Absorb LMS Reviews

Pros

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

Cons

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Pros

Coming from another software, we loved the customizable features of the software!

Cons

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Alternatives Considered

Relias Healthcare LMS

Reasons for Choosing Absorb LMS

Our contract was ending with them and we used them for HR purposes as well.

Switched From

Paycor

Reasons for Switching to Absorb LMS

The product design, the team, the support, and our data transfer.

Pros

Good User Interface,
Good Course Management.
Good sync with BambooHR on most things.
Good Learner interface.
Good Customisation options.

Cons

Difficult to manage blended learning.
Some factors in course management could use improvements. (Managing assessments)
Cannot see how many absences from courses that users have.
Some issues with how it syncs with Bamboo(overwriting course information)
Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue.
Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Pros

What I liked the most about the system were the following features: 1. Intuitive User Interface: Provides a user-friendly and easy-to-navigate experience, which allowed our employees to quickly adapt to the online learning environment.2. Personalization: The ability to customize course templates, themes, and design helped us deliver engaging and branded learning content.3. Resource Library: The extensive resource library, including videos, articles, and presentations, allowed us to create and enrich our courses with additional materials.

Cons

Some aspects that I consider could be improved in the system are: 1. Price: For smaller organizations or with limited budgets, the cost of the platform may be a bit high. It would be beneficial to implement cheaper or more flexible plans according to the specific needs of each company.2. Advanced features: Some features, such as setting up complex assessments or creating custom learning paths, could be easier to access and use. Facilitating these tools would allow the implementation of even more efficient training programs.

Pros

Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.

Cons

I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.

Alternatives Considered

Coassemble, Skilljar Customer Education, LearnUpon and Docebo

Reasons for Switching to Absorb LMS

Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.

Pros

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Cons

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.

Pros

Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.

Cons

Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.

Alternatives Considered

Litmos

Reasons for Switching to Absorb LMS

Value and robust functionality. Highly customizable. ADP simultaneous integration.

Pros

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

Cons

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

Pros

Absorb was very easy to install and is easy to use. This product meets most of our needs and the product support has been top notch.

Cons

I do wish Absorb had an easy way to provide training content to the users who did not have accounts.

Pros

Ease of course creation
Branded dashboards
Recently improved search page
Options for badges and certificates
Course and resource replication easy

Cons

Organization of Course and Resource folders is only alphabetical order
No way to create groups through a CSV upload
Enrollment and Resource availability rules limited for some items (i.e. can't exclude departments in enrollments)

Pros

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Cons

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

Pros

Absorb has such a wonderful client portal to submit feedback. There's an ability to submit feature requests and have other clients talk through the pros/cons and use cases for those items. I've had calls with Absorb developers based on the feedback that I had submitted and those features then went forward into the production environment. It is awesome to see how involved Absorb is in the client community.

Cons

There are not many features that are problematic. I wish there was a more seamless way to allow a learner to take one course in place of another. If a learner submitted a third party certificate for a course that is equivalent to an in-house course, the admin needs to manually award completion for the in-house course. It isn't exactly clean and can lead to some confusion when auditing learner completions to understand which version was completed vs credited.

Pros

I really like that navigating through its functions is very easy. It allows you to design a personalized, interactive and very flexible learning experience. The tracking of participants' progress is very effective and offers very complete reports that provide detailed information for the improvement of the following courses. The electronic signature helps to confirm the fulfillment of the different training stages that are planned.

Cons

I would like to see more integration options to strengthen corporate learning paths.

Pros

Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.

Cons

Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.

Pros

While working with the Absorb team we were able to fully customize an Learning Management System to fit the needs of our small company within the clinical trials space. We initially worked with a great implementation team who were very supportive in meeting with us each step of the way to gather the proper requirements for our final product. Once we were satisfied with our finished product we were able to easily introduce the software to our employees to use with minimal training required. We continue to be very pleased with the level of customer service Absorb provides when we have a new inquiry or suggestion for improving our employees' experiences.

Cons

The only con to Absorb's software was that they did not have a full suite of course content that met our needs in terms of internal training. We were able to work around this feature by uploading course content through another provider which was easily imported into our current system.

Pros

Overall, I love the ease of use of Absorb. The platform is very user friendly, integrates with everything we need, and has a great user experience. I also appreciate the customer service/tech support team, as well as our CSM and account manager. The company has 24/7 support. I always know someone is there to help when I need it and in a timely manner.

Cons

Really, I have no cons. It would be nice to have a "bulk" edit feature. Something that would allow me to make the same change to multiple courses at one time.

Pros

We are in our 6th year of using Absorb and have two portals for internal and external audiences. Absorb is powerful and provides a responsive experience for both the User and LMS Admin. There are features of the system we are still exploring as features and improvements are consistently offered.

Cons

We'd like to see more customization in the reporting function, especially when it comes to running mass reports based off more than one course, user, etc. Though this topic has already been addressed as a point of future improvement and releases.

Pros

Absorb has made it easy to use their tool for both our internal and external customers. The ease of use provides the learner with a positive user experience. With each new release, the tool becomes more and more of an asset.

Cons

Reporting functionality isn't as intuitive as the rest of the tool.

Pros

Introducing an LMS to PPT employees was seamless with Absorb. The platform is very intuitive for the first time user.

Cons

Integration to our business processes is an on-going project. We are always discovering new tools and ways to use Absorb to improve procedure and increase productivity.
The only add-on that would be helpful at this point is the ability to track competencies earned outside of the platform.

Pros

The Absorb platform has been great for getting us up to speed quickly and ease of use for our learners. We are moving a lot of what we had been doing for leadership development from an in-person only option to a more blended approach.

Cons

There is a learning curve, as with anything, for us to understand some of the terminology and functions. We do not have anyone on staff who does this full time, so we are all learning slowly.

Pros

Absorb is a great platform and very user friendly and easy to use!

Cons

sorting order in resources could be improved

Pros

Courses run more smoothly for our users than our previous platform.

Cons

The standard reporting leaves a lot to be desired.

Pros

The deployment plan is well defined and easy to followIt's easy to get answers to our questions; if the project lead does not know, there are always experts available to helpEach step of the deployment plan comes with a scoping call, then follow-up calls and actionsA sandbox environment is made available help us get our hands in the platform right from the startThe software itself is easy to use, all fields are well documented in the app and the support pages are super clear.

Cons

The fact that we need the help of Absorb to proceed with batch imports is the major downside for us.

Pros

We have been using Absorb LMS for 4+ years. The product is excellent and the Absorb team is very cooperative in working with us to customize the LMS for our unique needs. It has evolved into a collaborative partnership, rather than a typical vendor-client relationship. We have users around the world, and the user-side LMS has proven to be stable and easy to use. The admin-side has a wide range of features, and it is relatively easy for people to learn the basics. We use the LMS to deliver classroom courses, e-learning and bundles. We have established special access roles for instructors which has streamlined operations. Absorb is releasing a major upgrade which we are testing. The upgrade adds great features, and we are eager to migrate to the new version.

Cons

We provide our clients with very specific project tracking and reporting functions that have become part of our competitive advantage. These functions go beyond the capabilities of the Absorb LMS and the needs of typical LMS users. We have had to develop customized modules that import data from the LMS.