User Reviews Overview
About Microsoft 365
Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype,...
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- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Single stop for all your business needs
Very positive overall. Used O365 since it was in Beta. I love how licensing is easier and the various products merge together.
Pros
Simple solution for email and nearly every business application.
Cons
It's a Microsoft product, you have to play by their rules.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Everyday essential
I used it everyday, it's part of my core workload and it is vital to the way he business works.
Pros
The integration with the work force and ability to share productivity tools with the business
Cons
Licence costings for certain products are quite high
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
50/50
I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.
Pros
SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.
Cons
OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.
Top Microsoft 365 Alternatives
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Microsoft 365 a good all rounder software
A great all rounder piece of software that is sophisticated enough for data analysis whilst being great for everyday documents. The various programmes available within the package and the templates available free to download are great
Pros
Compared to the like of rival companies like G-Suite Microsoft really delivers with their superior GUI and easy of use, the layout has been incredibly thought out and is well worth the license fee in my honest opinion
Cons
The cost is a little steep for each license and can deter companies from choosing this over rivals free options, in time if the price of the package was majorly reduced this may entice others to utilise this software more widely.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
A good all in one business product
Happy with subscription so far but haven't explored all the offerings so far.
Pros
Range of products available within the subscription including email, word processing, planning, note-taking etc plus online storage
Additional security features within business premium subscription
Good customer support available
Cons
Hard to work out which products will be most helpful to my needs
Setting up security features correctly is quite complex although their technical support have been helpful
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Small business
Overall satisfactory,comes with all office products
Pros
Good comes with all package and all in one for office works
Cons
Pricing of the product is little higher compared to other products and also Excel becomes laggy when there is huge data
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Microsoft 365
Overwall Microsoft 365 is a perfect tools for business and personal use. Is not the cheapest, but having all apps in one place really saves time.
Pros
A complete set of tools for my business. All Microsoft 365 apps help manage different tasks and jobs within the company. The cloud based apps are very helpful when working from more devices with more colleagues. Sharing the documents is easy and collaboration for each one is a big feature.
Cons
There are no cons found since i started to use it.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Everything You Need!
Our experience has been very positive. Office 365 has helped our business run with full integration.
Pros
I like how many products Microsoft 365 offers. It truly is a one stop shop. In our office, we use a variety of products to communicate as well as market our business.
Cons
Office 365 is always coming up with more products that our office may not be aware of at the time. We have to make an effort to always be on the lookout for products that may be of service to us.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall Great Platform
Pros
I love the value and how well everything works together. You get a lot of functionality for the cost.
Cons
The new license change policy is a bit harder to deal with, and the prospect of rising costs is a bit scary.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
365 a year.
I like the fact that any documents you create with the free versions of apps like power point ,excel,and word automatically saved to onedrive My family subscription was worth the buck.
Pros
Microsoft teams ,word excel, power point ,outlook are great tools for pc,phones ,tablets.
Cons
Performance Limitation on low end devices ,prohibitive subscription cost ,sharepoint online versioning has a lot of issues.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The Virtual Office ALL Offices Need
Office 365 does have its problems however, the pros outweigh the cons in this scenario. You get premium support and functionality with this version of Office and even better, you're always up to date since it's an online service.
Collaborate better with teams, edit faster, and create a better work space with Office 365.
Pros
I've had the privilege of testing out an early copy of Office 365 in the past. It was great! Fast forward to today and it's only improved further. You get a lot of features that you would expect from the classic Microsoft Office suite plus more. It's easier to collaborate with your teammates especially because this suite is online based. Everything is in the cloud and easy to access from any point which means working remotely has never been this good!
Cons
You do have to pay for a subscription. While there are other ways to collaborate with your teammates online, if you want an easier and premium way to do it, 365 is the way to go. You do need to consider the budget though.
Alternatives Considered
LibreOfficeReasons for Switching to Microsoft 365
It's premium, it gets the job done, and having this has always been a better experience compared to the free or cheaper alternatives. You get 24/7 support with Microsoft PLUS, all your files, by default, are compatible with most web-based software across the globe.- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Industry-Standard for a Reason
Pros
It just works. Documents go through without odd formatting issues or incompatibility problems. Everything works and the documentation and community are top-notch.
Cons
Basically, I had to pay for it, but that's the cost of doing business well.
Alternatives Considered
WordPerfect OfficeReasons for Choosing Microsoft 365
Previous software packages were sometimes hard to use to get the results I was looking for. Missing documentation or poor community support didn't make it any easier. Finally, I decided I was done being an amateur, upgrading to an office suite that wouldn't cause problems with my clients.Switched From
Apache OpenOfficeReasons for Switching to Microsoft 365
I used WP for years when I was in high school and college, but when it comes to cross-platform sharing, as I do as a writer dealing with multiple clients, compatibility issues are a poor excuse.- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great product, okay price
Good, stable, getting better. Due to recent global events (COVID-19), much of our workforce suddenly became work-from-home. Office 365 made this transition better than an on-premise solution.
Pros
In general, this product has worked quite well for our organization. Microsoft consistently adds features, but with us being in the government cloud, it can take time for these features to reach us (Planner took 30 months to reach us). On the other hand, these features are being added with greater regularity than the competition. For office software, Office 365 is the gold standard.
Cons
It's expensive. There is no flexibility on licensing. If you have 1000 licenses, you can license no more than 1000 people. 1001 is right out. Since it takes time to buy licensing (between our purchasing process and our licensing agent), we need to constantly run 2-5% extra licensing. This is in effect, a 2-5% increase to the cost of the software/service. I don't know if Microsoft factored this into their pricing scheme, but we did not when balancing the cost of this product vs. alternatives.
Alternatives Considered
Google WorkspaceReasons for Choosing Microsoft 365
feature setReasons for Switching to Microsoft 365
Google fails to provide an actual vanity URL for our people to use. (They say they do, but the files don't actually come from that URL.) This makes it far more difficult to protect our users from malicious files coming from other organizations. Also, every G Suite organization we spoke with told us we'd need to hire a full time scripter to get the suite working well for our users. This extra cost was almost the cost difference between G Suite and O365. This decision felt like a no-brainer.- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Microsoft 365 Makes Me Feel Alive! 10/10
From beginning to end my daily processes rely on 365, and all 365 days of the year... I want to be using this Microsoft software.
Pros
This product has everything from the Exchange Server, Skype for Business Server, and SharePoint, as well as so much more. I wouldn't want to have my Email through any other service due to the great customizations of 365.
Cons
We've had very minor negatives about the software, but if I had to say, I'd say we only use a small percentage of all the services provided, which is a bummer, but the basic is all we need (if that makes sense).
Reasons for Switching to Microsoft 365
365 has everything! Also with the latest updates to Microsoft Teams... our organization couldn't thrive without Teams + Outlook + everything else that Microsoft releases so well!- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Everything but Outlook
The overall experience customer side is good, but the partner experience is somewhat of a lonely and lost trip, as the standard Microsoft answer to a commercial or technical problem is "ask a vendor near you" even if you are a vendor! It works, but forget documentation for everything past the level "basic usage".
On the other end, OneDrive and Azure and Sharepoint are great, the multi user environment is great, and the multi user editing and collaboration tools are a godsend in many cases.
Pros
As you would expect, the world standard office suite "excels" at word, excel, powerpoint, etc..the latest versions brought innovative feature without losing the plethora of customizations and toggles inherited from the past, aka you can customize it to a LOT to fit exactly your workflow.
Cons
Outlook needs to be bugfixed, outlook needs to be bugfixed, outlook has huge bugs. Outlook works weird but tolerable when paired with Exchange, otherwise it's a PITA piece of code. Makes email disappear, has huge latencies, pst corruption, ost corruption, reacts badly to external errors(no internet connectivitiy, unresponsive mail server..). To be clear, it has none of the stability of Thunderbird, which is free. When we deploy it in a business or corporate environment we always pair it with a mail backup system.
Reasons for Switching to Microsoft 365
While LibreOffice is a solid alternative for 90% of the stuff, Microsoft365 edges it with the advanced functions which are useful at business and corporate level, and it's basically the only contestant for proper(and i mean it, proper) multi user office work.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
A Productivity suite for everyday job you'd never change!
As a freelance translator, I definitely use Microsoft Office on a daily basis. I use the Mac version of Office, and this software is extremely beneficial to me. I prefer to type scripts in Word. The formatting options are quite extensive. I use Excel to keep track of schedules, client lists, and monthly expenses. While PowerPoint is used to present to clients, the templates provided are quite good and visually appealing. Collaboration features that make it easy to see changes made by peers, as well as 1 TB of online storage that is more than enough for document storage. However, the monthly subscription fee is quite pricey for personal, and the iPad application's numerous limitations frequently prevent me from working when i didn't carry my Mac.
Pros
It just all-in-one complete productivity suite you need to do your job. An auto-save document feature (i use OneDrive) that saves me thousand time, and the fact that this software is a standard in every industry brings convenience to its users to exhange document and work on same project.
Cons
The subscription fee which pretty expensive for individual, the iPad app is less intuitive as it doesn't offer full function like the desktop version.
Reasons for Switching to Microsoft 365
Microsoft 365 offer compatibility support and being standard means eliminating error formatting on documents.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Office 365 toolkit for everyday work management.
Office 365, brings programs such as Word that allows me to transcribe work of promotion, research, among others, like receiving files from my students mounted on this tool. Another program that used a lot is PowerPoint, which helps me to make presentations of my classes, in a practical, interactive, with as many tools to make knowledge more effective, also for the presentation of research at events academics; Another program is the Excell that I use to design budget calculations, note control, tables and graphs with results data, among many other things. In addition to these, which are the most used, I also use the OneDrive that allows me to store information from different management sources in the cloud. The other tools I have also used, not so frequently but it has also allowed me to achieve what I need at certain times. Actually the Office 365 is a necessary tool, and important in the daily life of my work as a teacher and researcher.
Pros
Office 365 is a very complete software package to be installed on computer equipment. These programs are well known, and daily use of the PC such as Word, PowerPoint, Excel, OneDrive, Outlook, Publisher, Access, Skype, among others. And to install it is only necessary to have a subscription, in most cases when you buy a computer you install Windows and automatically the Office, so it is the most widely used package, and allows you to share information handled through the different tools that it brings with other people, although they have different versions. Effectively the applications that this service brings are the best ones to create, save, and share with other users through the network different types of files, with different applications. And it even allows applications to be combined
Cons
Since I use a PC, they have had Office installed in their versions for the particular time, and used all the programs it brings and so far I have not had problems of the program that caused me any particular circumstance that reflects some flaw of the applications. Sometimes I have strained viruses that are causing the failures, and I have even deleted files from Office programs, but these are not problems of the package, comes from using the Internet, or placing on PC artifacts such as PENDRIVES and others, infected.
- Industry: Computer Hardware
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Office 365 Pros and Cons
Biggest advantage is when you are using it in a large business corporation, easy to access and share files for employees.
Easy to communicate and share data within company via One drive and share point and Microsoft Teams.
Pros
It is useful for small and big companies. There are three different packages that you can use, depending on your type of business - small or professional use.
Thing that I like most in office 365 is that there is big storage - 50 GB for emails, which is very convenient if you are working with a large customer range and you receive 1000 to 2000 email per day.
Second thing is share point online where you can upload and share your documentation with people from work, it is very easy to access and update it.
You can use it on five different devices – Mac, PC or mobile, which is an advantage if you need quick to send, adjust or upload needed information or any data.
One Note is a good option where you can create guides, make notes and it is very handy and easy to use.
Also, one drive – cloud storage is 1 TB which is very useful.
Cons
It is not fully accessible when you are working online from web browser, sometimes it can lag or slowly work when is booting with Skype in background.
Can’t fully use Excel in browser, also there is a difference when you are using document online and in word.There is a big difference in outlook online and in application, you are limited for some options, for example conversation is going into the one email, like in a text message conversation and formatting options are limited, also it will not add auto signature when you are replying or sending emails.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Office 365 Actually Helps You to Be More Productive And Saves You Time!
My overall experience with Office 365 has been excellent since day 1. I appreciate the ability to install up to 5 licenses, the constant innovation from Microsoft to improve how I can be productive, and overall developing a platform that truly allows me to achieve more :) I fully endorse and recommend Office 365 to anyone and compared to any productivity platform world wide.
Pros
As a Microsoft Office user for 12+ years, Microsoft has done a lot to innovate their productivity platform. In particular, Office 365 has tons of differentiated value:
1. You receive unlimited upgrade rights to the latest versions. No other types of productivity software provides this option.
2. The amount you receive in the suite is amazing... from Outlook to OneNote to Publisher, the Office Suite gives you the tools you need to transform your business.
3. Co-authoring - This is not just Office to help you be productive. This is Office that allows everyone to be productive at the same time. The co-authoring feature allows people to collaborate and work on documents together even if they're on the opposite sides of the world.
4. Office 365 is secure. The concept of no news is good news applies in this case from a security perspective. Microsoft does an excellent job ensuring that their user's data is secure in the cloud, and that alone is one of the most important differentiated value.
5. The UI is easy to navigate through, and I have personally taught both kids and older folks how to use Office 365 in minutes. Microsoft did a great job creating a navigation pane that is easy to go through.
6. Office Mobile is also great. As a mobile user that travels a lot, it's very helpful for me to view documents through my phone and still be able to view and edit the rich features of Office. I can't say this applies to Microsoft's competitors.
Cons
There are a few cons as it relates to Office 365:
1. For those that are finance conscious, the subscription model does not really resonate with everyone. And if you want to buy the perpetual license, it's ridiculously expensive...
2. Skype for Business needs to stop dropping users from calls in the middle of calls. It happens too often, and even though the potential solution is to move to Teams, Skype for Business in terms of quality calls, needs to stand alone and work better.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
The only product for business and office productivity but licensing is troublesome and...
All the Office products are a requirement for creating documents that are shareable and usable with others. They are all "feature-rich" and with them you can create documents and presentations that can really impress others. However, licensing and in particular the transfer of licenses is impossible for the pre-subscription products. There is no way to move such a license to a different PC without manual intervention of Microsoft people over the phone. Microsoft really wants to force users and corporations to move to a subscription service (Office 365) instead of purchasing and installing "Office Pro 2019". And because of that, there is no "upgrade path" for any of the pre-subscription products to the next version or to a subscription (Office 365). Besides changing their type of revenue and increasing their cash flow, they have gone way to far to prevent people from pirating their software. That effort has made the maintenance of their non-subscription products so very, very unfriendly and costly. And look out - Windows will become a subscription product soon and we will we will be paying a monthly/yearly fee to use it.
Pros
It is the de facto standard for creating all types of documents for daily use in an office. With an Office 365 subscription, you always have the latest versions available without having to buy an upgrade or manually download updates.
Cons
As the versions have progressed, all the products have become increasingly harder to use and they require in-depth knowledge of the Microsoft Ribbon in order to find the functions you need. The "help" documentation is poor at best and answers to operational and use questions are almost always found on other websites, not Microsoft's sites. The ribbon has been forced onto users and there is no way to revert to older versions of command lists and menus. And Microsoft does not provide the ability to search for commands and learn where they can be found in the ribbon. This makes it impossible to learn how to use the products by using them. I've used the products for years and I still, constantly, have to "google" to find where commands are and how to use them. Also, since all the Office products are constantly "improving", Ribbon and menus change in their method of organization which quickly invalidates any help you might find on Microsoft sites and other 3rd party sites. Instructions dealing with "click this and then click this and choose this" need to change with each version and they do not. Worst of all, Microsoft had decided to make all their "apps" into "tablet friendly" ones with larger buttons and greater spacing between buttons. This has reduced the area to display commands and made the ribbon and menus more complex with several more drop-downs and several more clicks required to get to the command you which has and continues to make the products harder to use.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Office 365 for Business
Seldomly, files that are shared have become locked to the original author, without showing its locked to the authors account. The more you use this software, the more comfortable and familiar it will come. It is the most user friendly Microsoft product I have used and trial and error works to discover some functions. Microsoft is also working towards the functionality of its products with Android phones which I do use to access my office 365 account in different todo list widgets, my boomerang email app, my calenders, or organizations and personal cloud, Word & Excel etc, and your phone companion app which allows you to get texts and notifications on your windows computer, move photos from device to device, and share your phone screen.
Pros
Microsoft offers a Web Portal, or integration into your Outlook app, as well as the ability to sync your Onedrive with Windows File Explorer.
There are many useful tools that you can add-on such as To-Do, a note taking app that can sync with android phones and where you can flag emails to show up in a to do list; Boomerang, which can resend emails to the top of your inbox when you want it or you can schedule emails to send to your contacts at a later time; Skype for Business, and many more. With all of the functionality these add-ons bring, all of the basics are covered in the apps that are already included such as Outlook, Word & Excel & the other apps (online apps), Calendar, Onedrive, SharePoint (or Sites), Teams. The online versions of Word, Excel, PowerPoint, & Publisher do have limited functionality, but most business level subscriptions also provides access to the desktop apps where your files will sync real time. There is no longer a reason to download documents, edit, and resend to everyone else who needs to edit info. If you're accounts are all synced, those files will remain intact. Multiple people can work on them at the same time and changes with be automatically synced and saved.
Cons
There have been many updates to the look, feel, and general usability of OneDrive and SharePoint. SharePoint lacks some organization and doesn't always accurately show who uploaded, or edited documents. OneDrive is a great tool for saving all your files to the cloud, however, when others share files with just you, you are not given the function to sort, or organize this section, making it hard to find live files.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
eh?
Disappointment and forced bondage (we've always used powerpoint for presentations, so we're going to carry on doing that, even if they're a pain to update and many more modern, better options are available).
Pros
Familiarity, I guess, I mean, if I could literally use anything else, I would.
Cons
Microsoft are one of the biggest software companies in the world, with more software engineers than I can count, yet each new release of this software is basically a "where do I find that feature now".
Nothing new, nothing useful added, just the shelves rearranged so I have to take time out and learn where they've moved something to this time and when working across devices with different versions I have to increase my mental load on using the application to recall how to do things rather than spending that mental load on completing a task.
Speaking of different versions, of course they render files slightly differently, or don't support some of the limited new features over the years so you're dissuaded from using them, does xlookup work better than vlookup? Yes, can you use it? No, because the file may go to a client with an version that doesn't support it.
Appreciate I may sound contradictory, of complaining of no new features, and then those new features not being backwardsly compatible, but this is the annoyance of using this. Then you go to the web versions that are even more kneecapped, need to use a macro to achieve something? Not online you don't. Now you have to open the file in a desktop version, run the macro, and re-sync to the cloud and close the app, go back to the webversion, gah, all such a faff for an application that's older than any of my interns.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Should You Use Microsoft 365? Pros and Cons Reviewed
If you're looking for an all-in-one productivity suite, Microsoft 365 is a great option. It includes everything from word processing and spreadsheet software to email and calendar tools. Plus, it's easy to use and familiar if you're already used to Microsoft Office. However, there are some drawbacks. First, it's a subscription service, so you'll have to keep paying as long as you want to use it. Second, it's not available on all platforms, so if you're using a Mac or Linux computer, you're out of luck. Finally, some features are only available in the premium versions, so you might have to upgrade if you want access to everything. Overall, though, Microsoft 365 is a great option for anyone who needs a comprehensive productivity suite. It's also worth considering that while Microsoft 365 is expensive upfront, it can be cheaper than buying each individual program separately (and more convenient). Of course, if you're happy with your current programs, then sticking with them may be a better option.
Pros
There are few computer programs more popular than Microsoft’s Office 365 and Windows 10, which are installed on computers around the world. But what if you had to use only one of these programs? Which would you choose, and why? This article provides an in-depth Microsoft 365 pros and cons review to help you decide whether to stick with Microsoft products or switch to another platform altogether.
If you're looking for an all-in-one productivity suite, Microsoft 365 is a great option. It includes everything from the popular Microsoft Office suite to cloud storage and collaboration tools. And, with a subscription, you always have the latest version of each tool. On the other hand, if you don't want your data stored in Microsoft's servers and prefer to keep it on your computer or on your own private server, this may not be the best choice for you. There are also some compatibility issues that can make certain programs (such as Skype) difficult to use, though this can be fixed by using third-party software. When considering whether to switch to Microsoft 365, it's important to weigh the pros and cons carefully before making a decision.
Cons
Although Microsoft 365 has a lot of features that can be beneficial for businesses, there are also some potential drawbacks to using the platform. One of the biggest cons is that it can be expensive. Depending on the size of your business and how many people you need to use the platform, the cost can quickly add up. Additionally, some users have found that Microsoft 365 can be glitchy and difficult to use. Another downside is that it doesn’t integrate with all third-party apps, which can limit its usefulness. Finally, because it’s a cloud-based platform, you need to have a reliable internet connection to use it, which isn’t always possible. Overall, Microsoft 365 does offer a lot of benefits for business owners. However, as with any decision involving technology, pros, and cons should be weighed before deciding if this platform is right for your company.
- Used Daily for 2+ years
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Review Source
Made IT life easier
Pros
Being a small IT team, we don't have a huge team to tackle email. Email issues can be problematic and stressful. OWA can be a headache.
But, with office365, Microsoft takes care of everything for you!
Multiple plans to fit your need.
Decent support (though it's been getting a little worse with support lately).
No headache when setting up outlook/mobile devices
Has 2 step authentication!
Office app bundle online, and apps online are great. One, you get to stay up to date with the newest office. But two, the apps online itself are really close to the real program, for 75% of users, it would probably be more than enough.
Skype is a decent communication tool, has everything you need.
Comes with onedrive storage (cloud storage)
Backups are handled by them, so that takes more stress off.
All in all, for us (a smaller business), this move was the smartest, as email is extremely important today. You want some provider that guarantees uptime, security, and easability.
Cons
Support. So they recently took off email support. They also don't allow you to close tickets anymore. The people that call you can be too basic, they make you run through basic scripts they read on their screen (they dont know the problem, they just read what they are given). Eventually you get someone who knows what they are doing, but that can take some time.
Everything else is decent though, havent have major issues, no major down times, while support can be difficult, they eventually do get the problem solved. I'd definitely recommend if you are thinking about it.
- Industry: Law Enforcement
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Why I like Microsoft 365
Overall, my experience with Microsoft 365 has been positive. The platform offers a wide range of productivity tools, such as Microsoft Office apps, that are widely used and very powerful for creating and editing documents, spreadsheets, and presentations. Additionally, the platform's collaboration tools, such as OneDrive, OneNote, and SharePoint, allow me to easily share and work on files with others in real-time, which helps me to stay productive and efficient.Furthermore, Microsoft 365 offers advanced security features, such as multi-factor authentication, which improves the security of my business data. I also appreciate the platform's ability to integrate with other apps and services, making it easy for me to use it within my usual workflow.However, the cost of Microsoft 365 can be relatively expensive, depending on the plan and the number of users. Additionally, the platform can have some limitations when it comes to customization options, especially on the design aspect of the documents. Additionally, the platform can be complex to navigate, especially for new users or for those who are not familiar with the Microsoft suite of products, which can be frustrating and slow down my workflow.Despite these challenges, the overall experience with Microsoft 365 has been positive, as it provides a wide range of powerful productivity and collaboration tools that can help me increase my productivity and efficiency.
Pros
One of the things I like most about Microsoft 365 is the range of productivity tools it offers. The suite includes Microsoft Office apps such as Word, Excel, PowerPoint, and others, which are widely used and very powerful tools for creating and editing documents, spreadsheets, and presentations. Additionally, Microsoft 365 provides a wide range of collaboration tools, such as OneDrive, OneNote, and SharePoint, that allow me to easily share and work on files with others in real-time. This helps me to stay productive and efficient. Furthermore, Microsoft 365 offers advanced security features, such as multi-factor authentication, which improves the security of my business data. Another thing I like about Microsoft 365 is its ability to integrate with other apps and services, making it easy for me to use it within my usual workflow.
Cons
One of the things I like least about Microsoft 365 is the cost. Depending on the plan and the number of users, the platform can be relatively expensive. Additionally, the platform can have some limitations when it comes to customization options, especially on the design aspect of the documents. Another thing I like least about Microsoft 365 is that it can be complex to navigate, especially for new users or for those who are not familiar with the Microsoft suite of products. Furthermore, Microsoft 365 may not have the same level of integration with other tools and software that I use, which can make it difficult to use the platform within my usual workflow. Additionally, some features of the platform can be a bit slow to load or take time to learn, which can be frustrating and slow down my workflow. Overall, while Microsoft 365 offers a wide range of powerful productivity and collaboration tools, it can be costly and have some limitations.