Total Party Planner Reviews

One of the few things that actually gets you more time to run your business!

It has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.

Best Software for Catering & Event Planning around

Phenomenal. It completely changed and streamlined our process.

Used for three years and it was great but the new view they have rolled out is full of...

It was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.

The best customer service EVER

We have been able to integrate all of our invoicing, client contacts, client contracts, itineraries , calendars, menu building, cost analysis and inventory into ONE software package. TPP truly offers the ability to easily integrate all of your functionalities into one silo.

Making My Life Easier!

Super amazing - our productivity is positively benefited!! Thank you TPP team!!

In a World Where Customer Service is a Dying Art, this is Customer Service at Its Finest

The software streamlines the process from inquiry to close. Customer Service is ALWAYS Phenomenal. I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN] and to any representative whom I have failed to name, THANK YOU TOO! I don't feel like a client, I feel like the TTP Tech Support is part of our Team!!!

This is a review

great overall

Great Catering Software

Excellent customer service

Has the the potential to be perfect with a few add ons.

Fantastic!

Total Party Planner Fan!

They actually listen to their clients and work on supplying them the most efficient ways of utilizing their system. Overall; I have had more "wow" moments from the type of service they have provided. From the friendly way they respond to phone calls to the "all-hands" approach to trying to help you solve an issue...even if it has nothing to do with their software. THAT is EXCELLENT CUSTOMER SERVICE!!!

Total Party Planner is the best way to run your catering business

By using TPP for the past many years we have been able to take the standardization of our operation to levels that were difficult to attain with our previous system. TPP is able to offer all of the pertinent information about each event in one location. Our teams have access to everything they need to execute the event to our exacting standards.

Very few things can buy you time to actually run your business - TPP does, and extremely well!

I was you, 1 year ago. My restaurant was running me, requests for catering were pouring in and we had just put our catering food truck on the road. I was stressed to the max, drowning in Excel Catering Event Order spreadsheets and missing catering pick-up orders and panicking my kitchen.
I know.. you assume that I'm a newbie, and that's sweet.

I'm in my 30th year of cooking for a living, and at the age of 43 own one of the top restaurants in my industry category in our Province. We staff 40 plus people for a 15 table full-service restaurant that turns 10 to 11 times a day from Thursday to Sunday - every week. That doesn't include six figures per year in take-out and six figures in Catering now a year later. Add to that, I'm no slouch on the computer and can code in Excel like it's second nature.

Why do you need to know this? It gives you context for this review.
Without Total Party Planner to take away the headaches of searching for pricing, building proposals, databasing clients and providing seamless continuity for all of our communication, we wouldn't be able to grow like we have.
Yes... evaluate how much the software costs, and look at your business and determine if you can afford it - it's not cheap. However, bear in mind this one caveat.

- How much is your time worth?
- How much are you spending in repairing your credibility with clients, when you miss a detail?
- How much are you losing when you forget to add a detail to an order and have to take it at a
loss?
- Are your skills being utilized in the right facet? I'm a chef, not an event planner and certainly not an accountant. TPP assists me to be a better business person. I could have designed a database in MS Access, or continued in Excel - but why? My results would not have produced the package that TPP offers.

I know what you're thinking... this reads too good to be true, and in fact, there is one thing that needs to be cleared up.
This program came easy to me, it all made sense from a Culinary perspective and the types of information required to utilize the program to its fullest were familiar to me. There, I said it, this is a professional level program. Not that it's just for enterprise level clients, but, hospitality professionals. Just be prepared. The learning curve here is quite steep for the uninitiated.
But.... Their customer service is outstanding... really... they care - a lot. I use 8 different subscription business services, and TPP is the best!

Great piece of software, with the best customer service around

I work for a mid-sized off-site catering company. We have used Total Party Planner (TPP) for more than a decade, so we have lots of experience in using this product, over 25,000 events. We started off on the stand-alone version and ran it for about 8.5 years, then switched over to the web-based version more than a year ago.

Before we purchased TPP, I tried 3 or 4 other pieces of event planning software over several months. TPP was clearly the best: The most organized, and the easiest to use. And the web-version is easier and faster to use than was the stand-alone version.

TPP is an excellent piece of software. It is stable, and just plain works well. You can tell that the people who designed the software have a background in catering, because it does the things you need it to do to help automate the process.

Many of our sales people (5) are not what I would call 'computer people', and one in particular took some time getting used to TPP, but now they are all lost without it.

One thing we do that is somewhat unusual (for a catering company) is we do a fair number of deliveries where the food is delivered in disposable containers, with no servers, mostly business lunches. We use a different report for these to make clear to the kitchen at a glance that this is a delivery and not a full-service event, and the people at TPP helped us to 'tweak' that report to include everything we needed in it. That was hugely important to us, and TPP was glad to help modify the report.

To be fair, I cannot comment on a couple of features. We don't use the room reservation system, as we have no rooms to manage. I also cannot comment on the recipe section of the software, as we used different recipe software before TPP came along and have stuck with it, because the kitchen people know how to use it.

The best part of TPP may be their Tech Support. It's simply the best I have ever used, for any software. 95% of the time when we call them, a real person answers the phone, and our issue is generally resolved in 5-10 minutes. On the very rare occasion when we get the answering machine, we always receive a call back within 10-15 minutes.

No software is perfect, and TPP is no exception. Occasionally it feels like there is an extra mouse click or two required to do some simple thing, but at least the program is consistent about that from section to section.

For event planning, it would be hard to improve upon Total Party Planner.

Total Party Planner ROCKS!

Total party planner is awesome! We've had it for about 10 years and continue to grow and use it more and more! The biggest thing it has helped with is showing us when we are making money! I love the features and ability to plan and account for labor in the kitchen and at events. I LOVE that once I have my recipes in, it will generate for my staff exactly how much of each ingredient to use as well as PRINT ME OUT an ORDER list!! As we have grown over the years, this order list feature saves considerable time and the event production keeps our staff on proper useage. I also use it to run my sales tax report - SO FAST, better than adding all my events by hand. Creating proposals, checking accounts receivables, so many reports, and there are even reports and features that we have yet to take advantage of. We are able to take credit cards thru TPP. The site is never down, I use the webbased program so that myself and my staff can access and work from home or our phone or anywhere we can get online - creating a flexible and family friendly work environment for us!
In the catering industry, in international catering groups that I belong to, myself and a multitude of others are known as the tpp groupies! We are always promoting and singing TPP praises as the go to catering software program. I recommend them to everyone and have even suggested using this program in other industries to associates of mine. That the founder came from a catering family business background is evident in this success of this program.

The do all easy to use event management software .

First off I want to say that I am not being paid or compensated to write this review.

I have been using total party planner for over 20 years. As a professional chef In my career I have owned a banquet facilitiy, 3 restaurants and five catering companies. I have also consulted for many clients starting up new catering or banquet operations and seasoned veterans focusing on organizational management and culinary .

The things that I always look for when implementing a new organizational management piece of software or system is speed of integration and ease of use. Total party planner never fails. Ever.
Event bookings client management party planning culinary integration costing all done effortlessly. When the software was first introduced I had zero computer experience nothing. I booked my first party in 10 minutes without even doing a tutorial. The reason I mention this is to emphasize the ease of use. In this modern age of ultra simple apps and dumb down software many times we find ourselves sacrificing attention to detail or the ability to do something specific and unique to our business. This is another area that total party planner shines. The guy that invented the software is the son of a caterer and was probably working weekends in a professional kitchen when he was 10 years old . He knows all the little details and things that make our lives easier when doing a catering job or running a banquet. All the details like what items to pull for a party staffing and client special notes are integrated into a easy to follow format.

When I have consulted for clients either starting up or running a catering or banquet business the first thing I always notice is they have multiple salesman and secretaries handling all the paperwork and Client details. I have always been able to cut at least half of the office and sales staff by implementing total party planner. Yeah, do the math in your head, how much money would that save a year? LOL for solo operators the time savings alone is monumental. Allowing you to focus on the fun stuff like developing new recipes designing new menus or making a clients party extra special. No one wants to spend time doing paperwork this allows you to get back to what we all got into this business for, creating great events.
If you would like to chat with me about this software and how it works hit me with an email and I'll give you a ring.
[email protected]

We love TPP!

I have been using Total Party Planner for my catering business the last four years and I can honestly say I don't know what we would do without the software. It is the lifeline to our business and helps to keep us organized in the office and in the kitchen! The value of time savings and the functionality of the software is invaluable. They are constantly adding new features and functions to make life easier for the end user. I can honestly say every person that uses the system and program learns quickly and is able to use the components of the software that apply to their job position very easily. I honestly recommend any one with a catering or food related business to check out Total Party Planner for their software solution. It has changed how we do business and has increased our revenue streams as a result of the added organization and time savings the program provides our company. From pack lists to recipe analysis to food cost tracking this software has it all! Highly recommend!

Total Party Planner (TPP)

TPP is a robust piece of software. You can really tell that John and his team have had every experience in the catering industry and that they have put these experiences into the software. This has been very helpful for us as we fell into catering. Now we are looking to fine tune our operation. The plug in services have worked very well for us as well. TPP has helped take us from a 30k company to just under 7 figures. Thank you.

Efficient and Effective Software Program

Great software for catering!

Our order taking time has definitely improved, and since the reports generate on their own, that saves a ton of time. We used to fill out a paper form, then translate it to a PDF confirmation to email our clients. This software has made my life easy! It's easy to jump between events, and go back in, without losing any information in the process.

Amazing Software, Stellar Customer Service

From start to finish TPP's customer service was always friendly, and above & beyond helpful. If they didn't have a feature, they worked on creating one. They have great work-arounds to manage almost anything you need. The use of the software increased our efficiency, productivity and therefore profitability almost instantly. It takes a little bit of practice to get everything sorted out and create proposals but once you get the hang of it you fly through them send customers professional and thorough proposals and invoices super quickly and close the deal. I can't say enough good things about the service and the staff! Totally worth the cost.

Happy caterer!

It has been something I’ve wanted to do for years and I finally made the commitment and extremely happy I did. I was hoping to utilize the packing list portion of the software but just haven’t yet but hope to at some point.

User Friendly, Great for Client Proposals

Overall, the experience with TPP has been good, with some room for improvement.

Excellent and Thankful

My overall experience is a 10 out of 10. Takes away the headache that is caused by other catering softwares.

Thanks for making me look good!

I just wanted to let you know what a great product that we believe that you have!

I first researched your product, after a rave review from another local caterer, I then convinced the company that I was working for to get your software. When I made the change over to Jonz Catering, the owner was still using 'Hammer and Chisel' (Office Word and a calculator, not EVEN excel!!), to do catering proposals. I told her that even as AMAZING that I am, my typing skills leave something to be desired! If she wanted productivity and an updated, professional look, I needed to bring her into the 21st century!! She dragged her feet for about a month and then finally looked at the website'she was hooked! At least once a month for the last year she has thanked me in one way or another for 'revolutionizing' her life! About 6 months ago, we got robbed and they stole her computer. We lost a lot of history for the business, but now that we are in the cloud, we didn't miss a beat. She was so happy!!