User Reviews Overview
About Cerner Ambulatory
Cerner's PowerChart Ambulatory EHR is a hybrid EHR solution that caters to clinicians in hospitals and ambulatory facilities. PowerChart is designed to help with multi-entity electronic medical record creation. This solution can...
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Powerchart review
Once you learn Cerner Powerchart, it is a great software, very user friendly, organized, easy to navigate.
Pros
I use this software at work to access patients charts, send messages to other healthcare team members, and to document. Charting is very easy, software flows well. There are lots of shortcuts that make work faster. Pages can be customized to make everyone’s work more efficient and personalized. Search buttons within patients charts are also very useful when learning more about their medical and medication history. This software makes patients’ chart very well organized, easy to find all the necessary information, easy to look up and updated patients’ information such as pharmacy, medications, allergies.
Cons
Frequent software updates are often times less useful and more confusing than previous version, takes some time to learn and get used to it. In some cases support team needs to be contacted to reverse or modify new updates for software to be more user friendly. Occasionally there are problems with the serve, errors when logging in, which are addressed by support team in a timely matter.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Cerner PowerChart Review
Overal Cerner PowerChart satisfies electronic medical record needs well with a few areas of improvement. I am not involved with EMR purchasing decisions but from what I understand, Cerner PowerChart is a good product for the money.
Pros
Cerner PowerChart provides a comprehensive location for all medical information. Information display can be customized to fit user needs and provides quick access to pertinent info with continued use. Home screens are customized for each particular practitioners credentials and needs making many commonly used tasks always right at hand. Accessing information from other visits is also easily performed regardless of which encounter the patient was initially pulled up. One of my favorites is the results callback functionality that allows easy review of discharged patients culture results.
Cons
While Cerner is not difficulty to use, not all features are entirely intuitive. Many functions require repeated use and lots of clicking to access and perform relatively simple tasks. While there is a quick link for Meds Manager access for pharmacists, the link does not pull up the current patient profile opened, necessitating re-entering of the patient encounter number which is a bit tedious. Additionally, the disjunction between FirstNet and PowerChart is inconvenient and would be nice if charts opened through FirstNet opened PowerChart rather than a separate entity of FirstNet given the difference in functionality between the two programs.
- Industry: Mental Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Extremely poor value for the money
The user experience is completely not user-friendly, often needing ongoing clarification for what are basic searching or to complete basic routine activities. Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare. For more than two months initially in March 2016 when we wanted to start this system we were forced to keep calling in prescriptions to pharmacies & writing controlled medicines for 5 days because the system wasn't working -and Cerner telling us they didn't know what was the problem. Later on when we were eventually able to e-prescribe non-controlled substances still we were forced to get a NY State waiver for controlled substances because the company couldn't get it resolved in more than a month longer. Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients. Support was spotty at best, often the IT people been forced to resolve the problems themselves, or improvise, while the agency I'm working was paying Cerner money. Even now (10/18/2016), the e-prescribe system, that claims it has a renewal option for old medications, it doesn't work for controlled substances (some do, some don't) , so many of us have always to re-write as a new prescription all controlled medicines. I'm a psychiatrist but I've also some formal training in UX/UI design, and to write code, so I'm probably better understanding computers than the usual MD, and even for me the system was an impossible crazy task. I also work with other e-prescribe systems in other agencies, and comparing apples to apples, the other systems are much cheaper and much, much better, and very much easier to use. It's amazing how poor service you can get paying big bucks! And here, this is one glaring example. Buyer beware!
Pros
Easier to write progress notes.
Cons
What I wrote about e-prescribe.
Top Cerner Ambulatory Alternatives
ZEBOC
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
harder to get used to after using EPIC for EHRs
I learned to use it and I think with more time I will get better as always, but the learning curve was a bit different from EPIC charting which seemed to be more color coded, and easier to navigate, but also full of facility wide things that had to be filled out but didn't apply to the patient, so that was cumbersome.
Pros
It is easy to use once you get to know where things are located, but it has more of a windows software feel than a mac software. It is more utilitarian in that it is not colored and the font is small, which is good for efficiency in documenting once you know where things go and are located. Does not have hangups that EPIC has when company wide documenting is required for certain areas that sometimes do not apply to particular patient such as was the case on a pediatric floor where I was using this system and I appreciated not having EPIC.
Cons
Hard to get used to. I was coming from using EPIC mostly, which seems easier and more intuitive to learn. I found the smaller black boxes and hidden tabs harder to get used to when trying to document daily things. As a nurse the med administration tab wasn't as easy to use as it is in EPIC and wasn't as intuitive and I sometimes messed up at first in documenting med administration especially when trying to add something that wasn't scanning from the pharmacy and I had to do an override.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Cross functional amazing
Pros
Everyone could use it to serve the patient the best, from in house staff registering and obtain images of id's or insurance information, to providers to document patient's care and keep reports, to billing departments for insurance verification or printing medical reports. It was a 1 stop shop for medical purposes.
Cons
Training was non me, i learned everything on my own. But that could of been a company decision and not a software issue.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Gets the job done!
All in all it's a good product and I am able to get my work done.
Pros
This program, for the most part is easy to navigate. The layout is fairly simple to follow. I am usually able to accomplish what I need in a days work without worrying about the system booting me out or freezing up.
Cons
I don't like that there are several different ways to do one task. This can make training new hires very difficult and easily confused.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Ok EMR
Cerner allows my organization to chart for patients securely.
Pros
Cerner has uses for every teams dicipline and it certainly does it's job for patients electronic medical chart.
Cons
Cerner's interface is clunky and things seem to be scattered about everywhere. Getting use to utilizing Cerner takes a while, and finding where information is put can take some time.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
I would always prefer epic
Pros
Legacy tool. Useful in small practices.
Cons
Compatibility with 3rd party tool. All round utilization for every clinical functionality
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Cerner powerchart review
Pros
Cerner powerchart is an easy to use system. It is very easy to use and has multiple ways to chart on the same topic- making it very user friendly
Cons
There are many areas of powerchart that are very repetitive and make you chart the same thing multiple times. Med Recs can also be confusing for beginners using this system.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
overall of power chart
Pros
works well at times and provide the information that it's needed for patient info.
Cons
power chart could improve more with a newer software with my shortcut and easier finding.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Efficient EMR program; User friendly!
My specific department is a centralized scheduling group that oversees all surgery scheduling for the organization. In one day we typically talk with/schedule over 300 patients. This means that we have to be able to quickly access and review a patients chart prior to scheduling their procedure. This used to include many clicks and time - We are now able to do this very quickly and efficiently. (Hence why our group is able to handle all surgery scheduling for the organization)
Pros
Implementing Cerner has been nothing but a positive experience and we have continued to find ways to improve our program to benefit each department within our clinic. Patients have also experienced the increased efficiency since implementing Cerner - This has been our biggest win!
Cons
Currently our program does not interface with all pharmacy scripting programs and Dragon dictation software that many providers like to utilize. We are working with other programs & have workaround workflows in place to address this but will be working more closely with representatives from Cerner to ensure this is not an issue with necessary interfaces going forward.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overpriced but necessary
Pros
I’m a believer of you get what you pay for. However in a world of limited options this could be better for the cost
Cons
Very clunky and hard to use. Not many other options for EMR vendors. We are moving to Meditech next year
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting
I have had a very positive experience with Cerner PowerChart. It was the first EHR system I used when our hospital system transitioned from paper to electronical medical records. It was easy to learn and easy to navigate, making daily charting a breeze.
Pros
I like Cerner PowerChart because it has features that allow me to compete my patient orders, including e-prescribing, note writing, lab reviewing, patient search, all in my fingertips
Cons
Some versions of Cerner PowerChart don't have all features and capabilities activated, so different hospitals' versions have limitations, for example in searching for medications in an concise and efficient manner
- Industry: Medical Practice
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Easiest way to find patient information and keep it organized
As someone who speaks with patients on the phone constantly, I find it useful to be able to open multiple Powerchart files at once. This keeps me focused on the task at hand and after a phone call I can return to the previous patient I was working on. All in all this program has been a life saver.
Pros
The amount of information that is able to be found on this software and organized is truly amazing. This program makes it simple to find patient information in seconds and utilizes the ability to open multiple patients at the same time when things get frantic. I really enjoy the layout of the tabs and subsections within them, as they make it easy to find certain aspects of a patients file without digging through everything and wasting time. As long as staff members upload the information and keep it current there are no problems keeping track of a patients medical record and information.
Cons
I dislike that the software is not always intuitive. Some times there is information that I would like to find, but until I am trained on where to find the information in Powerchart I cannot locate it quickly. With that said, I believe there is simply a large learning curve for so much information and it will just take time - not really a fault in the service itself.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent for patient tracking!
Pros
The best software I've used for tracking patient's history and orders. It helps me accurately organize and make sure all radiology orders performed for selected patients are attached to their specific radiologist reading tests.
Cons
The only difficulty that I came across with at the beginning was finding reports and documents for patients when they were requested. With some training this task becomes pretty easy making this software absolutely useful!
- Industry: Medical Practice
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Cerner as EMR
Overall, it is a pretty intuitive EMR. It was easy to adapt to. It covers all the important aspects an EMR should have.
Pros
I like the note templates it provides, and that it allows you to create your own personal templates and smart phrases. The medication reconciliation feature is also helpful especially for admissions.
Cons
I wish some features were easier to use including patient assessments and I's and O's.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
There's a learning curve
I used this charting system for over a year in the hospital setting. I grew used to it's features, but never got over how long it took to chart.
Pros
I appreciate the hearts helping guide me to chart certain tasks at a designated frequency. I can read my orders and labs easily, which is very important!
Cons
It takes longer than it feasibly should to chart my assessments. Time is of the utmost importance in the world of nursing, and the time I spend charting is time I can't do other important patient care tasks.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Easy to Navigate for Inpatients
After just a handful of uses, I felt comfortable with Cerner
Pros
My group switched to Cerner and I find it much easier to navigate than my old system. I find this comparable to EPIC in terms of easy to use and reliability. Everything is nicely organized and very well put together.
Cons
I have nothing negative to say about this other than the cost of the product is not the cheapest
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
User friendly
This is a great EMR. I could view multiple encounters, have multiple patients open at once, and print out reader friendly versions of charts.
Pros
I liked that it was user friendly and intuitive. I had a basic training and was able to figure most of it out by myself.
Cons
The customer service was lacking. There was little available online in terms of support and i couldn’t find a phone number to call. This was especially frustrating as I worked overnights.
- Used Daily for 2+ years
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Review Source
Powerchart is valuable to have because many different healthcare entities use this software.
Pros
It is easy to access and locate lab results. I like that you can see the results of certain diagnostic tests, as well as other tests even if they were not ordered by your physician.
Cons
It is easy to choose the incorrect encounter for a patient to make it hard to locate results. The software is not self-explanatory.
- Used Daily for 2+ years
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Review Source
Very reliable covering all of the aspects of EMR
Pros
Easy customization and integration with third party tools, amazing customer support. customize macros and auto text feature available in Powerchart
Cons
Enhancements are sometimes time taking and is also very expensive. Since it is very thorough solution, so geting complete knowledge sometimes takes too much time
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Functional
Pros
I was happy with the training we received as users. The Cerner educators were very friendly and knowledgeable about the products.
Cons
The thing I most disliked was the seemingly ever updating changes that we endured. It seemed as if the program was always being updated, requiring more training.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
PowerChart
Manageable
Pros
Very complex but can be helpful if you have right note template. Can be difficult due to all of the functionality. Hard to be super user unless your are a hospitalist
Cons
Complexity and difficulty getting support on the spot
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Organized
Overall I think that it is a very in depth charting system with good organization. Some of the links are not as clear as they could be.
Pros
This software is organized and has many options within the system. I think the layout is user friendly but could be tidied up a little bit. There are plenty of options for medical use within the system and I appreciate its cohesive platform across different areas of the hospital.
Cons
I wish that the system had an option for messaging and chatting with other healthcare professionals.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Cerner an ok but antiquated product
I used this product for several years at a previous job. I did not like it that much. I thought it was antiquated and difficult to use.
Pros
They did pioneer some of the first things in EMARs
Cons
Not well organized, user friendly, or fast. I found it to be very difficult to use.
