User Reviews Overview
About Focus X
Focus X is an all-inclusive enterprise resource planning (ERP) system that helps you connect every aspect of your business operations. From production to supply chain, customer relationship management to inventory and human...
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ERP for Automotive Spare Parts Management
I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.
Pros
The ease of use and the way the software was built around my business us case.
Cons
Reporting could have been little more dynamic by including pivot tables
- Industry: Consumer Electronics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Focus
Super , one of the best software which we have used in our experience
Pros
Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.
Cons
Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.
Alternatives Considered
TallyPrimeReasons for Switching to Focus X
Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
AMSAF INVESTMENT LLC
I am satisfied by the overall performance
Pros
Easy to learn and user friendly. Good support from Customer service.
Cons
We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.
Top Focus X Alternatives
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Worth considering
Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.
Pros
I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.
Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.
Cons
Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.
- Industry: Luxury Goods & Jewelry
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Need improvement in manufacturing and budgeting
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
Pros
detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
Cons
budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Alternatives Considered
SAP Business OneReasons for Choosing Focus X
Detailing and reportingReasons for Switching to Focus X
pricing- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Focus 8 itself is alright but execution and customer support failed
Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up.
Software itself is not stable, too many bugs.
Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.
Pros
User friendly, flexible, allow customization, a lot of features
Cons
Implementation took way too long and not professional.
What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business.
Too many bugs i.e. those report and function used to be alright then suddenly it does not work.
There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A great ERP software
It is a great inventory management software with a wide variety of features to chose from depending on your organization needs.
Pros
The software is easy to use without any struggle. The cloud based interface makes it easy to access from anywhere thus enabling work to be done without any struggle or hesitation.
Cons
The customer support is a little reluctant especially when you need urgent assistance.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Excellent ERP Software
Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
Pros
Ease of use for basic operational work. detailed customization possibilities. well designed user interface.
Cons
As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
FOCUS 9 ERP
OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .
Pros
ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT
Cons
NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Focus is one of the best Accounting Software
Pros
Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
Cons
Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Feedback
We are using Focus since 2003 hence overall comfortable with it.
Pros
1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly
Cons
The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
Minimize workforce in non operational team
Pros
Aurhorization is good. Modules are structured well
Cons
Support was very frustrating. No proper documentations for us to supportourself
Response from Focus SoftNet
We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good Inventory and Accounting Software with amazing customization
Pros
The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.
Cons
Accounting part is little tricky, could do better in bank reconciliation.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Support
its fine and good not explant
Pros
hi.
as per software working fine, any time need support it will be delay the support.
if support will be good software will good and fine.
i recommends go heard.
Cons
Its fine that it no more other comments.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Focus RT
Overall, a good experience with Focus in development of internal needs and reports
Pros
an approach for mapping characteristics of source code.
Cons
Integration process, always carryout back up and backend modifications
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
ISSUES
NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
Pros
FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
Cons
SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great ERP!
Pros
User interface is awesome. Features and fuctionality is excellent. Good back end support
Cons
AMC rate could be better. Response times for support could be better.
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Focus Software, the best flexible software solution all businesses need to own
Pros
Focus is an Awesome software with great flexibility
Cons
Although its an integrated software, however, its split in various modules and each module is required to be purchased separately
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Use Focus 9 Erp product
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
Pros
It has great features, making it advanced to use.
Cons
There were initially issues with the speed, but that too is solved
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Friendly product
Pros
It is very easy way and working together
Cons
It's gd easy find out of feature and employees smooth work and focus employees corporation is good.
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Ok
Good
Pros
Invoice and daily report , reports , monthly report
Cons
Nothing most it’s ok to have this , not to much
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Nice Product
Pros
User friendly software easily customization
Cons
Nothing , Everything is there in existing stystem
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Focus ERP Poor Customer Support
Pros
Easy to use, flexible, allows customisation and reporting.
Cons
lot of bugs, it hangs in between, very poor customer support.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best Software I Have ever Used
Pros
Inventory Management and Accounting Purpose
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
VERY BAD SYSTEM
VERY BAD I WILL NEVER RECOMMENDED FOCUS FOR ANY FRIEND
Pros
NO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE
Cons
EVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE