Timesheets.com Reviews

Pros

I like that every employee is held accountable to clock in and out of work. It is an extremely easy-to-use and functional software that helps the finance department to accurately pay the employees every two weeks. I also like that we can add mileage and review our statements, as well as adding in paid time off, holidays, and sick time.

Cons

Everyone is held to a moral standard, so everyone is inputting their own hours. Unfortunately there is no other way of knowing whether or not a person inputted the correct hours.

Pros

We love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.

Cons

I wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.

Alternatives Considered

ClickTime

Switched From

ClickTime

Reasons for Switching to Timesheets.com

We are choosing Timesheets because of the price point, ease of use and a stand-alone product that doesn't need to be integrated to our existing products. Great customer service that started as soon as we signed up. [SENSITIVE CONTENT HIDDEN] made sure that I understood the product by giving me a walkthrough, answering questions and recommending best practices for the tool.

Pros

Copy hours from one day to another. Easy to add hours.

Cons

Slow and not friendly for users. There is a very limited options of reports. It's not possible to copy the hours from one employee to another.

Pros

The features I that are impactful are the self service portal, to allow staff members to enter the attendance, overtime calculation, and scheduling. These features make this software so great, and with it does the hard work to store and report each and everything in detail so perfectly.

Cons

I don't feel there is anything missing, as it has a number of tools and features to report, mark your attendance and calculate pay. It does the hard work for you, so there is nothing lacking.

Pros

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

Cons

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

Pros

This was extremely easy to get my staff enrolled. There wasn't a single question, delay, or need to call anyone for assistance with just getting things started. Timesheet sent an email to my staff, the staff enrolled and all I had to do was add the email address. It was super easy compared to ADP. I love that you can save the website to the desktop and clock in with you information without having to login first. It takes about 10-15 seconds to clock in. My favorite feature is the approval of mistakes to clocking in and out. The staff can make a request and you can select to approve it or deny it from the email the system sends you. There is no searching for requests.

Cons

I wish the home page was easier to navigate. The design of the page makes it difficult to get to something the first few times you use it. It could be cleaned up to make it smoother.

Pros

The software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact.
I am notified about manual time entries and I am able to review everything entered before approving.
Employees are happy with the software
Rollout was very easy and the support from Timesheets.com for the rollout was great

Cons

When reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.

Pros

It is easy to use and requires very little effort from employees. It is also an inexpensive option that works better and has better customer service than more expensive competitors.

Cons

It isn't the prettiest to look at but it is so functional.

Pros

Timesheets is a fairly simple software and the things that I like about it is that it allows me to have a general control of my employees, since it has a name established by the administrator previously and thus to have control of when employees work, what days have missed, the hours of arrival and departure, review of the performances of all members. Another thing that I like a lot and is essential in this software is how simple it is, and what is online therefore all this data does not have to be stored in computers and can be consulted from anywhere.

Cons

One of the aspects that I do not like very much is that the site totally depends on the honesty of the users and this can sometimes be wrong since employees can modify their times, but for the rest I think the objective of the software is quite successful and that can be quite useful.

Pros

Easy to update. Time saving. Easy to track.

Cons

Navigation could have been easier. Entire rows and columns are not visible.

Pros

+The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Cons

-There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

Pros

We have been using Timesheets.com for at least seven years now. I spent a lot of time shopping around and then had a chance to spend some time talking to Joel on the phone who is the owner. He was so helpful and patient with me so I decided to give them a try. I especially wanted an internet based timesheet program where my staff could post hours, and then our accountants could log in and get the hours twice a month to process payroll, without my involvement as the owner. It runs by itself, and the people who need to use it can do their thing without bothering me. What I like most about this service is that: 1. The customer service is some of the best I have ever seen. If I ever have any problems they are always there to help me and I normally don't have to wait at all. You can tell this is a service oriented business and they care about always making sure their customers have any kind of support that they need. 2. Another feature I really appreciate is that you can set the program so that your staff can't sign in earlier than they are supposed to, and that has been an issue at our place from time to time.

To summarize I would say that this program is an example of how technology can make your life and business run more smoothly, while having the best service and support at the same time from real, intelligent and helpful people who care. I highly recommend Timesheets.com to anyone who is looking for a good, solid timesheet program to use for their business.

Cons

I can't really think if anything offhand, but I also don't use the program myself.

Pros

1. Great customer service. 2. Able to use on various job sites and see where they clock -in/out 3. Easy to use 4. Great price point user based. 5. You can pick and choose what features you want to use.

Cons

1. Memo feature: Memos do not show up on Mobile version only desktop :-(
2. PTO: not easy for workers out in the field or at home to use or find PTO if used to using the mobile view. when they switch to the desktop view

Alternatives Considered

Clockify

Reasons for Choosing Timesheets.com

Needed to see where workers are clocking in. Need a system that can be used by multiple people in multiple locations and not be an app that uses workers' data on their phone.

Pros

It's fairly intuitive for employees to put their time in and figure out how to code it.

Cons

The leave function is clunky. Once employee puts their leave request in, they cannot change it. It must be deleted (by the supervisor, if I'm remembering correctly) and re-entered. Also, supervisor must go into leave and approve the requests, and cannot do it while approving the time worked entries. I struggle with getting the supervisors to do this task because it's not intuitive.

Also, you can only have one pay period, so if you have both salaried and hourly employees and they need different pay periods, you must do one manually. It's not awful, but another thing to remember to do.

Pros

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Cons

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Pros

The customer service is top notch. The team does not make you feel like an idiot if you don't know simple tasks and they don't put you on hold for an hour if you have more complicated questions. You get straight-forward service whether that is assistance with a real person through the chat bot or more hand -holding service on the phone. Additionally the product itself is simple. While there isn't an app, it's very easy for the team to clock in and out and edit time as needed as well in the browser. They can enter their own PTO requests and I can view them individually or in the calendar mode to compare against who else will be out that day.

Cons

There is no app and it doesn't integrate directly with the payroll service.

Pros

This product is amazing. I love using it to track my time and PTO. I use the app so I can clock in and out right on my phone.

Cons

I like everything about this product. All available right on my phone.

Pros

The software allows our employees to enter their project time and/or hourly time efficiently. It allows the appropriate employees to be able to run payroll, keep track of vacation, holiday, comp time, and expenses efficiently.

Cons

The hardest part is not having hourly and salary time integrated into one viewing area.

Pros

This software is amazing and I've been working off the FREE (yes-- FREE) version for over a year and a half. (Just started my own company in April 2021). The ease with setting everything up is so intuitive, being able to write notes for the tasks completed with that time you're billing and the reports that available have been absolutely wonderful for my firm!! Thank you timesheets.com!

Cons

None. I bet the paid version even has more capabilities and functions I'm not even aware of.

Pros

From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons

The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Pros

Great customer service and great product!

Cons

The only thing I would add is a more robust and easier to use scheduling module.

Alternatives Considered

QuickBooks Time and TimeClock Plus

Reasons for Switching to Timesheets.com

Easier to use

Pros

The program is intuitive and offers what I need. There are a number of reports available and customizable in so many ways. The clock in and clock out buttons are conveniently placed. The time entry screen is compact and allows space for making long notes.

Cons

Setting up an employee is the only thing I have needed assistance with and this is only because I add an employee so rarely. There are lots of options available to cover virtually any setting you could want but it can seem be a little overwhelming.

Pros

Ease of use and prompt service. Why the character requirement for this entry?

Cons

Mobile option not obvious enough. Again why the character requirement on this entry?

Pros

I was attracted to its HR function. I am able to use this to track and document staff performance and any incidences. Gives me a one stop shop so to speak on documentation of staff

Cons

Does not translate in Intuit payroll. I now just use Timesheets to track PTO. I was not able to get it to translate into intuit payroll software

Pros

Easy of implementation, easy of use, straight to the point, excellent support, liked by users (consultants tracking their time), liked by accounting teams who can extract the billing and costing reports per client / resource / project / account code.

Cons

Interface is simplistic. Need to master the order to create users > customer > account code > project, otherwise everyone ends-up on every customers' timesheets.

Alternatives Considered

Clockify

Reasons for Choosing Timesheets.com

To consolidate all information in one tool and gain productivity.

Reasons for Switching to Timesheets.com

Competitive pricing and support excellence