Microsoft Teams Reviews

Pros

In team conferences, we desire seamless communication during the whole meeting, and Microsoft Teams offers this kind of communication. I find the color scheme they selected in the design to be extremely pleasing, and the user interface is really simple to understand. When it comes to functionality, I appreciate how easily calls can be transferred from one device to another using the call transfer feature. In order to give teams more capabilities, it synchronized with Outlook. As a result, you will receive notifications about forthcoming meets and be able to monitor your meetings on a calendar. In comparison to other products available, I prefer Teams.

Cons

I haven't had any major issues with Microsoft Teams up till this time, but if you join a meeting on Windows using a browser or you are using it for the first time, you may experience some issues in joining. High-speed internet is also necessary for a smooth connection. You will experience lagging screen sharing and incoming voice if your network is slow. Teams, though, is a great platform for conference calls overall.

Pros

MS Teams is a very nice tool that was bundled in Office365. Easy to use for online meetings.

Cons

There's no breakout room in MS team just like in Zoom.

Alternatives Considered

Zoom Meetings

Reasons for Switching to Microsoft Teams

I choose teams because it's already included and part of the system license of office365.

Pros

I am trying to used the Microsoft Teams via desktop and I can not use it any how and I joined in the meeting when its over.

Cons

Very Poor Software , Too much complicated.

Pros

We can chat with others who are not in the same organisation.

Cons

Sometimes notification issue comes up but that doesn't stop me from using it.

Pros

Microsoft Teams is renowned for its ease of use, navigability, expandability, integration, and administration. Furthermore, its conference calls have excellent audio and video quality, with an added bonus of automated background blur for improved image quality and greater privacy in the workplace. The central calendar and chat feed are comprehensive, and the app is available on Desktop, Mobile, Web, and Linux.

Cons

There is no reason to not be impressed with Teams; it keeps getting better and better with its new features and is now used by many large organizations as a way to increase productivity in the current climate of remote work.

Pros

Microsoft Teams is a fantastic tool for team collaboration and communication. Its user-friendly interface makes it easy to chat, call, and video conference with colleagues, whether they're in the same office or working remotely. MS teams also integrates with other Microsoft products, such as Outlook and OneDrive, making it a convenient platform to use. Microsoft Teams has become an essential tool for our businesses especially since we have a lot more hybrid and remote working in the workplace.

Cons

It would be nice to have more integrations into MS Teams Outside of Microsoft products

Alternatives Considered

Slack

Pros

Microsoft Teams is a communication and collaboration tool that offers a variety of features for businesses and organizations. One of its major pros is its ability to integrate with other Microsoft apps, such as Outlook, OneDrive, and SharePoint, making it easy to access and share files and collaborate in real time. Teams also offer a range of communication options, including video and audio calls, chat, and screen sharing.

Cons

One major con of Teams is the difficulty in logging in using an ID and password to join a meeting. This can be frustrating for users who are new to the platform or who are not familiar with the login process. Additionally, there have been some issues while using the mobile app, including slow loading times, improper connection, and glitches.

Pros

One of the most used tools nowadays in companies since Covid-19. It has been able to keep the bet and to make a place for itself, in front of its competitors. With Teams, we understand what online collaboration is. Discussing, sharing files, scheduling meetings and events, collaborating on projects, and accessing third-party applications are just some of the features of Teams. It is precisely this diversity of features that makes Teams a great productivity tool, especially for businesses. It is quite easy to use, even if it takes a little while to get used to all its features. The fact that it is possible to integrate other third-party applications allows you to centralize your work in one place. It is available on a wide range of devices, including tablets, computers, and smartphones. And it is known to be secure, unlike some of its competitors. A tool I recommend to companies

Cons

- Interface is a bit cluttered, functions hidden or difficult to find, so it takes a little time to adapt- Decrease in video quality when there are a lot of people connected

Pros

The best feature of Teams is that it helps make remote work smooth, it easier to cordinate with everyone

Cons

What I like least is that at times it takes a long time to open, lot of time gets wasted here.

Pros

It has many features apart from just video conferencing like one can take notes in between, the additional features for the host and great connectivity.

Cons

The user interaction can be improved a bit.

Pros

Teams has a useful mobile feature that allows me to answer questions on the go. Individual chats as well as "teams channels" for multiple users are meant to streamline collaboration, including live document editing by multiple users. Similar to Zoom, the platform also allows for video calling that integrates with Outlook and integration with Sharepoint means that documents that are difficult to find in Teams are still backed up on the cloud.

Cons

Teams is a bit clunky. Editing documents within the platform is glitchy, especially when using a Mac - PowerPoint content looks as if it's bleeding off the page, and fonts are automatically substituted if one user hasn't installed the correct fonts, meaning that it's still often necessary to download PowerPoints and word docs for finalization. It's also easy to become overwhelmed.

Users must receive extensive training - creating a chat for multiple people is one thing, while creating a Teams channel is entirely another (although their functions are on the surface level, the same). When a new teams channel is created, so is a new email address. My enterprise conducted months of training and many users, especially those who are less confident with tech, still expressed frustrations or made mistakes that necessitated IT involvement to fix. We've also experienced issues with video call feedback and dropoff.

Pros

Microsoft Teams is an amazing collaboration product and it keeps getting better. From being able to do Live events to its integration of applications, Teams is my "go-to" app for communicating with my teams. The Video Conferencing is stellar and Microsoft keeps adding more functionality. Schools get Microsoft for free and there is not reason they should be using Zoom.

Cons

Unlike Zoom, the ability for webinars is lacking. Zoom has everyone beat here and Teams really could use this feature for Live Events. Also, Teams needs to integrate with Microsoft Bookings.

Alternatives Considered

Webex, GoTo Meeting and Google Meet

Reasons for Choosing Microsoft Teams

It is included with Microsoft 365. Why would I pay for something I already have.

Switched From

Webex

Pros

Microsoft Teams allows you to set up on your computer and phone. It works on a variety of platforms. It makes it easy to chat with remote team members and share files. Also, you can do video conferences on the go. Similar to Facetime for IOS but a lot more functionality.

Cons

The issue may be fixed now, but Teams was having a hard time allowing outside parcipants who did not have a Teams account. We needed to bring in clients and it seemed to hang up frequently.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Microsoft Teams

Webex seemed to crash a lot . Also we used UC-One and calls were dropped or unclear.

Switched From

Webex

Reasons for Switching to Microsoft Teams

Teams have fucalituony that was famialir to most our employees. It was easy to deploy across all offices. Price package also was a factor.

Pros

The biggest strength, by far, is the integration with other Microsoft applications, and in particular messaging and Sharepoint. Whilst the video function is probably the part I use the most, I especially like the fact we can work together, share files and chat all in one place.

Cons

The interface is a little too basic, but my biggest gripe is the lack of customisation, especially on simple things like video. For example, why can't I move the video windows around? Why can't I enlarge one, and reduce another? If you look the competitors, they all offer a bit more of a customised user interface. My second grumble is the disconnect between a team, a chat, and video call....why can they not be combined?

Alternatives Considered

Webex, Zoom Meetings and Slack

Reasons for Choosing Microsoft Teams

License cost, and integration with other Microsoft apps

Switched From

Zoom Meetings

Reasons for Switching to Microsoft Teams

The user interface, the price, and also love the additional functions like polls, votes, and how to share. Also quote like the blurred background option!

Pros

I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

Cons

Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

Alternatives Considered

Zoom Meetings

Reasons for Switching to Microsoft Teams

In the beginning, we may have opted for ZOOM, but then we all know that ZOOM is not that safe, not effective, and not to mention expensive. Everything looks nice with the usage of Microsoft Teams now. Our admin is so happy with our decision.

Pros

Teams isn't just a videoconferencing tool, it's a collaboration software where you can have multiple teams and channels and have a discussion about each project separately.

Cons

Guests joining from outside your organization have some trouble to join, not very user friendly compared to other similar tools. Sometimes the software has issues on Mac computers.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Microsoft Teams

Skype for Business wasn't very user friendly and lacked a lot of features. Teams has a lot more functionality and is more of a collaboration tool than skype

Reasons for Switching to Microsoft Teams

Microsoft teams is better for internal communications, there is no maximum time of a call and the price is paid as part of our Microsoft office 365 suite.

Pros

Microsoft Teams is a very user friendly application with plenty of features in it. The feature that I mostly been using are the Calendar where I schedule all my daily meetings so quickly and the Team groups where I use to collaborate with my team members and post any announcements. Along with that, the most liked feature is the Search bar where I can search for not only users and messages but also files. One other major impactful feature is the SharePoint and Microsoft Stream integrations, were in all the call recordings are being stored automatically which is almost required for me all the time.

Having experienced, the meeting and the call quality was absolutely great with desired options like sharing screen, call recording, audio and video device setting options along with the Meeting notes added to it, making it more successful.

Cons

Though the Teams application doesn't have any major dislikes of any feature, rather it can have improvements in user interface likely having more templates, chat background images or color, though it has three background template options. It can also have voice message option, since I felt that's the only feature missing out here, were in now we can send voice message only when there is an unsuccessful call attempt.

Also, any updates that are done being in background, which is otherwise a good thing, but that makes less visibility to any new feature or improvement added unless or until seen. So, I would suggest to have update notes or after the update just an automatic tour on the improvements.

Pros

Microsoft Teams is a very nice and collaborative Tool. Video calling is very good and bright. Virtual Background setup is awesome. Sound Quality and Picture Quality is Perfect. Perfect tool for Team discussions and meetings. If a meeting will be started by any of the member then notification will come saying meeting is started by the member which is a great reminder. Great Team channel can be created for internal discussion. Its easily downloaded on Phone.

Cons

The Software is not available outside the network. There is no Reminder event functionality.Phone availaibity is not that good.

Alternatives Considered

HCL Sametime and Slack

Reasons for Choosing Microsoft Teams

Cisco Jabber don't have Group Sharing or Group calling options. Team meeting is not easy to setup.

Switched From

Cisco Jabber

Reasons for Switching to Microsoft Teams

Team meetings and Group call facility is the Key to chose Teams.

Pros

Document management: Teams leverages the features of SharePoint for document management and allows to modify Office documents in real-time with multiple collaborators.
Easy definition of access rights to content/teams: Access rights can be defined at the team and at the channel level which allows to give access to Teams to clients while having separate areas within the team for internal conversation (which reduces the clutter for clients who would otherwise receive notifications for irrelevant conversations)
Multiple forms of communication: Teams allows to communicate via direct chat with another team member, within a channel, create group conversations and via conference calls.
Conference calls/webcast: High-quality webcast/videoconferencing with the ability to record a meeting and have this meeting saved to Microsoft Stream
Outlook integration: Ability to schedule Teams meetings from Outlook and vice versa

Cons

Access to meeting notes: when meeting notes are created during a meeting, they are associated directly to the meeting instead of being associated to the team. Having the option to take notes from a meeting that are added to a notebook shared by the team would allow to easily refer to these notes after the meeting (instead of having to look for the meeting to access the notes).
Notifications disabled by default: When part of multiple channels, it's easy to forget to enable notifications for each one. Conversations where the user or the entire channel is mentioned can go unnoticed.
The functionality that allows to toggle between Microsoft Teams organizations when you are part of multiple often causes errors that require to restart Teams.

Pros

Most of the tools and icons (e.g., "attach", "share screen", "add participants") in Teams are intuitive and universal, which is important. Most users jump in and learn by doing, not receiving any formal training.

It is so helpful to be able to attach a photo of a customer's product concern in Teams so our technical product support group can view it and discuss it.

It is also useful that one can search Team conversations by a particular keyword, so if you want to locate a conversation about a subject from prior weeks, you can.

I don't know what we would do without the ability to phone each other through Teams! All day long, we make quick calls to each other, no cell phone needed! The steps are so simple: select a name, and click on the phone icon.

We used to use a different group chat platform, but since Teams is the most up to date Microsoft collaboration product, it syncs seamlessly with all of our other Microsoft apps such as Outlook. For example, all of the Teams conversation and meeting information can be referred to in Outlook.

Cons

When joining a Teams meeting, I always get tripped up by the screen that pops up. It asks how I want to join the meeting. Do I download the app, continue on the browser, or open an existing Teams app? Plus a separate window opens that says Open Microsoft Teams? This all confuses me. Can it not be detected how I always join my Teams meetings every day? Can it not detect that I already have downloaded an app?

I would recommend that it be made more clear how to "Reply" to a group conversation. The key is to Reply within the same conversation thread! I can't tell you how many times colleagues type a reply to a thread in the New Conversation field rather than the Reply field. Then we have a very disjointed conversation going on. Perhaps Reply needs to be bold face or a different color?

When changing your availability status, there are two statuses that are amber colored. One status is "be right back". The other status is "appear away". Why is there one status color for two different statuses?

Finally, on a lighter note, I think more emoji choices are needed. We have a lot of fun batting conversations back and forth all day at work, and some additional emojis to convey our emotions would be helpful. I find myself using the "thumbs up" symbol all day long as a catch-all to say I agree, or I got your message, or Thank you, or That makes sense, or even You're welcome.

Pros

Microsoft Teams is a very nice Instant messaging and collaboration software. Microsoft Teams is getting popular and many organizations have slowly started implementing the same. Microsoft Teams includes very nice features like Instant messenger which useful for the employees to chat with other co-employees within the same organization quickly and getting answers when needed. The other features are Calendar which allows the user to quickly schedule meetings, plan there schedules, Join the meetings with Audio & Video and also one can easily share their desktop or applications during the meetings. Microsoft teams also allows to have group conversations, get notifications on the chat messages, one can easily share screenshots or images during the conversation for quick clarifications, Wiki allows more than one person edit and update on the fly. One can also add the attachments required during the conversations. Microsoft Teams can be accessed through the software installed or using Browser to quickly join the meetings. One can also add other small applications within Microsoft Teams for better collaboration among the teams. Microsoft Teams also has a mobile app which allow the user to quickly join the meetings.

Cons

Microsoft Teams though very popular also has few demerits. Microsoft Teams is a proprietary product and it is a paid tool. It also has limited free version but not preferred by organizations. There are issues like Audio disturbances and sometimes it take too much time to join the meeting as the application need to load initially. In big organizations there will be more than one Instant messenger and this can create confusion. Most companies already has Skype and have started with Microsoft Teams & both do not sync and update status during meetings.

Pros

Since we began implementing Teams, I particularly have appreciated the effort the developers have invested in making notifications manageable. My favorite uses for this are one-on-one chats with colleagues and team conversations around an issue or document. Being able to link in a SharePoint file rather than creating a new copy of it is an essential feature that makes this work.
I find the interface more pleasant and understandable than that of Stack, even though the latter is a more efficient layout.

Cons

Teams is apparently envisioned as the one place where work can happen, combing communication, file editing, and file management features. (Plus lots of other apps that have Teams extensions.) In reality, Teams is not nearly as fast or as efficient as using the Windows Explorer and desktop apps for managing and creating files.
The integration with Planner is less powerful than I wish, but I believe that's due more to Planner's technology than Teams'.

Alternatives Considered

Slack

Pros

Quick to set up initially, pleasant looking user interface, significant functionality out of the box.

Cons

After we got past our most trivial initial use case, we started to see the less-than-nice guts under the covers of Teams. The actual management of Team members, "projects", chats is convoluted, inconsistent, limited, and far from intuitively obvious. The fact that you're limited to a single UI window while in Teams is awful - I cannot, for example, have one window open for Chats and another open to examine the files that pertain to a team. I must switch what's showing in my one window to move back and forth -- how incredibly primitive!

File storage is stilted and awkward in Teams. The distinction between Internal and External team members complicates this. Giving access to a single file, or to a "folder" in Teams to an external team member wasn't even a possibility a month ago, and I stopped even trying. You'll see the workaround below, but it works due to more architectural weirdness in the product as you'll see (read down)...

The file storage in Teams is actually in SharePoint. From any point in the Teams file hierarchy, you can "view in SharePoint" instead, which takes you to a SharePoint web interface. From there, you can see that Teams is exposing a subset of what has been set up for you in SharePoint. Happily, once in SharePoint, you have far greater control over file sharing, permissions, version control, restoring old versions, etc. Accessing the same files in Teams is like trying to touch type with a pair of winter mittens on -- it's extremely limited.

Pros

Ability to share screens hence the best app for online learning and conference meetings.
Allows syncing with Microsoft Outlook Calendar.
Ability to mute users with background noise.
The ability to record the sessions, so that one can revisit the session later on.
Scheduling of meetings through the Outlook calendar makes it possible to plan for meetings beforehand.
Being able to see and hear from meetings, therefore gives one the boardroom meeting feel.
Allows the participants to raise their hand to participate in the discussion.
Ability to share files on the chat section.
I like how I can turn on video so that others can see me.
I like how i can chat with participants on the chat section.

Cons

At times letting people into the meeting becomes a challenge. It keeps saying admitting failed. I would love to say that only the admins of the group can let the people into the meeting.
At times the call keeps dropping, which leads to inconveniences.
Switching between accounts is hectic since one has to keep in logging in and logging out to access the accounts. Instead of logging out, we should have a switch accounts option.
Despite being a free version, one still needs to pay in order to access all the features.

Alternatives Considered

Zoom Meetings and Google Meet

Reasons for Switching to Microsoft Teams

It is user friendly.

Pros

I have been using this Microsoft teams for more than three years now. I switched from Slack and am not ready to hit another application after using Microsoft Teams. The most liked feature is the secured real-time communication and collaboration with teammates. Integration with the Microsoft Office 365 ecosystem is the best feature of Microsoft Teams. Non-Microsoft 3rd Party application integration also works well in Microsoft Teams. Microsoft Teams can handle different channels for each team without any confusion. Various bots from 3rd party can be used to manage a to-do list, projects, and polls. File sharing and screen sharing work like a champ. While video conferencing, you can add different backgrounds, which avoids some awkward moments.

Cons

The Least liked about the Microsoft Team is that sometimes you will not get the call notification on the logged-in devices. Time taken to load the Teams application is high after booting the Windows. The wired bug in my Microsoft Teams app is that my voice is barely audible to the teammates while on the group call, and it works fine while calling a single person.