Webex Reviews

Pros

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed.
> Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most.
> Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Cons

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Alternatives Considered

Microsoft Teams and Zoom Video Webinars

Reasons for Choosing Webex

We actually made the switch since we had some meeting with the outside of the organization which is better in case of webex compared to the one we previously had i.e., Skype. So we had to select the one which helps the team during the important external calls.

Reasons for Switching to Webex

The versatility and the easiness which the application suggests is really important and made us pick this application in front of so competitive other ones.

Pros

Webex Meetings contains several capabilities that are beneficial for distant communication and collaboration, including screen sharing, recording, and polling. They are simple to talk with, easy to reach and provide extensive instructional assistance. It is simple to install and is accessible for all major systems. It is software that offers high-quality business services while maintaining security, speed, and simplicity. It has several functions that we may use from start to end, and it performs extremely well without limitations.

Cons

Webex has a few flaws in my opinion. The only issue I've ever noticed is participants' inability to update the initial email address used to sign up. While the program has its own set of functions, it is restricted in its ability to integrate with other systems like CRM and project management applications. Not so easy unless you have a gadget with excellent hardware and a reasonably strong network.

Pros

Webex is very good for meeting and i like that aspect on the website

Cons

I find it not complete and also not enought suggestions

Pros

The most impactful features of Webex are the video conferencing capabilities, the collaboration tools, and the secure file sharing. The product is easy to use and intuitive. Integration with existing business processes is also easy as Webex integrates with many popular platforms, such as Microsoft Office and Google Suite. The product also has detailed documentation and tutorials to help users get started quickly.

Cons

One feature that I feel is missing is the ability to customize the user experience. As of now, it is difficult to tailor the interface and user experience to fit the needs of different teams or departments. Additionally, it would be helpful to have a more robust set of tools for collaboration, such as better document annotation and workflow management tools.Integration with existing business processes was a bit difficult, as some of our processes were not compatible with the features offered by Webex. We had to adjust our processes to better fit the capabilities of Webex, which was a time-consuming process.Overall, I think Webex is a great product, but there are some improvements that could be made to make it even better.

Pros

I have been using Webex for the last 1 and a half years as my go-to video conferencing and team communication tool and it has been a great help to me because it provides high-quality video quality and screen sharing quality is also top-notch.

Cons

It is slightly costly but For that price, it has sufficient features so I wouldn't complain.

Pros

I love Webex. It is very safe and reliable to work with. You can chat (in chat box) with your team while in a meeting. It also features mobile app, which is great to access it when you do not have your personal computer with you. I love that I can join my meetings through my phone also. Screen sharing in Webex is very useful. It has less down time compared to other video conferencing applications. Webex helps you to be more efficient, especially if you sometimes work remotely.

Cons

I do not have any dislikes about Webex. Sometimes I do not get notifications on my Webex phone App, or it shows/receives the notifications with delay.

Pros

The platform is very professional and great for webinars with a big audience.

Cons

Why should I go for Webex? I seriously couldn't find a reason. There are no major flaws but when I compared it with Gmeet & Zoom those 2 are just better.

Pros

With the tools, teams can be built and connected digitally, resulting in increased efficiency in the workplace. Connecting with other team members is easy and quick. . All that needs to be done is to copy the link generated and send it directly to all the members who have joined.

Cons

On low bandwidth internet connections, the app does not perform as well. Occasionally, server breakdown issues occur. I would like to see improvements in this area.

Pros

I am using Webex since last decade for business meetings and really happy with product features. it was the only one trustworthy solution. Efficient and versatile platform.

Cons

There are many competitors available now who are developing excellent interface with more interactions and user friendly platform, webex team shall also focus on social trends like emojis, gestures etc.

Pros

I used this software when i worked for the largest telco vendor in the US. I really liked this service because it was easy to use, and it allowed me to have meetings effectively.

Cons

It used to only work on specific computer specs but now i think it works seamlessly in any type of computer or browser.

Pros

I've been using Webex for over a decade. Being a Cisco product gives me the guarantees of being robust, secure and continuously updated. In the last year, many new Artificial Intelligence functions and other interesting features (p.e. simultaneous translation) have been integrated. In addition, it complements very well with the rest of the Cisco portfolio for videoconferencing, voice, contact center, etc.

Cons

Little to complain about Webex. Perhaps that is more expensive than other similar options. But it is a product oriented to professional use that is worth what it costs. Security is very important, and that pays for.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Webex

Microsoft Teams and Zoom Meeting are good choices too. But Webex is more robust, secure and complete

Switched From

Zoom Meetings and Microsoft Teams

Reasons for Switching to Webex

More robust and secure.

Pros

Cisco Webex meeting is the awesome tool for meetings, collaborations, creating appointments for any event. Nice Screen sharing options. The best part is Recording meeting which can be stored and referred later. Nice Chatting options also. You can choose whom to talk or you can chat to the whole team. Nice Video and Sound Quality. Easily Integrated with Microsoft outlook that's why we can create meeting from outlook easily including WebEx link. We can have our personal room where you can collaborate with the team. It can be accessed outside the VPN network. Easily can download on Mobile without any need of Company network. Nice notification settings which will be pretty nice and from the notifications you can join meeting. We can connect to a phone also to have a call between team members.

Cons

The Tool is pretty heavy which takes a lot of memory on the system since it includes a lot of stuff on its own. Can't avoid surrounding noise. We need to install some other plugins to avoid that.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Webex

Skype is not that good with respect to Meeting with the Team. No Record meeting options in both of them. No Integration with Microsoft Outlook.

Reasons for Switching to Webex

Zoom Meeting doesn't have Record meeting options. It doesn't have option to cancel the surrounding noise. It doesn't have integration with Microsoft Outlook.

Pros

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Pros

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead.
I also like the new virtual background and blur features that were just released.

Cons

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.

Alternatives Considered

Zoom Video Webinars and Adobe Connect

Reasons for Switching to Webex

We chose Webex because compared to other products, Webex had a user friendly interface and it was pretty intuitive as well.

Pros

Webex is a good tool for video conferencing. It does that particular job probably the best of all tools I used so far.

Cons

Other than video conferencing, all the little things that come with that are actually slightly worse than in the competitors. My particular grief is the annotation (screen drawing) tool that is very unintuitive, gets interrupted whenever the presenter does anything, and requires special permissions to use.

Alternatives Considered

Zoom Meetings and Microsoft Teams

Reasons for Choosing Webex

The scrum master and TA liked Webex more than Teams.

Switched From

Microsoft Teams

Reasons for Switching to Webex

The user interface of Webex was nicer.

Pros

Can schedule meeting on the go from any where and can dial to the bridge using local numbers without any hassles

Cons

Requires regular updates as the tool gets freezed when logged in and trying to connect the audio through internet

Alternatives Considered

Zoom Video Webinars

Reasons for Choosing Webex

Ease of access and adaptability across organization

Switched From

GoTo Meeting

Reasons for Switching to Webex

Ability to dial in the bridge through local country numbers

Pros

It stands among the most feature-packed conferencing apps, and comes with dedicated hardware, powerful and extensive means provided to connect users to a conference

Cons

Even with lots of free bandwidth (both in the organization and in the remote connections) the audio can do 1-2 seconds lags, or the audio can just be bad for a few partecipants even if they have good audio and bandwidth, I suppose it's a server side issue. Can be resource hungry when there are >20 partecipants with video. The image quality using the Cisco room kit is underwhelming for its cost.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Webex

Webex has proven to be more reliable

Switched From

Zoom Meetings

Pros

Powerful Security: This is perhaps the main advantages of Webex. Cisco is the biggest endeavor network safety organization on the planet, so you can trust it to guarantee your protection and information security inside a Webex call. Webex encodes every one of your information regardless of which plan you purchase. Organizations whose information security is absolutely critical can find supreme harmony of psyche here.

Community Sound and Video Conferencing: Lean toward your conferencing arrangement with every one of the ruffles? Webex has everything, enveloped with a strong client experience. You get HD video show, where you can see up to 25 members all at once. You can visit inside the call, whiteboarding to work together on notes, in addition to breakout spaces for classes or group building works out. We especially like the screen sharing and control usefulness, which, dissimilar to different instruments we've attempted, doesn't influence show quality, and it's not difficult to share or switch between discrete windows or the whole work area.

Cons

Incidental Call Quality and Association Issues: Call quality is by and large great, and the encompassing commotion decrease highlight is superior to different apparatuses we've attempted. Yet, in light of the fact that Webex is so broadly utilized, there's consistently the danger of blackouts. We've encountered a couple throughout testing various items, and sporadically Webex sets aside some effort to interface, or we lose video or sound for a couple of moments. We've likewise experienced difficulty conceding members on a few events.

Restricted Personalization Choices: Webex incorporates virtual foundations, however not as wide a determination as contenders like Zoom. There's an absence of fun personalization highlights found in different apparatuses like shading plans and window format choices.

Pros

The brand does matter when you are looking for something good, it matters when you are looking for stable environments, reliable communications and available at any time, it does matter when you need support, people who help you in those moments when you really need it.

It is not only what you see on your screen as a user or what you can do with the tool, but also what exists behind it, which many times we do not see, we do not know, and therefore we give little or no importance.

I have been involved in the world of information technology and communications for years; I do not consider myself a guru, an expert specialist in a subject, but I have had the opportunity to grow professionally alongside companies or brands that today do not need an introduction, they do not need someone like me to speak well of them; For many years they have demonstrated with their position in the market the importance and value they offer in today's life, a life of changes, adaptation, and long-distance communication to be closer each time.

There are many Communications tools, many applications that allow calls between users, establish remote meetings, send messages/chat (in fact I think there are many that offer these services), but when someone ask me what I like most about Webex, my answer It's simple and clear: "Webex by Cisco".

Webex has the knowledge, experience, technology and support of Cisco, If you're looking for something good for all your communications, Webex is the solution.

Cons

Cisco offers robust solutions (Webex is not the exception); from my point of view it has always been characterized by having very good solutions functionally (seek to be powerful and simple at the same time) that fulfill the purpose for which they were developed, hardware and software, and the Cisco's graphical user interfaces (GUI) usually have become so simple (simplified functions in a few buttons or few options) that are not as friendly as they could be.

It seems to me the GUI of Webex could be more user-friendly because in my experience many end users need graphic and colorful solutions that make it easier for them to use the tools (our brain works by capturing images among many others), otherwise not everyone will be ready to use Webex even though it is an excellent communications tool.

Pros

HD video and audio conferencing is probably the best positive side of WebEx. Connectivity oprions e.g. landline or internet call also good. While you make the meeting, you can share your screen or even control other user screens and make some actions while controlling their screen as well. There are lots of ways to effectively use WebEx. Firstly, you may use mobile version (IOS, Android) of WebEx and quickly connect to your meetings while on the go. Secondly there are different add ons such as MS Outlook add on. This enables one-click WebEx feature; so that you can either add meeting link to your invitation or instantly start a meeting by just one click from outlook menu. There are also other tools like Record Meetings or Productivity tool, these give you change to increase efficiency; again by just one or two clicks.

Cons

Latest version of the WebEx has a very lean interface which makes it elegant but on the other hand some user controls are kind of hidden or hard to reach so you may struggle in the first hand; but can get used to by the time. Another drawback is the lag or slow down issue while sharing or controlling screens. I think the severity depends on your connection speed; but this is likely to happen if you use control features much. Lastly, connection with WebEx server may be an issue time to time; but I don't see this as a critical issue as it may happen with other service providers as well.

Pros

I've seen webex meetings with about 150 participants and it worked without any issues. For big events it can even support the 'hidden participants' which is also great for hosting public events. Recently it got several updates which got rid of some of the most annoying problems with the platform (the "person joined the meeting" sound, people forgetting to mute themselves upon entering, ability to have co-hosts, introduced "push-to-talk" feature, easy switching between audio/video devices). Ability to easily record sessions is a plus. The desktop client can sync with Outlook/Webex so you can enjoy the "one-click-to-join" experience. It also works with people from outside the organization (anonymous logins), which enables widespread usage with contractors or other external staff in general.

Cons

* In a meeting with ~100 people, around 30 of them will have joined with two devices - they would use one for seeing the screen and sharing video, and the other one for audio. It appears there's still issues with it which is quite annoying being it's 2021 and that's one of the basic features.
* The features only started rolling out since the pandemic broke out - the webex was looking pretty bad for quite some time, and it seems it got the attention only when competition threatened to surpass it. It's still not ideal and the product roadmap seems to be secret, which makes it hard to estimate its future.
* If you install the desktop client it is constantly using the microphone (even when there's no meeting, it's just sitting in the system-tray) - this not only raises concerns around privacy, but also my headphones don't like it and have constant background noise from it - I have to shut down the client to stop it.

Pros

Cisco Webex has one of the best iPhone apps. Personally I've never had any problems with the app before. Yet I can say that it is a USER issue that cause the majority of audio difficulties that I've experienced such as: poor microphones, not talking close enough to the microphone of their phone or laptop, not self muting while dialing in, and the list can go on. I attend all of my WebEx meetings using the app while on the run and this has facilitated my work not to miss any meeting.

Additionally, using Cisco tools is something that grants you and your coworkers security from Cyber attacks and your projects won't be sabotaged by hackers.

Cons

I wouldn't say that the tool has a downside because so far it has met its expectation as a meeting tool; but I would ask for some tweaks that can help make things above and beyond.
It would be great to have a sound or an obvious blinking on the screen when someone raises his hand during a meeting. And if they could work on adding more countries to the list of landlines as free to dial in that would be a plus because so far some countries have to pay a fee to join from landlines (probably sign an agreement with more phone companies).

Pros

Smooth audio and video. Speed of organizing meetings. Very few crashes. Works well both on a computer and on a smartphone.

Cons

I can't think of anything crucial to improve. Overall experience is really good and it does what is supposed to do.

Alternatives Considered

Zoom Meetings

Reasons for Choosing Webex

Many crashes, stuttering audio and video.

Switched From

Microsoft Teams

Reasons for Switching to Webex

Better overall user experience.

Pros

Cisco Webex Meetings is the quintessential collaborative cloud platform. It allows users to have their own personal room to be able to meet up to 1000 people in the same meeting. It has video capacity of up to 200 participants, you can use a white board to show any idea in an instant and even share screen or give or take control of another device. All in one application. And the best part is that if you are near a Cisco video device, you can use proximity and define that device as an audio and video device instead of a cell phone or computer.
If the guests do not have the application installed, it does not matter, from any browser they can join the meeting or from the cell phone. What more can you ask for a virtual meeting application?

Cons

Honestly there isn't much to say at this point. Maybe just mention that you need to be a computer administrator to be able to install the application that without it, you don't have the plug in in Office tools like Outlook. It would be good not to have this requirement and to be able to have the plug in without having the need to install the application.

Pros

When I started working, I was first introduced in using "Business Link" whenever we have client calls or conference bridge calls, and I thought that is already a great application used for conferences. However, when I transferred to Conduent (formerly known as Xerox) from Convergys, I now use WebEx Meeting Center whenever I do client calls, and conference calls with team members spread throughout the globe, and it surpassed my expectations.

I or we (in the company) never had any problems using WebEx Meeting Center. WebEx Meeting Center is an easy to use software that lets you connect with people all around the globe at once without any worries of line interruption, inconvenient dialing-in process, and downtimes.

WebEx Meeting Center lets team members record conference meetings and training, and this is very helpful since it provides us a video or file that we can cling to just in case we want to review what transpired on the call.

Its video capability is also beneficial for me as a workforce manager since I can assess non-verbal cues of my clients, subordinates, and bosses.

Cons

This software is very convenient to use, and I think I can't ask for more, and I never had any problems using this software so I guess this is N/A for me.