User Reviews Overview
About Brightpearl
Brightpearl is a complete Retail Operating System for brands, retailers and wholesalers, that’s designed to scale with fast-growing e-commerce brands. Our platform offers flexibility to respond to rapid changes in demand with...
Learn moreAll Brightpearl Reviews Apply filters
Browse Brightpearl Reviews
All Brightpearl Reviews Apply filters
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
I cannot recommend Brightpearl enough!
Pros
I cannot recommend Brightpearl enough! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.
We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed.
Brightpearl support is also excellent with most cases being resolved in less than 4 hours.
Cons
I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future.
Reasons for Choosing Brightpearl
The integration between sales channels such as Amazon and external websites was poor with Netsuite at the time. It was also very expensive.Switched From
NetSuiteReasons for Switching to Brightpearl
Better integration with our workflow newly developed website, all at a reasonable price. Very logical in its implementation and use.Response from Sage
Hi James,
Thank you for you wonderful feedback. It's great to see the huge impact that we've had on your business over the last eight years. Thank you too for your big praise of our Support team, your experience of them is very much in line with their mantra so I'll certainly be sharing your feedback with them as I know they'll appreciate it hugely!
Thank you again,
Tom (Brightpearl)
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Highly Recommended
We have been using Brightpearl for about 5 years now.Initial set up was a doddle as we had lots of help with this from the support team.Staff training was thorough and in no way rushed. They made sure we were confident and knew our way around the system before we went live.The support team are very knowledgeable and also very friendly. That's a rare thing these days!The system is slick and very easy to use. Any problems are rare but dealt with quickly.I would recommend Brightpearl to everyone.
Pros
Pretty slick and easy to use. The support team are amazing!
Cons
No real complaints here. My team are happy with Brightpearl and have yet to raise any issues.
Alternatives Considered
Khaos Control CloudReasons for Choosing Brightpearl
Exact and Bizbloqs made our lives a living hell.Reasons for Switching to Brightpearl
Brightpearl offered better functionality over Khaos.Response from Sage
Hi there Tom,
Thank you so much for your review, we really appreciate it!
It's great to hear that your experience has been so positive over the last five years, from how you were able to hit the ground running to the support you've had from our team.
Thank you again - here's to another 5 years!
Tom (Brightpearl by Sage)
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Frustrated
Do not jump from QuickBooks to this until you have truly run a lot of tests.
Pros
I love how this system allows me to have access anywhere and allows many reps to access the accounts.
Cons
I am beyond frustrated with the lack of support and weak reporting from this system. It often has slow days as well.
Response from Sage
Hi Frankie,
Thank you for taking the time to review us.
I'm glad to see that you're enjoying Brightpearl's cloud-based benefits. A lot of our customers love the integrated 'all under one roof' aspect of our software and I'm glad this is echoed with you. I'd like to respond to a couple of the other points you raised too:
Quickbooks. We have a number of customers who have moved away from Quickbooks to Brightpearl and have found it a great fit so I was surprised to read your comment. Customers like Growers House (https://www.brightpearl.com/expertise/customer-stories/growers-house) and The New Clothesline Company (https://www.brightpearl.com/expertise/customer-stories/new-clothesline-company). I hope the issues you had experienced are now behind you.
Support. We acknowledged that we needed to improve our Support response times, so we've grown our global Support team headcount by 40%. This has resulted in increasing the number of tickets with defects being solved by 62%. I hope you're seeing the impact of these changes directly yourself.
Reporting. We're continually improving our reporting as we know how much our customers use and rely on it. Over the last couple of months, we've made significant reporting improvements which you can read about in our feature notes (https://help.brightpearl.com/hc/en-us/sections/115000342626-Feature-launches). In a nutshell, many of the reports now download in the background so don't need to waste any time waiting for them. Again, I hope you're finding them useful.
Speed. I'm sorry to hear that you've experienced slowness whilst using Brightpearl. The improvements mentioned earlier will help, but generally speaking there are a number of factors that could account for speed issues. I've had a word with our Support team who have advised that you've not raised any speed issues with them to date. Speaking to them would be a great first step. When you do, it would really help them if you could indicate instances where speed was reduced and what you were doing at that time. You can contact them here: https://www.brightpearl.com/contact-support.
Thank you again, your feedback is important to us.
Best wishes,
Tom
Brightpearl
Top Brightpearl Alternatives
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Great System for selling on multiple Channels
good service and great support from the team for our client, I would reccomend
Pros
Easy to setup the data and link to the various selling channels, also the reports were very clear
Cons
Costs are pretty high and when taking over 99 orders a day and trying to process them this could be smoother
Alternatives Considered
Epos NowReasons for Choosing Brightpearl
lack of functions on previous system, so we movedReasons for Switching to Brightpearl
support reviews were alot better for brightpearlResponse from Sage
Hi Simon, thank you for providing our team with this feedback! We would love to help you smooth out the process, can you submit a support case so we can assist you further?
-Brightpearl Support-
Jesse
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
A work in progress
Finally, we have been assigned our TAM, [SENSITIVE CONTENT HIDDEN]. We had a 30-minute phone call scheduled to go through some issues that end up lasting almost 2 hours. During that call, he brought in other resources to help us understand where our issues are and areas of the software we need to keep an eye on. We have a lot of work ahead of us to get our account back on track, but we finally have someone to guide us on how to fix and prevent the issues.
Pros
Brightpearl is the only software on the market that has truly combined all technology necessities of e-commerce into 1 platform. That includes ERP, CRM, automation, connectors for platforms and other like Shipstation, inventory management like Demand Planner
Cons
The drawback for us and our situation is that when you combine all of the systems into 1 it can be pretty complicated. The reason this is a con is that Brightpearl doesn't have partnerships with 3rd parties that make a living off of implementation and customer success. Instead, Brightpearl manages 100% of the process. Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing. Instead, we just learn to live with the issue because we have nowhere else to go for help since no partners exist. We are supposed to have a TAM, technical account manager, for the first year, but we only had one for the first 3 weeks.
Alternatives Considered
NetSuiteReasons for Choosing Brightpearl
To automate order entry and inventory management across Shopify, eBay, Walmart and Amazon.Reasons for Switching to Brightpearl
NetSuite does not have the ability to connect to the different platforms without an expensive 3rd party app.Response from Sage
Hi Nick,
Thank you for your review. We always appreciate feedback from our customers.
We acknowledge that keeping our success, support, and implementation teams in house isn't something that is commonplace in the market, but control over the quality of our support services and is very important to us hence we don't out-source them. Similarly the value for money that our customers receive from our fixed-price implementation, and all inclusive online training and support services isn't something that we would wish to limit.
I'm sorry that you don't feel we've supported you sufficiently until recently though. We will look into this internally and see what happened. However in the meantime it's great that you've touched base with your Technical Account Manager. I have no doubt that with him in your corner, your issues will be swiftly behind you.
Tom (Brightpearl)
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Great tool for a small-mid sized fast growing omni-channel consumer goods business.
We really enjoyed working with everyone involved in the project of setting up Tekla at Brightpearl. All the way from the sales to the final handover - and now ongoing customer success.
The team at BP immediately captured the essence of the challenge we presented to them with our previous ERP-stack, and they managed to set up all the right questions needed to be tackled.
Besides the on-point grasping of the challenges to be solved, we felt that the process throughout the implementation was smooth, and with constant dialogue with Anthony, our point of contact, we were in good hands.
The main issues we faced with our old stack was weak inventory, order and supply chain management. All of that are now elevated to a whole new level, and we feel that we have a robust ERP engine that we can grow with for many years to come.
Overall, we are super happy to have implemented Brightpearl, and can only recommend others to do the same.
Pros
We now have a product that solves our needs.
It is simple to use, yet complex, so that we can grow a lot within it.
It was quick to implement, allowing us to benefit from the elevated toolbox immediately.
Cons
Some elements of the UX/UI and functionality are clearly outdated and needs a revision. Also, it feels that they are stuck within old workflows that should be optimised.
I think this is a common issue in enterprise ERP and something that will improve over time.
Reasons for Choosing Brightpearl
The main issues we faced with our old stack was weak inventory, order and supply chain management.Reasons for Switching to Brightpearl
It felt more robust and scalable. Furthermore, it was fairly easy to implement and at a reasonable pricing compared to other products with the same toolbox complexity.Response from Sage
Hi Kristoffer,
Thank you for sparing the time to review us - we really appreciate it.
We're really pleased that we meet your needs so square-on and that you've had such a great experience at all the stages along your journey so far.
We're super-happy that you're a customer too and we really appreciate your recommendation.
Tom (Brightpearl)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Good Product would recommend
Good
Pros
Automation, Accuracy & Speed. The cloud based solution gave the business felxibility during the pandemic
Cons
Limitations to managing back orders during pandemic
Reasons for Choosing Brightpearl
Intelligent retail was not fit for purpose and very unreliable. Weekly support calls were the normReasons for Switching to Brightpearl
Best product demo. All scenarios confidently answered and backed up with demosResponse from Sage
Hi Robert,
Thank you so much for taking the time out to recommend us!
It's fantastic to hear that Brightpearl is benefiting your business in so many ways, especially during the pandemic!
It's also great to hear that you had such a great experience with our Sales team, I know they go all out to ensure that businesses are going to get what they need from us before they sign with us - it's our transparent approach and I'm pleased you rate it so highly!
Thank you again,
Tom (Brightpearl)
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Brightpearl is a fantastic all in one ERP system
Brightpearl is a fantastic all in one ERP system that is great for connecting all your eCommerce channels under one roof. They key to any eCommerce growth is being able to automate as much as possible and this is where Brightpearl excels. When we started using Brightpearl back in 2014 we were processing around 100 orders per month. In 2020 we are processing more than 100 orders per day and without Brightpearls automation this would not have been possible.
Pros
Great for automating your eCommerce orders.
Cons
Finance system needs improving for handling offline customer credit accounts.
Alternatives Considered
RithumSwitched From
Sage 50cloud AccountingResponse from Sage
Hi Adam,
Thank you so much for your review. Automating manual tasks to give time back has been our thing since day one so it's great that you're getting so much value out. 100 orders to almost 3000 orders a month is amazing and we're so pleased we've been such a key component in making that happen!
Thank you again,
Tom (Brightpearl)
- Industry: Health, Wellness & Fitness
-
Review Source
All in One Ecommerce Software
All in one eCommerce solution, helped us consolidate 4 software programs into 1 integrated app. Great for small to medium size ecom companies and those wishing to grow rapidly by automating routine processes and tasks. Saves us hours each day with automation and syncing of orders and inventory to multiple channels.
Pros
Multi-Channel inventory sync, accounting is integrated with the order fulfillment, CRM, and most of the functions you need to run a growing eCommerce business. They issue updates, bug fixes, and new features every few weeks. The software has come leaps and bounds forward in the past 2 years to become more stable, less buggy, with better automation and features. Nice to have all business functions located in 1 software rather than 5 different systems that constantly need synced and updated. Cloud based so you can work anywhere.
Cons
As a US retailer there are a few UK oddities in the software but these are quickly being updated and changed to fit the US market. Customer support has also been improving since we started, but could be quicker to fix problems/ issue updates at times. They don't seem to understand at times that when something is broken, we can not run our business at all till it gets fixed. Some additional features and add-ons are not included in the base price of the software. They would be nice to have available but the price could get very expensive quickly and be out of budget for a small business. Would also like to see a quick way to back-up 'all' the data from the cloud locally in case of emergency or we needed it for another process. You can export data files and reports currently, but not the entire database at once.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Without inventory Planner our stock control would not be anywhere near as good as it is
Pros
Without inventory Planner our stock control would not be anywhere near as good as it is. Whilst it isnt the cherapest on the market we find it extremely useful in planning our activity.
Cons
The price is high but we find the price worth the insights it provides.
Response from Sage
Hi Aaron,
Thank you so much for taking the time out to review our sister-retail stock management app, Inventory Planner, we really appreciate it.
It's fantastic to hear how impactful Inventory Planner is as part of your tech stack and also how great value for money it is too.
Thank you again,
Tom (Brightpearl by Sage)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Not complete package.
I think Brightpearl can be an excellent package, in my opinion, a little expensive comparing to others, especially considering they are still developing the product. Automation seems to work well, and plays nice with BigCommerce.
Pros
Brightpearl supports multi-currency and multi-channels which is nice being able to segregate sales and expenses related with each channel.
Cons
Support is not the best, especially if you're in the USA, the support in USA is not as good as the UK, so unfortunately you may have to wait a day to get response regarding issues, but they are quick to get back to you, assuming you can overlook the time difference.
Response from Sage
Hi Tony,
Thank you for taking the time to post a review, we really appreciate it.
It's great to hear that you're finding our Automation app useful and that it's working well with your BigCommerce store. Additionally, the channel segmentation and multi-currency as these are really popular amongst our other customers too! It's great to hear!
I'm sorry to hear that you feel our US Support has some room for improvement. We acknowledge that sometimes on occasion it takes our support agents a little longer than we would like to respond so we are actively hiring in the US so expand the team which will reduce the chances of this considerably. More on this very soon!
Regarding our development, we're constantly developing and refining the platform as the retail and wholesale landscape shifts, and adding new features that our customers request. If there is something specific you feel that you would like to see, the best thing to do it to raise a Feature Request. I would suggest discussing it first with your Technical Account Manager as it may be that it's already in development.
Thanks again for posting the review.
Tom (Brightpearl)
- Industry: Internet
- Company size: 11–50 Employees
- Used for 1-5 months
-
Review Source
A Very Unfortunate Choice
We used OMX as our ERP for ten years and when Oracle decided to sunset that product, we chose Brightpearl. We prepaid $45,500 for the implementation and one year of service with the agreement that the implementation would be complete before the scheduled end of OMX. Ultimately, Brightpearl never finished the implementation and the project lead told us they could not come on site as agreed.
With only days left until Oracle shut down our ERP, we finally cancelled our agreement with Brightpearl and started over again with Oracle NetSuite so that we could continue to run our business.
To this day, we have not received a refund of any part of the $28,000 we paid for the first year of service for a software system that was never finished. I did not request refund of the implementation costs.
Pros
We never operated the software as the implementation was not completed.
Cons
Some of the components of the system were not native to Brightpearl requiring the user to log into another system to work . Since the overall system was kludged together from multiple sources, there were some overlaps which lead to confusion for our staff during training. We would have worked this out over time by creating our own procedure manuals, but it was unexpected.
Response from Sage
Hi Kathi,
Thank you for your feedback. I see where you're coming from in terms of wanting all the apps in one platform.
For the overwhelming majority of our offering, this is the case. However with a few exceptions they are broken out into individual areas due to the specificity of those apps: warehousing, demand forecasting, POS etc. We've had some positive customer feedback around this aspect by staff in these business areas as they can focus on their roles without being distracted by functionality not relevant to them day-to-day.
I'm really sorry that we weren't able to work through your concerns and launch your business on Brightpearl. Hopefully we'll see you down the road.
Tom (Brightpearl)
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
It works for us!
The customer service support team are knowledgeable and always do their utmost to solve any problems. Not just a chat feature but real intelligent individuals always trying their best to help.
Pros
This software manages our inventory seamlessly between our 3 channels. We have been using Brightpearl for 5 years and have just renewed our contract for another year. The ability to access customer information, pricing and inventory control all in one place makes it indespensable.
Cons
The software doesn't integrate directly with X-cart but we have a work around.
Response from Sage
Hi Nick,
Great to hear from you. Thank you for sparing some time to give us your thoughts.
Happy 6th Brightpearl Anniversary too! It's so heartwarming to hear the impact that Brightpearl has had on BayTree Cookware over the years. I'll pass on your glowing feedback of our customer service team - I know they love to hear it.
Thank you again,
Tom (Brightpearl)
- Used Daily for 2+ years
-
Review Source
Very flexible software
Pros
Flexibility , it also does multiple stock locations. So if you have 10 sales guys then you can set various warehouse for them.
Cons
Sometimes it's too slow. Customer service can take long depending on the priorities. They don't have free customer service on the phone. Only through email.
Response from Sage
Hi Sital,
Thank you very much for taking the time to review us. I'm really pleased you're finding Brightpearl flexible as we've built it that way.
We used to charge for our phone support, but we realised that wasn't helpful to our customers so we've made it free to all. Give them a call and see for yourself (https://www.brightpearl.com/contact-support).
I'm sorry you've found our Support team slow to respond however. I mentioned this to our Head of Support, Chris Church, and he's keen to discuss this with you to understand what happened. When you have a moment, could you email the Support team ([email protected]) with some availability and we'll set up a call.
Thank you again,
Tom
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Brightpearl for Wholesale and Retail
We've used BP as our main business software for the last 5 years. We're an online retailer using multiple channels and also sell wholesale.
Having been with BP for 5 years, we've recently reviewed the various software options open to us as we decided to outsource our bookkeeping (so it seemed appropriate to look at other options). We looked into several alternatives - mainly centered around using Xero for accounting and linking that to a stock management system. Having looked at the various options we decided that BP was best for us.
There were a lot of bugs in the past, but these have greatly reduced in number. The expansions and upgrades that are now really making the software work for us. We're just about to turn on the Amazon integration and the multicurrency function - hopefully, these will work as well and help us to make our processes more efficient.
Pros
All in one stock/order/accounting solution.
Cons
Support can be sporadic, some long term bugs.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Excellent Software
Pros
Easy to use
I am relevantly new to using Brightpearl, and it has not taken very long at all to pick up and learn.
The integration of Warewolf is a game changer when managing inventories.
Cons
Unable to split pick, pack and ship functions when allocating to team members. Operatinally, our team do not do all 3 functions, and so it is difficult to monitor employees productivity.
Response from Sage
Hi Laura,
Thank you for sparing the time to review us - we really appreciate it!
It's great to hear that you've hit the ground running with Brightpearl and how well you're seeing the impact of our WMS, Warewolf.
Thank you for the use case for splitting pick/pack/ship functions across team members. I'll ask your Success team to follow up with you on this to learn more.
Thank you again,
Tom (Brightpearl)
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Excellent ERP/CRM for English speaking users
We´ve been with Brightpearl for about 6 years now and have been very happy with how easy Brightpearl is to use. It is extremely intuitive and does practically everything you need to run a business. Inventory control, Purchase Orders, Invoicing, etc... If your business is in the UK or the US the tax codes are easy to set up and manage. We even have it connected to two Shopify stores drawing from the same stock using two different price lists for sales. The only downside we´ve had with the program is our business is located in Spain and there are tax laws here that make some of Brightpearl unusable for us. Otherwise it´s been a great experience.
Pros
Ease of use. Really easy to learn and manage.
Cons
We´re a business located in Spain and the program is not made for our country´s tax laws and we´ve had to create some workarounds to make certain features work.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Great customer support
Pros
Brightpearl provides great customer support. Shout out to [sensitive content hidden]. He's been very helpful and kind throughout all phases of the project. It's very easy to find the answer to your question in the BP help center.
Cons
You'll have to be patient while working on the platform. Sometimes it's a little bit tricky to find what you want. The best advice is to keep discovering the platform and get ready to spend long hours reading the articles from the help center.
Response from Sage
Hi there Zakaria,
Thank you so much for your review, it's great to hear that Nicholas from our Professional Services team who train our new customers helped and supported you so much, I'll definitely pass this onto him as I know he'll get a kick out of hearing it.
Thank you again,
Tom (Brightpearl by Sage)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Good Reliable System
Good service and communication. Advise them of improvements required, hopefully implemented.
Pros
Reliable Platform, good for stock management and links up well to our websites.
Cons
Back end needs updated and reporting could be improved.
Response from Sage
Hi Dean,
Thank you very much for your review, we love hearing from our customers!
I'm very pleased to hear that your business is doing so well on Brightpearl.
Just on your feedback on our reporting functionality, we have options for our customers who wish to go beyond our core reporting, I'll ask your Success team to reach out to you about Brightpearl Analytics.
We'll look out for your suggested improvements.
Thank you again,
Tom (Brightpearl)
- Industry: Business Supplies & Equipment
- Used Daily for 2+ years
-
Review Source
Great all round platform for B2B sales management
We moved to Brightpearl in 2011 and haven't looked back.
Our business takes orders via the phone, email, PO and online and Brightpearl lets us easilly serve our customers in the way that they want to be served.
There are better standalone accounting packages, inventory management tools or CRM tools - but to have them all in one place saves us a lot of headaches - Brightpearl is our single source of truth for our business.
Where we have functionality gaps, we have been able to use their API to extend the core functionality to meet our business needs.
Pros
All in one package for CRM, Inventory and Accounts
User-friendly interface
Cons
Slow / buggy releases
Lack of automation options (we use the API to fix this)
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Brightpearl
Pros
The product is easy to use, as always the key is the correct set up
Cons
As our business has grown project costing has become challenging
Response from Sage
Hi Sam,
Thank you for your feedback, it's great that you find Brightpearl so straightforward to use. Yes, setup is king, however it sounds like you've been able to take advantage of our post-launch training resources - learning platform, document library, and Support team.
On your comment on project cost, I'll get your Success team to reach out to you to discuss further.
Thank you again,
Tom (Brightpearl)
- Industry: Retail
- Used Daily for 2+ years
-
Review Source
Must Have for Multiplatform Ecommerce companies
We have signed up with Brightpearl 3 years ago and it has improved our sales. Out of stock sales are not a issue any more which was our biggest challenge.
Brightpearl is a great system and capable of processing purchase orders to accounting and shipping / dispatching orders.
I recommend brightpearl to anyone who is planning to expand their business.
Pros
Easy, Simple, All in one software
Cons
not that I can think of
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Very powerful product - If they improve further on the reporting then it will be perfect
We use Brightpearl on a daily basis and have been for around 2 years. We couldn't live without it really! As we have three websites, as well as a showroom and various other multi-channels (such as Amazon + eBay stores) we had to have something which would allow us to integrate everything and manage stock and orders from the same place.
Fortunately we found Brightpearl!
With a bit of improvement in their reporting they could be even better, but thankfully there have already been major improvements. We're hopeful that in the next few months with more updates they will continue to improve.
Thanks,
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Best Accounting Software!
Brightpearl is the only software in the market which does cater for all aspects of accounting. It also does VAT and Stock reconciliations which lot of other software does not. You can also track all your stock from one place. I would highly recommend to use this software. We have been using brightpearl for last 4 years.
Pros
Flexible
Cons
Cost of software is high.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Good software
Good.
Pros
Stores all the information you need for customer orders.
Cons
Ticket system could be a bit more user friendly.
Response from Sage
Hi Becky,
Thank you for your review. It's great that our order management ticks all the boxes for you. We'll reach out to you about your feedback on our ticket system as we'd like to explore it further.
Thank you again,
Tom (Brightpearl)
