Divvy Reviews

Pros

I first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.

Cons

Honestly, there are really only two things I dislike about Divvy:

1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!)

2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.

Pros

The app and platform are so intuitive and easy to use. I am amazed at how difficult our life was before Divvy and so grateful we made the switch.

Cons

I haven't come up with anything yet. So far everything works great.

Pros

Can't say anything here because I didn't even have an ability to experience the software.

Cons

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Pros

Easy to use, user friendly, save a ton of time and easy to mange the spends. Easily sync the transaction with accounting software, and speeds up reconciliation process. You can set limits, chose vendors. Can have access to receipts on the Go. Also rewards points is cherry on the top.

Cons

Reimbursement process requires a lot of Improvement , especially for syncing the transaction with QBs

Alternatives Considered

Expensify

Reasons for Switching to Divvy

User Interface is easy, Reporting is easy, Expense management was easy

Pros

The best thing about Divvy is that employees can designate a transaction to a specific budget right at the time of the transaction. They upload the receipt right then and there and they're done! No more bugging staff for expense reports, missing receipts, wrong amounts. This will be a game changer for our small team.

Cons

We are still pretty new to Divvy but so far it's been great. We'll need to make sure that there are strong controls for everyone, including admins on the account but so far it has been a solid product. Very intuitive and easy to use.

Pros

I like how this software made managing my expenses easy.

Cons

The most difficult process was connecting business account information.

Pros

This is a huge time saver from an administrative standpoint. The end user experience is really simple and intuitive. I feel confident I have documentation and accuracy in my expenses.

Cons

There needs to be a reporting function for reimbursements.

Alternatives Considered

Expensify

Reasons for Switching to Divvy

It's free, it's an all in one platform to get it done, and there is a lot less work on the end user.

Pros

The UI on mobile app is very user friendly. It's free. And it saves considerable time compared to traditional expense and spend management solutions.

Cons

I have no substantive critiques... it might be nice to have a notification setting for reimbursement requests, I haven't seen that in the app.

Alternatives Considered

Expensify

Reasons for Switching to Divvy

Divvy was a better solution when I tried both.

Pros

The ease of setting up our Divvy account online was impressive. The ease of use for the field guys and the office has tremendously streamlined our process farther than I honestly thought ipossible.

Cons

I don't really have any complaints about Divvy, the only thing that I can say is that I wish the app was faster, but I think that has to do with technology and not the Divvy platform

Pros

we like the platform for administration capabilities as well as the app layout and ease of use.

Cons

splitting transactions between departments/locations is a bit clunky and could be improved

Pros

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

Cons

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

Pros

Divvy is as simple as it gets with expense management. Everyone on the platform, from myself as the one who implemented it for our team to the newest employee just onboarding, has had such an easy time navigating it and understanding their role on the platform. It is intuitive, quick, and seamless. The customer service team is second to none and any time we've had a request or question we get help right away from the best team out there.

Cons

Business reporting could be made a little more nuanced for teams to be able to play with more views etc. in the dashboard, but this isn't a big enough con to move away from Divvy to anything else and they take innovation seriously. I won't be surprised to see more functionality here launch in the near future if enough customers are asking for it.

Alternatives Considered

Expensify

Switched From

Expensify

Pros

Very easy to integrate into our business and very user friendly software.

Cons

Out of pocket reimbursement. Be easier once approved Divvy sent check to individuals and charge the Divvy account vs ACH funds to Divvy.

Pros

I really like how easy to use the web app and mobile app are and how quickly I can create a new budget with a set amount of funds, as well as a new card (either virtual or physical). The software and hardware cohesion is unmatched and I love how easy it is. The best part is that once I set it up, I don't have to mess with it very often. I just know that they'll keep all my budgets and funds the way I set it up.

Cons

I wish there was a feature to automatically categorize (for my taxes) based on merchant. Right now, you can set up automatic categorization based on budgets, but sometimes I'll use one budget for multiple vendors. Other than that, I really have no complaints.

Pros

Price is FREE for use, the card allows you to have control over spend much more than normal credit cards, you can extend credit to users on demand with a good approval workflow on the app/computer.

Cons

A bit overwhelming at first to setup but just need to get a handle on it. The users don't need to use that ability anyway. But the users do have control to request credit/use of card and that is great but also can be more tedious than just walking in and swiping.

Alternatives Considered

Expensify, Emburse Certify Expense, Emburse Nexonia Expenses, Zoho Expense and Emburse Abacus

Reasons for Choosing Divvy

Pricing & control of spend

Switched From

Expensify and Emburse Nexonia Expenses

Reasons for Switching to Divvy

spend controls

Pros

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

Cons

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Pros

No Cost & more efficiency - I was able to reduce organizational expenses by over $20,000 annually AND increase efficiency , transparency in the budget process, and give visibility to department leaders on real-time spending.
The customer support has been fantastic.
Fraud controls and prevention have been fantastic - we have been able to quickly isolate and stop attempted fraud, either by our user or notification from the Divvy team.

Cons

I would like the ability to organize budgets in a more hierarchical way, so that Department leaders can start with their overall budget and drill down into sub-budgets.

Pros

I was able to roll out company wide usage in a matter of weeks. The software is intuitive and employees reported back to me that they enjoyed using it.

Cons

Integrating ACH payments was cumbersome and we had several vendors confused about how they were getting paid.

Alternatives Considered

Expensify and SAP Concur

Reasons for Choosing Divvy

Ease of use, much better software

Reasons for Switching to Divvy

Cost, ease of use, and better reporting

Pros

The ease of querying past credit card transactions and invoices is impressive. The ability to save invoices and mark how they were paid is crucial to being paperless and works great in Divvy.

Cons

I haven't found a good way of showing that budget owners have approved expenses.

Pros

Divvy is ahead of its time as a product and company. The employees are high-quality, super helpful, and they have a fast chat response time and help solve your problems quickly. The product is constantly improving. It has helped us to manage spend from less than 10 employees to almost 100 employees.

Cons

Waiting on HRIS integration with Rippling but told this is coming soon! Can't wait!

Pros

Can lock down most cards and control what they purchase

Cons

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

Pros

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

Cons

I have had no issues with them. Great customer service!!

Pros

Divvy software is super simple to use and very user friendly. We were able to set up and implement Divvy globally in just two days. We have saved thousands just by switching to Divvy and our expense reconciliation takes a fraction of the time it used to take when we did manual receipts.

Cons

There are a few items that aren't as customizable as we'd like when it comes to setting up budgets. We've submitted requests for the development team to work on it and they informed us the features we were requesting are already in processed and should be rolled out soon.

Alternatives Considered

Brex

Pros

Receipt capture, spend is immediately available, virtual cards

Cons

The rewards has a requirement to spend 30% of available limit to receive the reward. This could be done away with. Also the rewards should have more value if using as a statement credit or cash back.

Pros

- Perfect for mid-to-large companies
- Easy to log in and use
- Quick to learn
- Easy to request new credit cards
- Budget and spend management

Cons

- Support can be a little lacking depending on what you need help with