Zoho Projects Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Zoho Projects

Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, allocating tasks, recording time logs, relaying project updates, effective team collaboration, gathering...

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Feature ratings

Value for Money
4.4
Features
4.4
Ease of Use
4.2
Customer Support
4.3

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Mathew
Mathew
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/08/2024

A superior project management solution

My overall experience with Zoho Projects has been extremely positive. It has helped me improve efficiency, enhance team collaboration, and deliver projects on time and within budget. I would highly recommend this tool to anyone looking for a reliable and versatile project management solution.

Pros

Zoho Projects is a very comprehensive and versatile project management tool. It can be adapted to a wide range of projects and integrates seamlessly with other applications. It is efficient and offers excellent value for money.

Cons

I haven't found any negative details about this tool. My experience with it has been very satisfying so far.

Mahamudul
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 01/08/2024

Directors can customize it to meet the needs of their own projects because of its great...

To enhance workflows, it integrates with a multitude of third-party tools and other Zoho applications. For efficient research project management, these features are the cherry on top of Zoho Projects.

Pros

Zoho Projects' abundance of tools and ease of use make it easy to plan, follow, and finish research projects. The platform also supports task management, time tracking, and collaborative features. I can access all of our research files in one location with integrated document management. Project directors can monitor progress and make decisions in real time using project data, which is also very beneficial for project reporting and analytics.

Cons

Productivity can be negatively impacted by occasional lag or slow loading times, particularly on larger projects with numerous tasks and dependencies. Although Zoho Projects has integrations with many different tools, some users might run into issues or limitations with particular third-party integrations.

Aditya
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
4

3
Reviewed on 29/09/2024

Lightweight tool for small projects.

It was an average experience. Light tool for small projects works perfectly.

Pros

It is a very simple tool for tracking project progress based on tickets. Very basic tool would recommend it for a small projects. I liked the way search works in this tool and populates all the relevant items.

Cons

Reporting, graphs and many more featured like rich text editing are missing.

Top Zoho Projects Alternatives

Linda
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 11/06/2024

Perfect Project Management

Using Zoho books has been great and really improved our output in the business.

Pros

The ability to tract my time, expenses, and also link to the accounting software is really a game changer.

Cons

The project reports are not as detailed and comprehensive as I would like.

Alternatives Considered

Google Workspace and Xero

Reasons for Choosing Zoho Projects

The two are not totally comparable but Zoho excels at enabling small business' efficiency.

Switched From

ClickUp

Reasons for Switching to Zoho Projects

1. The integration between between Projects and Accounting. 2. Easy to understand and navigate user interface. 3. cost to benefit ratio was excellent for us. 4. The project templates are great... hoping for more.
Brian
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/09/2024

Impressive Software

Very good experience and all of their products.

Pros

Ease of use and it is very robust. It really is helpful for my business.

Cons

Due to it being so robust, it has a small learning curve. Frankly, if you watch the very good help video made by Zoho, you will be good.

Alternatives Considered

Task Board

Reasons for Choosing Zoho Projects

Integration and ease of use makes it a quick to add

Switched From

Trello

Reasons for Switching to Zoho Projects

Ease of use and ability to grow with Zoho products as my business grows
Akash
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

5
Reviewed on 08/08/2024

Zoho Projects Review

Pros

Integration with other Zoho Apps, which saves time and is convenient.

Cons

The project assigning is confusing, I sometimes need to add multiple people to the same project, which looks confusing to implement.

Alternatives Considered

ClickUp

Reasons for Choosing Zoho Projects

It is integrated more to Zoho Apps, making it more convenient

Switched From

ClickUp

Reasons for Switching to Zoho Projects

Pricing and features are more lucrative in Clickup
Modrik
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 09/08/2024

Zoho Projects review

I appreciates the comprehensive suite of tools it offers, such as task management, time tracking, and Gantt charts, which helped streamline project management and improve team collaboration. The platform's user-friendly interface made navigating and managing projects easier, although there was a learning curve initially.

Pros

User-Friendly Interface: Zoho Projects offers a clean and intuitive interface that makes it easy for teams to navigate and manage tasks, even for users who are not very tech-savvy.

Comprehensive Features: The platform includes a wide range of project management tools, such as task management, time tracking, Gantt charts, and resource allocation, making it a robust solution for various project needs.

Cons

One aspect i might have liked about Zoho Projects could be its Task Management feature. This feature allowed me to create tasks, assign them to team members, set deadlines, and track progress all in one place. The ability to break down projects into smaller, manageable tasks and visualize them through Gantt charts or Kanban boards might have made project tracking and team collaboration much more efficient.

Mohamed
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 06/08/2024

Zoho Project

Pros

ints integration and the price, its one of the best out there

Cons

nothing to dislike, but sometimes, I can not create stand-alone tasks

Alternatives Considered

Asana

Reasons for Switching to Zoho Projects

not sure, but it was quite cheap, and i like it
Folake
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 05/08/2024

A robust project management app that works

It has been good so far. It is getting more expensive, but then it is good.

Pros

It is a simple and comprehensive project management tool that I can subcribe to in my local currency.

Cons

Response and communication can be better.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 31/08/2024

Great platform for the first user

Zoho Projects is an overall Good-to-go project and task management tool.

Pros

It is a simple and comprehensive project management tool. It is very easy to use and strong time tracking.

Cons

It would be great to see more standard templates. It would be great if they offered tutorials for use.

Maddie
Maddie
  • Industry: Computer Games
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/08/2023

Zoho Projects enables proper Project Management

Project managers, engineers, and consultants can all manage and administer projects from any location with the help of Zoho Projects. A browser-based, cross-platform, and rather user-friendly SaaS solution. It has all the capabilities one would expect from a program of this type.

Pros

We required a Project Management capability that integrated seamlessly with our CRM and Service Desk Line of Business systems and promoted information sharing across the board. To prepare for management meetings, one may manually create an Excel project schedule that includes task tracking and a Gantt chart.

Cons

Not all browsers are supported, and not all of the functions of Task Management are present. Several additional vexing features of the current implementation of the Project Template should also be improved upon.

Jaideep
Jaideep
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 24/10/2019

Great online collaborative project management tools with feature you have always wanted

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

Pros

Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Alternatives Considered

Trello and Asana

Reasons for Switching to Zoho Projects

Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.
Sarah
Sarah
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/02/2023

Superb Business Project Management Software

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of what needs to be done and how long they have to do it.

Pros

There are a variety of options for visualizing any given project, and it's all quite straightforward and user-friendly. It's also an effective means of communication and cooperation inside the group. Simply put, it allows us to monitor the latest advances in our field.

Cons

When compared to rivals, I think the Zoho team may benefit from a more updated look and feel. The result could be an even greater edge for Zoho in the marketplace.

Tembi
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/04/2024

Keep Track of Multiple Projects

Overall my experience with Zoho Projects has been good. I've been able to successfully use it to manage projects and collaborate with my team.

Pros

I like the templates you can create and custom fields that can be modified to fit the specific needs of each project.

Cons

It can seem technical, however, their tech support is great and there are some wonderful tutorials on YouTube.

Nurul Syakira
Nurul Syakira
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/05/2022

Amazing feature for project management

Zoho Projects has been one of the best cloud based project management software that has been really helpful for us in managing and tracking all the progress of the project.

Pros

ZOHO projects have many great features, but one of my favorites is the option to personalize the parameters for project management. The part that allows for customization is elementary to use, but it also meets most of the needs that my company has for project management. I enjoy the functionalities, the facilities, and everything else that this program provides us with to manage a project. Those tools are beneficial and vital at the time to maintain a project and collaborate on it. I like all of the features that this software provides.

Cons

It might be challenging to make changes to Zoho prototypes. Its scalability is slightly limited for specific features due to the constraints. Although it helps establish projects, it does not have a platform for individual dialogue. People prefer not to lean on Zoho tasks to convert their work over to Spreadsheets to interact with other people since they find it cumbersome.

Ashish
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/11/2023

Zoho Projects has empowered our team

Pros

Zoho Projects has been an absolute game-changer for our team. We've tried numerous project management tools, but Zoho Projects stands out as an all-in-one solution that has significantly streamlined our workflow. The user-friendly interface, coupled with its robust features, has made project planning and execution remarkably efficient.

One of the standout features is the comprehensive task management system. It allows us to break down projects into smaller tasks, assign them to team members, set deadlines, and track progress effortlessly. The ability to visualize these tasks on Gantt charts or Kanban boards provides a clear overview of project timelines and individual responsibilities.

Collaboration has never been easier thanks to the discussion forums, where team members can communicate, share ideas, and provide updates, keeping everyone on the same page. The document management system is another gem, enabling seamless file sharing and version control, ensuring that the most current files are always accessible.

The reporting and analytics tools within Zoho Projects are fantastic for tracking project progress and team performance. The customizable reports and dashboards offer valuable insights that aid decision-making and facilitate better resource allocation.

Moreover, the mobile app is a lifesaver for our team on the go. It allows us to stay connected, manage tasks, and track progress no matter where we are.

What's truly impressive about Zoho Projects is the continuous updates and improvements. The Zoho team seems genuinely committed to enhancing the user experience, frequently adding new features and refining existing ones.

The customer support has been exceptional as well. Whenever we've had questions or needed assistance, their team has been quick to respond and extremely helpful.

Cons

The platform might have a slight learning curve for new users, especially when exploring its more advanced or intricate features. This could require time for team members to become fully comfortable and proficient with the tool.

Jennifer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 23/04/2023

Zoho Projects review by Jen

Once we settle on an idea we visit a location and live stream, or purchase a location and set up tours. Extensive planning is necessary for either scenario. Zoho Projects is a huge help at a small cost. It worked for our small but growing business.

Pros

The product is user-friendly and budget-friendly. It's also Integration-friendly. No training necessary.It has project and task management, time tracking and budget tracking. Cross task tracking and multiple people per task. Resource management.

Cons

The storage limit on the free account is 10 MB. Yes, 10 MB... Two projects and three team members at a time. The product doesn't have many extra features with any tier. No templates. No billing and invoicing. You can integrate with a billing and invoicing product but it's not as easy.Customer service department needs re-done completely.

Alternatives Considered

Microsoft Project

Switched From

Microsoft Planner
Ryan
Ryan
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 10/09/2018

Great platform for the price, but bugs and interface will drive you mad

Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros

The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons

As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

William
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
2

3
Reviewed on 05/02/2021

On first glance has the features you need

This could be a great basic and affordable project system if Zoho would just fix some basic day to day usability issues. As it is, it's frustrating and not flexible enough in some basic ways.

Pros

Has all the high level features you would want from a basic project management software. Projects, tasks, issues, share access with customers, custom fields, discussions, calendars, finances. Integrates with other Zoho products like Desk and Books.

Cons

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up. The integration with Zoho Books doesn't work well for our workflow so we end up creating invoices manually in Books instead of using the integration.
The system doesn't remember your preferred view and constantly changes on you.
The Kanban view is next to useless. It allows for no sorting at all! It doesn't display any additional useful information like priority/severity.
Support is lackluster. They will respond, but not really directly address your issue. My takeaway from this is that the system is the way it is, take it or leave it.
Because of all the small UI quirks and bugs it wastes a lot of your time.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.

Austin
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/08/2023

Zoho projects is affordable

We've gotten the benefit of more organized projects that are finished by the expected date, all for a great price. Recommend trying it.

Pros

This is the most affordable option and it's still pretty good despite the low price. Time tracking is really easy and pretty much runs itself without a lot of supervision. Projects are the core of this app though and it's safe to say they'll be better with Zoho Projects. Easier to assign and track tasks, talk through planning or problems, and set a budget. Also set a time line, task dependencies, and use Gantt charts.

Cons

Customer service makes me frustrated because it's so hard to get them to begin with and then it's still a circus getting whatever problem it is sorted out. Would make more sense for them to put more time and effort into it so that it doesn't bring the product down.

Shahila
Shahila
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/06/2021

Good software for collaborative project management

Pros

Our team's efficiency in managing, executing, and collaborating on projects has improved due to utilizing Zoho Projects' features and tools. We may add clients towards the client platform to have them on the project on which we are cooperating, and we can control and filter the data we provide with them.

Cons

The software takes a long time to load the resources, so I had to wait for it to finish loading all of them before I could begin working with it. I need to download the software since I can't use it from my smartphone. The interface design is obsolete, and there is no indication that it will be updated soon.

Mauricio
Mauricio
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 01/12/2023

Solid tool for project management

Zoho Projects offers a variety of project management and collaboration features to increase team productivity. Not recommended for teams that are not used to project management tools, documentation and progress tracking.

Pros

Zoho Projects provides a complete set of project management tools to help your team plan and track a complex portfolio of projects. The tool easily integrates with other Zoho tools such as CRM or Desk.

Cons

The interface is a bit complex and takes some getting used to. Programming directly on the Gantt view can be challenging.

Obhioze
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2024

A Magnificent and Solid Project Management Software.

It is simple to keep track of my projects progress with Zoho Projects.

Pros

With Zoho Projects,I can create and assign tasks to my team.It is simple to plan and manage projects with Zoho Projects.It enhance real-time team collaboration on project.

Cons

I haven't encountered any negative issues with Zoho Projects because it meets my project management needs.

Parth
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 14/03/2023

Collaborative Project Management Platform That Streamline Workflow

It is utilized throughout the organization as a collaboration tool to monitor project status, deadlines, and workloads. There are no limitations on how many projects you can make. I don't believe any other software now makes it easy for me to switch between multiple projects at once.

Pros

In order to keep an accurate track of our customers' projects and share all of the most significant task highlights, it is quicker to deploy templates and follow tasks for our projects. Moreover, Ghannt charts and reports are included. It also has an accessible calendar. Compared to other platforms, it enables you to customize your tasks more.

Cons

Not everything about time tracking is seamless. The mobile version is essentially useless. Sometimes the invoice function appears pointless. Basic features like repeating tasks are lacking.

Diana
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
5
Ease of Use
2
Customer Support
1

4
Reviewed on 28/02/2020

Flexible program but terrible support

We felt a bit frustrated with their support and didnt want to buy into their model anymore.

Pros

We enjoyed setting this program up because it had flexibility to allow us to set it up for our marketing business and also cosmetics. We had many contractors too so it was great we could track their times for each task.

Cons

Once we started adding more users, it became too expensive. In the end, we had to step away from this because we had over 30 users and we needed something that wouldn't charge so much for adding new users. We needed a better package deal. Support was terrible and they tried to lure us in with paying for support.

Alternatives Considered

Microsoft Project

Reasons for Choosing Zoho Projects

More features and functions

Switched From

Trello
660 reviews