Sage 50cloud Accounting Reviews

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews
Learn More

User Reviews Overview

About Sage 50cloud Accounting

Sage 50cloud Accounting is an accounting software designed to cater to the needs of small and medium-sized businesses. It offers a suite of tools that streamline financial management, ensuring accuracy and efficiency in accounting...

Learn more

Feature ratings

Value for Money
3.5
Features
3.7
Ease of Use
3.8
Customer Support
3.5

Browse Sage 50cloud Accounting Reviews

394 of 394 reviews
Sort by:
Jonathan
Jonathan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 09/02/2024

Suberb Accounting Product for start ups/ SMEs

Excellent product, great support, available to use anywhere
Highly recommended if you are looking for a blend of desktop/ cloud accounting experience.

Pros

Ease of use
Intuitive
Great reporting suite
Integrates easily into other applications
Gives visibility into financial health and growth plans easily to allow us to focus on core business activities

Cons

Need add-on's for customer management
Need add-on's to get ready made dashboards and set kpi's

Sam
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/04/2024

Great product for a small entity - but you will outgrow

Good product for an SME but will outgrow it.

Pros

Simple to use, flexible with ODBC connection possible.

Cons

Not actually cloud based, connection to server can be slow.

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Better to use up to Trial balance. Xero is ok day to day but not great for management accounts.

Response from Sage

Thank you for your feedback, Sam. We're glad Sage 50cloud Accounting meets your needs and appreciate your insights on its scalability. We're continually working to improve our solutions for growing businesses like yours. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 08/08/2024
Chelcie
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 03/10/2024

Sage50 Accounting

Sage was a fairly easy program to learn and for the most part efficient.

Pros

When I used Sage, I liked the line by line transaction flow.

Cons

I felt like the program, at times, could be quite outdated.

Response from Sage

Hi Chelcie, thank you for your feedback on Sage 50cloud Accounting. We're glad you found the transaction flow helpful and the program easy to learn. We appreciate your input on the outdated aspects and are continuously working on improvements. Your insights are valuable to us!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join!

Replied 11/10/2024

Top Sage 50cloud Accounting Alternatives

QuickBooks Online Advanced

Oracle Primavera Cloud

QuickBooks Online Accountant

Anthony
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 25/10/2024

Sage 50 Clius Accounting

It was good but nt amazing, lots of room for impovement to keep up with other accounts packages

Pros

The ease of accessing my data remotely made doing my day to day task simple and effective

Cons

The cost can get expensive when the team grows

Response from Sage

Thank you for your review, Anthony! We're glad to hear that Sage 50cloud Accounting's remote data access has made your daily tasks simpler and more effective. We appreciate your feedback on the cost and areas for improvement, and we're continuously working to enhance our product. Your insights on compatibility with your CRM system are valuable to us.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 04/11/2024
Carl
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5
Reviewed on 19/07/2024

Product Activation

Support and honesty is not their best asset. They are being dishonest and not honoring their perpetual licensing agreements.

Pros

Very good Accounting Software at the time of purchase, Not so any longer.

Cons

Peachtree has taken it upon themselves to deactivate perpetual licenses that I have purchased, meaning I have versions 2009, 2011, 2013, 2020 that I use for several different clients. I can no longer use these on my different computer or reactivate them on a new machine. They are trying to force me to upgrade to their cloud accounting system and I do not want my clients information on anyone's cloud. This is the primary reason I purchased Sage accounting to keep data on my own computers. Sage does not have the right to force me to keep my accounting records on a cloud not do they have the right to cancel my perpetual licenses. This action by Sage is nothing less than dishonest and is cheating the customers that the say they value. I have been using Peachtree accounting since their very first version in the early 1990s. now I have to find or write a software to fill my needs.

Response from Sage

Dear Carl,

We sincerely apologize for any inconvenience caused by the license activation issues. At Sage, we value our customers and their data privacy. We are committed to resolving your concerns and ensuring your data remains secure on your preferred platforms. Please reach out for assistance.

Best,
Bethany McDermott
Customer Marketing Manager at Sage

Replied 08/08/2024
Dan
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
2
Customer Support
2

3
Reviewed on 13/01/2023

On premise title in a world of cloud-based products

It used to be the only game in town, but nowadays, it needs a true cloud-based version which it doesn't have.As an on-premise software, it worked ok before we moved to work from home as everyone was in the office, so the connection to the server was made over the local LAN. Once WFH started, we had to move and use Sage Drive, an internet-based sharing tool. The data get out of sync fairly quickly. We now moved to a hosted solution but still used Sage50 as it's the only tool that can get the job done for us with our unique setup.

Pros

That it's the only financial package that can transfer cost codes to our CRM system.

Cons

The clunky thin server is called SagDrive.SageDrive is a service that allows sharing between a server and terminals via one central point (hosted by Sage). It is slow and gets quickly out of sync with the sage server.

Alternatives Considered

QuickBooks Desktop, Salesforce Sales Cloud and Xero

Reasons for Switching to Sage 50cloud Accounting

It can pass codes to our unique API, something that didn't work with cloud-based products like Xero.
Biff
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 25/05/2022

Can't get up and running

My account isn't having any troubles but as the business owner, it troubles me that the program won't let me set it up in my computer.

Pros

It's nice when it works but it doesn't work on all my computers.

Cons

Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.

Alternatives Considered

Bench

Reasons for Choosing Sage 50cloud Accounting

Quickbooks took funds out of my bank accounts against my wishes.

Reasons for Switching to Sage 50cloud Accounting

Price and value
Mark
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

3
Reviewed on 07/08/2022

Good but could be better

It does the job. Can be cumbersome at times. Lagging behind the competition.

Pros

Customer support is great. Always get through to someone who can help solve issues.

Cons

Playing a bad game of catch-up in terms of features and being cloud based.

Denise
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2024

Sage for accounts

I have used sage for many years and Ann very happy as the ease and reliability

Pros

That can share with colleagues and work remotely at home

Cons

Nothing completely happy with this product never let me down

Response from Sage

Hi Denise,

Thank you for your glowing review! We're thrilled to hear that Sage 50cloud Accounting has been reliable and easy to use for you and your team.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/09/2024
Anna
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

Sage software

very good accounting program at both basic and advanced levels

Pros

basic appearance of the program, simple and clear accounting program

Cons

Difficult contact with customer service, It's difficult to contact by phone

Response from Sage

Hi Anna, thank you for your positive review of Sage 50cloud Accounting! We're thrilled to hear you find it simple and clear. We apologize for the difficulty in contacting customer service and are working to improve this.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 07/10/2024
Kevin
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/09/2023

Fantastic Product

A great product with a great level of customer service.

Pros

It's easy to understand and drill down to a transactional level. I'd say it's still built for people who have an understanding of accountancy rather then being built for day to day business user.

Cons

Has stood still for a period in time but seeing more improvements with each update and new features.

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Offers a more accounting focused user experience.
Kathy
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2023

Sage 50 accounts

Its so easy to use and being able to see all of the transactions makes it so easy to investigate any anomalies unlike any of the other competitors packages

Pros

Its so easy to use and navigate and does everything that i could ask for

Cons

Nothing like is said above it does everything i want so what's not to like about sage

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Its ease of use and navigation, report design and data export to excel
Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2022

An Excellent product for SMB

Pros

Sage 50 is extremely easy to use and capable of adapting to most small to medium size business needs. Because Sage 50 has evolved there are also many partners available to help create custom reports, or extend the core functionality of Sage 50.

Cons

Unfortunately, Sage 50 doesn't allow a lot of customization to workflows, data collection, etc. It also does not collect some key data that is imperative to doing business in today's age, such as Phone Numbers and Email Addresses when creating Quotes, Orders, and Purchases. This is critical data when working with customers. Sage 50 also limits the number of contacts associated with Customers and Vendors to 20? This isn't enough, and, why limit it?Lastly, Sage 50 offers a low Database Size before it becomes sluggish and somewhat unusable, forcing data purging.

Alternatives Considered

QuoteWerks and QuickBooks Enterprise

Reasons for Choosing Sage 50cloud Accounting

Sage 50 was a better fit for our company.

Switched From

QuickBooks Enterprise
Wilson
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2023

Streamline Your Finances with Sage 50cloud Accounting: A Comprehensive Review

Comprehensive accounting features: Sage 50cloud Accounting provides a range of accounting features, including invoicing, financial reporting, budgeting, and cash flow management. This makes it a complete accounting solution for small and medium-sized businesses.Cloud-based accessibility: Sage 50cloud Accounting is a cloud-based solution, which means that businesses can access their accounting data from anywhere, at any time. This allows for more flexibility and collaboration within the organization.Easy-to-use interface: Sage 50cloud Accounting has a user-friendly interface that is easy to navigate, even for those with little accounting experience. The software also includes tutorials and guides to help users get started.Customizable reports: Sage 50cloud Accounting allows users to create custom reports that are tailored to their specific needs. This makes it easier to analyze financial data and make informed decisions.

Pros

Comprehensive accounting features: Sage 50cloud Accounting provides a range of accounting features, including invoicing, financial reporting, budgeting, and cash flow management. This makes it a complete accounting solution for small and medium-sized businesses.Cloud-based accessibility: Sage 50cloud Accounting is a cloud-based solution, which means that businesses can access their accounting data from anywhere, at any time. This allows for more flexibility and collaboration within the organization.Easy-to-use interface: Sage 50cloud Accounting has a user-friendly interface that is easy to navigate, even for those with little accounting experience. The software also includes tutorials and guides to help users get started.

Cons

Cost: Sage 50cloud Accounting can be expensive, especially for smaller businesses. The cost may be prohibitive for businesses that are just starting out or have limited budgets.Limited customization: While Sage 50cloud Accounting offers some customization options, it may not be as customizable as other accounting software. This may limit some businesses' ability to tailor the software to their specific needs.Steep learning curve: Sage 50cloud Accounting can be complex, and there may be a learning curve for users who are not familiar with accounting software. The software includes tutorials and guides, but it may take some time to become proficient.Limited support: Some users have reported difficulty getting support from Sage, especially for technical issues. This can be frustrating for users who need assistance with the software.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

5
Reviewed on 19/01/2023

My Sage review

fair enough for the job

Pros

Is for small business and the accounting structure is perfect.

Cons

Not all the adding modules are on cloud, some modules are only on Premise.

Alternatives Considered

Sage Construction Suite and Sage Accounting

Reasons for Choosing Sage 50cloud Accounting

My client needs their software in the cloud

Switched From

Microsoft Excel
Omolayo
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/08/2023

Review on Sage 50cloud Accounting

Pros

I enjoy using sage 50cloud because of its very easy to use interface. For accounting, you can perform all basic tasks to enable you prepare a financial report.Also it is built in such a way that there is some form of control to the activities users can perform simultaneously on the application.I recommend it 100%.

Cons

The interface does not have a friendly look so if you are not familiar with it, you may believe it won't be easy to use.

Eric
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/12/2021

Save yourself some frustration and don't waist your money

We have uses Peachtree/Sage 50 for 22+ years. The cost of use has grown exponentially and the service is useless. Its imposable to find a telephone number for support. They route all support to their automated chat system that has no comprehension of actual problems. So, after 25/30 minutes of arguing with a computer trying to get a "real person", you may or may not get connected. Then you have to reverify all the same info you just gave to "Pegg" the computer.

Once you finally reach a real person for "support", they will send you a link to a help article that you have already googled and tried. That's all the support you get! Good luck fixing it yourself.

Pros

Hard to say. Its too expensive. Support is useless. Has lots of technical glitches. Backup is unreliable.

Cons

tech support! Free tech support is included with the subscription. But if you can't talk with a real person, what's the point? When you get a real person, they only send you a "help article" that you can google.

Ishrat
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/11/2022

Using Sage 50 to suit your business

As the business i use Sage50 Accounts professional for uses departments to analyze the income and expenditure I found Sage has definitely help with the production of the require analytical reports. The processing of invoices and receipts is so much easier to manage and process.

Pros

I have been using Sage for over 25 years and have seen the improvements in the software. I would recommend this product for business finance management. I have always been able to produce all the required reports using the functions Sage have made available. The product is good for SME's. Can be used anywhere when on the cloud. Easy for your accountant to log in to complete your year end.

Cons

Department features could be improved, I feel the reports are limited. Reports as in the nominal codes tab would be beneficial.

Holly
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2023

A great in depth accounting program for businesses that is super user friendly

Its just a great tool, I have used other accounting software that no way near match up to Sage and cost more. I would highly recommend.

Pros

I love how in-depth the data/ reporting is, whilst still being so user friendly. It is such a great tool for everyone at every level in the accounts department. I also love how good the support is, there are so many different ways to contact them for their expert advice.

Cons

I don't have any negatives, Sage keep on top of things, offer upgrades/ updates when needed and also keep everyone in the loop if there is new legislation/ information coming out, all free of charge.

Karen
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 29/03/2023

A very happy customer

Our overall experience with Sage50 Cloud Accounting is very good. We have been using this software for many years and have never considered changing to an alternative. The software meets our companies needs and we are a happy customer.

Pros

The product is very easy and straightforward to use and meets all our business needs.

Cons

The overall visual look of the software changed several years ago, with the headers etc. changed to a basic grey colour. I personally found this extremely difficult on my eyes, especially when working on the software for several hours a day. This was definitely not an improvement in my opinion.

Kenatu
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/01/2018

My Best Friend

For all of us who stuck with Peach Tree from back in the day, our time has come. I simply love this application. Its my best friend. As a small business owner I can tell you the ability to have my accounts at my fingertips while I am on the go blows my mind. I am tickled pink. I have to pinch myself. I am able to see my inventory, check prices and stock and give clients discounts and assurances that I can reliably trust in real time. The subscription cost is almost nominal for the value it gives me.

Pros

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

Cons

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

Bonnie
  • Industry: Accounting
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 29/01/2020

Software backup headache

Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

Pros

The software is fairly user friendly as far as reports and posting goes.

Cons

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

MJ
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 27/10/2018

Decent accounting software for small business

It is good software

Pros

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Cons

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Victoria
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 29/08/2019

Solid but somewhat limited software

not interested in continuing to use this software. Not interested in recommending it to others. I have now switched over to different software.

Pros

Sage50 seems to be created more so for accountants or those with in-depth knowledge of accounting. I have a degree in accounting so I found it extremely easy to use. Most functions are easily located and you can choose a number of them from one screen. The software has very good reports which is an important factor to management. Sage is very similar to another popular accounting software program used by small and medium businesses, so it should be fairly easy for employers to locate employees who have used Sage.

Cons

Tends to be glitchy. If you have an issue, it could be very time costly to get the issue resolved. Customer support and the time frame in which it is provided needs improvement. Another negative aspect is the cost as compared to its biggest competitor. Sage is more expensive.

Faith
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2023

How brilliant Sage Software is.

Accuracy, and speed beneficial to the business.

Pros

I love bank feeds and the reconciliation is done for you and you just have to finalise. No usual ticking one by one which is time consuming. I can also use projects and departments for my clients dealing with various projects. Having features that cut down on time is such a great integration with our business as you can work on many clients which enables you grow the business.

Cons

The only lease aspect is not being able to amend a few items especially if you have used bank feeds, you have to un reconcile then unclear items delete and amend. This is then time consuming and perhaps sage can improve on that.

394 reviews