SAP S/4HANA Cloud Reviews

4.4
Overall rating
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4.4
Overall rating
Reviews
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About SAP S/4HANA Cloud

SAP S/4HANA Cloud is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research...

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Feature ratings

Value for Money
4.0
Features
4.3
Ease of Use
3.8
Customer Support
4.0

Browse SAP S/4HANA Cloud Reviews

337 of 337 reviews
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Dominique
Dominique
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2023

sap s/4hana all in one Data management software

My experience with the software was very excited. I went through a training session by an old trained employee, my responsibility vas ti release Items in the system, and transfer it to the operational level (production or asset care of infrastructures). Easy to handle after a minimum training session

Pros

Handle high performance and acuite applications in the business. Access Data in the business, manage them to garantie it quality at all levels in the entreprise. Cost reduction by giving treated and proven information needed by it user to manage th Manage the. Cloud base management software available Anny Time

Cons

Customization require an acuite knowledge of the software and the business being setting.Highly secured and sensible to be handled by non-trained person.

shaik
shaik
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2018

SAP Hana is a memory data platform that accelerate the business processes,deliver process...

Pros

The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons

The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

MIKE
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
2

1
Reviewed on 20/12/2018

SAP EXPERIENCE

HAS EVERY FUNCTION YOU COULD WANT TO MANAGE THE MAINTENANCE DEPARTMENT IN A MANUFACTURING FACILITY. THE PROBLEM IS IT IS NOT USER FRIENDLY AND YOU HAVE TO GO THROUGH SO MANY MODULES TO ACCOMPLISH SIMPLE TASKS

Pros

IT CAN DO JUST ABOUT ANYTHING YOU WANT TO DO FOR MAINTENANCE PLANNING/SCHEDULING AND REPAIRS INCLUDING PARTS

Cons

YOU HAVE TO GO THROUGH WAY TO MANY LOOPS TO COMPLETE TASKS. NOT USER FRIENDLY. YOU CAN MANAGE THE PARTS FOR EQUIPMENT REPAIRS OR PM'S BUT THERE ARE SO MANY SCREENS YOU HAVE TO GO THROUGH TO ACCOMPLISH THIS.

Top SAP S/4HANA Cloud Alternatives

Mudssar
Mudssar
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 12/05/2020

Business Operations with SAP cloud ERP

Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios.

Pros

Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support.

Cons

Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports,

Alternatives Considered

SAP HANA Cloud

Reasons for Switching to SAP S/4HANA Cloud

Business volume increased.
Gabriel
Gabriel
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 21/07/2023

A consultant perspective on S/4 HANA Cloud

Pros

S/4 HANA Cloud brings a refreshing upgrade experience, which has always been a pain in every organization I have worked with. It also you forces you to re-focus your business processes, as the upgrade responsibility now occurs when dictated by SAP. Something great about having the most up to date system is S/4 is very focused on enabling APIs to interact with your ERP. Since you are constantly updating, you have available the latest APIs.

Cons

Its main strength is also its weakness. Your business users have to be very focused on validating the base functionality after an upgrade. It can be time consuming at times, but is essential to ensure business continuity.

Ali
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2023

Amazing software

I loved my experience and I feel as though the pros outweighs the cons.

Pros

I liked how easy it is to use and how to navigate information to get key reports completed.

Cons

Can take time to integrate as implementation is a very long process

faaiz
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/03/2024

Great ERP system with in house analytics system

Pros

I really like the Analytics module and amazing visuals it provides. The overall ERP system is really great too.

Cons

The initial on boarding for non technical people could be a little tricky.

asad
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 21/01/2024

Best ERP system with a very active online community

Pros

Easily integrated with multiple business tools.
Very wide and active Community.
Great documentation available.

Cons

Initial onboarding can be a bit tricky for novice users.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 08/11/2023

SAP is already the best ERP and yet S/4HANA is Better

Pros

Durability, Performance and integration skills

Cons

I don't have a negative experience yet.

Richard
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/04/2018

SAP HANA provides an in memory database for fast data access and processing

I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

Verified Reviewer
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 07/10/2023

S/4HANA helped massively boost our manufacturing processes

Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and reduce human error by automating a lot of our repetitive operations, but we've also set up a system where data from all kinds of different areas flow down, get consolidated, and then charted to boost our data-driven decision making. It's pretty costly an difficult to set up, but once you have it up and running, it'll really boost your operations.

Pros

The best thing about it is just how integrated it is. We really needed a system where we didn't have to sync a dozen different tools together to run our operations, and S/4HANA has been a lifesaver in that regard. All the modules are linked together so you don't have to worry about integration health and all the data gets synced straight away

Cons

The pricing is a big disadvantage. It could be an issue for companies looking to use SAP to support their expansion.

Jalacia
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 28/02/2023

Top application to use.

Pros

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons

What I least like about this software is the sign in page .

Bhagya
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 30/05/2021

SAP S/4 - Brilliant ERP

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 06/12/2020

leading ERP with automation and intelligence

Pros

Multiple deployment options
very well integrated
Facilitates rapid Business Process Transformation

Cons

the upgrades are a bit time consuming
application is bit rigid, but built rigid on purpose

Matti
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 14/01/2023

Excellent ERP software

My overall experience has been really good. I use SAP Hana daily and it really makes my work more efficient since it has so much data in it that gives accurate reports and analytics of our operations.

Pros

One of the best features of SAP HANA is its high performance and real-time processing capabilities. Because it stores data in memory rather than on disk, it can handle large amounts of data and provide fast query response times. This boosts all operations of our company and minimizes downtime.

Cons

Can be complex in the beginning like all ERP tools. It also has limited integration possibilities with non-SAP systems.

herbert
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/09/2021

Satisfied user review of SAP S/4HANA

Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

Lina
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 15/04/2021

Automation with SAP in business

SAP ERP has allowed me to reduce workdays by consolidating accounting information of the company. It has allowed me to automate financial reports and be more and more accurate with the numbers.

Pros

the software is very complete, you can have all the information on accounts and finances in one place and access from different places. Reduces times in company processes. It is an efficient system that solves long operating times and manual work by employees.

Cons

sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs. Expert consultants are always required to make adjustments, the same user cannot make them in a simple way.

Dilip
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/08/2017

SAP is the tried and tested in erp, is the best erp software i have ever used

efficiency improvement while handling material management related tasks.

Pros

there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.

Cons

sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,

Sanket
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/02/2023

SAP S4 HANA Giant ERP Player

Pros

1. It is a real time tracking software for every business process.2. It is very convenient to use once you understand flow of business processes.3. You can manage every process of your business with SAP Standard funtion processes.4. You can customize this software as much as you want. 5. SAP has a vast area of implementation. It is used in almost all types of industries to manage their business processes.

Cons

1. It is very expensive.2. It can be implemented only by big giant companies who can afford it. 3. Complexity level is high if you are new to the software. 4. Time needed for implementation is massive.5. You will be need to learn and practice if you want to handle SAP Software.

keith
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/04/2018

SAP software is always great

We have Used this system for the ERP system to maintain the clients and customers and make the organization connected

Pros

SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM

Cons

SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile

Thayanne
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
2
Customer Support
N/A

5
Reviewed on 06/01/2022

Indispensable for a multinational

Pros

It is simply complete, the entire area of ​​the company is integrated into the tool, it is used basically for had, production notes, cost management, inventory, etc...

Cons

It is a little complex for those who are not familiar with a management tool, as it is complete, there are numerous transactions and authorizations are required in the company environment to access each one of them.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2022

SAP S/4 HANA in current trend

Best software for the people in financial market

Pros

Easy to upgrade business modelsCollaboration with ERP made easyLow costFast retrieve analytics insightsAccurate forecastingFaster month end close

Cons

Only compatible to run with SAP certified hardwareLimited hardware with costly investmentSAP hana doesn't support all wep products was one of the drawbacks

Luke
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/04/2019

1980's Interface, Poor Funcationality

SAP is not a very good ERP suite, there are many other options that perform far better and cost much less.

Pros

- Can manage enterprise through software
- Can help to get manufacturing housed under one suite

Cons

- Not at all user friendly
- Sluggish performance
- Outdated interface
- Does not interface with other SAP programs very well
- Requires significant quantity of staff to keep it running with basic functions

Marcelo
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 07/10/2020

Solid product with many years in the market

Overall It's been a good experience and you always keep learning more things about the software.

Pros

You can find a lot of information in the web and that it makes it easy to learn the basics. Also there is a strong community that can help you find answers.

Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.

Cons

You depend on customization to adapt the software to some business needs. Also it is very expensive so it cannot be implemented on small companies.

Audrey
Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/08/2023

One of the best ERP systems in the cloud

My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data.

Pros

The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction.

Cons

It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure.

337 reviews