User Reviews Overview

About Decimal

Decimal is an online bookkeeping solution that enables small business owners to handle accounts and track financials. Decimal also offers additional services including income tax return preparation, business licensing, and R&D...

Learn more

Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.6
Customer Support
4.6

Browse Decimal Reviews

104 of 104 reviews
Sort by:
Verified Reviewer
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2018

Bookkeeping Software For All

Pros

This software is fantastic. I used it under the original name (Bookly) and have been a customer ever since. What the business is doing is wonderful and you can't ask for better customer service. You work with a specific account manager that helps you with any and all bookkeeping issues.

Cons

The software is in its early stage and is improving. Some features you want added may take a little time, but rest assured it will happen.

Danielle
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2017

Alas...I've been saved!!!!`

As a restaurant owner, I have no time (literally if i want to sleep!) to input all my sales/spending info so at the end of the month I can see where all my money went! This company syncs up to your bank account, gets your sales data and inputs everything so that I can see in one shot where my money is actually going and where I could use some help! Everyone that works over there has been so patient and helpful...I feel like God has finally answered my prayers! It's so easy and I mean we text back and forth!!! I don't have to answer phone calls and sit on phone sessions for hours to figure anything out..and if they have questions I answer them when I can!! I don't have to play phone tag to get my accountant on the phone! It's all done online. I do wish that they had a phone app (but they have assured me they are working on one!) This company has saved me and my tax accountant is so thankful for them!! They also do taxes but opted out of that for my business! In one sign in I can see what my business is worth and my net income. I use to do all this on my own but literally just have excel spreadsheets with data...and that's it nothing really to go on much other than totals for the week or the month! It wasn't telling me anything, I felt just more of wasting my time! This company uses everything; my spending, my income...categorizes it and then helps me see where I am spending too much and how it's affecting my overall net worth! I recommend this to everyone and anyone looking to streamline their business!

Pros

It's so easy to use and I love that we text back and forth!

Cons

I think it's more personal, but I do wish they would send me a text or an email when they ask me questions...otherwise I guess I need to just get into the habit of checking it more habitually!

Sumit
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 02/08/2017

Had one of the worst experience with them, using their bookkeeping and tax filing services!

unnecessary stress, the thing I thought they would help solve with their service

Pros

- Supposedly cheaper than a traditional bookkeeper, but the amount of time you spend correcting them is not worth it.
- Friendly sales people, but poor problem solving skills. I had to follow up with them constantly to get work done.

Cons

Everything. They could not deliver what they promised. Over-promise, under-deliver should be their moto. Plus they have a gap in their tax filing process, but they would not own up to it. It has cost me more than IRS fees due to their oversight and mistake.

Top Decimal Alternatives

QuickBooks Online Advanced

QuickBooks Desktop Enterprise

Desmond
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/08/2018

Amazing Serice

I’m having an Amazing experience wiht Bookly! If you’re looking for bookkeeping for your business, this is the best service that’s out there, and you can’t beat the price for the value they provide which is really a lot of value. They actually should charge more for the service, but I don’t mind paying the current fees. However, I’m sure they’ll increase the price in the future as that’s normal for any business. Do yourself a favor and go ahead and get started NOW. You’ll thank yourself later, as you’ll more time to do what you do best in your own business.

Pros

Easy to use as the service connects directly to your account.
Weekly emails regarding your P&L
Easy to reach your accountant.
Affordable price.
Amazing support.
There’s so much more, I don’t have much time to list everything.

Cons

I don’t have any cons for Booky. The service has been so Amazing, I actually don’t have any cons.

Anita
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/06/2017

Bookly Makes Books Easy! I dreaded using other programs because I'm not the best with numbers.

Saved time by not spending hours trying to figure things out. Saved money not buying upgrades over and over for software that is too difficult to use. Saved my sanity by knowing that my books are correct at all times and having access to a real accountant everyday.

Pros

Automated and easy to keep up with monthly instead of waiting until the end of the year! Having a knowledgable accountant at my beck and call makes me feel confident that what I'm doing is correct always, and if I have a questions it is easily and quickly answered. I hated using other software programs like the one that just stopped supporting the version I was using because they want me to pay for another upgrade. With Bookly, there is no capital upgrade outlay, just a monthly fee that covers everything. I like the way the software pulls in my data in from my accounts and then my accountant just asks me simple questions about what the expense was for and then determines the correct category. I love the ease of being able to ask a question of my accountant and get an answer fast. I don't have to think about what I'm doing from day to day. I just login and see what our financial picture looks like. You won't find a software product with the simplicity and clarity than Bookly has. I love the weekly cash flow updates too. If Quickbooks or other programs are too difficult for you to use Bookly is your answer! It's far more valuable than the price charged. Peace of mind is priceless. I don't worry about receipts that I don't know what to do with. I just upload them and let my accountant handle it. It's like a Butler for your Books!

Paul
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2017

Awesome easy way to handle horrible tedious but necessary accounting chores! It's fast and...

Peace of mind that things are do correctly, accurately, and my taxes will be done easily. Confidence in the abilities of the accountants, and that helps me rest assured. Time - I spend less time trying to figure out software I don't understand, and more time enjoying my life.

Pros

The "ask your accountant" feature. It makes it easy for me to ask about confusing expense categories. I also love that my accountant can ask me about things that are unclear to her too. I also love the simplicity of the software and how easy it is to use, download transactions directly from my bank, and upload receipts. It makes seeing the big picture easier. I've used it for nearly a year now, and I love,. Don't do any more work than you need to, just like Bookly.co get it done for you. I am for the first time in years not dreading tax time next year! It is so comforting to know that all our business finances are taken care of my knowledgeable, smart, thorough accountants. I do wish there was a scanning feature built-in, but that's not what the software does! It's okay that I have to scan in the receipts and then upload them, it just takes more time than I want to dedicate but I can even do it with my phone which is pretty convenient and cool. The software is so much better than using Quickbooks, especially Quickbooks for Mac. There is a huge learning curve with Quickbooks, and I'm not an accountant. With Bookly.co you don't need to be an accountant, or even pretend to be one! They take the pain out of small business accounting.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/03/2018

Easy to manage appointments

I have been maintaining business meeting with clients.

Pros

It provides an automatic tool for booking schedule with clients. We never worry to miss any meeting schedule. I always get touch with my business client through notification popup. We can easily add it to WordPress. It also saves my time and money.

Cons

It should show the previous schedule which we missed anyhow. I would like to more enhancements in GUI.

nana
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/02/2021

Online Accounting

Overall it is one of the best software i use. KPMG Spark makes my daily work pleasant.

Pros

KPMG Spark is suitable for me. It makes my job easier. it helps me to do daily tasks. I like that it gives me real-time visibility into incomes and expenses.

Cons

The software needs some trainings to use perfectly. It is a bit complicated. But on the other hand it's very functional.

Jay
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2018

Great Tool For Small Business

Pros

Functionality and Ease of Setup for businesses

Cons

Banking Integration and Security of tools when using with mult-factor authentication

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/02/2018

Easy to manage online booking detail

Pros

It provide feature to book online tickets at low cost and also save our time. Easy to add reminders and notifications.

Cons

Over all it provide good services but it should reduce intially cost charges. Some time it show tickets in waiting status.

Greg
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/01/2018

Great service and easy to use.

Pros

Support behind platform is what stands out. The layout and reporting is just what most small business's need.

Cons

An occasional glitch in the reports happens, but the support after the fact is great. Other than that no problems.

Jeremy
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 05/06/2017

Great Programs

Its all in one and easy to use.

Pros

I like how it has everything in one. I can do my invoicing and keep up with all my finances. I do a lot of work out of office and can keep up with all my billing and finances on my Ipad. I highly recommend the program

Cons

I have been trying to change the name of my company, I can't find how to do that. We renamed our company. I also am having problems downloading my bank account information into Bookly. I haven't contacted support yet.

Brendan
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/03/2019

Fantastic

we are using KMPG spark for seven businesses. Their online software and the staff are fantastic. They have made the set up process very easy. I don’t know why I didn’t switch over earlier. I feel like I am getting a great value for the services being rendered .

Pros

The software is easy to use very intuitive. Makes communication with your financial team easy.

Cons

They are working to have a single log on for multiple businesses to view the dashboard for each company.

Greg
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/01/2017

Overall very good product and experience

I love having everything I need to know about my business synced on their website and updated regularly. I have had some syncing issues that have not been resolved yet, but once resolved I feel it will be much smoother.

Pros

Online software is easy to use and navigate.

Cons

Syncing issues are frustrating.

Sarah
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

3
Reviewed on 26/07/2018

It has been helpful to have consistent bookkeeping that I don't need to worry about.

Peace of mind.

Pros

It's very user-friendly and easy to pull up reports that I want. Easy to fix any bookkeeping mistakes etc.

Cons

Customer service is rarely quick to respond and I often have to email a couple times to get a response if they don't respond immediately. My accountant got my taxes done but he didn't ask any questions to help me get the best return and/or write offs/depreciation. I don't know these details so being able to connect with him would be more helpful. I won't do my taxes through Bookly again.

Sarah
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2017

Love working with the simplicity of Bookly! They are on point with how modern business is run.

Pros

Communicating with my accountant is simple and lots of transactions can be clarified in only a few minutes. Keeps everything organized and easy to read. Love the dashboard and how clean/clear everything looks. It's so easy for non-accounting business owners to keep on track with everything.

Michael
  • Industry: Law Practice
  • Company size: Self Employed
  • Used for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2017

Easy to use, clean look, my accountant asked me for some info and I just sent him a bookly...

I don't have to print out a year worth of statements from my business account and label and categorize each transaction since the software is hopefully doing it for me.

Pros

I don't really have to do much and it gives me an overview. My business is pretty simple, but it saves me a lot of time.

Cons

There is stuff in there that I don't know what it is or how I am supposed to use it, or what benefit it is to me. I have not really spent much time on bookly, but I honestly could have used like an email with a link to a training video or something. Something encouraging me to actually use the services they are providing, and what those services are. My year breakdown takes forever to load, right now it is not loading at all.

Christopher
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 26/10/2018

Book Keeping at Its Best

Bookly is great. The support is amazing. The time commitment was more than I expected, but my finances get a little complicated at times.

Pros

The software is very interactive, with chat functionality and followup. It also is a one stop shop for all of the financing and tax / ledger tracking.

Cons

The software doesn't really tell you when your connections have been lossed to your financial institutes. You won't know until you login and go to the accounts page.

Dani
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 07/09/2019

This Company is Bookly

My is experience was HORRIBLE. If you want proof, send me a private message and I will send you the email chain and proof of debits! They never paid anyone back. HORRIBLE COMPANY.

Pros

The idea is great but it is not executed well.

Cons

This software is coupled with a designated representative. DON'T BE FOOLED. RUN. This company changed its name from BOOKLY to KPMG Spark. They owe me thousands of dollars. Research BOOKLY.CO and you'll see.

Justin
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/04/2017

Great Company!

When I first started my business, I tried to do the accounting on my own. Needless to say, after a short time I was in over my head. I shopped around and found Bookly and have never looked back. From their price to their customer service, I have never once felt like I wasn't being taken care of. I would recommend to anyone who needs online accounting to look no further. Go with Bookly!

Pros

Ease of use, intuitive and never down for maintenance.

Cons

Nothing that I have experienced so far.

Stephanie
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/05/2017

Great Graphics

Fabulous bookkeeping service!

Pros

I really love how easy it is to know what's going on with my accounts, and outstanding invoices. The graphics are fabulous and my favorite feature by far! Having a bookkeeper and customer support that you can reach out to at anytime with questions is phenomenal! Great service!

Cons

Some things aren't as intuitive as I would hope but they do seem to be getting better each week, so there must be a great tech team at work continually designing because each month the features seem to improve.

Hristo
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2018

Bookly gives me more confidence and peace of mind

I can rely on bookly. When I speak with my business advisor and she asks for some data, I can turn to bookly and they will provide it in no time. I love that

Pros

I love the software but the live support is unmatched

Cons

So far I love it but I think knowing more details about how our business runs and creating more loop holes for tax savings would be best

Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/11/2018

KMPG Spark/Bookly is a Powerful Small Business Tool

Pros

I am a small business owner, and the financial/accounting side of things are not my strong suit. KMPG has been extremely helpful with their Bookly service. I love the ability to text them a question through my phone and get a detailed answer back quickly.

Cons

Their software is constantly improving, but at the moment it's a little bit of a work-in-progress when it comes to design and ease of use compared to some of their competitors.

Paul
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/04/2017

Give Up Your Headaches!

Bookly has made our lives so much better. No more spending hours on end at the end of the year trying to pull together lists of expenses paid throughout the year. With a few minutes a month, Bookly and the awesome accountants there make bookkeeping simple and easy. I link my accounts directly and almost like magic the month is summed up for me in record time. I don't think we could go any longer without Bookly managing our very small business books! It gives us so much more time to dedicate to building our business and enjoying our lives. Bookly takes the stress out of tedious jobs that no one really enjoys!

Pros

Ease of use! Accuracy of categories and simplicity of linking accounts!

Cons

The price (we are so small it's hard to handle). Having to write notes to the accountant instead of putting in the categories myself -where I know they should go.

Stephanie
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2017

So far so good!

Looking forward to getting books up to date real time and up to date whenever I want to see where our company is financially.

Pros

Seems easy to navigate, easy reporting functions. The bookkeeper assigned is readily available to get everything set up.

Cons

Cannot always do auto loading of credit union accounts. It has been a longer process to get set-up and my books caught up.

104 reviews