Vincere Reviews

Pros

Definitely, the biggest plus for us has been ease of use and the ability to customize searches and page views easily. Plus, there is no need to have to train new users on the system, they can get going by themselves. Vincere handles the entire life cycle of the placement process, from getting new customers on board through to invoicing and billing. It basically contains everything you need to get your job done with as little hassle as possible. The interface is also pretty cool- it feels super modern and works great on mobile. The analytics are also very, very good: you get several dashboards and the option to export out to excel.

Cons

None. This system has been an absolute lifesaver for our business- I can't recommend it highly enough.

Pros

I have been extensively using Vincere ever since its inception to replace our old system few years back. The expectation I have with Vincere is indeed high and I'm confident to say that after getting used with the system, all the general functions and additional features roll-out are exceptionally beyond my initial impression. Kudos to the support team for able to provide prompt troubleshooting as well as open to suggestion on improvement.

I find that #VincereWay of visualize the overview of sales funnel using stage chevron and traffic light system creates a recruiter-friendly environment even for a starter. It is easy to understand and able to focus on our work accordingly. Other features that in my top priority list would be on a LiveList and Analytics. LiveList give more superior feel of how the systems communicate with the external party at the same time, streamlining the presentation and feedback process. Analytics on the other hand provides great visualization of the progress of the team and organization, eventually improves the forecasting, quality control and decision-making.

Cons

I'm sharing my thought on this as continuous improvement rather than dislikes. I believe there would be more room of improvement for vChat, possibly better in-system notification, more comprehensive mobile app functionalities (so we can be a recruiter on-the-go) as well, more intuitive UI/UX for Task feature. It would be great to have introduction training for every new feature like what we used to have 2 years back.

Pros

I like the master menu and dashboard. It looks so promising!

Cons

Kitchen Sink Syndrome: Just like Microsoft Office products, they just don't stop adding features. In the end you get something you need a degree in order to use, let alone train your team on. And they make you pay for their training, which is recorded webinars in extra heavy British accent.

Pros

The big thing for me is ease-of-use. Too many systems are over-engineered, it's like they try to do too much. Vincere does everything they do but it seems to flow so much more organically.

I like the process flow of the Vincere pipelines which help keep me focussed on what I need to do to bring in new business. The CRM pipeline is genius for me. I'm starting my business from scratch so it's critical I have an accurate heads-up display of what I need to do to bring new business in but also to get the most out of existing accounts.

-One feature that I love is that I can easily flip Clients into a Candidate. I firmly believe that your Clients should ultimately become your Candidates'.and if they're not, you're doing something wrong. Vincere totally gets the Client > Recruiter > Candidate dynamic. I can easily flip a Client record into a Candidate record. You'd be surprised how many `recruitment CRMs' systems get this simple workflow so wrong.

Cons

I'm a new'ish user so nothing springs to mind just yet

Pros

We have a mid-sized business based out of the UAE and South Africa. We made the decision to move across to Vincere in May 2017, great move for us as a business. I'd say that Vincere is 30% better than Bullhorn (based on product and service levels) but, with the rate they are innovating and obviously investing in the product, the gap is widening fast.
Bullhorn was expensive for what is was and the service was pretty much non-existent. The platform and the service from Vincere is head and shoulders above what we were getting with Bullhorn. They are a lot more responsive, we enjoy working with a vendor that actually seems to care.
In terms of features, a few of the standout ones for us: the Indeed Search and import feature is a winner. Having access to the entire Indeed database without even leaving the system is fantastic.
We are heavy LinkedIn users and like the way that Vincere works with LinkedIn. Easy to update and refresh records.
The new Client portal feature also looks interesting. We were considering building a bespoke client portal but held off as it was too expensive, so the client portal that Vincere have coming next month is something we're keen to take a look at.
TV dashboard: planning on using this in our office.

Cons

There are loads of dashboards in their analytics suite, more than we will ever use. We've got lost in them . I want to get our fees and placement data accurately reflected in our dashboards, something we need help with. Vincere- more how-to videos that focus specifically on dashboards would be great so please sort that out.

Pros

We were using Bullhorn before switching to Vincere. Bullhorn was decent but it wasn’t keeping up with the latest technologies as fast as it needed to. It was starting to feel like a legacy system. By contrast, Vincere are investing massively in the latest tech and it shows. They launched 6 years ago- so it’s product which is mature enough to have a bit of depth to it, but which is also built on the latest frameworks.
-For me, as a business owner I want a platform that is going to help me grow. In terms of measuring activity levels and KPIs, Vincere makes it super easy to see what is going on inside my business. Also, this is a system that my consultants love using. That’s critical.
-Data Migration: I migrated records across from my previous system (Bullhorn). I’d been dreading the data migration but it turned out to be pretty painless- the Vincere data migration guys managed the whole process and the end result has been great.
-Website stack: We decided to use the Vincere Instant Job Board and Candidate Portal on our new website- and saved ourselves the time and expense of developing our own job listing page. It looks great and saved us the hassle and expense of paying a web developer to design this for us.
I’d highly recommend taking a look at Vincere. Since we implemented Vincere, our quarterly billing rates are up 30%. That’s, ultimately, what you want from your CRM/ATS- increased efficiency, speed and revenue. Vincere delivers on these fronts.

Pros

I love the flexibility of Vincere, elements of it are customizable which is great. Our customer are loving the portal / live list and this has allowed us to create new services to sell to our clients. Our clients find the live list simple as they access through an email link and they can see all the candidates in one place. I’m using analytics, but I’m still learning with it, but I like to be able to see the consultants’ activities and fees.

Cons

To be honest I think overall the software is great – one small point is that the mandatory fields on the ATS have red asterisks and it is very easy to exit a record without filling in the mandatory fields. It would be good if when you tried to exit a record and the mandatory fields where not completed a prompt popped up advising that in order to save the mandatory fields must be completed. This would really help ensure that that mandatory fields are not left empty- this would help improving the data quality.

Pros

Vincere everything a Search firm needs, irrespective of its positioning and level of sophistication. It offers all the tools needed for recruiters to source, store and leverage candidate and client data, whilst as a manager/owner, there is a veritable suite of reports to carefully monitor and manage individual and company performance.

Cons

It can take some time to adjust to its process flow (having switched from Bullhorn after a 10-year relationship, that was inevitable) and it has sooo many functions that one needs to invest some time and effort to truly understand what is packed under the bonnet.

Pros

Vincere has all the features you would expect from a good system, and even a bit more with functionality which are truly useful because they make you earn time (and not a gadget nobody use after few weeks)

Automation of the flows is well though in order to be more efficient and to provide the best candidate and client experience. The client portal is a strong great, clients likes it.

The GDPR compliance tracking is simple and clear.

As they say, they're big enough to deliver but still the right size to really care

Cons

Nothing so far.

As any systems things can be improved, but we can really see that our feed-back is taken into consideration.

Pros

Candidate Selection and Management
Forecasting and Revenue Monitoring
Daily Operation Management is easy to identify training requirements across the business
Business development can be streamlined

Cons

It took some getting used too but this was mainly because of all the functions it has to offer.

Pros

Built and run by helpful engaged knowledge people who get it. They've clearly walked the walk and are genuinely passionate about creating a really useful ATS that all the team are delighted to use. Vincere already has lots of smart features, its reliable and seems to be a pretty well thought-out product. I particularly like their focus on interoperability with other apps, allowing us to create our own integrated system that is truly the hub of our business. Its great value for money and saves our growing agency at least one member of staff compared with our previous system.
Vincere senior team are accessible and issues are promptly dealt with courteously and generously.
Searching is fabulous - best in class. Also love the integrated CRM and ATS included as standard.

Cons

We moved to Vincere a year ago and perhaps the importing process has got much better. Migration from the devil you know system takes quite a bit of time and effort. It'd be wonderful if Vincere could fully import all the history from the previous ATS in an automated and thorough manner.

Pros

Love love love the LinkedIn tool, it's amazing! cannot tell you how much time it saves us as a business. There's too many features to list here but we love the various searches, calendar, talent pools, ability to mass email everyone, email templates, basically everything, we love using it. We used Zoho before discovering Vincere and to be frank it was ridicolously appalling. It got to the point that Zoho was so terrible we simply used it as a storage facility and didn't use any of the features because you have to build them all yourself which is too much setup when trying to run a business AND to make matters worse, whenever we tried to get support, the call centre was outsourced and the advisors were useless.

With Vincere, it's all ready to go straight out-of-the box, it's a dream. Plus the support are brilliant, they've got an office in the UK and the team are really responsive and always willing to help. It's been brilliant so far.

Cons

The only thing I can think of is we'd like to see some more customisation on the job board but we're currently in correspondence with the support team in relation to making this possible so fingers crossed.

Pros

We'd been using RDB Pronet for 14 years to run our temp recruitment firm. I found the interface awful- and decided it was time to upgrade to something more modern. Vincere is refreshingly easy-to-use and clear. I don't get a headache looking at it, which is how I often felt logging into our previous system!
Our team of 5 consultants have all taken to Vincere really quickly and have really embraced it, which was a relief. I am personally not particularly IT literate but even I find it easy to use.
Data Migration: after being on another system for so long I was really nervous about doing a migration. The migration team at Vincere were really reassuring and held my hand through the whole process. We had over 1 million email records in our old system so we took this as an opportunity to clean things up and only bring across the previous 2 years of emails. This was definitely the right choice.
I would add that the training team are really helpful too. They never made me feel as if there was such a thing as a stupid question.
GDPR: also great that Vincere has an eye on the GDPR compliance matters, as a UK-based agency this is important to us.

Pros

We were previously on Placement Partner - lots of features but not at all user friendly. It took us about 6 months to get to grips with it and learn the system to it’s full capacity. We then came to a point where we needed a system that was more intuitive, efficient and easily accessible. We were also looking for a system that could also help with branding.

Vincere is like a smartphone. You don’t have to be an IT specialist to get it - the basics are there you’ll know how to use it just by playing around the system - extremely intuitive.

Everything is also quicker with Vincere, this especially so with the parsing of CVs. With Placement Partner, it took 15-20 mins to create a new candidate record with full details, but with Vincere, it could achieved in 3-5 mins. We save about 10 minutes on average for each CV, and have gained an extra 35% more time.

Other features we appreciate:
Talent Pools - I like how easy it is to search and ‘throw’ candidates into custom groups for future use
Color-coded system - the colors really helps to keep you on track and pushes you to finish the work you have
Easy to track & trace info: for example, when you submit a candidate to jobs , you get a full history of where the candidates are & to which jobs they were submitted to - reduces asmin time for us significantly

Cons

No obstacles with the system so far. Vincere is still a new system to us and there are a lot more features to explore.

Pros

We'd previously been using RDB Pronet. The problem was that none of my consultants ever used it. We are 10 consultants sitting across 2 offices in Scotland and England, but we plan on growing in the next 12 months. For me, user adoption is the #1 thing I was looking for in changing systems.
So many of these platforms either focus just on perm and search or exclusively on temp/contract. I like that Vincere really does nail the temp recruitment workflow. The fact that it comes with TimeTemp for integrated timesheets and expense management is great- it's another cost-saving and it's one less integration to think about.
The proximity search feature is super-visual and fast to use. Seeing all our candidates on a map view in relation to a vacancy is ideal for how we run a quick search across the database. Being able to shortlist and send directly from a map view is ideal for my consultants.
I decided to redo my website at the same time as upgrade our internal systems. The Vincere open API v2 allowed the web designer to create our new website with professional job interaction, plus it comes as part of my annual plan package. The support from the Vincere team was responsive throughout.

Pros

Vincere allows us to store multiple documents for candidates which is a great way to keep everything in one place. These documents can be anything from resumes and cover letters to Passports and compliance documents.

The workflows are great and we can really easily see outstanding jobs/candidates/applications in one place. These can then be filtered by teams, consultants, companies, etc.. it's very powerful to have built into the product.

Customer service here is fab, we're treated like partners and always get detailed responses to our questions and help tickets. The issues/questions we have are always dealt with fast and efficiently.

Cons

To be able to find and or change job title from menu tab- I would love to be able to click on the Job and it link to the place where I can edit this. Many candidates use different job titles and I have to edit them.

Auto correct on emails would be good to see. Only in subject bar on right click but not on body of email.

We have a problem with our logo being too big for emails but the team are currently advising me on the best way around this.

Pros

It’s easy to use and a very user-friendly system, with good user support.
And the features are very helpful and well-thought through.

Cons

Engagement Hub – currently, the information that candidates fill out may not be displayed in full into the ATS / CRM when the input isn’t exactly what the system ‘registers’, but these information can be ‘accepted’ (just not displayed in candidate’s info accordingly; e.g. salary with symbols instead of pure numeric format – would be great if on registration page, the system will already trigger that as an error / map over the entire set of info / other workaround etc.).
The vChat – speed is not fast enough vs Slack, and that we’ve encountered occasions where the message doesn’t go through. Would be great if vChat is can be minimized in size and maybe displayed in smaller window (good reference would be Gmail Chat) while we can read candidates’ info etc.
LinkedIn Integration & idibu– Now with LinkedIn’s integration issue – I have yet to figure out how to post jobs on Vincere to LinkedIn through my idibu account (will raise this issue in a ticket separately)

Pros

Nothing
Person in support was a nice guy, but only so much he can actually do with this system

Cons

It is cumbersome, clunky, counter intuitive and required 3 - 5 + times as many clicks for most actions compared to Jobadder
Search function is terrible (you need to type in exactly "John Smith" to find John Smith, wont bring up matching results to partial searches like "John Sm " like any other software.
Cant send SMS out of database. Cant send standardised email templates. Logging call notes and left messages cant be done satisfactorily
Cant save job add templates. Cant receive email notifications for new job applications or other actions.
You will end up wasting 2 hours a day in this system as opposed to saving time
Avoid and move to Jobadder
Its probably ok if you are moving fromBullhorn as that was terrible when I last used it. But if you are considering moving from JA to Vincere, do not proceed, it is a disaster

Pros

Vincere helps a lot in terms of qualifications of the customers, I like the chevrons - when I look for my jobs or pipeline, I can see what the current situation is. I like the statistics since I can see the performance for the whole year, how it looks like this quarter. It helps me a lot to see things - I can check for the whole team as well when I have to view their figures. I can look at the CVs they sent, interviews, jobs - this makes my job efficient and it helps us too to work faster. I think Vincere is great and I couldn't find anything that needs to be changed. The old system we used is so old fashioned - this one is really nice.

Cons

Maybe add more features on the mobile application as it would help us a lot since we use our phones all the time and add more fields when using LinkedIn search

Pros

Above all, I like its accessibility - new users always remark on how straightforward and intuitive Vincere is. And after all this time I'm still in love with the interface - clean, clear and user-friendly. The growing range of integrations is helpful too - we use Mailchimp, Xero and SignRequest. Last but not least, the company is also incredibly helpful - in spite of its impressive growth it still has the personal touch.

Cons

Updates are frequent and we don't often have time to master them - not a problem, just a drawback of being a busy recruiter!

Pros

The LinkedIn integration feature is really helpful when searching for candidates and new leads especially from LinkedIn.
With constant updates, I'm very happy to see that they removed the onboarding stage as it didn't make sense to me. Keeping track
of KPI is well set up and easy to use as all the information is stored in one place. The ability to create and save email template
is also very helpful when sending out mass emails.

Cons

When I open a new tab on the browser it doesn't display where I'm at in Vincere, so I tend not to know how to back track to the original tab I was on. Would like to be able to add comments about a candidates without the extra steps.

Pros

I can get to candidates, jobs, companies very quickly and cross reference them all. I can also contact multiple candidates at once, which is an extremely useful tool. The functionality to be able to bring people in from linked and "parse" is genius and saves us a lot of time.

Cons

The only constructive feedback I would give, is it can be a little buggy at times and some "simple" aspects don't work properly. For example, you cant save a logo to a client file, but can on a job file (it just wont save).

Another example is that when is a client screen, you cant click into another screen without closing it down. This isn't functional, it is just a bug and will easily be fixed.

Pros

This product has obviously been designed with significant input of people who have extensive experience in the recruitment industry. The functionality is extremely easy to use and saves significant time even to somebody who is not technically adept. The reporting functions are outstanding and produce reports that are extremely useful for the management of junior consultants in a very timely fashion.

Cons

There is a lot of information at the fingertips and it takes some time working through the set up to fit your purpose. However that is only a slight issue and will depend on individuals.

Pros

Permanent Recruitment - visually aesthetic

Cons

Temp recruitment, Pay and Bill system is not a pay and bill system, customer support

Pros

1. Vincere is easy to use and navigate
2. Very organized
3. Analytics are great, I can see where I am at and all of my team's activities, it keeps me up to date
4. I can also see the jobs, statuses, candidates and the business development side

I would recommend it to other recruiters and tell them that we've been using it for a long time and it's been the best so far!

Cons

1. Biggest issue is slowness - not sure if this is our internet connection though
2. CV formatting can be tricky, minor things such as font and spacing