User Reviews Overview
About Blackboard Learn
Help learners, instructors and institutions achieve their goals with Blackboard Learn by Anthology, a market-leading Learning Management System (LMS). Blackboard Learn runs from course development to assessments and integrates...
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- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Blackboard Learn Review
I had great experience with Blackboard Learn and I will continue to use it in the future. I have not found any other education software out there that can do what Blackboard Learn does.
Pros
It is easy to use and has all of the feature I need like auto grade, the ability to create quiz and text on the fly and allow the student to get involved in the discussion.
Cons
There is nothing I do not like about the software.
Alternatives Considered
Google ClassroomReasons for Choosing Blackboard Learn
Google classroom do not have the ability to auto grade and it does not have the ability to organized things in different pages like Blackboard.Switched From
Google ClassroomReasons for Switching to Blackboard Learn
I chose Blackboard Learn over these alternative because it is a higher quality product with far better features than any other I have ever seen.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Reliable where it counts
Pros
Blackboard is a rather intuitive learning platform, packed with a huge amount of features. If you need it for your school, it can be done. There were also a number of training materials and good customer support. It's reliable, which means students and instructors will know when to expect outages and prepare accordingly.
Cons
The UI, until recently, was a bit stale and outdated in appearance. Thankfully this has been updated and seems more modernistic now. It is also a bit more expensive than alternatives.
Alternatives Considered
MoodleReasons for Choosing Blackboard Learn
Moodle didn't have enough of what we needed and experienced a lot of down time.Switched From
MoodleReasons for Switching to Blackboard Learn
It had more features and seemed more reliable based on our experience.- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
BlackBoard Learn is a Relic of a Bygone Era
I have used BlackBoard Learn for 5 years now, and I can report that it's a tool that I've tolerated with a fair degree of frustration, as opposed to a tool that I'd relish and recommend to others.
Pros
BlackBoard Learn is a reliable tool for basic communication, content collection, and assessments. There are convenience factors baked into its framework in the sense that instructors can readily copy and reuse materials from earlier semesters, but other capabilities have far surpassed the benefits of this complacency factor. Also, the price point of BlackBoard Learn is extremely compelling, and they have reliable customer support and service.
Cons
Doing anything on BlackBoard Learn requires significantly more clicks and testing than competing products. The design is clunky, and it directly contradicts the instructional delivery of faculty who know what else is out there, as well as the learning-design preferences of Gen-Z students.
Reasons for Switching to Blackboard Learn
I was not part of the committee that made the decision to continue with BlackBoard Learn, but I believe the continuation was justified because of its low-cost and the challenge of switching to a competing model. Upgrading the LMS is a bit like updating your operating system. You can kick the can down the road and keep your status quo in place, but when you eventually update, you gain new capabilities, efficiencies, securities, and collaborative synergies.Top Blackboard Learn Alternatives

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Industry Standard LMS
Blackboard integrated seamlessly with our current system, Microsoft Teams
Pros
With an established ecosystem and many tools available, Blackboard is my go to LMS for schools and other educational institutions
Cons
Blackboard is a bit pricey, however you get a polished piece of software.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
A decent LMS, but there are better ones out there that have less workability issues
I have used both Blackboard and Moodle in the past, and I found them very similar for what they offered. I would have been fine using Blackboard indefinitely had I not found out about Canvas, which is what we are using now and I am absolutely it's biggest fan!
Pros
I used Blackboard for almost 10 years, and it was a decent LMS for my needs. When Blackboard Collaborate came out, it was even better because it added a new layer of possibilities (I could have several webinar/conversations going, merge conversations, and/or present to different groups at one time). However, there were always bugs in the system, even though we updated constantly. The Blackboard app was also very limited.
Cons
Too many bugs and freezes; many of my students had issues with accessing links when they used different internet browsers. Good for a small school or business, but not larger ones.
- Industry: Renewables & Environment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Blackboard, learn in a complex fashion
If you compare this to operating systems, blackboard provides a more linux/windows experience. The platform is robust and complex with a lot to offer, but this pro at the same time makes it a downside since it is not user friendly compared to other market competitors. As a student who used it for 3+ years. I understand and appreciate what the platform provides but I prefer simplicity over complexity.
Pros
The big scale design of the platform is ideal to have all your academic needs in one. Access to a combine calendar allowing for easy visualization of homeworks, projects and tasks. Easy view of currents classes and course materials. With the years of experience this platform is reliable and complete.
Cons
Even though the complexity is robust, sometimes it can be overwhelming for students and ease of access across the platform is not the best compared to other market competitors.
- Industry: Design
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Blackboard as a home base for college students
I had a fairly pleasant experience with blackboard, i was able to do much of the tasks I expect to be able to do on an LMS. I just wish that the design interface would be more simple and modern. Also more functionalities and integrations would be nice. Eg: opening a pdf file on blackboard directly instead of a redirection to a page or a pop up
Pros
I like that it is fairly easy to use. Users don’t require extensive training to be able to use the product, and I like that as a student I can upload assignments and get learning modules from the same place, so it is convenient.
Cons
I think the user interface design is a bit outdated. It is less appealing than other LMS such as canvas learn. I also hear a lot of my professors complain about how complicated it is on their side to navigate blackboard due to the repetitiveness and redundancy of blackboard.
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Blackboard Review
I found the software easy to use and it was beneficial to providing higher education to those in the workplace and those who attend NU.
Pros
I prefer Blackboard Learn over other software that I have used in the past and recent events. The simplicity of the system ensures that it is easy to use for all generations, teacher and student, and all of those in between.
Cons
Right now, I do not think there is anything I would change.
Alternatives Considered
CANVASReasons for Choosing Blackboard Learn
Ability for users to understand the program.Switched From
CANVASReasons for Switching to Blackboard Learn
How easy Blackboard learn was to use compared to other softwares.- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Perfect and always saves time
Pros
The softwares capacity to synchronize contacts and users information.
Cons
Near to perfect but it has little hitch when it comes to support.
Alternatives Considered
CANVASReasons for Switching to Blackboard Learn
Canvas tend to favour learning institutions only.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Super Functional Platform
Not the most ideal LMS for regular users visually and navigation-wise, however, you can count on it to get the job done.
Pros
It entails numerous features that are designed for the ideal LMS for different levels of education. It helped form the basis for other platforms.
Cons
The UI/UX is close to non-existent and needs a lot of customization and improvement. Unbeatable functionality but the ease of use and aesthetic is lacking.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Blackboard - Really clunky!
At our institution Bb Learn instructions sometimes don't match the local implementation.
Pros
What I like most about the software is what is is *supposed* to do: serve as a total course management system.
Cons
Everything about Blackboard is clunky — at least as it is set up in our university. Operations that should be drag and drop require multiple clicks. Nearly every function in Blackboard is present in other generic software and works more efficiently. In addition, Blackboard (as set up in our school) forces templates onto teachers, Redoing the templates into usable form takes lots of clicks.
Here are two examples of the most egregious design errors.
1. The Bb gradebook. It vaguely resembles like Excel or Google sheets in how functions. But unlike spreadsheets where one can easily duplicate columns and reassign formulas, the Gradebook requires separate multiple-menu-click operations for every column creation, every grade entry and every grade change. We find little flexibility in creating grading formulas, compared to off-the-shelf spreadsheet programs. And the import-export functions of Bb gradesheets to generic spreadsheets is so clunky that it is unusable.
2. Course duplication. Bb allows the teacher to duplicate a course. Except it doesn't really work. If you try and duplicate the course you taught in the year 2020 for use in 2021, you find that Blackboard will duplicate the general template for all university courses without importing all of the eaacher's innovations.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
BB Learn-the old workhouse
I will continue to use BB Learn or soon we will be using Ultra, for as long as I have to for my job. If my job were to ask me should we keep BB or switch to another LMS - I would say SWITCH!
One of the absolute worst features within BB is the Voice thread area. I used to use it and had to teach others how to use it. They (BB) decided to "improve it" a couple years ago and now it is so difficult to use that I tried to create user guides and could not get it to work and it was so complicated now, I have given up on it entirely and do not recommend that area at all for anyone to use.
Pros
I like the powerful features and security of the program
Cons
BB is the most frustrating program I have ever used. It was one of the 1st LMS programs-I have heard. Its design is clunky and seems to be created by someone with little UXUI experience, I mean UXUI was a field that was known only by the people in the top of their field 20+ years ago so that would make sense! The lack of logical design for buttons and search areas is aggravating. The lack of them going back and changing things for the better and getting a visual designer and UXUI person involved NOW to fix the program-is again aggravating. An example to add a user, you click on a menu item-it goes to a window on the right and there is a search field there which one is supposed to ignore and know somehow to click on a button that does not look like a button called "Find Users To Enroll". WHY, is the search field even showing? Do you know how many times if I get away form using BB for a few weeks or months I end up typing in that filed instead of a button that does not look like a button? Explaining to faculty to NOT type in the field is a constant, because your intuition thinks the design makes sense-it does not.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
True and Tried (but also Tired)
Please see above :). I've used BB since I was in college (back in the aughts) and regret that my future students at CSUSB will not have access to it moving forward. Even still, I likely won't miss the gradebook, though Canvas' leaves much to desire as well...
Pros
I know it extremely well, find it to be easy to operate, think its features are strong and easily accessible, and have had very few incidents with students being totally baffled by it. We switched to Canvas this year, and I rue the day the decision was made.
Cons
The GUI for our version of Blackboard was extremely dated (we did not use Ultra, which frankly seems like a Canvas clone). I would offer the following analogy... Blackboard : Canvas :: PowerPoint : Keynote (... and I'm a PC user). It's boxy, somewhat drab, and looks a bit 'late Geocities // Fark.com'-era.
EVEN STILL: I don't mind it - I'd rather have functionality than aesthetics, which is the tradeoff made with Canvas.
DEADLY SERIOUS NOTE HERE: The BB Gradebook has always been, continues to be, and seemingly will forever remain an enormous hassle. It is slow, tedious to adjust, difficult to manage, and user unfriendly.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Blackboard works well enough, still trying to catch up.
Blackboard works well enough for what we need to use it for. There are other LMS that work equally as well, if not better, so there is healthy competition to push Blackboard to improve.
Pros
Blackboard is a relatively stable platform with few major bugs that restrict users from completing tasks. It has a long history and many users are familiar with the LMS.
Cons
Some of the tools don't always work as smoothly as you'd like. They are making major improvements but there are still issues that come up to make it a cohesive experience and tools not feel as disjointed.
Alternatives Considered
CANVAS
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Blackboard LMS for Business Review
My overall experience with Blackboard LMS Business is always amazing! It has helped and improved my grade so much because it lets me know ahead of time when assignments are due, which has helped be more organized as well. I love this software so much and I suggest everyone to use this!
Pros
A feature that I love the most about this software is it allows teachers to upload assignments online to eliminate the use of paper. This software is such an easy to use software and really simple to change any settings for the liking of your choice. What I also love about this is that it is a good platform to take tests and quizzes, which is super amazing because it is not confusing at all. I absolutely love this and it has helped be more organized!
Cons
A feature that I would like to see in the future is the mobile app, it could use a little improvement and it is a bit slow, but the desktop version is amazing so it does not really bother me because I usually check and do everything through my desktop. I still absolutely love this software.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Abomination is an Understatement
I had the opportunity to go to school online, or check assignments on a web-based platform. I liked that. But other than that, I cannot say a single good thing about it.
Pros
It is web-based. Some modules can be dragged and dropped. It has a lot of useless features I don't ever need or use, while missing ones that I do need.
Cons
Let's be real. Blackboard never heard of "less is more." They could learn a lesson from likes of Uber.
Here's what students need:
1. Educational content
2. Tasks with Due Dates and eventually grades
3. Chat (Group and Private)
4. Notifications
If a millennial designed Blackboard, the entire application could fit into a 3 page app, simple enough for a retard.
They went out of their way to make it complicated, so it would seem better on paper. They've put so many bells and whistles that it is an absolute nightmare for both students and professors alike. Confuses everyone and is a bottleneck in our educational system we should be doing without.
- Industry: Mechanical or Industrial Engineering
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Fine product, needs updating
Blackboard Learn helps students stay organized during the semester or course they are taking by having all the documents, videos, etc. that the teacher would like to share with them all in one place. But, Blackboard Learn is becoming very outdated and could use some serious UI updates, especially when compared to Canvas.
Pros
It's nice to have all the assignments, documents, and grades in one place. This helps to avoid professors handing out tons of papers or sending emails all the time. The mobile app sends push notifications about grades or upcoming assignment deadlines which is nice.
Cons
I have noticed some glitches using Blackboard (didn't get notifications, etc). The UI on the computer is outdated and counterintuitive in some ways for both students and instructors. The online service is completely different from the app version which can also be a problem. The online UI needs to be updated to look more like the app.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great and Powerful LMS - Blackboard.
Pros
The way we can review the documents; The better way to report plans localized to the group. I can gauge what matters more simple and directely. I like all the information, the trend is in one space, graphed automatically and an easy way of collaboration and track deliverables.
Cons
We don't have any major issues using Blackboard. It is a really good service for us!
Alternatives Considered
Moodle- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great LMS for University
It is very customizable to your individual class/course. I would highly recommend it.
Pros
I have used this as a user and as an administrator and it is a great LMS. I allows for easy communication sent to all students/teachers in a course.
Cons
There is limited activity tracking for students and visuals could be improved.
Alternatives Considered
CANVASReasons for Switching to Blackboard Learn
Overall ease of use.- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great LMS for school or uni
Pros
Blackboard is reliable and easy to use LMS, requiring little to no direction or training for new users. Communication and notifications are great, found all in one place for easy access and viewing. Gradebook is another fantastic feature. All the information about your assessments can be found in one place, including submission dates, marking criteria and overall grades. Submission process is great, allowing users to thoroughly review their documents and their similarity report before submission.
Cons
UI could be updated to be more user-friendly, e.g., minimise clicks, add more shortcuts for site navigation. Features to allow for collaboration in group projects/tasks would be useful as many users prefer external software for collaboration, communication between students and instructors and productivity. However, it is perfectly adequate for users familiar with the LMS.
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Blackboard Learn
Pros
Blackboard is one of the giants of the e-learning industry, so you can expect resourcing and the support indicative of a premier product. The mobile experience was relatively intuitive, which is a must in the current environment where students may be working full time while earning an online degree.
Cons
Compared to other learning management systems (such as Canvas or Schoology), Blackboard reflects the features and structuring of learning management systems of days gone by - specifically, it is structured most closely around a 'document dump' approach to online learning. This approach has been soundly refuted in the research, and while one can certainly design a quality learning environment, many of your end users will likely not have the discernment to do so. From a student's perspective, it is often difficult to access key pieces such as messaging and grades when enrolled in multiple courses at once.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
A good environment for students
Really nice experience especially since I went remote, very easy to learn because of its user friendly UI, it sometimes feels better than being in the office/class
Pros
The calendar was a great feature, I would always catch myself going there to see what I have due on which days, its a really nice addition to stay organized and check due dates in the case I forgot. Another additional feature would be recordings, having a space to go back and check previous recordings was great as well
Cons
Not being able to import the calendar to google calendars or going through a lengthy process to do it, Linking it with outlook calendar can be confusing as well at some points.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
seemingly popular but surprisingly clunky
This is not a minor software and many have found it to be worthwhile, so consider my review in context of your particular business needs. There may be aspects that fit your needs quite well. I just haven't found them in my case.
Pros
I can't say too much positive other than it is a reliable platform. Rarely experience outages which affect business critical functions.
Cons
I think that the back-end reporting features must be the shining star of this software. The front-end user experience is less than adequate. I have used blackboard to deploy data and assessments for 5 years, and I still have questions which require professional assistance at least once a quarter. It is time consuming to use and does not produce a clean interface.

- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Blackboard Analytics for Learn
Analytics has been a game-changer that is helping our institution create an overall better student experience.
Pros
Blackboard Analytics is an amazingly powerful data platform. Working in conjunction with Pyramid, Analytics lets you view Blackboard data from a "global" institution view, all the way down to a single mouse click, by one student in one course. In this ever increasing data-driven industry, Analytics is a powerful tool to help you make informed decisions based on real time data. Information is presented in easy to navigate dashboards, allowing users to interact with the data. Admins can create specific reports tailored to the institution needs. Customer support and training have been invaluable.
Cons
Going in, it helps if you have a working knowledge of databases. The dashboards are easy enough for the general user, but the report creation is not always intuitive. All that said, once you get the hang of it, it becomes second nature.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Blackboard is better than nothing
Personally, I do not like Blackboard Learn, but it does serve its purpose. I have had dozens of students who have been able to complete courses despite their frustration and earn credits towards their high school diploma.
Pros
Blackboard Learn enables teachers to create online courses, which allows students in remote locations to earn credits and complete a high school diploma.
Cons
Blackboard Learn is a frustrating platform to use. Every page, image, module is saved into a new "Blackboard" format, which is not compatible with anything else. In fact, often it changes text to image so that they only way to edit the text is to either start from scratch or go into the coding itself.