User Reviews Overview
About Podio
Citrix Podio is a project management and social collaboration tool. It allows businesses to create custom applications to best meet unique business requirements and preferred workflow—without the need for technical skills or...
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- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Podio is the best tracking software for the multiple projects.
Podio is the best to keep track all of our important emails, tasks and projects in a simple manner. Podio is an outstanding software for the project and management. I can share all of my important projects with my friends and team members but one by one. It really allow me to manage all of my important tasks and store the important information in a one place such as assign projects. My project management activities are easily handle by the extreme planner software. Wen I complete all of my tasks assignment and multiple projects, then I always choose the Podio software. Podio is the great for the project and tasks assignments. I would recommended this software to everyone.
Pros
Podio is the great customizable software. The best thing about the Podio software is that we can track all of our important tasks and multiple projects at a one time and it is the only possible through the Podio software. We can easily collaborate with our team members and colleagues in a more efficient way. I can always use this efficient software for better manage my personal projects.Podio is one of the best project management software. The another great advantage of this software is that we can easily organized all of our important projects and assignment tasks in a group and colleagues. This software has outstanding features such as it has the great ability to create the custom folders in a more efficient way. Through this software, it is so easy for us to create a tasks and store a large amount of information in a project software.
Cons
The disadvantage of this software is that for the new users that they faced a lot of problem about the sharing of the multiple projects with our colleagues and team members at a one time. Hence, sharing of projects is so difficult for the beginners and users. This software lack a lot of features which is very essential for the new users. Podio software is not so easy to use. For the beginners, it is a little challenges for us to create a tasks and better manage our projects . It is so difficult in learning to use many of the features in a properly manner. But otherwise it is very simple for us to create a tasks to the specific projects.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
a good collaboration tool for begginners of companies that can spend a lot of time in it
it is quite good, the best for us was to share information about leads
Pros
we can have in one place all the leads we have and all the workers can upload information about that lead, so we check there all we have from them.
Cons
the support it is not very good, the price it is quite high and at the end we were moving to MNprogram but we still could not do the change
Alternatives Considered
MNprogramReasons for Choosing Podio
because MNprogram still do not have the form in english with the fields we need in our leads.Switched From
MNprogramReasons for Switching to Podio
because podio can edit the form and have the connection with sage for accounting.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Very flexible software, but increasingly unreliable
Overall, pretty good for a budget CRM. But it feels like a platform with its better days behind it.
Pros
Podio is designed for project managers, but we used it as our CRM - which shows how flexible it is.
It worked well, the UI is nice, the workflows save you a lot of time and you can link up items well for automation (e.g. if you close a deal, mark the associated company item as 'customer').
The reporting worked quite well too. You can pull data into reports and create nice dashboards. And you can export to Excel.
Cons
Citrix aren't investing in Podio - it looks the same as when we started using it years ago. It's also increasingly unreliable - there have been numerous all-day outages in 2018. This is frustrating when you depend on Podio to run your business.
We have since moved onto a different CRM software because of these issues.
Response from Cloud Software Group
Thanks for sharing your review of Podio! We are dedicated to improve the reliability and performance of Podio in the future. Please read more details here: https://blog.podio.com/2018/01/10/2017-year-in-review/
Top Podio Alternatives
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Podio - solid and reliable CRM customised to our needs
I compared at least 5 or 6 products. I chose podio, citrix being known to me and found it good. I got support via messaging and phone and quickly had the system setup to meet admin needs and job tracking. 8 years later, have full access to all jobs, cloud based, can download backup and its a part of our IT system used byb4 users daily.
Pros
Having used podio for over 8 years (!) As CRM and also as means of sharing tasks with certain staff it is perfect. I can setup projects, import excel, csv and track one-off jobs or larger contracts, sharing with workforce.
Cons
Not much negative to say. We tried some features but overcomplicated our own ways of working. It does what we want it to anc now rely on it.

- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A great tool to keep all your projects in order, serves it's purpose.
In the time that I have been using it, it solve many communication problems, I was able to record and track each action or request that is made throughout, for example, a month, and it allows an easy way to remember and collect the data of each last month.
Pros
First of all, it adapts to the user in an amazing way, I really liked that. Whether for a small company or a very large one, and not only companies, also anyone who wants to have their projects organized.
The cost is affordable, makes it accessible to companies of all kinds.
Finally, I must say that it’s great to share real-time progress of projects with clients to confidently engage them in work productivity.
Cons
They could improve document sharing, which is a bit tricky. They should improve the mobile app. It could also be integrated with other apps to sharing over there.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
trash. major trash system in 2023
trash. Customer service is non existent
Pros
Easy Integrations. But will be useless when you see how the system can ruin everything you built in a blink of an eye.
Cons
One mistake like importing a file incorrectly wipes out your entire database. There are no undo features. Good luck being human with this app. There arent any directions with how to work the system. Money hungry developer with customer not in mind. Slow to implement basic functions.

- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Podio is great for organizing and storing information
Podio has helped a lot in organizing the day-to-day activities of the company I work in, facilitating communication, file storage and data control.
Pros
Podio is a great tool to use for work, as it is possible to create tasks and mark the people responsible and this helps a lot in the organization and retention of information due to the fact that in these tasks it is possible to attach documents, in addition it is great to create events assisting in day-to-day meetings to have control of the people present and it is great to create a list of contacts, to store information of customers and distributors of the company.
Cons
I believe that Podio could improve the way of notifying the person who is marked in the tasks, it could be possible to create a table with all the tasks that the users have to do, in order to better organize and control the deadlines.

- Industry: Entertainment
- Used Daily for 1+ year
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Review Source
I love Podio and have been using it as my main CRM and business tracking service for roughly 2...
I use it every day to improve my business organization. It keeps tracks of my clients, important events, money, expenses, quarterly reports, and anything else. I love the customization of the apps, which allows me to create whatever I want, from CRM to tracking.
Pros
I love the option to customize all of my apps in Podio. I am a professional magician and use it to keep track of proposals for shows sent out, as well as their progresses. Moreover, I use it to keep track of expenses, invoices, and whether or not I've distributed my money to my business accounts. I also use it to keep track of clients, which makes it very easy to quickly look up information. I love that I can link apps, such as my show proposals and client apps, which makes everything flawless. Plus, the tasks option allows me to create reminders for myself without cluttering my own personal to-do list. Plus... it's free!!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great CRM solution
great solution
Pros
very userfriendly and easy to follow the progress of other team members
Cons
not easy to customize so external assistance was always needed
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Absolutely amazing Application which can easily plug in to your existing apps or database
Pros
Podio is super easy to use and it goves great functuonalities to your team
Cons
Sometimes it runs slowly but I think that will depend on the size of your data base
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Double-edged tool. Lots of flexibility and features, but easy to lose your direction and...
Reliable communication with the team through the chat function. Good personal tas management and also knowledge management. Even though we stored or files in a cloud service, we 'indexed' and sorted our knowledge through Podio.
Pros
This app felt like a blank canvas. You can create a lot of workspaces, each with differentes apps that have different functionality, such as "Expenses" and "People". For each app, you can create items, that you can call whatever you like, e.g. "Payment" and "Person", respectively. Within them, you have many field options and you can customize quite a bit, even automatically creating tasks. I also appreciated that the calendar, your tasks and your contacts have their separated site. Each works automatically, adding events that you interacted with automatically to your calendar, the same with tasks that were delegated to you. In summary of the good stuff, lots of possibilites. Also, formulars where quite helpful.
Cons
As much as it has pros, there is for me and the organization where we used it, one big Con, that goes throughout the whole app: too much flexibility and little restraint/focus. The tool is a blank canvas, and I am sure you can create a good workflow for different needs. The problem is, that you (at least we did) need a single person that first, understands how it all works second, takes the time to create each app and the item-configurations (altough there is a marketplace where you can use other people's templates) and third, explain it to everybody else. The problem comes, when you realize there was an unknown feature or a simpler way of doing things. There is so much that is possible that you might end up complicating your workflow to much.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Good process flow tool
We are getting deals and making money, and we are relying on Podio as our current database. I do believe there is a better system developed for real estate investors that would work better for us and support our follow up process more efficiently and effectively, but for a generic database or project management sytem, Podio is very functional.
Pros
I like the customizability and usefulness of this platform. The app-based system allows anyone to use in different ways depending on the different process flows. I like the task functionality and integration with other apps. We use another party to add backend automation which has been helpful for tagging and tracking leads.
Cons
The system goes down fairly often and prevents leads from flowing successfully into our database. I'm not sure if this is due to glitches in our automations or a site-wide problem. The apps may pull data from other apps, but the information is separate. As a real estate investor, I see this as a con because if a lead information is transferred from one status to another (into another app), the information is created again rather than updated in a separate location. If a change is made in one app, it isn't reflected in the other. There may be workflows that could help with this for the field data, but not for notes left of the activity.
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Review Source
High Customization Project Management
Pros
The level of customization is amazing, and really makes Podio an incredibly versatile tool. Even with the mid-level plus pricing plan, we've utilized custom workspaces for a large variety of use cases throughout our company. The team at Podio also releases updates fairly often, which is great to see. Almost every update has added value to how we use the application.
It's obvious that the Podio team has put a lot of work into what they have released thus far. The quality is great, and I can't think of anything that doesn't work properly or that feels messy. I'm confident that new features they release in the future will be just as well polished.
Cons
The number one limitation to Podio is the lackluster permission structure. On one hand, it has really forced us to create truly collaborative and transparent workspaces. However, it has also made it /impossible/ to use Podio for certain more sensitive applications. It is also incredibly annoying that there isn't an overall admin group for the total organization. We have multiple admins for our Podio organization (who help create and maintain workspaces), and each of us have to be added to every workspace as an admin in order to maintain the system. This means that our feeds get spammed with activity from every workspace, making it pretty useless for our own needs. It also bloats some of our workspaces, and makes it tricky to maintain stuff.
In the plus price level, reports are kind of a joke. I believe they get a lot better in the higher plans, but plus level reports are almost useless.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great tool for contract management and project management
Pros
We were able to extend the use far outside what we purchased it for, utilizing it for contract management and delivery, then project management for our entire marketing team
Cons
The modular functionality does keep things organized, but it does make you take a few extra steps to launch projects and contracts. It's not especially user friendly for project management, but once you're trained, it works great.
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Worth the money you pay!
Pros
Podio has been a huge help for the project management purposes as the platform offers highly customizable and flexible settings to adapt even the internal user interface to the requirements/characteristics of the project. What's more, the functionality and the adaption to the external apps as well as the useful add-ons give the platform more functionality that saves a lot of time and effort searching for those in another system.
For the smaller organizations, you can start with free plan/trial, however, if you want to take it seriously and benefit fully, I'd advise going for the paid versions.
Cons
There are few cons of the system. Sometimes it seems to be lagging and it's hard to determine whether it's due to the load it puts on the browser and the computer lags or the system as well as it's cloud-based.
What's more, for the new users, due to extended functionalities after some time of customization, it's hard to be easily acquired.
- Used Daily for 2+ years
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Review Source
I am an early adopter, and love love Podio's clean-canvas approach to app building!
Pros
- That it is clean-canvas and you can set up basically any object, process, structure or workflow you need
- The recent calculation field javascript functions are a life-saver!
- I have been using Podio since its very early days (back when you could only add, subtract or multiple two fields at a time). It still had so much value for our process as a services company that wants to track what our consultants are billing.
- Task management settings are excellent (even if i don't use it as much as i should, adding, assigning and tracking tasks is a breeze)
Cons
- Being an app intended geeks, it feels like it would be hard to set up initially
- Has limited app permissions (for e.g. field-based permissions for different user types is needed for any level of process above basic.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Podio - very versatile and can get crazy with customizations
I use it for my real estate business and run my whole business on it. I have created complex workflows that automate just about everything. It's a huge timesaver. I organize all my contacts, tasks, documents...everything.
Pros
Ease of use - if you are in a common business industry then you can easily find ready-made apps that fit your business practice.
Customizable - you can easily modify existing apps and create your own to fit any business need.
Automation - you can automate almost any task using Globiflow. If you know PHP you can go even further without using Globiflow.
Cons
Reporting - reporting on your data is very limited and not very customizable. This is a major Con. If you want robust reporting then you have to download your data and view it with another tool. Podio's reporting capabilities are very basic.
- Industry: Renewables & Environment
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall - Decent CRM software, definitely needs some more competitive enhancements to stay...
Overall- this is the main CRM software my company uses. It was sink or swim for me. I did a lot of research while home (after work). It should be easily adapted to new employees , in my opinion. Even now, 2 years later, I still struggle at times , figuring out the available functions, etc.
Pros
I like the ability to upload as many docs as needed for the project/customer. All departments (in my workplace) can view what is going on with the project. It keeps the project organized and allows as many details as needed.
Cons
Podio to me, isn't user friendly. It took quite some time to learn the quirks and how to maneuver through the different pages for the project. Definitely could use some enhancements.
- Used for 1-5 months
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Review Source
Terrible software and the most frustrating, ridiculous customer support experience I've ever...
Pros
It was suggested to me by a friend, but I hated just about everything about it - it was frustratingly complicated and overly difficult to use.
Cons
After purchasing a subscription, I found the software to be overly complicated, so I cancelled my account. However I continued to be billed for the next 2 months. I began contacting them about those charges, asking for a refund. While communicating with their "support", they stated they do not provide refunds, and refused to do anything. So I filed a dispute with my credit card company for the 2 charges. The CC company found in my favor and refunded both charges back to me. As soon as that happened, it must have marked the invoices as "unpaid" in Podio's system, and they began sending them to me again on a daily basis asking for payment. I resumed communication with them, asking for them to close out my account, close out the pending invoice and stop sending me emails. They responded to every ticket stating that they don't process refunds. I wasn't asking for a refund, I had already been refunded by my CC company. I was asking them to stop emailing me about the invoice that had already been decided in my favor. Finally I get an email stating my account was closed and I wouldn't get anymore emails. 5 days later, the emailed invoices resumed - this time being sent to not one, but TWO of my email addresses. The lengths they will go to, to harass a customer over a bill is asinine. It has been four months and the issue is still not resolved, and I continue to receive daily emails about my "outstanding" invoice.
Response from Cloud Software Group
Hi Ashley,
We are sorry to hear about this experience with billing and customer service. Thanks for sharing! We will do our best to improve this going forward.
Podio team / Citrix
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Customer Support and Billing Horrible!
Podio customer service and billing is horrible! I am so angry that I upgraded to the $24 per month plan and was charged $244.56! The invoice and payment receipt came in at the same time without giving any notice that the $24 plan that I signed up for was now up to over $200.
The customer chat said I could request a phone call to get the issue resolved, however, no one ever called. The email resolution department was NO help! All they could say was it would be corrected on the next billing cycle. I need it corrected Now! Had I wanted to spend that much per month I would have signed up for the 5 person $120 per month plan.
No phone support to assist customers and extremely disappointing customer service.
Pros
I like the program but not for $250 per month when I am the only person in my organization
Cons
NO PHONE SUPPORT! Although they tell you that you may request phone contact if you have a billing problem. There is No phone support.
- Used Daily for 2+ years
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Review Source
One of our favourites
It's highly flexible and easy to use, saves us time.
Pros
* Podio is such a flexible solution. It's the only system I'd ever come across that let you design your system around your business, instead of them forcing your business to fit their system.
* Really easy to use
* Can track/store multiple types of data so is flexible to be used in various areas of the business.
Cons
* Importing bulk changes isn't as easy as it could be
* Advanced workflows require a higher package, so you're limited with the lower end packages in terms of automation, without using a third party service like Zapier.

- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Daily user of podio (professionally)
We use this in IT for ticket registrations, inventory of all the hardware (PC, scanners, printers, ...). In Podio we also keep track of all the users in our organizations, which is then linked to their workstation( PC, screen, ...). Pretty useful to collaborate.
Pros
What I like most is the flexibility of the software. You can pretty much use this for everything (invoices, inventory, user management, etc). It's to be designed to your own desires. Also you can share with external organizations.
Cons
It's pretty expensive I heard, and there is quite a lot of slowness in podio (downtime). But mostly fixed very fast.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Highly flexible CRM
Pros
Podio is ideal for small to medium sized businesses. It's highly flexible, letting you adjust the CRM to suit your business and language. It's really easy to use, so internal adoption is easy and you can use it for managing so much more than just CRM. It's easy to create new apps and templates and you can modify these on the fly.
Cons
Any advanced features require extensions and/or the premium version to have access to GlobiFlow (which is awesome, but the costs add up for small businesses).
Support can be a little slow at times.
- Industry: Graphic Design
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Keeps our Department Running Smoothly
Podio is the glue that keeps our team together, managing and saving hundreds of projects.
Pros
I like the vast amount of features present in Podio. We use it to manage multiple teams that may be collaborating on jobs. Uploading files, collaborating, and tracking time are all things I do all the time.
Cons
The only issue I have is that arranging some of the view options is a little bit clunky. It's hard to fault Podio too much for that though, as they present you with a very large amount of customizability options.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Beware Before You Upgrade
Pros
Customizable organization. Love that I have archives of projects.
Cons
I upgraded in error. When I asked for assistance that very moment, I was told I would be prorated. No one at Podio can be bothered to have an actual phone conversation with me. I clearly was confused when upgrading. It would only allow me to do so with 3 employees [you pay for each employee] I figured out how to remove the employees since only myself uses the program and once I did so I was told, "Yeah, you'll see that refund in a year." really? Horrible customer care. Feel like I was tricked into spending more than our company actually uses- Looking for an alternative to Podio.