training tool / arranger / compiler...whatever you want to call it - it's incredible. This is an all in one training system that certainly meets our needs and I am confident it will meet yours. Test it using the free trial period - it will put a smile on your face!

Pros

Simple, great options, great reporting.

Cons

Been using for 3 months and just keeps getting better as I learn more.

Peter
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2014

From Paper to E-Learning with Mindflash

Mindflash has revolutionised the way we deliver theory training within our company. We have made a seamless transition from paper based documents to 100% on-line E-Learning modules.

Mindflash is one of the easiest systems to use to arrange short courses, build a series towards a certificate of competency, or just to ensure all staff are aware of changes within our business or a client's business.

The quiz feature allows imaginative ways to assess staff and reinforce learning objectives. The tracking feature and advanced reports are a key to our operations, they have alleviated the need for copious spreadsheets and administration intervention.

We have ten administrators who are actively using the product across Australia and New Zealand. The ease of use meant we didn't have to spend more than one hour in explaining its functions.

Over the year (our first year) we have had staff complete 2,500 courses and the system is a great success.

Jennifer
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 12/04/2017

Great LMS System

Pros

Awesome features, progress charts, voice-over options, dynamic quiz options, variety of formatting options for different training styles and modules.

Cons

This system doesn't currently sync with our HRIS system (Paylocity) but the features are worth it for the ease of use and customization.

Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 501–1,000 Employees
  • Review Source
Value for Money
4
Features
N/A
Ease of Use
5
Customer Support
4

4
Reviewed on 31/03/2016

ease of use

This is a great tool for getting training out to employees that are in different parts of the US. My company uses it a lot for power points and quizzes

Pros

creating a new profile is very easy to do.

Cons

Only Con I have is that I am not able to deleted someone totally out of the program. I have to repurpose the profile.

Janis
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
4
Customer Support
4

4
Reviewed on 15/06/2015

Fairly simple and intuitive

I appreciate the simplicity of MindFlash, though the set up was an incredibly manual process. Here are the pros and cons as I experience the product.

Pros:
- simple & intuitive
- solid infrastructure that's bug-free
- adding new users & running reports is quick & painless
- very easy to create courses

Cons:
- limited question styles for quizzes (and character/size limits within the existing quizzes)
- difficulty finding certain reports
- no per-question reports
- can't duplicate questions from course to course (as in creating a final from often missed questions)

All in all, this is the best LMS I have personally used. And despite the limitations, I'm confident many improvements on my list will be made in the coming year.

Mark
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
4
Customer Support
4

4
Reviewed on 29/05/2015

Disciplinary Training

We use the sight to reach out to over 500 people to be trained in the Management of Disciplinary hearings at local football level.

Mindflash has been a fantastic asset in assisting The FA in the development of skill sets of our volunteer workforce.

Its ease of use is key and friendly UI is particularly important where some users are not familiar with the use of technology and training platforms.

Simply assessments have been developed to confirm the users understanding of the training and ensures the business provides a service that is fit for purpose.

Simple, effective and easy to use and I would recommend anyone considering looking at a training platform to have a look at Mindflash as a possible solution.

Lisa
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 29/07/2014

Testimonial

My company has been a customer of Mindflash for a year and I've been a "super user" of the Mindflash training modules for about 3 months now. I continue to be thoroughly impressed with its overall UI/UX. We rely on the platform to deliver comprehensive, on-demand training of our products to a wide partner audience. We're able to build our training decks in minimal time, and take advantage of the value-add features like quizzes and supporting audio + video in order for our trainees to have a rich, effective experience.
While having the Mindflash modules available to our partners gives us a competitive advantage, we're able to support our partners with easy-to-use, on-demand training which is the most important element of all.

Jesse
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 10/11/2014

Mindflash is a must have for any training department

When Dyson decided that it was time to have a Learning Management System I quickly realized that the easiest, quickest, and most convenient way to get started deploying consistent training to our team was and still is Mindflash. Within 15 minutes of my free trial I had a beautiful training module complete with videos, voice over, and a ten question quiz. There have been times when Mindflash didn't meet my needs; but after a short discussion with their engineers they were able to meet the exact need that I requested. I highly recommend Mindflash to anybody I talk to about training and Learning Management Systems.

Hesh
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2015

Hesh Shorey's review

I find very few if any cons to using Mindflash, but I do find a lot of pros. Number one is ease of use. I use another LMS systems as well and it has a very convoluted setup and training assignment process. MF is very easy to setup and use , it is also very flexible with what content can be added. We use it for both new hire and client training. The best thing for me in regard to those is that I know if the trainee has started, taken and completed the training along with how they did on the quiz. I would recommend Mindflash to anyone considering using a LMS.

Robert I.
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

4
Reviewed on 17/11/2011

Build your online courses fast and easy

I use Mindflash to put together online courses for my classes because it really simplifies the process of building the course. It makes it much easier to communicate with my students and to track their results. The application is web-based and extremely easy to use.
I very much like that you can take contents (doesn´t matter if it is Word, PowerPoint, Flash, HTML, PDF,...) to create online courses and add quizzes.

Pros

Easy to use, email template option

Cons

It doesn´t give you the possibility to see a linear process of each course

Kevin
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
5
Customer Support
4

4
Reviewed on 06/07/2011

Simple

Prior to finding Mindflash, Spam Soap didn t have a good way to track and test would-be trainees; all we had were YouTube videos embedded on our website. Mindflash has transformed our simple video library into a professional training curriculum, all while keeping our simple, clean, and easy ethos. It has become part of our standard on-boarding process for all new customers and the first post-sales encounter of the Spam Soap brand.

Pros

ease of use
simple, clean design

Cons

wish there were more granular billing tiers

103 reviews