User Reviews Overview

About Zoho Projects

Zoho Projects is a cloud-based project management solution designed for small and midsize companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams,...

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Feature ratings

Value for Money
4.3
Features
4.4
Ease of Use
4.2
Customer Support
4.2

Browse Zoho Projects Reviews

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Jhon
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/06/2023

A homogeneous distribution of responsibilities guarantees project success

In many occasions with the eagerness to achieve corporate objectives the allocation or distribution of the different tasks is something cumbersome and exhausting for some team members and tracking progress is much more exhausting, this causes that objectives are not achieved or that some members have much more workload than others, Zoho Projects allows us to optimally manage each and every one of our projects or tasks, distribute them homogeneously, make a detailed monitoring of both the progress of the task or the people involved in them; All this translates into work effectiveness, time optimization, a good use of this resource considerably increases the performance of the team and exploits the capabilities of its members.

Pros

Continuously our operation is measured with a series of operational indicators that show the status of the work group, many of these metrics depend on individual team members, but there are other correlated ones that depend on more than one member of the group, here comes into play and in a very efficient way Zoho Project as it presents us with a platform capable enough to allow us to schedule each and every one of the objectives that month by month are evaluated to our group, through the tool I can easily distribute the tasks to each team member and analyze their progress as the week or month progresses and based on this reassign other tasks or otherwise add more members to the task to achieve its completion, an important point is that we can realize that member is overloaded with work in order to balance loads, This is very useful and is reflected in productivity, all the above mentioned although it sounds complex in the Zoho Projects platform is not, even the interface is very intuitive and allows you to customize the views of the different projects according to our taste or need.

Cons

There are more benefits than negative points about Zoho Projects, maybe at first getting familiar with the different types of views where you can see the daily, weekly and even monthly distribution of the different tasks is a bit cumbersome, of course, the tool has filters and aids to adjust the view according to your own comfort, for example for some team members the kanban view is extremely clear although I particularly prefer compact and filtered weekly, so I realize the short and medium term objectives.

Kelly M
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/05/2022

This easy-to-use app keeps track of chores and projects quickly

I really like the functions, the tools, and everything else that this software provides us with in order to manage a project. Those tools are really useful and important at the moment in order to manage a project and collaboration, and this software, it's absolutely useful if you want to manage like a professional.

Pros

Zoho projects have a number of great features, but one of my favorites is the option to personalize the parameters for the project management. In addition to being incredibly simple to operate, the customization function meets the vast majority of the needs that my firm has in regard to project management.

Cons

Zoho Projects is, without a doubt, one of the least user-friendly and most aggravating pieces of software I have ever worked with. It has some of the worst user experience and interface (UI) that I have ever seen, and it is missing some of the most fundamental capabilities that a project management software ought to have. It has been nothing but a hassle from the beginning to the end.

Avinash
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2023

Project management for a research group

I have had very good experience with Zoho, especially with customer support.

Pros

Auotomated project reminders so I do not

Cons

the dashboard where users vs projects are listed could have more features.

Top Zoho Projects Alternatives

amy
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
3

1
Reviewed on 03/01/2018

Do not get Zoho Projects!

Terrible.

Pros

There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available". Overall go with Harvest!

Cons

Does not integrate with Quickbooks. Can not add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You can not run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You can not see all invoices due, total amounts out standing, or time sheets across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

Neha
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/07/2023

Great Experince working with zoho

It great , Most of the features available are good to use

Pros

Gantt chart activity + task get shifted to next date auto mantically

Cons

Zoho design not much user friendly , flow it little difficult for first time to understand

Alternatives Considered

Jira

Reasons for Switching to Zoho Projects

As i have already using zoho mail , so it was earlier to choose it
Casey
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2023

Good experience

Zoho Projects has everything we need at a fair price and I would recommend trying it.

Pros

Zoho Projects provided a good user experience at a fair price. I set up Zoho Projects on my own, it wasn't difficult and didn't take very long at all. We started with the free trial to make sure it was right for us. I could use most of the app from day one and after a few days all of the features were familiar. Everything is simple and intuitive. I liked the ease of starting a project and inviting teammates. I can also give guest access. Project statuses and budgets are easily viewed from the customizable dashboard.

Cons

There's nothing to dislike about Zoho Projects, as of yet at least.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/10/2023

Good Platform

Pros

This platform is Easy to use. It helps in project management.

Cons

the pricing is something which looks high.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/09/2023

Zoho Projects is a great tool for business to manage their projects and get accurate reports.

It has been a great experience to work with Zoho Projects, we love the pricing and the features included. This has boosted our productivity.

Pros

The kanban board and time tracking has helped us to track, collaborate and organize our projects and TODOs in a single interface while focusing on what matters.

Cons

The reporting functionality is there but is lacking templates and or pre-defined reports that can be exported with a single click.

Srinivasa Prasad
  • Industry: Primary/Secondary Education
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2023

Great UI and Programming techniques

Pros

Great product and nothing to comment really

Cons

Great product and serves my purpose really quickly

Monika
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 03/10/2023

Zoho Purchase Feedback & Review

Good interface and User friendly Project Management tool for small company

Pros

The User Friendly interface and the Project Management Features available

Cons

The Integration and Data import is bit challenging

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
3

5
Reviewed on 13/09/2022

The best of both worlds: value and features

Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.

Pros

It is very easy to use the strong time tracking tools and project task setups

Cons

It does not include templates or anyway to create custom templates and some of the views are a bit odd

Alternatives Considered

Google Analytics 360, ScheduFlow and SAP Concur

Reasons for Choosing Zoho Projects

the cost and usability were too high and difficult

Switched From

AnyDesk

Reasons for Switching to Zoho Projects

the ease of use and cost
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 03/03/2020

Great solution for agency resourcing

We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.

Pros

We evaluated tons of online solutions for managing our small agency's projects. Most would be good at one thing, but fall down in others. Zoho Projects allows us to see projects and tasks, capture timesheets, and view resource allocations across the agency. It may be slightly on the over-powered size for just the few of us, but we want a platform that can support our growth. This seems to be the one.

Cons

The software seems to have a ton of features that we're still finding. It would be nice to have a way to make sure we're using it to it's fullest. For example, we were archiving tasks when they were complete but then realized that this process made it so timesheet hours couldn't be applied to those closed tasks. Adding a "closeout" custom status seemed to have solved it, but we'd love some info or training on best practices.

Alternatives Considered

Wrike

Reasons for Choosing Zoho Projects

We needed a solution that could manage tasks across multiple projects, provide resource allocation, and track hours of labor.

Reasons for Switching to Zoho Projects

Cost
Jayme
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/09/2019

Comprehensive Project Management Software

In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.

Pros

Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.

Cons

There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.

Alternatives Considered

Basecamp and monday.com

Reasons for Switching to Zoho Projects

Cost and functionality. Zoho cost more than Monday but has more connected products and less than basecamp for what we needed. We also had a team member who had set up zoho project management for a precious company in the past and she knew the program.
Sarah
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/02/2023

Superb Business Project Management Software

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of what needs to be done and how long they have to do it.

Pros

There are a variety of options for visualizing any given project, and it's all quite straightforward and user-friendly. It's also an effective means of communication and cooperation inside the group. Simply put, it allows us to monitor the latest advances in our field.

Cons

When compared to rivals, I think the Zoho team may benefit from a more updated look and feel. The result could be an even greater edge for Zoho in the marketplace.

Daniel
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 18/02/2022

All in one Project Management solution

Pros

The capability to customize the project management settings is one of my favorite features in ZOHO projects. The customization feature is very easy to use as well, it caters to most of the project management requirements of my organization

Cons

Nothing major, it would be great to see more standard templates for Agile project management practice as well. Best practices followed by peer organizations would be a great help for new users to adapt and make best use of ZOHO projects

Alternatives Considered

JIRA Service Management, Rally and Asana

Reasons for Switching to Zoho Projects

Ease of use and cost effectiveness is the two factor which made us take the decision
Harit
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/12/2022

The most impressive project management tool ever

Great and highly recommended project management tool.

Pros

So many pros for Zoho projects like the parent-child task feature, time tracker for every task, create issues, tracker for issues, timesheet management, and many more.

Cons

It takes a while for the tool to load sometimes, but other than that, it's great.

Norzihan
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/01/2021

Help me with task management

I have use it to planning a workflows in recruiting new employees and sorting a candidate. It help me and my team to parting the job in separating and filtering the candidate and their qualification. It has help us a lot by assigning every team member role and task.

Pros

Efficiency in managing, execute and collaborating a project is increasing in our team after using Zoho Projects feature and tools while working for our project. We can add client to the client platform to get them involve with the project that we are collaborating together, and we can limit and filter information that we are sharing with them.

Cons

The software is slow in loading the resources and i had to wait for it to fully loading all the resource to start working with it. I need to installing the software, and can't using it from my mobile device to using it. The dashboard design is outdated with no hint of they will updating it near future.

Ruby
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 30/11/2019

It has helped me a lot in assigning and tracking tasks of my team

It has been great. Zoho projects is quite easy to use and implement. It makes tracking and assigning tasks a cake walk.

Pros

Its easy of use and availability of timesheets. I can keep a track on the productive time of my team. We add our week's complete pipeline of tasks in Zoho projects and then assign them to different individuals. After that they can start and close the timer in the beginning and ending of the task. It also offers simple drag and drop features and therefore can be used by anyone.

Cons

One of the main disadvantage of Zoho projects is that you cannot add widgets, data, export tasksheets in the form of doc. It also quite expensive. Many other software are giving the same features at much lower price.

Alternatives Considered

Trello and Slack

Reasons for Switching to Zoho Projects

Because my company have bought complete zoho suite including zoho projects. It is working fine for us and hence, we don't have to switch to other projects.
Roshi
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2017

Love this product- others don't compare!

Love this product and I recommend it for anyone managing something on their own, or with teams.

There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining.
And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining.

With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros

Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown.

I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need!

Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets.

I love that I can hit a timer on my tasks, too.

Overall, it has great standard operations with plenty of options for customization.

Cons

Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted.

I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that.

In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is.

Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd!

And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :(
And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

Ryan
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 10/09/2018

Great platform for the price, but bugs and interface will drive you mad

Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros

The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons

As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

William
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
2

3
Reviewed on 05/02/2021

On first glance has the features you need

This could be a great basic and affordable project system if Zoho would just fix some basic day to day usability issues. As it is, it's frustrating and not flexible enough in some basic ways.

Pros

Has all the high level features you would want from a basic project management software. Projects, tasks, issues, share access with customers, custom fields, discussions, calendars, finances. Integrates with other Zoho products like Desk and Books.

Cons

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up. The integration with Zoho Books doesn't work well for our workflow so we end up creating invoices manually in Books instead of using the integration.
The system doesn't remember your preferred view and constantly changes on you.
The Kanban view is next to useless. It allows for no sorting at all! It doesn't display any additional useful information like priority/severity.
Support is lackluster. They will respond, but not really directly address your issue. My takeaway from this is that the system is the way it is, take it or leave it.
Because of all the small UI quirks and bugs it wastes a lot of your time.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.

Ken
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 01/05/2018

This has been an easy to use and fast deployment app

Ease of use. Value for money. Useful features

Pros

This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency.
Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate.
Our clients like the fact that they have access to be able to contribute to the success of our projects.
Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable.
Having a single price point for unlimited users and projects also made a huge difference when choosing a solution.
This is a highly recommended app for any size organization

Cons

There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

Alex
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2020

Excellent for technical entrepreneurs, product developers

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

Pros

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.

Cons

It's not as polished as some leading software but has made major improvements in recent years.

Nicolas
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2022

Flexible project management tool

Pros

It has a simple and easy to use user interface. It allows you to create personalized designs that adapt to the particularities of each project. It facilitates the identification of problems and allows them to be listed for their orderly attention. Communication with team members is very effective with personal or group chat room.

Cons

The configuration to integrate it with some Zoho tools turned out to be a bit cumbersome. It is also bit slow to load the resources.

Juno
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/12/2022

A very efficient product

It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.

Pros

Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.

Cons

The customer service response times can be slow.

432 reviews