User Reviews Overview

About SAP S/4HANA Cloud

SAP S/4HANA Cloud is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research...

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Feature ratings

Value for Money
4.0
Features
4.3
Ease of Use
3.8
Customer Support
4.0

Browse SAP S/4HANA Cloud Reviews

322 of 322 reviews
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shaik
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2018

SAP Hana is a memory data platform that accelerate the business processes,deliver process...

Pros

The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons

The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

Dominique
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2023

sap s/4hana all in one Data management software

My experience with the software was very excited. I went through a training session by an old trained employee, my responsibility vas ti release Items in the system, and transfer it to the operational level (production or asset care of infrastructures). Easy to handle after a minimum training session

Pros

Handle high performance and acuite applications in the business. Access Data in the business, manage them to garantie it quality at all levels in the entreprise. Cost reduction by giving treated and proven information needed by it user to manage th Manage the. Cloud base management software available Anny Time

Cons

Customization require an acuite knowledge of the software and the business being setting.Highly secured and sensible to be handled by non-trained person.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 11/09/2018

SAP ByD Struggles

SAP overall is very disorganized. I do not recommend purchasing any of their software because they promise you the world and don't deliver. Look at SAP Anywhere and S4, both have been flops up to this point.

Pros

It is great for SCM but that's about the only thing.

Cons

You have to click 10x before getting to the screen you need. It doesn't properly record revenue and doesn't offer a VSOE606 option for revenue recognition. If you're looking for an ERP you're better off using Netsuite.

Top SAP S/4HANA Cloud Alternatives

Jalacia
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 28/02/2023

Top application to use.

Pros

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons

What I least like about this software is the sign in page .

Verified Reviewer
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2023

Best tool for overall enterprise resource planning.

Overall, still the best choice for enterprise resource planning.

Pros

Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers.

Cons

1. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2022

A multiverse in its own.

Pros

Everything. I can write a book on SAP benefits. I have been job hopping for years and wherever I find SAP, I am certain that half my job is done. This Cloud version is even better. Couldn't ask for more. We plan our entire day, week, months, years through it, share it with the corporate through the cloud feature with no hassle. Each and everything in my maintenance department revolves around it.

Cons

SAP is the best ERP, hands down. they don't need to, but if ever I would love to see them working on their GUI.

Dhaval
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/02/2023

SAP HANA Review for Business perspective

Pros

Basically this is Enterprise resource planning. It helps business to integrate all the things and make things easy and understandable. More importantly it works proactively and functionality are awesome and helpful for the users

Cons

We can say this bit expensive for some buisness. It includes very much data so sometimes it becomes hard to find data

Shivani
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 23/12/2022

SAP S/4HANA Cloud - Complete and Easy Solution for your business needs

SAP S/4HANA cloud is easy to access, heavy data is also captured easy and it takes seconds and minutes to fetch data from system. Customization is easy and we can customize reports user specific.

Pros

Ease of Access and efficient in working and downloading any report

Cons

Flowchart of P2P process and Q2C process which is available in their SAP Business One solution. I believe that is one of the best feature to have in any software.

Vicente
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2022

recommended

Pros

I like the ease of carrying out the activities, control management and integrated finances

Cons

It is an easy to use application, I had no problems using it

Balamurugan
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/12/2022

Purchase Order

Pros

Supplier can able to update Material status in SAP S/4 Hana.

Cons

User Friendly interface.Web based applications tool.

Richard
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/04/2018

SAP HANA provides an in memory database for fast data access and processing

I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

Verified Reviewer
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2018

A step into the future.

With SAP HANA, my skills in view calculations have increased, I have another point of view about how to create one type of report or another. It is also very productive and very fast response. In addition with other tools like SAP Lumira, Qlik View / Sense and Tableau you can get a nice result, it leverages BI to another level and makes your experience even better.

Pros

SAP HANA, or Netweaver over HANA DB (HDB) is a step into the future. Before this concept of in-memory computing and memory storage (without reading the disk all the time), some reports took very long to load. Now you can get access to a larger piece of data in seconds. HANA also brings BW to another level of real time reporting, even detailed information can be shown in no time, its very fast. The way we build views by using the HANA Modeler is very simple but yet powerful, you can do a lot with little knowledge and much more with some expertise.

Cons

The tools used to work with HANA are both the HANA Studio or Eclipse with SAP HANA plugins. In my opinion, it could be better than it is; with more components, less bugs (you have to restart the environment every once in a while) and a better explanation about how the aggregation you see has been formed (Simpler than PlanViz).

Mohamed
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 18/01/2019

All in one ERP

Pros

1- Data processing speed is better than any other ERP with it's in memory Technology incorporated in the system
2- Very secure from user security setup to data encryption and patching.
3- easy to use interface for users
4- it comes with best practice for any business, so you only need to follow their defined process for your business
5- it has all the modules any business will need "Financials, auto payment, Purchasing, Material Management and Monitor, Treasury Management, online bidding and More.
6- Easily integrate with other systems if you have other operational Systems
7- it has Powerful HCM that manage Employee life cycle " Recruitment with auto screening and staging - onboarding - Transaction Payroll - Training and developing - Performance Management and succession planing
8- Reporting and Analysis tools to help evaluate company performance.
9- Budgeting and planning through out the System

Cons

1- cost of acquiring the software or the needed hardware.
2- implementation time and cost are very high compared to other ERP systems
3- Maintenance contract cost is also high.
4- the need for a dedicated experienced team to Administrate the system
5- the need for the company to define all its processes before purchasing such huge system as you may spend more than what's actually needed for your operations to run

Diogo
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/05/2023

SAP 4/HANA Cloud Review: Scalability, Insights, Connectivity, Customization Considerations

Pros

Enhanced scalability: SAP 4/HANA Cloud offers improved scalability compared to its on-premises counterpart, allowing businesses to easily adjust their resources based on demand. This flexibility enables efficient growth and cost optimization.Simplified maintenance: The cloud-based nature of SAP 4/HANA Cloud eliminates the need for on-site hardware infrastructure and reduces the burden of maintenance tasks. Updates and patches are managed by SAP, ensuring system reliability and freeing up IT resources.

Cons

Dependency on internet connectivity: As a cloud-based solution, SAP 4/HANA Cloud heavily relies on stable internet connectivity. Any disruption in internet service can impact system access and business operations, causing inconvenience and potential downtime.Limited customization options: Compared to on-premises deployments, SAP 4/HANA Cloud may have some limitations in terms of customization. This is due to the standardized nature of the cloud offering, which may not allow for extensive modifications to meet unique business requirements.

herbert
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/09/2021

Satisfied user review of SAP S/4HANA

Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

Milton
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/06/2017

More than 10 successful implementations in different kinds of industries. In time and within...

Gain of experience on different business process in several kinds of industries, like retail, pharmaceutical, media, manufacturing, etc.

Pros

It's amazing how this system is capable to change the culture within an organization, enabling it to compete in a globalized world and to achieve corporate and financial goals.

Cons

It requires the allocation of human and financial resources in order to achieve the expected results. Also, is very important to select carefully the SAP implementation partner who will support and guide you during the implementation, from the start to the go live.

Jose Alejandro
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 26/03/2019

SAP ERP is still worlds leader

Pros

I've been working with SAP ERP for last 5 years, and its a very complete suite for ERP tasks, it had made easier our job, many processes have even been speed-up and upgraded lately, they are faster than before, and its an software very much customizable, and has an good support from all modules Finance, Sales.

Cons

Sometimes vendors give you high hopes on this software, and sometimes it has it limits, so i've seen some users that think this was going to be an ultra speed erp, and it is not.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 27/03/2019

SAP Business ByDesign implementation

In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation.

Pros

The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations.

Cons

I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules.

Ravikumar
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2018

Its a tremendous user performance optimization

Its almost 3 to 3.5 years experience of this software it was tremendous experience of this software it will get good user performance and business productivity and also its customer satisfied the overall performance

Pros

Its a column based and row based which is faster user data access , auto compressing the data and also parallel processing

Cons

Its time taking if we are not giving the software required hardware like memory, CPU, Disk space etc.. and also the will suggest the certified hardware partner.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 24/04/2018

I use the industrial version but work for a retail company so that is a challenge on its own.

Learning about purchasing items from over seas as well as charging customers and processing POs. My first system in the"real world"

Pros

I like being able to view all of the settings of an item on one screen and ability to customize setting such as restricting to specific vendors.

Cons

I don't like that i can't view one style at a time but I believe that is due to the model that my company chose to purchase. We work with multiple sizes, it would be easier to view at a style level.

Verified Reviewer
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/01/2022

Not for everyone, but if it fits your needs it is great.

Good, beware of costs cause it is expensive.

Pros

It can do everything! It can be molded to do exactly what you need, it is safe and robust to handle the biggest of business

Cons

Quote and budget wisely! Changes will soon stack up and you will be making constant implementations to make it do what you want to do, it does everything out of the box, but probable not the way you want/need it to.

Robyn
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2023

You'll save so much time!

Pros

This program handles all the things that I used to have to keep track of by writing everything and keeping it filed in filing cabinets. This way is SO much faster, and I can get done in one day the same amount that by hand would've taken me like 3 weeks.

Cons

It took longer than I expected to get it fully set up and ready to go.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/04/2019

‘It’s a total package – hard to beat’

It’s a system hard to replace by competitors. I haven’t found a user who is not satisfied with SAP.

Pros

SAP Business By Design is a well thought out ERP solution designed with the expertise gained in this field for over a decade.SAP have integrated CRM, accounting, project management, SCM, supplier relationship management, HR, executive management dashboards, and compliance in one single package and is offered as a SaaS. While SAP manages upgrading, hosting and maintenance, the system itself is scalable relatively to expansion of the business. Its super updating process allows users to manage accounts for multiple currencies in different stations. One of the outstanding features is the self learning material found in the system which helps to get the full potential of this complex all in one system.

Cons

As an advanced ERP and cost wise, this is more suitable for medium and beyond organizations.

Issac
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

3
Reviewed on 08/10/2019

Only as good as your company uses it?

SAP is user friendly, but I feel like my company doesn't use it in the most efficient way.

Pros

Using SAP is very user friendly once you know what you are doing. There is tons of point an click items to get through so I was able to start using pretty quickly.

Cons

If you are not an expert user then you might not realize that there are so many shortcuts to help make your work more efficient.

Tadeo
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2019

International Purchases

Is a system with which I work every day bought all kinds of spare parts and equipment for the different polar lienas

Pros

The ease that I have to put order, charge prices, search purchase history, review supplier data, among others

Cons

The difficult thing that it is done to the suppliers to be able to fill the Request of offer and be able to associate it with its number of parts.

322 reviews