Heartland Payments+ Reviews

Pros

Heartland Payments+ gives us the most confidential and secure money processing platform making it easy to run our business especially when receiving online payments. It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes. With Heartland Payments+, we have been able to give our customers the option to pay using their desired payment methods without any restrictions.

Cons

Heartland Payments+ performance has been exemplary we have not found anything to complain about.

Pros

Heartland Payments+ has the best customer support team who always show great professionalism when responding to our requests. It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment. It has international standard security functionalities that keep our transactions safe from fraud allowing us to receive payments safely from all over.

Cons

In our experience with Heartland Payments+, there has been close to none issues which we have given complaints about.

Pros

When I used to have a rep that I could easily contact and he would find help I needed.

Cons

Heartland started lopping fees on us over the years. Their support has failed to provide me with a customer file as I was promised I would be able to get. They were zero help in that regard for my switching processors. And I do not like how they handle charge-backs from customers who have defrauded us.

Alternatives Considered

Reasons for Choosing Heartland Payments+

Switched From

Reasons for Switching to Heartland Payments+

Pros

Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy and easy to contact.

Cons

We used to have a rep in our area. That was a great benefit and very helpful. This service was discontinued a few years ago. I really miss the extra help and guidance they provided.

Pros

Heartland Payments+ system has made payments and receiving payments very secure and quick. It's a very user-friendly and easy to use platform that requires no complex learning. Incase of help needed the customer support has always been available to help on time. This has been our go-to payment system that facilities fast and secure way to collect and receiving money.
Cost effective no extra charges for minimum amount.
Quick way to process a card and store card details.

Cons

My user experience with Heartland Payments+ has been really amazing and for sure I don't think of any negative experience.

Pros

Heartland Payment+ help to verify and process payment by customer accurate and free from errors. Generating invoice and billing to charge to customer is easy and has various way to sent it to customer. Track invoice due date and sent reminder if the payment is still not cleared.

Cons

This payment platform received the least complaint from our customer about payment not through or get declined.

Pros

It is safe and secure to processing client and customer payment using this software. We never had issues with security leaked and always able to processing payment on the platform. Creating invoice or recurring billing is fast by using the build-in template.

Cons

No complaint or dislike from me. We have use it for almost two years and happy with the flawless operation.

Pros

Heartland Payments+ is great at processing payments quickly and securely. It makes billing and invoicing faster and more accurate. I love how it keeps online payments safe, and it helps sell products smoothly and securely.

Cons

So far, I haven't heard any complaints; the online payments are smooth and secure.

Pros

It is super easy to work with and launch. Integration and interfacing makes it a valuable resource for employees management needs. I like the customer support too.

Cons

Operates seamlessly without hindrance. It reliable and I have not heard of any complaints so far.

Pros

User-Friendly Interface with ease in navigating through the dashboard
integrated solutions, handles in store sales with Clover POS system seamlessly
Security features with end to end encryption

Cons

Initial setup complexity, for instance setting up the clover POS system was challenging for me.
There's no transaction fee transparency with hidden fees that come unexpectedly.
The users custom report generation are limited for advanced users

Pros

Heartland Payments+ has created suitable utility management solutions.
The development of payment processing solution from the tool is ideal and accurate.
The creation of security verification in matters finance and payment is a solid factor.

Cons

Heartland Payments+ has made affordable and intelligent payment mechanisms, allowing suitable business thread to all users.

Pros

Heartland Payments+ has fruitful ways of processing all payments, and sales of products are made swift and secure.
Heartland Payments+ has valuable communications strategies, and this saves all the payments needs.

Cons

Heartland Payments+ has improvised all sales and payment needs, and there are no strategic problems.

Pros

Heartland Payment is accurate in processing credit cards, and it is instant in solving many security challenges.

Cons

Heartland Payment is vibrant and dynamic, where it brings no payment challenge.

Pros

It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging payments dashboard with updated reports helps us track our payments.

Cons

No cons for Heartland Payments+. It does it work diligently and nothing has been there to dislike.

Pros

With Heartland Payments+, we are able to get our money smoothly and faster.
Heartland Payments+ is so amazing and reliable.

Cons

Heartland Payments+ is an amazing tool.
It is flawless.

Pros

Easy to use and great customer 800 number service

Cons

I had a problem since they set up 2 verification process. Worked it out with customer service

Pros

It was always easy to use, and if it wasn't working, the Customer Support was thorough.

Cons

I didn't use it enough to have any complaints, really. Other than it wouldn't work sometimes, but that happens to anything.

Pros

We have used Heartland from day one, nearly 10 years now. They have quality service and support. They have easy to understand billing and statements and have kept a competitive rate.

Cons

I would like to see more included features and support for clients in the way of sales support and marketing.

Pros

Typical Credit Card processesers. Lining theit pocket while small business pays.

Cons

Heartland does not take care of their customers. Stay away from Heartland! They will rip you off!

Pros

I like the simplicity that facilitate easy payments to my bank account. Its easy to set up and very secure.

Cons

Processing fee could be little bit cheaper.

Pros

Heartland is easy to use, works qyuckly and accessing previously run payments and reciepts are very easy.

Cons

I wish Heartland connected to the other software we use, to make it easier for our accounting department and agents. If the system connected to yardi and the information was inputted automatically it would save us a lot of time.

Pros

It's vividly love it's data security with online payments.

Cons

Dreadful and super delight for online payments.

Pros

I like that our tenants have to option of paying for the laundry services online.

Cons

I wish that our on site machines could simply accept a credit card instead of having to go online to purchase a code.

Pros

When working the terminal was easy to use.

Cons

Third party contractor Retail systems inc. could not keep system running to save their lives.

Pros

Payments are made to our company in a timely manner

Cons

Dashboard and reporting are difficult to use. We were given two different websites to login to, but never given training on where to look for transactions and reports. Support was lacking.