SAP Ariba Reviews

Pros

is a friendly tool to use in order to manual key the invoices to the accounts payable team in order to get the payment on time, in this tool you can see the invoice status and the schedule payment date.

Cons

if there is a wrong information the invoice will not migrated to the payment system.

Pros

a. Effective lifecycle design for all procurements needs
b. The comprehensive capability of encompassing every activity involved in procurement from pre-PO to vendor selection
c. Excellent integration with inhouse tools for quick payment processing
d. Safe and secure authorization/single sign-in methodology

Cons

Very slow operations and the UI/UX is difficult to understand, need to put a lot of time to learn, feels outdated. There a bit issues in adding many 3rd party contractors. The capacity needs to be increased.

Pros

It keeps everything organized very well.

Cons

It is a little bit clunky in terms of the desktop web based version. I dont want to log in - I should be able to just add comments via email reply vs having to login each time.

Pros

With SAP Ariba, handling and managing business experiences is easy
What makes it even better is the ease of integration with other SAP products.

Cons

Well, SAP Ariba has been working well. No complaints.

Pros

With this tool, procurement management as well as vendor management is straightforward.

Cons

No issues so far. SAP Ariba has been amazing.

Pros

I like that I can see the status of my uploaded invoices and the status of my customers' purchase orders without having to reach out to the customer.

Cons

I do not like that this software constantly throws errors and doesn't always process my invoices. Half the time, I don't know whether the invoice was sent or not because it jumps me back to the home screen when I'm mid-way through uploading an invoice. When trying to open purchase orders, I constantly get "exception encountered" error messages and have to reopen the PO's numerous times in order to see them, then cross my fingers that I don't get the "exception encountered" error message again and again when I choose print. The worst part is that we as the customer are forced to pay for this service that rarely works. We have no choice be to receive PO's from this site and to send invoices through this site. Some of our invoices come to ~$35 A PIECE to send! Many customers use sites that are no cost to us that work significantly better than this one.

Pros

Nothing. I hate this software. We use it only because our customers require us to

Cons

It's awkward and outside of our normal processes. Every customer uses it slightly differently, so you never really get used to what each one needs. Customer support is terrible - and we need to call them EVERY TIME we need to process an invoice in the platform. Worst, though, is that they're charging customers for it - and telling vendors that their account is free. Then, when SAP Ariba signs enough mutual customers, they start charging the VENDOR for a service they hate using. They get paid on both ends of the transaction - even though we're transacting through Ariba under protest. It's extortion, really.

Pros

nothing - everything in the system that I've used is broken. I've had a different problem with every PO I've created.

Cons

This is the worst software system I've ever encountered and I worked in government for 15 years. It is constantly crashing, the team buying function doesn't work, the system can't cope with changes to POs after they have initially been created. E.g. I want to break 1 payment into multiple at a later date - the system can't deal with this and now I'm left with cranky vendors who can't get their invoice paid. I manage over 30 contracts which are all multi-year. I can't get my colleagues access such that if I'm on leave they can't pay invoices for me. Some POs I've created never got sent to the vendor, even though other POs have gone. There are so many bugs in this system. Stay away from it if you are a large, complex organisation.

Pros

- Evaluate risks in the Supplier´s value chain in the following areas:

a. Quality Management,
b. Sustainability and integrity,
c. Health / Safety / Environmental,
d. Quality and Continuous Improvement,
e. Operation Excellence and Supply Chain,
f. Data Security

- Supports the process for conducting a financial health review of the supplier.

- Be efficient through the sharing of supplier qualification status and risk mitigation actions across the company

Cons

- Prompt Assistance is needed form the support Team is needed especially on assisting the supplier who has troubles with registration in SAP Ariba.

Pros

SAP Ariba has been so reliable and easy to use.
The implementation of SAP Ariba is easy.

Cons

I like the features of SAP Ariba.
They are so amazing.

Pros

It is the best management program that helps companies expand, as it provides many services that allow new horizons for cooperation with others and contribute to increasing the company's ability to track spending. SAP Ariba provides complete transparency in the procurement process. Through its analytical tools, it is able to connect suppliers and buyers on a single platform, enabling them to complete all stages smoothly and flexibly. The user interface is attractive and easy to use, and it is cloud-based, enabling all parties involved in the operations to get the best fit for their services. I like the reports that I can get that show you consumption patterns and many data according to your interests, which gives you new horizons and gives you ideas that enable you to get the desired success.

Cons

It has not many negatives. In terms of business as well as day-to-day dealings with suppliers, I find it to be a useful software that I can rely on for management needs. It requires some training to use its services effectively, and some apps have trouble connecting with it.

Pros

The quality and ease of user interface. best customer service and standard in the market

Cons

basically its costly and a not suitable for small companies

Alternatives Considered

Reasons for Choosing SAP Ariba

Pros

It’s a compliance tool so it’s a way of ensuring that offers sent by suppliers, tender documents etc are captured centrally and survives even though an employee has left the org.

Cons

I hate Ariba and I will have plenty of reasons to justify this. First, this was not designed to be user friendly or intuitive at all! It’s like a programmer decided to be a procurement manager and started introducing complicated steps to what is otherwise straightforward. Sending a tender document to suppliers by email takes 5 min vs sending by ariba which takes anything between 5 hours to set up to 5 days depending on approval gateways.

Secondly, it’s very unforgiving. If you didn’t do something the right way, the only way to undo it is to start from scratch.

Third, it’s user interface sucks. Nothing is connected or seamless. You literally have to memorise the series of tabs and drop down cells to run a tender.

Fourth, it’s NOT customisable at all. Everything seems to be hard coded and if there’s any feature or function change it will take months even years to get implemented.

Lastly, I’ve used ariba in a previous organisation 9 years ago and well… I’m using ariba in my new org now and NOTHING has changed. So you’re buying a junk car who will tell you that to turn right you have to steer your wheel one full turn first before you can turn right.

Pros

From a vendor side of this software, it was revolutionary. We got paid 10 times faster for our service contracts. Batch invoicing was easy and organized.
It was easy to batch invoice monthly for our standard service contracts and also the functionality of specialty services that were not a part of the regular scope of the monthly services.
As an account manager, Ariba actually helped me to manage our facilities maintenance service providers. Also, as a project manager, it was easy to submit specialty invoices. They would then be sent to the correct team of our client for review and easy approval.

Cons

At the start is was difficult to learn. But during the course of using the software, Ariba upgraded features and once we learned how to utilize all the features, the benefits prevailed.

Pros

The best about this software is that it is very easy to create requisitions with this and once it goes through the approval process get converted to Purchase Order to be sent to the supplier/vendor. It also has many features where if you are out of office you can delegate your approval to someone at the same level as you or your senior. This adds a layer to security. You can initiate POs on behalf of someone and it sends an emails about the approval flow to them for visibility purposes. You can also add an extra approver as needed. It also has a procurement app which makes approving POs so easy.

Cons

Ariba requires detailed training before use. Initial setup and training is extremely important to launch this software for everyone to use. Searching through old POs is not easy but once you learn this art it can be extremely beneficial for reports and calculations for management.

Pros

This ERP system does offer GUI. The systemis easy to use as compared to SAP previous versions.

Cons

There is a limit of 100 MB for each file that can be uploaded. If the file size is more then 100MB then this system will not accept it.

Pros

Its end to end integration of supply chain ecosystem from RFQ to final invoicing.

Cons

User Interface looks little confusing and experience little slow apart from that product wise it was awesome.

Alternatives Considered

Pros

Ariba has allowed us to consolidate our ordering processes under one, simple-to-use dashboard. What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25%.

Cons

Roll out was shaky and the learning curve was a bit steep for a number of our users. But, as with anything, practice makes perfect.

Pros

its accessibility and the flexibility that even the client and vendor can use the same platform to interact financially Due to which the cost is reduced / lower risk and easily the work is done.

Cons

First timer user needs to have a good walkthrough and step by step guide to raise PR /PO and then approving invoices.There is no free trial for the tool availableAll information on invoice has to be 100% accurate else the invoice dosen't move forward for payment

Pros

It is the go to tool for onlinebidding. Vendors are familiar with the tool. Buyers have another strategy for cost savings

Cons

It has so many features that sometimes creating a bidding event can take some time and effort to set up.

Pros

What I like most is that you can follow a job, from purchase order to invoice, in one place. You get notified when a purchase order has been entered or changed, and you can go in and submit your invoice against the PO once the job is done. You can also track the invoice's progress through the system on its way to payment.

Cons

What I like least about this software is that if you make a mistake, it can take some time to get it corrected in the system, sometimes taking away precious time in getting paid for a job.

Pros

This billing and invoicing tool is easy to use.
SAP Ariba has great capabilities.

Cons

SAP Ariba is so powerful to use.
No issues with SAP Ariba.

Pros

It is a really flexible piece of software for managing spend with vendors. Once vendors and services are set up it makes the whole spend process much easier meaning that purchasing decisions can be dealt with quickly and easily.

Cons

At first it can be hard to navigate the system and get everything set up.

Pros

Supplier can able to upload their documents for vendor registration in Ariba SLP portal

Cons

Catalogue purchase.CIG Cloud Integration Gateway.

Pros

as a Company you can outsource multiple functions to Ariba saving you lot of your precious time and money as you get one stop shop for your needs as compare to managing a big team for getting the same kind and amount of output.

Cons

Customer support service could have been better.