User Reviews Overview

About A2X

A2X is an ETL and financial management solution that helps businesses automate accounting for multiple eCommerce platforms, such as Walmart, Shopify, Etsy, Amazon, and eBay. A2X allows businesses to integrate the platform with...

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Feature ratings

Value for Money
4.6
Features
4.8
Ease of Use
4.7
Customer Support
4.8

Browse A2X Reviews

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Catherine
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2018

If you're not using A2X for Amazon Accounting you're doing it wrong!

Pros

Easy to use and immediately saw the value. Splitting Amazon deposits between months was a brutal exercise and now A2X handles it all. A2X & Xero is a a no brainer tech stack for any Amazon seller.

Cons

That it doesn't work for other sales channels.

Bryant
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2019

Best in class

Brilliant and simple to use

Pros

The detail configuration settings and the ease of use. Better than anything out there by a mile

Cons

The price is high compared to competitors.

Roger
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
4

3
Reviewed on 22/11/2019

Very useful for simple set ups But struggles on complexity

Turnover with FBA £300,000 with 4000 skus - FBA across the 5 EU countries of UK ,DE FR,IT ES
As we have our own website we our over Sales Thresholds for DE and FR
Germany at 19% VAT and France at 20% VAT supplies have to identified and paid to the correct government agencies the rest have to be paid to HRMC UK. Lots of analysis to work correctly.
The A2X mapping is a major headache but once identified imports into quickbooks correctly. Still in the process of getting mapping completely working. Problems with missing countries and jurisdictions

Pros

There is only perhaps 4 in the market and this is the only one that has a chance with quickbooks.
Reasonable attempt has been made to Cater for Multiple EU VAT countries, Inventory and mapping
Help desk has very knowledgeable staff about the product.
Attempts at downloads can be applied to QBO and erased if errors are made.

Cons

Mapping cannot be backed up and reapplied - constant crashing and having to start from scratch
Mapping not organised coherently - income mixed with fees - not enough breakdown of shipping

Top A2X Alternatives

Matthew
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/10/2018

Quick and easy

Pros

It's easy to use and mostly automatic, if you have any experience with accounting then you will have no problems using A2X, or if you are like me: your accountant will go through it with you in about 30 minutes. There are also plenty of tutorials online if you would prefer to do it that way, or just need a little reminder. I also have my Xero account connected to make things even easier.

Cons

I don't know, honestly with most of it being automatic I don't have to do much.

Steven C.
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/03/2018

I love this software. It has been extremely hepful

Pros

I love the integration and ease of use. It is fairly easy to set it up and forget it. It automates the transactions from the 3 exchanges my clients use to sell their products

Cons

I dislike how the inventory is tracked and how negative invoices are posted. I wish the integration was a bit more user friendly in this way.

Riccardo
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2019

A great way to automate my Amazon business

I can track my Amazon business with a few monthly clicks!

Pros

The possibility to automate accounting of Amazon transactions is fundamental to have a clear view of the business without spending too much time, Tracking products give the ability to sync cost and revenue for each product.

Cons

The need of making manual adjustments to inventory to split shipping and prep cost on each product is far from ideal.

Hans
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/03/2018

A great piece of software that you cannot be without

Pros

When you have set up the software (basically tell the software which items have VAT or not) it runs completely automatic with a workflow. Integrated with Amazon and Xero and it lets you approve before sending to Xero.
A2X is without any bugs.

Cons

The customer service could be quicker (normally within hours), maybe a chat functionality?

Elena
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/05/2019

Excellent software that makes the Amazon settlement headache dissapear

Pros

First of all : Outstanding Costumer service, the A2X team goes above and beyond to help you set up A2X and their support is swift and to the point.
Second: Accuarcy, Time efficiency and easy of use it definately saves you money in the long run as the amount required to do the same job manually

Cons

The interface could use some reworking to be a bit more intuitive, also when it comes to tracking stock the explanation on how to do things can use a bit of a rework as well

David
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2018

A2X IS THE BEST ACCOUNTING TOOL WE USE

Saves me a ton of time putting my Amazon sales into Xero. I love that it fully integrates.

Pros

The customer service to help with set up was amazing and once it's set up it saves me a ton of time and I barely have to do anything.

Cons

It was a bit confusing at the start to set up, but the A2X team was very helpful.

Jeremiah
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/04/2018

A2X is the only tool of its kind

Our whole accounting practice runs on this tool.

Pros

The niche focus of A2X has really paid off... no other tool on the market nails Amazon Payout reporting like their tool.

It's ALWAYS accurate and saves loads of time.

Cons

Mapping line items to locations in your accounting system's chart of accounts can be a bit overwhelming, but they've done a good job of suggesting/creating accounts for new usuers.

Greg
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 10/08/2020

Excellent app. Highly recommended

I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose!

I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go!

After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work b

Pros

Does what says on the tin. We've tried countless other apps and all of them have one issue or another and this one just works

Cons

nothing really. It would be better if the setup was simplified, but the onboarding team was amazing and sorted this out for me. Providing they can offer this same onboarding assistance to everyone then there isn't an issue

Ricky
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/07/2018

Best Amazon to Xero integration on the market

Pros

Customer support is supreme so if you get stuck, help is on the way. Integration is great as you can copy tax and account mappings across to new clients very easily. Integration into Xero can be customized and very simple to do. its reliable and we can trust it will work every time.

Cons

Not much really! It's not really a con of the software but if A2X ventured out into other selling platforms like Shopify and eBay, then it would make our lives so easy!

Rohan
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/08/2019

Time and Money saver A2X

Quick respond of A2X saves lots of time and save

Pros

A2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.

Cons

It doesn't work for other sales channels.

Philip
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2019

Top Class Customer Service

Frees up a lot of our time to concentrate on other areas of our business.

Pros

Game changer software.

Top-class customer Service

Always there to help & answer my questions

Cons

Mapping can be tricky & can take some time to complete

Verified Reviewer
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/05/2019

Time Saver

Our company had about 80 SKUs, and this software was great for us. I could delete imported information out of QB and re-import it after changing my settings on A2X. I was able to adjust and fine tune quite nicely. When I had questions, the support team answered quickly and intelligently. The inventory function is also excellent and useful.

Pros

This software integrated very easily with AMZ. I was able to adjust every line item that came from AMZ to go exactly where I want it within QB. Once set up, this software required very little maintenance. I saved an immense amount of time with A2X. Time is Money.

Cons

very small con: I requested progress bars for certain buttons where it was not clear that the action was underway or done. Support said that this function was under development.

Eli
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/12/2021

Highly Recommended

A2X is the go-to accounting software for e-commerce clients. A2X makes bookkeeping and accounting easy for my Shopify client. The process is easy, understandable and efficient, the integration with QBO is outstanding and the A2X support team is ready and available to help. I highly recommend A2X.

Pros

The process is easy, understandable and efficient, the integration with QBO is outstanding and the A2X support team is ready and available to help.

Cons

Unable to keep multiple tabs open - could be browser difficulty not A2X.

Georg
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2018

This is the best system I have used to get my AMZ sales data over to Xero

Time saving and general happiness :)

Pros

Ease of use and TIME SAVING. When I can simply log in, click "Send to Xero" and that's it? How great is that. I love how all the accounts save and when there is a new one, you simply map it and it will remember for the next time. The setup is 'front-loaded', so once that's done; it's set it and forget it.

Cons

Switching between regions is a bit annoying. If I'm in my US marketplace and click to switch to my UK one, I have to refresh my connection to my Xero account each time. Mild nuisance.

Michael
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2021

Just works

Excellent and very responsive.

Pros

Easy to set up and implement. Our Bookkeeper had it operational and integrated with QBO in 2 hours

Cons

A little pricy ($70/mo) as we only use it for Amazon every 2 weeks to ingest data after payout.

Alternatives Considered

Xero

Reasons for Switching to A2X

Recommended by industry peers
Kevin
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2018

3 Year User Review

Automatically coding line items from Amazon to Xero.

Pros

It is great if you expand to international markets as well as Amazon.com. It is really easy to use and does truly make invoicing much easie.

Cons

Amazon tends to change line item descriptions slightly which effects the coding in A2X. It would be nice if A2X could catch these changes so you did not have to manually code them. This is only a one time code though and does not happen very often.

Randall
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/10/2022

Simple and easy to use

Simple solution to resolving Amazon settlements to Xero. We used this service for probably 8 years. If you sell on Amazon and want to reduce time spent on books this tool will help.

Pros

Simple, one-button click and you're done. Integrates fairly flawlessly and can code transactions making it easy to do books.

Cons

I'd say it is a bit pricey for what it does but it saves me time so I am happy with that.

Finlay
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2022

Excellent Software!

Pros

Really quick to get started and setup with A2x. It only took a couple of minutes to get linked to amazon and xero and was much quicker than expected.

Cons

Can be expensive if you have more than one marketplace or need multi-currency options but overall it is worth the price considering the timesavings made.

Karen
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2019

Tips for Using A2X for Amazon

While A2X is great to use, Amazon is still challenging, and so I find it a great plus that A2X has feature flags when Amazon is not right. A2X is an app and an ally for Amazon Sellers, I think.

Pros

What DO I like most about this software! Still using it and loving how much time it saves me from the minutiae. I can check reports against the data A2X is sending to Xero and go on with next tasks because it ties out! I have felt like a "numbers wrestler" for years, but with A2X, I can focus on bigger picture with my Amazon clients.

Cons

I can't think of anything. It gets the job done.

Russell
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2021

Saves so much time and removes all those labourious reporting tasks

We don’t have to think about that level of reporting any more, the data goes through seamlessly, and everything gets reconciled correctly.

Pros

The software saves the need for running loads of separate reports for our accountancy and bookkeeping.

Cons

Nothing to dislike. It really does save so much time from the way we doing doing it before.

Nicola
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2020

Great tool for saving time and improving accuracy

Pros

Integration with both Shopify and Amazon. Removing worries about tax jurisdictions for Amazon by automating for all marketplaces. Saves so much time in transferring orders into Xero.

Cons

Can be tricky to set up but Support great in assisting.

Jon
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2021

Amazon - A2x - Xero

I am an Amazon FBA seller. registered with A2X because doing the accounts is so complicated with the way Amazon works. It has taken a bit of time for me to get up to speed in setting it up but the support I've received from A2X has been exceptional. They respond quickly and they are very helpful even if the question is more Xero based than A2X. A2X interacts seamlessly with Xero and now that it is set up and working it doesn't take up much time at all. Highly recommended.

Pros

It makes doing the accounts very easy when linked to my Amazon Seller account.

Cons

There is nothing to dislike really. if it could pick up the product costs more accurately from Xero it would be useful

288 reviews