Yahoo Mail Reviews

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews
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User Reviews Overview

About Yahoo Mail

Yahoo Mail is a cloud-based email application that can be used on desktops and mobile devices. It offers various tools designed to simplify email search and improve inbox organization. Users can also store images and documents...

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Feature ratings

Value for Money
4.5
Features
4.1
Ease of Use
4.3
Customer Support
4.1

Browse Yahoo Mail Reviews

773 of 773 reviews
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Noorhidayu
Noorhidayu
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/05/2021

One of the best in managing emails

Pros

Yahoo Mail is one of the best email manager platform that i ever has used and it is still relevant even after 10 years has passed. It is the first ever email service that i have use and has help me a lot in my studies at the university. Sending and receiving an emails has never a problem with this software.

Cons

The problem with Yahoo Mail is, the service development and updating a new feature has become stagnant. It can't keeping up with its competitor and it has making many user has left this platform. A new feature like cloud storage will attract back the user that has left this software and making it popular again.

James
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2024

Great product!!!!

It is and has been a terrific experience using Yahoo mail, I recommend it to everyone!

Pros

My favorite thing about Yahoo Mail is definitely multiple users and spam blocker.

Cons

I personally didn't find anything I disliked about this product.

Alternatives Considered

Microsoft Outlook

Reasons for Choosing Yahoo Mail

Better features and ease of use. We needed a product that could handle our company demands and Yahoo Mail did just that.

Switched From

Gmail
Fara
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 22/08/2024

Yahoo mail is the original email app

Pros

It's very simple but has added features such as news

Cons

Sometimes I get too much junk mail, but that could be my fault because of the things I sign up for.

Top Yahoo Mail Alternatives

Eugene
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
N/A

2
Reviewed on 16/09/2024

Yahoo email lacking and behind competing email systems

It's frustrating to use. Competing emails seem to be much better.

Pros

it does basic mail functionality and that's about it. Nothing more than competing email systems.

Cons

1. Doesn't scale. I have been a yahoo email from it's inception and i have decades of email stored and it's become a problem for me such that i am seriously looking to move to gmail.
2. Lack of investment in new technology. Their competitors such as gmail, outlook have deeper pockets and are usually most up to date with new tech features such as AI. Their yahoo usability and user experience are always playing catchup. Why can't they lead!
3. Security. So much scam email. I just use alternative AI agents and it immediately picks them up as scams. Why can't yahoo just embed it in their system!
4. The advertising space takes precedence and such big display size such that your basic email reading is obscured. I have to always scroll down just to read my emails because their advertising takes up screen space. Yahoo's main priority is not user usability but paid advertising. It's not a free app!

Tatiana
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2024

Yahoo Member for life

Pros

Yahoo mail is easy to use and very tech friendly for non tech users.

Cons

The layout of the mail dashboard can be a bit confusing. However, once it gets filtered it is easier to navigate through.

Alternatives Considered

Gmail and iCloud

Reasons for Choosing Yahoo Mail

Easier and cheaper to use than previous products

Switched From

Gmail
Nicky
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/04/2024

15 yr Yahoo User

Pros

I have multiple accounts with other emails, but I also have 3 with Yahoo that I use the most. It’s easy to use, doesn’t constantly change, and very reliable.

Cons

No complaints at this time. Sometimes is hard to find an old email. And I wish I could Flag certain emails so they aren’t deleted ever but I haven’t found a great way to do so yet.

Oliver
  • Industry: Media Production
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 22/08/2024

Easy and intuitive

It’s fantastic with features that you would expect including easy online access and has kept up with the game outcompeting its contemporary rivals. Easy to create an account too for multiple-account needs.

Pros

It’s attractive and has an easy handle to remember. It offers almost all the features Gmail offers and looks better. Works on multiple platforms too.

Cons

It’s obscure and is considered a less modern option for users wanting to sign up to professional services and accounts.

David
David
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 19/08/2024

No Support, No Help, So Don't Take The Risk

Pros

I have always used it that's the only reason I have continued using it

Cons

There is no support unless you call a premium phone number so I cannot use the service as it does not work and there's no one to contact other than a US premium number which will cost a fortune.

I can't even flag the issue with someone to fix it. so it's essentially broken forever.

Don't take the risk - use google

Charity
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 10/08/2024

A classic, no frills service with real life account recovery services

Ive literally had the same email address with yahoo for like 20 years and Im happy that it is a seevice that remains classic and accessible, and i dont regret using their services.

Pros

The customer service option to regain account access deters me from leaning on other popular free email providers.

Cons

Yahoo doesn't put in alot of effort to make updates, or really stand out, so its almost an easy to forget inbox that my emails become irrelevant in, while im busy using other inboxes.

Antwoine
Antwoine
  • Industry: Facilities Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Yahoo Mail adventures

Great been a member since early 2000s found yahoo mail to be reliable and user-friendly

Pros

Longevity, this was my first email account in college outside of school email system.

Cons

Older mail and messenger systems, load time in yahoo is much slower than Gmail and other systems I’ve used.

Sandra
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 12/10/2023

Easy to send , receive, search, store, and retrieve emails

Yahoo Mail provides a well designed platform to send, receive, and manage emails. It has been in use for many years and has stood the test of time. They have reliable security measures in place to ensure to prevent unauthorized access to your Yahoo accounts. We typically use Yahoo emails for formal communications but we all have other accounts as well. However, I feel that Yahoo mail needs to keep improving the platform with customizable features and integrating other apps.

Pros

I use Yahoo Mail because they take email security seriously. They allow you to use passwords, 2 step verification, and still send alerts to recovery emails when there is a suspicious login attempt. They also offer generous storage for mails and files sent using Yahoo. I also like the search function because it makes it easy to file emails sent or received a while ago.

Cons

Yahoo is not widely accepted despite being reliable. So we still need a google account to access some services and various platforms that allow users to sign up with their Google account. Yahoo should probably partner with other service providers to introduce "sign-up with Yahoo" option on those platforms. Sometimes important emails find way into the spam folder and you might miss important communications.

Omar Elsayed
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 30/10/2021

that is old, I close my account there

Pros

The most prominent new features of the application allow users to create more than one account on the application and open them at the same time, as people create multiple accounts for different purposes, as one of the accounts is for shopping, the other may be work, and the other maybe for personal use

Cons

The inability of the application to display files and documents "Word, Excel, PowerPoint", modify them and save them, or the ability to send them without saving,

Mert
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/08/2022

Mailing from Yahoo Mail

I used Yahoo Mail over 3 years in the past and I stopped to using it because they have not developed any feature when we compared with it's alternatives.

Pros

Yahoo Mail is an old e-mail system that you can still use. It has smooth dashboard and offers nice features like scheduling your timeline.

Cons

10 or 20 years ago, Yahoo Mail one of the most important e-mail system that you can use easily, but in this time there are lots of alternatives to use for scheduling your timeline or guide.

Christopher
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/10/2022

Yahoo Mail

My overall experience was okay but once again it's personal prefers I just personally would rather use the other software

Pros

The thing I like most about Yahoo was it this was the first email system I learned how to use so it came naturally

Cons

The thing I did not like the most was after using the Gmail app it just seemed like this was a kind of second class software even though it was owned by Gmail it didn't have half the features of functions

Alternatives Considered

Gmail

Reasons for Switching to Yahoo Mail

I did not choose Yahoo mail I tried to go with Gmail instead because of the business aspects and functions
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2021

An email use in communicating, subscriptions and calendar for my schedules.

Pros

Its a good application. Where i use in sending messages and have a conversation to other people like friends and families, Business transactions, customer service etc.

Also an important subscription, community communications and notifications like my social media, bank accounts and e-wallets.

Use it in my registrations like social media, e-wallets, bank accounts and other subscriptions.
Its friendly user and easy too access.

I have been using it for more than a decade now. My inbox is already thousands now. Which means the capacity is very high. It stores my old email. In case i need to read an old file, i can easily find it. That's what i like it here. It is also free, i never paid anything for using it for more than a decade.

It can accommodate my emails from my subscriptions, which i'm receiving everyday.

There's also an option to sort my email from different category. Its a good way to organize and find the emails easily.
A folders for photos and documents, if there's a photos and files that i need to see.
A calendar where i organized my meeting schedule. It gives me a notification for my schedules too, so i wouldn't forget it.

Cons

There were times other emails goes to spam and there were important email i wasn't read because it goes to spam. Somethimes i'm worried for other important emails, that i might not read and will be automatically deleted.
The advertisements inserted sometimes i opened accidentally. Though i'm not interested in those.

Verified Reviewer
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 16/11/2021

Trusted Mail Service for Over a Decade

Yahoo Mail is the first mail service I ever signed up for on my own. More than 10 years later, it still has relevance and value in the industry as a recognizable and trusted mail services. I am pleased with what I have received from it over the many years.

Pros

Yahoo Mail is one of the best services for sending and receiving e-mail. You can move, archive, star, or delete mail with the click of a button, and Yahoo Mail has folders available you can create to sort your mail. Though one of my cons mentions obvious spam filtering through into the main inbox, it is also easy to mark items as spam - and you can browse the spam folder and mark anything not as spam. The search bar works well to look for any specific mail items or senders.

Cons

The amount of ads on Yahoo Mail have ramped up substantially in recent years and can get in the way. Though this is likely affected by the amount of years I have had this Yahoo Mail account, I also receive a large amount of spam - and Yahoo doesn't filter out some of the most obvious scams.

Alternatives Considered

AOL Mail

Reasons for Switching to Yahoo Mail

More familiarity with Yahoo's website
Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/08/2022

Yahoo For You & Me

Yahoo Mail has always been an extremely easy platform for all of my e-mailing needs! I have always had a positive experience with Yahoo Mail and will continue to recommend it to my co-workers, colleagues, and friends their primary source of e-mailing due to the ease of the platform, the cheap price, solid updates, and the other features that come with. You’re able to use Yahoo Mail across several different platforms and there’s nothing I can think of that I would need in addition to the features it already carries and provides.

Pros

The Yahoo Mail product and platform are extremely easy to use and are all around excellent. The integration with my business and with my schooling where an absolute breeze and I would definitely recommend this to anyone looking for a mailing system was several features that are easy to use, a platform interface that is compatible with your phone as well as your computer and even iWatch. It has helped me immensely with my school work, collegiate work, business, professional, and personal messaging. It is simple to use, inexpensive, and my top pick for an e-mailing and messaging platform.

Cons

I feel like Yahoo Mail has all of the features that you would need. There aren’t any that I feel I am seriously missing or lacking and that I would add. I definitely will continue to be using Yahoo Mail for a while, as I have already been using it for about 6 years and haven’t had any complaints about the program at all.

Alhassan
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 11/06/2021

Okay for personal use, but not great for professional purposes

My overall experience with yahoo mail hasn't been great. The security and account recovery tools are very poor. And in over two years of trying, I still haven't been able to access my old account with them, not get customer service to provide any useful help.

Pros

My first email account was created with yahoomail and it seemed good. The thing I liked most about the software was the layout and interface of my account. It made it quite easy to navigate around the different folders. Also they had an option to increase the number of emails displayed per window. And that was great a feature for users with slow internet connectivity since I didn't have to navigate out and load entirely new pages just to reach non-recent mails.

Cons

The security features were very poor. They would ask me to reset my password almost every other week, which made it extremely difficult for me to track my login details and I would often get locked out of my account because I couldn't remember the last password change. Secondly, they have very poor account recovery options. I still haven't been able to access my old account to retrieve my old mails because the recovery email was also another yahoomail which can't also be accessed. No options for phone confirmation or security question to facilitate account recovery.

Halimatun
Halimatun
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 10/11/2021

Yahoo Mail used to be superior

Pros

Yahoomail was my first email account, and it seemed to work well. The structure and usability of my account were the features of the software that I loved the best. It was simple to navigate between the many folders. They might also increase the number of emails displayed in each window. That was a useful option for people with sluggish internet connections because I didn't have to go out and load full new pages only to get to non-recent emails.

Cons

Strangely, despite what I do, emails by one of my coworkers always wind up in the spam box. They constantly end up there even though I added her as a connection. The news section in the inbox is really distracting and making the interface really messy, and it should be removed.

Amit
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2022

Best Free Email Service

Overall all features are very good , I am using Yahoo Mail from last 15 years and very satisfied but only thing is it has to update its features.

Pros

Storage, Can chat without downloading anything as soon as you open your mail box right hand side a chat box appears where you can chat and do mail simultaneously with your contacts, Has free calendar functionality. Scans emails for viruses thus help you protect your mails.

Cons

This mail box need to update itself and provide a good customer care, If you are giving something for free you should not compensate with advertisements to recover the cost, Commercial advertisements keep on floating which distracts the user and reduce concentration on important work.

Alternatives Considered

Rediffmail Pro

Reasons for Switching to Yahoo Mail

Features.
Kayla
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
5
Customer Support
2

3
Reviewed on 20/06/2023

Sometimes good sometimes bad!!

Sometimes spam goes to inbox and inbox goes to spam. And deleted messages randomly reappear causing you to have to delete multiple times

Pros

I like that yahoo is users friendly with the conveniences of on screen notifications. Not overpriced for small businesses and a ton of built in templates for a variety of emails that are easy to follow.

Cons

Security. Since the 2016 data breach it kind of makes you worry a bit. And during an internet outage you have no access to email of importance.

Jason
Jason
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/03/2024

My experience on Yahoo Mail

Yahoo Mail is an essential and friendly email management tool that I've used in my entire life

Pros

Yahoo Mail is an essential email management app for me. Have been using it for 6 years and it really helpful. Customizing theme on Yahoo is a great feature that I love. Receiving online order notification is really helpful and saves time.

Cons

I don't have any complaints on this tool yet. Recommend for everyone to use.

Jonathan
  • Industry: Capital Markets
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/08/2022

Yahoo Mail is the web's true OG.

Let's be honest... back in the "486" processer days, Yahoo was THE player. Email was new. A user could go to Yahoo and search for information in the world's biggest encyclopedia and the "tech industry" was not a thing in common vernacular then. Google pushed the web's OG out the door with little fanfare and the brand tanked.

But... Yahoo was always out there and, if you sign back into the platform with any regularity, you can see that they have been adapting and innovating. The dashboard is far more aesthetically pleasing than GMail, the inbox management is easier, and the spam filter feels more in-tune with the user's needs, rather than the application's monetization. The percentages of email that I send out from Yahoo Mail is miniscule compared to my multitude of more "modern" alternatives... but there is something comforting about seeing that visually appealing dashboard pop up so that I can check age old accounts a couple of times a week.

If you're frustrated with GMail (and if you are, you're not alone), and you want a great looking platform with years of experience and a pedigree that goes back to the dawn of the internet, give Yahoo a chance. You won't be disappointed.

Pros

The appearance of the Yahoo Mail dashboard and its customizable nature.
Nostalgia.
Long term reliability of Yahoo's security.
Nostalgia.
Ease of use.
Did I mention... nostalgia...?

Cons

A bit of a "standalone platform".
The thing about Yahoo is that it, for some reason (name?), seemed to lose an air of professionalism when GMail came along. It has remained strong with personal users.
The fact that I opened my account 20+ years ago and can never remember the passwords.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/10/2023

Yahoo y’a hoooo

Pros

Yahoo mail has a dynamic interface and is easy to use. As a small business I feel valider by the tool as I’m not overpriced

Cons

Sometimes deleted mails will resurface . . It’s spam blocker is a bit wonky and usually is hard to filter

Alternatives Considered

Microsoft Outlook and Gmail
Ghazal
Ghazal
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/04/2022

Yahoo Mail Makes Communication Fun

It has been a great experience over the years. I made my first email on Yahoo in 2001 and I still use it - I think that pretty much sums up my whole experience.

Pros

I have used Yahoo Email for many years now and I love the ease of use that it offers. I know most people these days go for other services in the market but I still like Yahoo. It is easy to use and helps with effective communication. I send and receive my email without any difficulty, and it offers humongous storage space. The search option is a great way to find an old email. Its spam blocker is also very good. Email forwarding, auto-responder, and good technical support make Yahoo a great platform.

Cons

The only con that I see in Yahoo Mail is that it is becoming old-fashioned now. With other fancy services in the market, Yahoo has tough competition to deal with. Maybe Yahoo should add more exciting features to attract more users and retain the existing users.

773 reviews