Basecamp Reviews

Pros

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

Cons

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

Alternatives Considered

Asana

Reasons for Choosing Basecamp

The interface of Basecamp is easier than Asana. Also in terms of features, Basecamp currently leads the market.

Switched From

Asana

Reasons for Switching to Basecamp

Pricing and features are better for Basecamp compared to other alternatives available.

Pros

I really like that I am able to communicate with all of the other staff member easily and and can go back on that communication to see what was said if I need to.

Cons

There's not much I don't like, overall it is a great app

Pros

In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time.

Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

Cons

I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways;

On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.

Pros

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

Cons

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

Alternatives Considered

monday.com

Reasons for Switching to Basecamp

After carefully evaluating various alternatives, I ultimately chose Basecamp as my go-to collaboration tool for several compelling reasons. Firstly, it's user-friendly interface and intuitive design stood out, making it easy for my team to adopt and navigate. Secondly, the comprehensive project management features provided everything we needed to stay organized and efficient. The real-time messaging and integrated file-sharing capabilities were also superior to other options we considered. Furthermore, Basecamp's emphasis on transparency and accountability aligned perfectly with our team's values. Lastly, it's reliable performance and consistent updates gave me confidence that Basecamp would meet our long-term collaboration needs.

Pros

It is best to manage your project and communicate with your team even outside basecamp if you want to share with someone you can easily share it

Cons

The only drawback is you need to subscribe so that you can get notification and until someone adds you to the channel you cant view the project.

Pros

I liked the ability communicate with our design team using this software.

Cons

It lacked project management and task assigning in terms of notifications and ease of use.

Alternatives Considered

Microsoft Teams and Slack

Reasons for Choosing Basecamp

Needed more than a task-oriented system.

Switched From

Microsoft To Do

Reasons for Switching to Basecamp

At the time, it seemed to be the best option for creative project management.

Pros

I love the laid back look of it, and ease of use.

Cons

there is not much I don’t like. I don’t like that when you copy over a Basecamp the tasks don’t switch to the new year.

Pros

Works perfect if your team is worldwide seperated as it allows the team work together in real time. The diary for each user that they fill each day is helping managers keep track of their project management.

Cons

Has witnessed getting an error while assigning tasks to someone, had to restart to resolve it, other than this, never failed us.

Pros

The minimalistic design of the was great. As you work on it starts to get comfortable and easy along the way.

Cons

The user experience might be a little difficult to grasp for first time users.

Pros

We are using it for the agency management, and it keeps tasks tidy and monitored closely.

Cons

I did not like the accessibility issues from mobile.

Pros

The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

Cons

The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

Alternatives Considered

Trello and Asana

Reasons for Choosing Basecamp

I had more clients that were using Basecamp, so it made sense to be on the same platform as them.

Switched From

Asana

Reasons for Switching to Basecamp

More clients were using basecamp already.

Pros

The most important and stand out feature of the product is the fixed pricing. Its use all you can and no per user seating billing makes it absolutely a product for internal smaller teams.

We have used this product for little over 2 years now and is used by various teams inside the company.

With basic features like tasks, calendar, file sharing, we found it relatively smaller projects which does not involve too many requirement changes or too much of pre-start documentation required.

Cons

Handling large multiple projects, tracking each project activities, and above all tracking individual contractors work/ timesheet tracking has been a pain point with this product for us.

Check-ins work great for a product company but since ours is a technology services projects where work really has to be tracked and detailed at most levels has been a challenge for us.

Most of our clients are already on or they prefer/recommend apps from slack and MS Teams and demand to use basecamp in their ecosystem is not very in demand for us.

Alternatives Considered

Todoist, Trello and Asana

Reasons for Choosing Basecamp

Trello was adopted well by most of our clients and we proposed to use the Trello boards for projects. But the fact is that we don't always use Agile strictly in "services" industry. As in all services companies, we find ourselves always racing against time, hence the boards will not always reflect correct effort, time or estimation. Hence we made a switch from Trello to Basecamp as it offered client portal which can be shared and we can add clients and wanted more collaboration

Switched From

Trello

Reasons for Switching to Basecamp

The number #1 was obviously fixed price of the product and not per seat basis. We found value in collaboration and getting things done with smaller teams and smaller projects. We can easily add clients and share only data that we need.

Pros

As a non-profit end-user, there are multiple projects I will have on my plate on any given day. In 2020 alone, I was managing the implementation of database training, following-up with Q&A from my colleagues while also navigating new tech integrations for our CRM. With so many moving parts coupled with a shift to heavy remote work, Basecamp provided an ease in transition, permitting us to keep pace with our current systems so that we would not lose the full measure of impact we have on providing aid to at-risk children during the pandemic. In short- less clutter in your standard email inbox and rapid collaboration within secure channels.

Cons

You do not have the ability to archive content, which can make sorting difficult if you are use to this dynamic in say Gmail.

Pros

The ability to add clients to a project and hide them from information within the project is SO handy. We use that feature a lot for internal to-dos and managing the client without them seeing behind-the-scenes.

Cons

To-do lists are pretty basic. You can assign to a person and add a date, but if you are used to feature-rich todo lists (embedded images, color coding, sub-checklists in a to-do, etc) then you will be disappointed. And although I find the "me" tab easy and intuitive, when we add new members to a project they almost universally struggle in the first weeks to really use Basecamp to its highest functionality.

Pros

Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point.
There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

Cons

There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

Alternatives Considered

Jira, Trello and Autotask PSA

Reasons for Choosing Basecamp

Basecamp gave us more flexibility and at a lower cost than Trello.

Switched From

Trello

Reasons for Switching to Basecamp

Mainly due to cost.

Pros

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons

There is a little bit of a learning curve with the single page interface but that is be design.

Alternatives Considered

Trello and Asana

Reasons for Choosing Basecamp

We needed a new system that was focused on action and not just words. A single source of truth.

Switched From

Slack

Reasons for Switching to Basecamp

Ideology and price.

Pros

I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

Cons

The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

Pros

The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners.

As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.

Cons

The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

Pros

am thoroughly impressed with its simplicity, attention to detail, and robust set of features. The software's straightforward interface makes it incredibly easy to navigate and use, allowing me to quickly get started and stay organized. The attention to detail is evident in every aspect of Basecamp, from its clean design to its thoughtful features that cater to various project management needs.

Cons

While Basecamp offers excellent project management capabilities, having more detailed metrics and insights into the timeline of events would greatly enhance the ability to track progress and identify potential bottlenecks. By incorporating more granular metrics, such as task duration, milestone completion rates, or individual team member contributions, Basecamp could provide users with a more comprehensive understanding of project timelines and enable more effective project planning and management

Pros

It is easy to enter, search and assign tasks in this online tool. As an E-Commerce Manager, I find it easy to enter our online order information, keep track of them with due dates, assign tasks to my team members and update our higher management on the goals and their progress.

Cons

The Export feature of this online tool is the worst!! I have tried contacting their support about exporting my tasks to excel or CSV format and they informed me that they do not have that option. We receive over 200 to 600 + orders a month which we have to keep track of, this helps us do that, but when our account manager asks me to get him details of orders then my life goes to hell. It takes me 2-4 days to extract all the data and organize it and send it to our accounts manager. This is the RED Flag for me for this software, I have my team looking at other options to switch to, however, if they do incorporate it, I have no problem sticking to Basecamp.

Another thing I would like to point out, which is not a red flag or an issue but in the last month we had basecamp service unavailable or crash twice. Since it is a company solution, we are using, and I have been using it for the past 3 years, I never had seen this issue, maybe an upgrade in their services or some other bug is causing this but it did happen. Hope it does not happen again as it will affect our work seriously.

Pros

Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons

Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Pros

I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

Cons

DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion.

Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added.

Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership.

A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business.

I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would.

Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

Pros

I am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to [email protected] and got an instant reply from Sylvia Chong <support team> with positive response and activation of my account for next one month. They understand customers and help them back.

Cons

Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)

Pros

I use this software for my Toastmaster's Club and it has a lot of great features that aren't being utilized because of the confusion of maneuvering through it. I can: leave feedback or ask for feedback from other members, track my progress via pie charts, access multimedia learning materials easily, store documents related to my project for historic record or for easy recall.

Cons

Toastmaster's is an world renown organization that has a very even mix of younger and older or retired members; the oldest member in my club is 92 years old. As of June this year, everyone was required to get a Pathways account and log into their Base Camp. I am one of the younger members (39 years old) and even I didn't find Basecamp to be clear cut or intuitive and was frustrated. It got so bad, that the area directors asked every club to nominate a Toastmaster's Pathways or Base Camp "Ambassador" that they can refer people to when they needed help. We had a virtual conference recently and there was an intro class on how to use Pathways/Base Camp and everyone was clearly confused and it didn't make sense to them. There were too many steps to get to the login pages and to get to the actual base camp. Also, the word base camp was not explained to everyone. I think we were looking for something like, "Account" which is equivalent to going to your base camp. I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

Pros

Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity.
The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones.
Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow.
The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.

Cons

Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.