User Reviews Overview
About Backlog
Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management,...
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All Backlog Reviews Apply filters
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Review for Backlog
Pros
It's easy to manage task on Gantt Chart. I can see status, edit start time and end time,...without having to refresh the page.
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Excellent ,easy to adopt,easy to use
We are using the Backlog tool on 2 projects with a total of c. 30 people involved. For one of those, it is used solely as an issue tracker. For the other one, it is used as the main tool for managing the project( keeping the track of backlog items, version, milestones, question, improvements....) Wiki is widely used for changelogs and manuals. Project documentation is stored in the Files section.
The whole team ( especially the upper management) is really satisfied with the tool and we will keep on using it for upcoming projects.
It also has gained some traction in the entire company so other teams are using it with the same results and satisfaction.
Pros
- easy to use
- Wiki functionality
- ability to add a custom category and issue types
- dashboard and recent activity
- search functionality works excellent
- support team
Cons
- lacks the ability to add custom status for issues (starter plan)
- mail notifications are sent to the assignees only, but not the one notified in the notify field
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Backlog Review
Pros
Easy to use, the UI is attractive too as i can have different Theme for different Project
Cons
Print of Project List into Excel, all the Description of task are not included
Top Backlog Alternatives
- Industry: Outsourcing/Offshoring
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Common software in Japanese Company
I use this software maintaining the offshore project from Japan, this software mostly good, never hang or shut down, because this software conduct the maintenance after the office work.
Overall this software is good for maintaining the projects.
Thank you
Pros
1. We can attach project file into the software.
2. We can track by the project category.
Cons
The interface not so attractive, that's why Japanese people mostly like this software.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Works exactly the way you would expect
Pros
Simplicity, configurability and easy of use.
Cons
Would have liked a little more configurability and the printing optiosn are kind of limited.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Software
It is very user friendly and easy to use
Pros
I have been using backlog from the past 2+ years. It is very easy to use. It has many features like wiki, store file, gantt chart... Recently they introduced the Board which is very useful to see all the tasks in one place.
Cons
There is nothing i am disliking from this software
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Easy and Very Useful tool to manage projects
In general, gives a very good overview to the team and the project manager on who is doing what exactly. Following up on tasks that have not been completed is easy and is a very transparent way to work.
Pros
Can easily separate tasks through projects and milestones. I especially love the Gantt Chart and how each it is to use. Overall just great to see overall picture of how the project is doing and who is doing what.
Cons
I find it frustrating to changing Status only after creating the task. I wish I could change when I create a task if it was already Closed, Resolves or In Progress instead of always clicking each task and changing it manually. Feel very time consuming.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Easy to learn quality program
Overall excellent app for a great cost that your team has control over. You get to pay for the level your team will use without the burden of overwhelming excess features. Definitely recommend.
Pros
I've been trying out a lot of project management software lately and I think Backlog is a strong contender among them. It's quick to learn and the UI is sleek and appealing. It has all the essential features for project tracking and coordination. I liked the inclusion of the Wiki as well, and I like the tiered subscription model they use, making it easy to find a level of feature availability that suites your team's needs.
Cons
There isn't anything major that stands out. There's room for more options and features (more specificity in the prioritization area, maybe) but it has all the essentials from what I can tell.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Work smarter with Backlog!!!
Friendly, easy to use, easy to manage, work more efficiently. However, we need to notify the user (via email) when the server has problems to be able to organize the work
Pros
Unlike the Github, GitLab ..., Backlog allows me to have an overview when the project has multiple modules, each module needs a separate git repos.
Cons
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
This service is very good.
We use Backlog to track all the work in the department. All the documentation is stored in Backlog. It's very convienant.
Pros
The software works well. It makes it easy to track what everyone in the group is accomplishing each day.
Cons
When we send emails to Backlog, embedded pictures are lost. We work around it but it would be better if it just worked. Additional reporting would be nice to have.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Great tool for product dev
Issues are now well qualified, documented, categorized, with priority, easy to focus on what needs to be done
Pros
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what. It really helped me to make my projects live and faster than before using this great tool
Cons
I wish the mobile app would have been more developed to have the same features as on web version
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Excellent for bug tracking
Pros
Backlog enables you to register and track bugs on your system, being an agile and easy-to-use tool for any type of user. It has several options for bug tracking, from version and tag specifics to a wiki for quick reference and consistency of information. In addition, the ability to include users to be notified about a bug's resolution, without necessarily being the creator or assignee, is very good and functional!
Cons
While creating an issue, if the company has already standardized a way to include them, Backlog does not indicate if a bug has already been registered, causing the multi-user test routine to become a bit messy and / or repetitive if they do not check the list before including the issue.
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Backlog Review
Solid PM tool with flexible pricing options.
Pros
Solid Project Management tool for software development teams. Interface is intuitive and training is minimal. Good reporting and project communication capabilities.
Cons
Sometimes the more advanced features you are looking for are only available in the higher cost subscriptions.
- Used Daily for 6-12 months
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Review Source
Overall not a bad experience
Pros
ease of use
Cons
one feature that your tools does not provide is the ability to put more people in the loop for CC and notify automatically if there is an update
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Simple and does what you need it to
Pros
Easy to use and allows our team to do what we need to without getting in the way.
Cons
A few additional QoL additions onto the features that are already here would be great (such as multiple assignees).
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Product for Monitoring Product Activities
My experience with Backlog was excellent as we were looking for tool to monitor our product development. As we were a startup company we have limited source on funds and came across with backlog which supports our cause. We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog.
Pros
Ease to Use, Team Member were able to use it on their own without any support, Quick response for support from backlog team.
Cons
Nothing as such , would suggest that if you could simplify use of filters.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Extremely Easy to use and Quicker!
Its a good project management and bug tracking tool.
Pros
- Backlog is quite faster in terms of search
- Dashboard and other projects related stuffs are well organized
- Rich functionalities for project management
Cons
One thing I noticed in Backlog is listing of parent issue and sub issue, its showing both of them when we assigned an issue to some parent issue, it should only show the parent one and when click on that parent issue it will open up the sub issues if it have any.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Good and ease to use
Pros
Milestone and task management on daily basis
Cons
QA workspace management on daily basis
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use and flexible issue tracking software
We are using backlog for issue tracking. It is flexible, it allows us to define our own states. Also it is easy to create new issues and search for existing ones.
Pros
I love the kanban view. Also I like the flexibility of the issue states so that I can set up my way of working easily.
Cons
Even though there is an attachment preview I wish when you click on them you could get a bigger preview within the site itself.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Backlog for integration into Workday
Pros
It has good functionality for setting deadlines, tagging people, and notifications.
Cons
Nothing comes to mind at the moment as something to dislike.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Using Backlog
Pros
Great project management app or just because you need a issue management, subtasking, bug tracking and burndown charts app. The user interface and user experience works best.
Cons
It is awesome for collaboration and the integrations are seamless. This requires multiple steps in the software.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Amazing tool
Very happy with this software that helps us to track bugs and optimisations on our website.
Pros
Very easy and user-friendly tool, perfect for tracking bugs.
Cons
nothing I found this software perfect for our needs.
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Easy to Use
Easy to keep track of activities, easy to assign new users,
Pros
Daily tracking of activities, when they are due and/or overdue
Daily report
Cons
Would like to see a more MSP-like display of the project plan and Gantt chart
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Good
Pros
bugs add functionality of this menu , filtration of task items etc.
Cons
particularize bugs of rates , data operations etc.
- Used Weekly for 1-5 months
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Review Source
Wonderful project management program!
Pros
This product is easy to use and very functional. It is great for beginners and expert users alike.
Cons
Not being able to cc other users to add them to the group. This would be helpful to have in order to cut down on the time it takes to involve other users.
