User Reviews Overview

About CEIPAL ATS

Ceipal is a scalable, AI-driven, total talent acquisition platform that provides visibility across all channels and sources while organizing your data into a single talent ecosystem. With the power of advanced automation and...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.6
Customer Support
4.6

Browse CEIPAL ATS Reviews

1,139 of 1,139 reviews
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Hasan
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2023

Always best way to work with CEIPAL ATS

Actually, I love to use this Ceipal Ats platform for searching candidate to place the prestigious companies. for reaching the every candidates, they are all more active and currently looking for the Job candidates, I could able to see them. Like Bulls Eye!!!. I submitting all of the profile from Ceipal ATS. and I placed 3 for different prestigious organization, currently they're working with them. within 6 months of experience of my career, I have no previous experience this is my first Job of mine. So, As a fresher I could say Ceipal Ats which is one of the best platform for recruiting & engagement to interviewing & onboarding. Its very easy to use "User friendly" site.Thankyou!

Pros

Most of the time, I love use Internal DB that's very useful to reaching the candidates through bulk mail. Once the candidate's are received the mail. They are reply back to me ASAP!, like way I placed 3 candidate from the ceipal Internal DB only. Thank you so much!!!

Cons

According to me sometimes didn't see the some niche skills profile. But Okay this is very useful to use more and more. I love to use this and find the candidate easily and placed them for many companies...!

Response from CEIPAL

We thank you for taking the time to write this review, Hasan. The team here at Ceipal is thrilled to hear such positive feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

Replied 06/04/2023
Verified Reviewer
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 25/05/2021

Amazing customer service + best pricing for a small company = 100% recommend

Frustrating to learn how to use it, initially, but their support team is amazing. Dedicated support rep, great project management, great responsiveness. Whenever you buy a product, it's always about the support after the fact. Specifically with an ATS/CRM: you're never going to be able to fully utilize/figure it out by yourself. No matter what solution. Unless you buy a "lite" version of some other software with 10% of the functionality. And then you're going to end up paying more as you upgrade to more and more functionality.

Pros

I really can't do much self service, or I don't know-how. That being said, their LIVE support is so fast/responsive that I don't miss having self support. I can't say this enough. I spent 40+ hours with our onboarding support rep ([SENSITIVE CONTENT HIDDEN] is the best!) before he turned me over to my regular support rep. Often times same day response and great great great support. My regular support rep, [SENSITIVE CONTENT HIDDEN], is also on point. I initially had my doubts having an indian software company as my ATS of choice, but really, they have crushed it. Strong communication skills, rapid response, and incredible value. Can't say it enough.

So, yeah. I don't miss/need the self service portal.

Since this for overall feedback, it's important to know that this is a BIG piece of software in terms of functionality. EVERYTHING is unlocked so you have to go from knowing zero about it, to having (literally) the whole solution at your fingertips. It's a lot to learn/handle. I love it.

Cons

Some of it feels a bit clunky, there are some grammatical/syntax errors or awkwardness in how they word things. But that's maybe .1% of the overall solution.

Alternatives Considered

Zoho Recruit, PCRecruiter and Avionté

Reasons for Switching to CEIPAL ATS

Price and functionality. And then the promise of unlimited tech support

Response from CEIPAL

Thank you for taking the time to write such an amazing and beautiful review. Our team appreciates your feedback. This review made our day. We have noted down your recommendations as well, and we will take them into consideration. We are dedicated to providing an excellent user experience and support, and your review affirms our team's hard work Thank You!

Replied 09/11/2021
Meshak
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

3
Reviewed on 21/12/2022

Ceipal Using benefits

My overall experience with Ceipal ATS has been positive. The software is easy to use and has a lot of features that make it a great choice for managing job applications and tracking candidates. The customer support team is also very responsive and helpful, which is a big plus. I'm also impressed with the integrations that Ceipal ATS provides with other applications, allowing us to streamline our recruiting process even further.

Pros

I liked the fact that Ceipal was easy to use and had a modern, intuitive user interface. The software was well organized and had many useful features such as a comprehensive task management system, comprehensive analytics, powerful data security, and the ability to integrate with a variety of other applications. Additionally, the customer support was helpful and responsive.

Cons

The least liked thing about Ceipal is the lack of customization options. There is a specific set of features that you can use, but if you want something outside of that, you may be out of luck. Additionally, the user interface can be clunky and difficult to navigate at times.

Response from CEIPAL

Thank you for taking the time to write this review. We're glad you are having a great time using our product. We take pride in the fact our product is highly customizable and try our best to integrate per the customers requirements. Please reach out to your dedicated Key Account Manager for assistance on the feature you are looking to add, or write to us at [email protected]. Our team is dedicated to providing extraordinary customer experiences and support. Thank You!

Replied 25/03/2023

Top CEIPAL ATS Alternatives

Saikumar
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2023

My Experience Review

Pros

Ceipal is the best ATS comparatively other ATS in the marketIt’s database really helps me to find a pool of candidates using headhuntingJob skill matches to candidate scorecard is goodRecently it’s deployed AI which helps me in competing with the other vendorsTurn around time to find out a pool is very less

Cons

No cons as of now and waiting to see the complete integration

Celestine
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/03/2023

Good ATS Tool

Very useful and most needed ATS tool in day to day basis

Pros

Sourcing , adaptability , ease of use , Application tracking system , Database management

Cons

No it is very useful for our day to day functions . I dont see any cons in Ceipal currently

Response from CEIPAL

We thank you for taking the time to write this review, Celestine. The team here at Ceipal is thrilled to hear such positive feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

Replied 06/04/2023
Prashant
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2023

Is it Really worth is to use CEIPAL ?

Pros

CEIPAL is one of the best Applicant Tracking System available in the market. its Easy to use and helps us to find the Right candidate for the job.

Cons

Although it is good but, it could be more user friendly.

Response from CEIPAL

Prashant, thank you for leaving us such a wonderful review. We're happy to hear that you're enjoying our features. The Ceipal team is dedicated to providing extraordinary customer experiences and support, and we're delighted to hear that it's paying off for our customers. Thanks again!

Replied 08/08/2023
Nandhini
  • Industry: Capital Markets
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

ceipal ats benefits

i have overall 2 years of experience with this tool i dont see any negative by using this ceipal ats tool.

Pros

ceipal tool is an integration of many job portals easy to followup and candidate engagement is verified using this data

Cons

there is no negative so far from my experience for one and half years through this ats tool

Iqbal
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 05/07/2023

Ceipal is an excellent application tracking system.

Overall its a great tool for a staffing agency. Although there are some scope of improvement as well.

Pros

Resume search function is great in Ceilpal. Creating candidate profiles and maintaining the their database is quite easy and time saving.

Cons

Job posting options can be improved. candidate profile creation can have more options in it.

Shabnam
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/06/2023

Excellent

I always had great experience using it.

Pros

It’s has great resume searching features. Is user friendly and has good candidate management system.

Cons

Sometime it’s takes longer than expected to search a result.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2022

Ceipal

I like ceipal because it's very helpful to find a candidate report and stored data bases.

Pros

I like his features and this software using friendly

Cons

To improve adding some features and some network issues

Alternatives Considered

LinkedIn Jobs

Reasons for Switching to CEIPAL ATS

Because ceipal has very impressive features and stored data bases and getting some easy to sourcing profile
Robbie
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 14/01/2021

Excellent product but needs more help!

Our belief is still very positive that despite the poor Onboarding that we made the right decision with Ceipal but the next 6 months will determine that.

Pros

The overall functionality is great - quite user friendly and great use of visuals. Of the 5 software products we reviewed in our selection process they had the most nimble product.
Sales process was amazing, however the challenges begin when you are handed over to their onboarding.

Cons

The integration/migration has been a disaster along with the Onboarding process which I describe as a "Voyage of Discovery". The Onboarding is conducted from India and they work in a large open-plan office with incredible noise distractions which makes it impossible to properly hear or understand. Also they need to take more time to understand their clients and tailor any onboarding training to their specific needs.
On a positive note they seem to recognise this is a problem and say they will be hiring new US based Onboarding specialists which is critical if they want to grow in this market.

Alternatives Considered

PCRecruiter

Reasons for Choosing CEIPAL ATS

Found the product to be sluggish with tons of tabs - very slow, also level of customer service dropped since they were acquired by Bullhorn. Very rigid product - Ceipal is much more flexible & can be more tailored for a small business.

Reasons for Switching to CEIPAL ATS

Superior sales presentation - great follow up. Product appeared to be more flexible and could be tailored to a smaller business. Cost was not an initial consideration but was impressed that of the 5 we shortlisted they were the best value.

Response from CEIPAL

We would like to send you our heartfelt thanks and regards for taking out the time from your busy schedule and reviewing us. It was wonderful to hear that you had a good experience. Reviews like this are the reason for which we work hard.

Replied 09/06/2022
Vinay
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/11/2022

Good ATS software

my overall experience is good with Ceipal. Most of the things work well and if I am stuck, support is always there to help me out with that.

Pros

Seemless integrations with job boards, Phone systems and support.

Cons

some processes are very tedious and there is no way to shorten those processes.

Shahrukh
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 27/06/2023

ATS Ceipal Is Easy to use

I started my carrear with one of recruitement company where i am using Ats Job Diva Company Name Was E Solution After the completion 4 Months With They Switch To The Ats Ceipal Where i worked 1 year With This Ats After that i left the company and and Use Job Diva For One Year 3 Months I Joined This Company Excelon Where i got a chance to use Ceipal Again I am Very Happy to use this overall i am having 1.5 Years Of experience With Ats Ceipal.

Pros

By using ATS Ceipal, we can take Our recruiting process to the next level and find the best candidates for our organization.what i like the most about it ATS Ceipal allows me to collaborate with other team members on recruiting tasks, such as reviewing resumes, scheduling interviews, and providing feedback. This way, we can ensure that everyone is on the same page and improve the overall quality of your recruiting process.

Cons

What I Dislike About When I am Doing internal And External Submission Interface is though as compared to ATS Job Diva.

Response from CEIPAL

Thank you for taking the time to write this review, Shahrukh. We take immense pride in the above functionalities. We'd like to know more about your experience; please write to us at [email protected], so that we can help you better. Thank you!

Replied 08/08/2023
Neeraj
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 19/07/2019

Feedback based on 12+ Months of use

Generation of Internal database is amazing feature.
Mail merge, Free job Post, Hot Lists are the powerful functions .
Value for money, ROI is the key.

Pros

Its a 360 degree solutions for Recruitment, all round performance in terms of Bench marketing, Strategic recruitment and Head hunting.

Most amazing part is API integration of Job Portals and job postings, more easier, just one click and your job is on air.

Cons

In applicant search section, in advanced search, sometimes its taking time to fetch the results (this is in internal database search) and the result which we are getting some times its not accurate enough in terms of skill sets.

In case if we are searching resumes on dice through ceipal, then from the search result page we can not open resumes in new tabs, there is an option for that we that is not much convenient.

While Migrating any resume into our internal database from dice or monster, it take bit more time, if that can be reduce that will be much better.

Sankar
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

Best ATS Ever Used

Ceipal ATS is very much impressive and less time consuming. it helps the business to grow much faster. and it made our work very easy. best ATS i used ever. i can happily recommend to others.

Pros

It was very much useful for our business. Features like having all the job boards like dice, cb, monster and integrated database can be assessed at a same time. Can source the candidates from all the job boards in a single click - That was amazing feature. it helps our business growth and make our work much faster. previously we used job boards separately which is very time consume, but now Ceipal ATS is very helpful.

Cons

I Couldn't see any such dislike. but sometimes hardly we have some server issue with some job boards. that too rarely, once it was done. then it is rocking.

Response from CEIPAL

We thank you for taking the time to write this review, Sankar. The team here at Ceipal is thrilled to hear such positive feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

Replied 06/04/2023
Narasimman
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2022

Thank you Ceipal

As I said, Overall Ceipal ATS is the best always. I would recommend and campaign this to every organisation if I can do.

Pros

Ceipal is one of the best ATS I have ever seen before. It is more than user friendly. My overlll experience with Ceipal for past five years is on one line. I have survived this industry and company due to ceipal. Yes, it is a great platform for hard seekers.

Cons

Need some changes and updates in Algorithm, Its tome to stremlined. We are getting irrelvent results sometimes. Also develoing their AI tool would be help to save our time.

Arshed
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 07/11/2022

They are ready for the prime time.

It is best.

Pros

It can be customized as per our needs. Reports are the best feature for the team manager to track the progress of every team member on a real-time basis. Reports can be subscribed and you will see them in your email with all the required data

Cons

Custom BI needs more improvement. Developers should be open to feedback from end users and inculcate the features as per customer needs; sometimes, we face difficulties in the integration of API from other portals.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2021

it's very transparent and easy to learn quickly

It was a outstanding experience with Ceipal and I'm not leaving my current organization because this company is having Ceipal tool as ATS

Pros

Email Merging is the best and most likeing thi

Cons

Profile Migration is the least about this tool

Response from CEIPAL

Dear user, thank you for taking the time to write such an amazing review of CEIPAL! We're thrilled to know that important customers like you have an outstanding experience with our product. It's so gratifying to know that our technology helps you to be productive and stay motivated! We can't thank you enough for your feedback.

Replied 22/02/2022
Ashley
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 06/09/2022

Great Tool to Continue Developing

85% satisfied

Pros

I like the integrated search and the note feature
I like being able to post to job boards within minutes- I just wish I could view the job posting.

Cons

The features lost from paid for services by using the integration and not directly using the platform.
The lack of ability to track activity if working directly on other platforms.
Job postings seem illusive and you can’t hyperlink to see your active job post once it live.
Would like to see metrics on job posting - how many people interacted with the post.
Tracking activity on internal resumes that have already been imported is difficult.

Response from CEIPAL

Hi Ashley, thank you for reviewing our business. We're glad you like our integrated search and notes features. With regards to tracking activities on job postings, we don't get details from respective job boards. We have noted the rest of your feedback and will be working on it. At CEIPAL, we strive to provide you an excellent customer experience and stellar service. Thank you again!

Replied 28/11/2022
Mohamed
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2023

Best,Better, Brilliances User friendly ATS product EVER

Easy to identify the exact candidate in the given location , Candidate database management is more useful to find out candidate previous employement history, more comfortable to use job posting getting response on quick basis

Pros

Ceipal ATS tools most liked is Bulk Mail option easy send an huge mail to the candidate in all over location

Cons

Need to improve in sending bulk mail there is limited email only sent need to be improve above minumum 2000 email in option of integrated search

Response from CEIPAL

Thank you for taking the time to write this review. We're glad you are having a great time using our product. Our mass email offers a maximum 2,000 at a time and email merge offers 999. At Ceipal, we're dedicated to providing our customers with excellent support to ensure successful business outcomes. Thank you!

Replied 06/04/2023
Seema
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2018

Ceipal TalentHire is awesome software program that automates the large volume recruitment...

Pros

Ceipal TalentHire gives us a huge benefit for businesses in terms of streamlining the interviewing process. It alleviates a lot of backlog in hiring. When you are hiring for hundreds of positions at a time, the manpower and budget all are available to process tens of thousands of applications and resumes while using this Application Tracking System.
Ceipal TalentHire collects the resumes and turn them into a healthy repository in a manageable database where HR, Sales and other departments are able to handle and analyze the data based on keyword searches to select for specific job advertisements.

Cons

The Views have a limit of 100 resumes on one page. If it can be extended to 100-500, it will be great to send bulk emails.

Response from CEIPAL

Dear Seema,
Thank you for your valuable feedback and for choosing CEIPAL TalentHire. Your inputs will help us to deliver a customer service experience that will put a smile on your face.We have given 'Clipboard' feature in the applicants module to copy the email IDs to send emails. We hope this is useful for you. CEIPAL is glad to have you as a partner and we look forward to your helpful suggestions always.

Replied 10/09/2018
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2022

Ceipal is one of the finest ATS in market

Ceipal is very easy to operate and User interface is clean as per other , find right candidates by searching , integration of other product with ceipal works really great

Pros

easy to use , easy to search , clean user interface & very light application to operate

Cons

Less Filter available as per now, which make it less functional compare to other ATS available in market

Alphin
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 16/03/2023

Ceipal ATS

I am daily ATS user. it's very much useful for my profession.

Pros

In that ATS tool is very much useful for recruiting the candidates for any technologies. we can able to identified what is required from the client end. we can use this portal for entire recruitment life cycle.

Cons

If that ATS tool improve the candidates availability for contact it's very much useful

Response from CEIPAL

Thank you for leaving us a review, Alphin. We're happy to hear that you're enjoying our functionalities. When it comes to resume information, the candidates must fill in the email IDs and contact details. For further assistance, please write to us at [email protected]. Our team is dedicated to providing extraordinary customer experiences and support. Thank You!

Replied 06/04/2023
Aatif
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 21/12/2022

User review

Ceipal is the best option after Job Diva.

Pros

Easy to use can track candidate activity easily.

Cons

Good AI and Easy to use and user friendly

Alternatives Considered

LinkedIn Talent Hub

Reasons for Choosing CEIPAL ATS

Low Cost

Reasons for Switching to CEIPAL ATS

Its less expensive.

Response from CEIPAL

Thank you for such a fantastic review, Aatif. We are pleased that you find our product easy to use. Reviews like these make our day. At Ceipal, we're dedicated to providing our customers with excellent support to ensure successful business outcomes. Thank you!

Replied 25/03/2023
Dhananjay
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 06/07/2023

Best Ever

It was a great experience so far , CEIPAL ATS often provides tools for internal collaboration among hiring teams, allowing them to share notes, feedback, and evaluations on candidates. It may also facilitate communication with candidates through automated email templates or integration with other communication channels.

Pros

CEIPAL ATS allows users to create a centralized database of candidates, making it easier to track and manage applicant information throughout the hiring process. This includes features like resume parsing, candidate profiles, and customized workflows.

Cons

Like any software, an ATS may occasionally encounter technical glitches or bugs that can impact the user experience.

1,139 reviews