User Reviews Overview

About Yahoo Mail

Yahoo Mail is a cloud-based email application that can be used on desktops and mobile devices. It offers various tools designed to simplify email search and improve inbox organization. Users can also store images and documents...

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Feature ratings

Value for Money
4.5
Features
4.1
Ease of Use
4.3
Customer Support
4.1

Browse Yahoo Mail Reviews

605 of 605 reviews
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Melvin M
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2022

User Friendly Experience

Pros

It's unique email features and user friendly interface is what influences me as a current user of Yahoo Mail till date. I'm able to send emails to anyone using email service in the world with zero challenges.

Cons

The fact that the software has major competition from Gmail. I love Yahoo mail personally Yahoo Mail looks better than its competition but others prefer Gmail , I personally dont understand why , I love Yahoo!

Hafizah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 05/06/2021

Yahoo Mail is really helpful

Pros

Yahoo is simple to use and integrates well with the iPhone's mail app. I've never had any privacy issues with Yahoo, so I'm confident in its security. In contrast to some other major email providers I've used, I've discovered that blacklisted email addresses stay restricted and go to the spam folder. In contrast, banned emails continue to come through to my inbox.

Cons

Whenever I forgot my password, I had trouble logging into my email. It was really inconvenient, and I would have to go through numerous steps to authenticate my identity and regain access to my account. The customer service was also not up to par and very late in responding to my tickets and no option to get to them by phone call.

Aslam
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 09/04/2023

Should You Switch to Yahoo Mail?

Yahoo Mail is a free email service with a large storage capacity and user-friendly interface. It offers strong spam filtering and blocking and integrates with other Yahoo services. It has a simple and pleasing UI.

Pros

1. Large storage capacity for emails and attachments.2. User-friendly interface with customizable themes and layouts.3. Integration with other Yahoo services, such as Yahoo Calendar.4. Strong spam filtering and blocking.5. Accessibility across multiple devices and platforms.6. Ability to compose and send emails with rich formatting options.7. Built-in messenger for instant messaging with contacts.8. Free to use with no hidden charges.

Cons

1. Advertisements can be intrusive and distracting.2. Limited attachment size3. No offline access to emails.4. Email search function can be inaccurate at times.

Top Yahoo Mail Alternatives

John
  • Industry: Publishing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 08/04/2023

OK email

My experience was not great. Yahoo mail works for what it is, but is not really better than the competitors.

Pros

Yahoo is still around and that's interesting, as you would expect, their mail is nothing special or innovative, but if you are looking for a good throwaway email this could work

Cons

One of my legacy emails was dormant for too long as was cancelled by Yahoo mail which still causes me trouble to this day. There should be some kind of policy with legacy emails

Eriola
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/04/2023

Yahoo mail from forever

Yahoo mail is the first application I have used from more than 20 years ago. During this time I have tried some other applications too. I never found a better one to switch from Yahoo mail. It gives me safety, the best organization and it's easy to find everything in there.

Pros

I feel good with the organization of mails and the way it filters the new ones. Every suspicious mail is in junk just making me know to be careful from hackers. I use Yahoo mail from forever and I have never had a problem with hackers. I feel safe. I use to link yahoo mail with every other platform I use and it's perfect. Acceptable everywhere, manageable, very useful.

Cons

Maybe Yahoo mail is not the most popular but I don't care. It's the best for me even I use other mails too.

Mary Joy
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/04/2023

Yahoo Mail's Effeciency

Overall, Its still great using this software and would still be using this in future for personal use because it's free.

Pros

I've used Yahoo back in my teenage years. It's like one of the oldest and classic email management tool. It's nice that they've improved and already available on an app now but maybe because of lots of competitors nowadays, it became less and less used. Yahoo work just like Gmail and Outlook, you can manage and organize folders and unsubscribe to some to unwanted mails. What's really nice about it is it's very user-friendly and free.

Cons

The thing is they need to improve their security. Some emails may went to spam even if it actually weren't meant to be there and some spams went to inbox which is very hassle because I need to mark it as a spam myself. They also need to some great improvements inorder to exceed the competitors in the market.

Kahlil
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 07/04/2023

Yahoo Mail

Overall experience is good, platform is good for it's function

Pros

I love the ease of use, the product handles core business which is to send and receive emails well

Cons

Searching for emails sent is very difficult, as well as looking for old attachment is very difficult on this platform

Afnan
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/05/2023

good mail software

Pros

easy to use ,functional and fast mailing, it is integration with other apps, you can send mails to another mail software like Gmail or Hotmail so it is helpful.

Cons

there is nothing I don't like about it, it is perfectly good.

Ana Zaira
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/04/2023

one of the oldest email services

I like it exactly because of its simplicity, I have an account with more than 10 years that I follow and will continue to use because it just works

Pros

"old but gold" is one of the oldest email services and it's for a reason. It is really simple and intuitive and you do not get lost with other elements, it is efficient and very useful for what you are looking for, it does not try to implement other things.

Cons

It has limited options and it is true that it does not have other more complex options than others can implement

Yassine
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 13/04/2023

Old is gold

Longtime I use, means worth to keep it all these years and more. Amazing

Pros

Yahoo is just any other mail but I used it since twenty’s not only when I was adult also when I was a teenager but the looks makes it better

Cons

It’s more advanced than other mails on the options buttons, the manage the spam mails..

Henry
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
4

2
Reviewed on 04/10/2021

Functional, but there are better alternatives

Yahoo Mail is the perfect choice for commercial correspondence, but we wouldn't recommend it as primary account for personal or business use.

Pros

Yahoo Mail offers an incredible amount of storage for email retention, which is why we use it for all of our commercials correspondence. So much storage, that is unnecessary to pay for more.

Cons

Spam. Yahoo Mail pushes spam on us more so than any and all other email services that we use. We are often required to unsubscribe from unsolicited mail, only to discover that two more have spawned. As such, the email our account retains, the longer the program takes to load on mobile devices. Lastly, Yahoo will often assert itself as the default search engine on our PC devices.

Alternatives Considered

Gmail

Reasons for Switching to Yahoo Mail

Gmail provides countless tools to manage email correspondence, making it a great choice for our business. However, Gmail does not do well with commercial interest, as it tends to store marketing mail in various locations. For this we need Yahoo, where everything is limited to two automatic inbox folders.
Michelle
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
2

1
Reviewed on 11/08/2022

Disappointed with Yahoo mail

At first it was my go to mail site but after losing access to my account and how difficult it is for me not to get my stuff back from this account my experience with Yahoo mail has not been pleasant and would never go back to it

Pros

When I first started using Yahoo mail it was an easy program to navigate it was one of my favorite email sites easy to understand easy to use and easy to get into

Cons

The thing that I did not like about Yahoo mail was I was not able to get into my site very easily and was shut down and shut out I tried changing My password I tried calling support I tried using my alternative phone number it would not let me in I didn't feel like I got enough support from the help sources to get back into my account so I lost all my contacts my mail photos and files and have no way of recovering it that I can foreseeably see

Praveen
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/08/2022

Yahoo mail is doing great in my last 20 years experience

Overall experience is very good, i am satisfied being a long time user

Pros

The inbox looks user friendly also composing new mails is very easy to work with. I trust on the success rate of the email sending feature.

Cons

The search and filter options need to be more precise and deletion of multiple mails at once should be an easy process.

Alternatives Considered

Rediffmail Pro, Gmail and AOL Mail

Reasons for Switching to Yahoo Mail

I found yahoo mail is the easiest and consistent in its goodwill. It is a highly trustable email hosting website.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2021

An email use in communicating, subscriptions and calendar for my schedules.

Pros

Its a good application. Where i use in sending messages and have a conversation to other people like friends and families, Business transactions, customer service etc.

Also an important subscription, community communications and notifications like my social media, bank accounts and e-wallets.

Use it in my registrations like social media, e-wallets, bank accounts and other subscriptions.
Its friendly user and easy too access.

I have been using it for more than a decade now. My inbox is already thousands now. Which means the capacity is very high. It stores my old email. In case i need to read an old file, i can easily find it. That's what i like it here. It is also free, i never paid anything for using it for more than a decade.

It can accommodate my emails from my subscriptions, which i'm receiving everyday.

There's also an option to sort my email from different category. Its a good way to organize and find the emails easily.
A folders for photos and documents, if there's a photos and files that i need to see.
A calendar where i organized my meeting schedule. It gives me a notification for my schedules too, so i wouldn't forget it.

Cons

There were times other emails goes to spam and there were important email i wasn't read because it goes to spam. Somethimes i'm worried for other important emails, that i might not read and will be automatically deleted.
The advertisements inserted sometimes i opened accidentally. Though i'm not interested in those.

Raj
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/05/2022

Useful Email Features with An Intuitive Interface

Yahoo Mail offers pretty much everything for free that others do but too many ads may spoil the experience a little bit for some users.

Pros

1. Yahoo mail service is a neat email communication that is well-integrated with other features of Yahoo.
2. As usual, you get to organize your mails, archive, move, delete, or categorize them in folders, etc.
3. The Views feature lets you instantly sort specific categories of mails like photos, subscriptions, receipts, docs, and so on.
4. You can use all email features with yahoo calendar, notepad, and contacts for effective communication management. For example, you can quickly add the sender to your Yahoo contacts list with a few clicks within the Yahoo mail window.
5. The search feature is quite powerful and you can wade through thousands of emails easily to find specific messages(s).
6. You can star important emails and block spam emails.
7. Yahoo’s mail settings let you customize your experience and manage a large number of mails effortlessly.
8. Vacation responder feature lets you auto-reply emails with pre-set details.
9. You can also import or export your entire address book.
10. You get 1 TB of free cloud storage space for every Yahoo mail account.

Cons

1. You see too many advertisements around your inbox.
2. Yahoo mail plus has some advanced features like temporary email ID or email domain blocking for active email users but it is a paid feature and you don’t see any advertisements. For some users, the payment may not be worth it especially when competitors offer it for free.
3. Draft message section is too basic with standard editing features.
4. Yahoo mail plus trial is available for a short period of 14 days only.
5. There are no inbuilt chat or video call features.

Verified Reviewer
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/06/2021

Yahoo A Standard email service

Yahoo Mail has been fantastic. It has cut communication time and distance, as well as sparked the current digital boom. I can't picture a world without it because it has brought so many people closer together. Yahoo, on the other hand, seems to be fading. It is unable to stay up with its competition and the services they provide.

Pros

1. Using the yahoo contact tool within yahoo mail, you may save all of your contacts online.
2. It is easier to use than others, and you may get support from Yahoo at any moment by dialing the yahoo customer support number.
3. It is simple to handle because it distinguishes between inbox, sent, spam, and other areas.

Cons

Yahoo recently stopped offering forwarding as a free service. This is a fundamental feature that most rivals provide for free and has been available for a long time. They've also placed more obtrusive adverts that are easy to click on by accident and cover up the inbox. I would switch if I didn't have almost a decade of memberships and logins connected to this account.

Halimatun
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 10/11/2021

Yahoo Mail used to be superior

Pros

Yahoomail was my first email account, and it seemed to work well. The structure and usability of my account were the features of the software that I loved the best. It was simple to navigate between the many folders. They might also increase the number of emails displayed in each window. That was a useful option for people with sluggish internet connections because I didn't have to go out and load full new pages only to get to non-recent emails.

Cons

Strangely, despite what I do, emails by one of my coworkers always wind up in the spam box. They constantly end up there even though I added her as a connection. The news section in the inbox is really distracting and making the interface really messy, and it should be removed.

Shahryar
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 28/07/2021

Yahoo Mail..

Yahoo messenger is a fast and secure email platform. Apart from its email service, I loved it for its messenger to connect and communicate with friends and family living at a distance.

Pros

Yahoo mail is a dedicated email platfrorm with very clean and simple interface which makes sending and reading recieved emails very easy. It is among the first email services that started to provide free service to mass public. It offers a huge storage space for your emails and attachment files. Also it has a very smart spam detector, and spams seldomly manages to get it to your main inbox. Its major plus point is that it highly values the saftey and security of its user's conversations and data.

Cons

Yahoo mail used to be the most popular email service a decade ago, but it has lost its shine as it didn't evolved with time as fast as its competitor Gmail in ways like integrating with other services. Also it shows ads in the main inbox which is a bit annoying.

Michelle
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 19/05/2021

Yahoo Mail Delivers!

My overall experience with Yahoo Mail has been positive. It is a free email service that allows you to do everything you need to do when it comes to sending emails. In more recent years, however, I have switched to Gmail primarily. It is my current favorite.

Pros

Yahoo Mail was the very first website I made an email address through in my entire life. I was new to the internet and this was back in the 90s. I didn't like the look of hotmail and Yahoo just seemed superior. Fast forward 20 years later, Yahoo Mail is still pretty great. I love the ability to customize your folders, as well as your background wallpaper for your email. You can also set it up so it notifies you when you have any unread emails straight to your desktop.

Cons

The ads can be pretty annoying that is for sure. There have been times in the past when important emails went straight to my Spam folder instead of my Inbox and I almost didn't see/read them. I fixed this problem by saving said email to my contacts list and from then on never encountered that issue again.

Godwin
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/10/2021

Good mailing service but didn't evolve fast enough

Yahoo mail was the first email account I ever created for myself over 10 years ago and I've been using it ever since then. At the time, it was topnotch with no serious competition but somehow got left behind because it didn't evolve fast enough as the likes of gmail. Nevertheless, using yahoo mail is of sentimental value to me and I just wish it would evolve more rapidly with more amazing features.

Pros

What I like most about yahoo mail is that fact that I can create folders and redirect specific mails with keywords in there without having to move them myself.

Cons

I think the spam management algorithm of yahoo mail needs some upgrading because it often finds it difficult to differentiate spams from primary which makes a mess of the inbox. As well, some important mails often get dumped in the spam folder. And I wish yahoo remove ads from yahoo mail or at least reduce them, they can be very annoying. I'll like to see yahoo mail take more advantage of cloud storage like what gmail does with drive.

Inaam
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2022

Yahoo Mail

Yahoo Mail has always been my favorite email provider due to its simple appearance and and fast loading.

Pros

Yahoo Mail is among the most early and experienced email service providers, that started to provide free of cost email facility to internet users around the globe. It has a very simple and easy to use layout and you can easily compose and send emails. Yahoo mail highly values the privacy of its users and keeps your data and communications secure. It provides its standard users with a generous 1 TB of storage capacity for mails and files which is quite a lot for majority of users. Along with its browser based website version, it also have dedicated apps for Android and IOS.

Cons

I use Yahoo Mail through its application on my android, and often it fails to notify me about a new email on time an I only get to know about them when I open the app.

Anna
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/11/2021

Review 11/03/21

Love this! I use for personal and work. This is essential for my job. I reach out to new customers and current . Keep people updated on billing and contracts .

Pros

This is essential for my job. I reach out to new customers and current . Keep people updated on billing and contracts .

Cons

There is nothing dissatisfactory about this product I have no complaints

Aatif
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2022

Yahoo Mail. The most generous storage space

Yahoo Mail like alot of early internet users has been the first email service that I used, and has thus always been very special to me.

Pros

Yahoo Mail is among of the first few free email service provider that began to offer services to the mass public at no fee. Yahoo mail gives you a fast email experience. It highly values the safety and privacy of its users emails and data. Yahoo Mail's intuitive yet pleasant User Interface design makes it easy to use. It also have a very effective spam detection which keeps the at bay from your inbox. As for storage space, it gives you 1 Terrabytes of storage space to save emails and the files that they contain.

Cons

Yahoo Mail badly needs to modernize and expand its base by offering integrations with more and more apps like its competitor Gmail does to regain its popularity.

Chasity
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

3
Reviewed on 03/06/2021

User Friendly Yahoo

I like the ease of use, but do tend to use Yahoo more for personal than business due to the high volume of advertisements that flow through my inbox. I've kept the account for many years and plan to continue, but spam filters would be helpful to streamline the experience.

Pros

Yahoo mail is incredibly user friendly. It is accessibly online or via their app. I've used Yahoo for over fifteen years, so the company has longevity and stability. I do like the "More Views" feature and like to manage my account with the "Subscriptions" category within the app. An unsubscribe button appears conveniently on the subject of the email to easily clear your inbox from unwanted email.

Cons

The thing I like least is that this email platform is a bit more spammy than my other email accounts. The subscription button mentioned in my "Pros" category does help manage this somewhat.

Qamar
  • Industry: Airlines/Aviation
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/06/2021

long-standing software with a stunning history

I have exceptional experience of using Yahoo Mail. It looks like an email service only, but it’s a very informative platform that provides useful information worldwide. If you want to be aware of everything and secure email services, Yahoo Mail is recommended for you.

Pros

No doubt, Yahoo Mail has a superb history in email services and still a tireless competitor. It helped me a lot since my college stage in sending assignments and interacting with my professors. With some unique features, Yahoo makes its existence possible in this strong competition. It has extensive loyalty throughout the globe. It provides its customer with protected and encrypted services to interact with each other. It is offering four plans, three for personal use and one for business purposes. All of them are user-friendly and safe. Yahoo mail is a low price email management tool that best in class Yahoo Mail, breaking local, national, and global news, finance, sports, and more. I enjoy news from Yahoo. It’s fabulous software.

Cons

Yahoo Mail does not easily integrate with Microsoft and Google software, which creates difficulty in using their features with Yahoo Mail. Despite this, everything is acceptable.

605 reviews