Adobe Learning Manager Reviews

Pros

presentation development and deployment as well as integration to adobeconnect

Cons

Instal was a handful
and took very long.

Pros

The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage.

Cons

The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature.

Alternatives Considered

HireRoad and Litmos

Reasons for Switching to Adobe Learning Manager

Great pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need.

Pros

Adobe Learning Manager has a user-friendly interface that is easy to navigate, making it accessible to learners of all levels of technical expertise.The user interface makes it easier for beginners to navigate with so much ease

Cons

There are basically no negative experiences lasting to this software to which I have come acrossed.. Adobe learning manager is an amazing software

Pros

The most basic level functionality is pretty simple to understand.

Cons

We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed.

We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort).

To our dismay, the problems did not improve. If anything, they got worse.

There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix).

Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work.

Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.

Pros

Adobe Learning Manager is a powerful and flexible learning management system with an intuitive interface and a wide range of features.

Cons

One potential drawback of Adobe Learning Manager is its cost. As a premium LMS, it may be more expensive than some of its competitors. Additionally, some users have reported that the platform can be slow and buggy, particularly when dealing with large amounts of data.

Pros

Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner.

Cons

Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due.

Alternatives Considered

Cornerstone LMS, myUnity Senior Living and Relias Healthcare LMS

Reasons for Switching to Adobe Learning Manager

The presentation seemed more user-friendly than it actually is. I liked the option for social learning. I liked the graphics on the dashboard. It had more of a high-tech look. I felt that Adobe products, in general, are focused on being high-tech and therefore, the product would remain fresh and current looking.

Pros

This software has all the features that you may be looking for in an LMS. It has some CRM features, can host all standard e-learning file types, has a social learning function, and allows for a solid user experience.

Cons

I didn't like how there is no method to execute all functions on the LMS without swapping between user profiles. Admin has certain permissions, as does the author and learner roles. It's your responsibility to learn which profile type does what.

Additionally, the customer service is quite slow. If you're looking for quick support on the service, you'd be better off troubleshooting on your own. I rarely get an appointment with my CapPrime rep within the same week I request it.

Finally, the system is inexpensive, but requires a big upfront cost. They currently only offer a 3-year commitment plan to the service. If I would've known about the speed of customer service I would've reconsidered our choice.

Alternatives Considered

Absorb LMS and Docebo

Reasons for Switching to Adobe Learning Manager

Inexpensive price and ability to integrate with other Adobe applications easily. (e-sign, connect, acrobat etc.)

Pros

I was very thrilled to see that
-Publish in various devices - tablets, mobile phones, desktop.
- Publish projects on devices that support HTML5 which are iPad and iPhone.
- 360 degree learning experience feature - VR images integration and augmented learning.
- Customizable overlay such as blurbs, audio content and quizes
- 2D and 3D view options
- SCORM compliant helps - it gives completion status, scoring and quiz results.
-

Cons

Concern:
Adobe Flash wis going to discontinue in December 2020. So we don't know what changes will be required to add in Adobe Captivate Prime after Adobe Flash is gone.

Pros

We use this for new hire training and think the ease of use is great, really helpful to have everything in one spot for training

Cons

Can be a little fiddly and I think it is on the more expensive side for these training systems

Pros

User experience and navigation design is very easy.

Cons

Must improve the user interface on mobile

Pros

Simple and clean look, the main features work well, overall good feeling about the product.

Cons

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong.

The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile.

External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

Alternatives Considered

BRIDGE

Reasons for Choosing Adobe Learning Manager

Outdated look, limited reporting feature.

Switched From

Accord LMS

Reasons for Switching to Adobe Learning Manager

Pushy selling strategy of Bridge.

Pros

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

Cons

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Pros

There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan.

One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need.

Cons

There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!

Pros

After exploring a number of LMS's, I found that Adobe Captivate Prime was very practical. If you so happen to be using Adobe Captivate you'll find it very easy to publish your work. In addition, the tabs are clearly identified with all of the functions clearly presentable. Moreover, the LMS was fairly easy to use especially considering the accessible help prompts and tutorials.

Cons

While I loved the flow and crystal layout, I found it to be too boxed in for the clients I was trying to reach. In other words, I needed a bit more engagement and interactivity beyond the software; I desired to engage my trainees in collaborating beyond simple discussion boards and games. I wanted to provide real life experiences that incorporated social media outside of the software. So, while I loved the simplicity and structure, I desired professional coaches and mentors to supplement my trainees with real time experiences.

Pros

Easy to use and to understand. possibility to share contents with other platforms. Android and IOS app.
Everything starts with the skills approach. Possibility of different language for one content. No plug in necessary for the player. Reporting module.
Possibility to work with the different roles. unlimited storage space.
Support is doing well.

Cons

Learning calendar is not working well and don't give a good overview about all classroom training planned.
Migration of skills or other things to complicate. No calendar about the utilization of all instructor available .
Calculation of the effectiveness should be different in case L3 feedback is disabled since the L3 feedback does not make sense for the most of short online courses. In the view of the courses as a admin or Author we need filter to separate classroom training from online and courses shared to you or shared to others.

Pros

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

Cons

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

Pros

Easy set up and smart rules
There are several smart rules which can be built into ACP which allow automatic assigning of teams, courses and learning paths when someone is created or registered in the system. Other LMS’s provide this, but the way this is set up in ACP is intuitive and smart. It drastically cuts down the time needed to get people up and running on the LMS and will save the time that LMS administrators would usually take setting people up.

Offline Content
ACP seem to have done this better than any other LMS I have trialled. The ability to download all course content and use the system offline, while still experiencing the system as if offline, is a superior offering from ACP.

Publishing from Adobe Captivate
We already use Captivate to create our eLearinng content and publish our SCORM compliant training packages. Having a system that allows us to publish quickly and easily from our eLearning authoring program to our LMS saves time.

Instructor role
One unique part of ACP is having a dedicated instructor role which allows training instructors to log in and manage all of their training activities. Other LMS’s have this but tend to be quite complex. The way a user experiences this in ACP is simple and easy to use.

Cons

The software is a little pricier than other LMS's out there on the market.

Pros

The best thing that I like about Captivate Prime is that it has got webcam feature which lets you connect with your learners effectively. Even if you don't know much about technology or you are new to it, you can still do wonders with the capabilites of Captivate Prime. You can add your voice to your presentations really easily and create impressive learning modules on Captivate.

Cons

Captivate Prime has been there in the market for long and it has evolved a lot. So, there is nothing that I don't like about Capitvate Prime. It will be really great if they can lower the price a bit.

Pros

Firstly, Ive been a full time graphic and digital designer for 32 years. I have used Adobe products from their inception. I love Photoshop, In-Design, Premiere Pro, Illustrator and use them all daily.

CAPTIVATE
Absolutely nothing - Adobe should be embarrassed to have your name on the splash screen!!!

I did a 2 day course about 2 weeks ago and even the instructor reported its 'bugginess"

Cons

Really - where do I start.

What's the point, you haven't replied to my actual bug reports so I won't bother here.

I've been working full time on a 215 slide presentations and Captivate crashes, it's slow to respond to inputs and your "responsive" Fluid boxes display completely inconsistent result.

Honestly it's shit and unfortunately, I have to live with it daily.

Fix it!!

We pay good money from you to have it, so make it work.

Pros

Has many features, many more than I'm sure I am aware of. The system looks really clean. Like being able to switch between types of roles easily.

Cons

It's been a huge struggle trying to get everything working properly. The catalog and recommended learning areas almost never show what I expect, adding filters in the catalog sometimes works and sometimes seems to do nothing. Revisiting the same page seems to have different results in terms of what courses/learning programs/filters appear.

I've not yet found a good way to efficiently manage all of the courses, content, etc. from a high level. A course report doesn't seem to exist that shows me all courses, if they are active/deactivated, if they're assigned a learning program, etc. This would help a lot to find courses that are floating around and not assigned properly. The audit report is good, but doesn't give me a clear view into how things are setup today across all courses.

We've sent several emails/tickets to Adobe contacts with no response back. The sales process was amazing and the technical resources doing the demo were extremely knowledgeable. The person who then helped us get implemented was very scripted and has since disappeared with no clear input on who we should contact with questions. Trying to just self learn it at this point, which has been frustrating.

Pros

It looked pretty, it sounded great, and appeared to have all the tools we needed. It has a decent UI for learners.

Cons

No ability to create standalone quizzes or questions you must buy licenses to their auth tool, worst customer support I've ever dealt with, poor management of course visibility, cannot create 'versions' you must add new LO and deactivate old LO, cannot utilize their webinar function completely without buying licenses to Adobe Connect, no drive to learn our business and help us strategize the LMS to our business, SSO cannot be setup with Google, users cannot have more than 1 custom role.

Pros

Adobe Captivate Prime is simple software. It is very easy to use and the best thing that I like is that learners can easily navigate and see the learning calendar which helps in scheduling course while training. The analytics in Adobe Captivate Prime is helpful. You can customize courses according to as per your own wish.

Cons

Installation process was quite difficult for me. It must be made easy. Other problem is the pricing of this software. I don’t like the pricing. According to me it is very expensive. The mobile application is not customized properly. I think that it needs a lot of improvement. Apart from these issues I find this software very good.

Pros

So many features.
The responsive nature within publish.
Accessability features for disabled.
Screen recording and mp4 publish output.

Cons

Lack of building up layers.
Not the easiest tool to pick up and just develop with.

Pros

nothing - this is an archaic system which is not relevant for today's world and is full of bugs

Cons

everything - reports are not working, support is not responding, functionality which was promised is not working. this is an internal LMS system which is very hard to use and not intuitive at all. what a bad purchase from out side

Pros

The speed at which I can produce training material.

Cons

A few features or settings that are not easy to understand or use.