User Reviews Overview

About QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses, projects, invoices and more. It comes with a centralized dashboard, which enables users to gain insights into...

Learn more

Feature ratings

Value for Money
4.2
Features
4.3
Ease of Use
4.3
Customer Support
4.0

Browse QuickBooks Online Advanced Reviews

862 of 862 reviews
Sort by:
Kavindu Githsara
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2023

Streamlining Your Finances with QuickBooks Online Advanced

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

Pros

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

Cons

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Mandi
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2023

QBO is a must for small businesses!

Very user friendly software, and has been easy to implement and build with as our business has grown. I don't have an accounting background but have been able to navigate it without too much difficultly. Their support team is also very helpful.

Pros

Ease of use, especially being able to access remotely. Also easy to pull reports for grants, donors, board, staff, etc.

Cons

There are several mobile apps for QB, but I haven't found them to be as useful as I would hope.

Michael
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/08/2023

Not a Quickbooks Online Fan:(

We use Quickbooks to maintain our general ledger and run financial statements and pay bills. We have a separate software system to manage patient accounts and patient billing.

Pros

It's internet based. Saving reports in Excel is much faster.

Cons

Quickbooks Desktop was much more logical and easier to use. Quickbooks Online looks and functions much differently from the Desktop version. They changed everything....mostly for the worse. All the screens are different; the menus are all different; the reports are all different. Whoever designed this software knew little of accounting and how accountants work. Everything takes longer in Quickbooks Online than it did in Desktop....except saving reports to Excel.

Top QuickBooks Online Advanced Alternatives

Caseware Corporation Tax

Microsoft SharePoint

Virginia
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 22/05/2023

Quickbooks Online is the best Accounting Program out there.

Pros

I like the simplicity and the ease of use for all levels of my customers skills

Cons

The customer service is not very good for higher end processing questions

Bennett
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2023

My Review of QuickBooks Online Advanced

QuickBooks Online Advanced enables me to streamline business processes and determine business position through real-time budgeting.

Pros

I like that QuickBooks Online Advanced offers a wide range of accounting tools in one place from budgeting to invoicing capabilities.

Cons

Even though I haven’t customized all features available on QuickBooks Online Advanced - I do not experience any issue on features that I am using.

Simon
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
2
Customer Support
1

3
Reviewed on 12/04/2022

The road to hell is paved with good intention

Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.

Pros

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

Cons

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Alternatives Considered

FreshBooks and Sage 50cloud Accounting

Reasons for Choosing QuickBooks Online Advanced

Because we wanted to take advantage of Quickbook Online advanced features.

Switched From

Wave Accounting

Reasons for Switching to QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.
Amanda
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2023

Quickbooks

We really like it. It makes accounting and financial analysis easy. It is very user friendly!

Pros

How easy it is to invoice and process customer payments. I like that we can see how many times a customer has viewed our invoice. It is very easy to collect and produce our financial statements each month.

Cons

There is not a "Paid Date" column option for their reports.

Christina
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2023

Easy to use

Everything is great! I haven't found any issues with it.

Pros

This really is a great software to use. I use it for payroll on my property. I like that it stores all data and I can always find my pay stubs from years passed.

Cons

Nothing. It is pretty easy to use. I was skeptical at first but it really is a good program to have and use.

Arianna
  • Industry: Supermarkets
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/09/2023

My Experience with QBOA

Project accounting.Revenue management.Financial management.AP, AR and general ledger automation.

Pros

QuickBooks Online Advanced makes it easy to manage revenue, which help get rid of fraud and errors in real-time.

Cons

QuickBooks Online Advanced integrate with external apps to offer capabilities for global enterprise organizations.

Kristin
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2023

My Views on QBOA

Automate accounts payable and receivable.Financial reporting, forecasting and budgeting.

Pros

QuickBooks Online Advanced eradicate financial losses by automating over 80% of manual accounting tasks.

Cons

I have used QuickBooks Online Advanced for nearly a decade now and I like how the vendor support team resolve issues rapidly.

Selcuk
  • Industry: Investment Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2022

A Financer's Dream

The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.

Pros

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

Cons

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

Harmony
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
2
Ease of Use
3
Customer Support
N/A

4
Reviewed on 11/12/2019

QBO is Definitely Different

Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!

Pros

What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.

Cons

There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

We made the switch at the behest of our former accountants.

Switched From

Sage 100

Reasons for Switching to QuickBooks Online Advanced

Our former account didn't inform us of possibly a more suitable program. QBO Advanced was easiest for them.
LeAnn
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

So much better than complicated systems!!!

We have realized much richer reporting, faster data entry and uploads, connection to multiple apps such as Bill.com, and a wealth of information readily available through QuickBooks training, online experts, and even YouTube videos.

Pros

We love that QuickBooks provides an online option that is easily accessible for all of our virtual employees and financial advisers. It has been a breeze to use compared with our old system (Abilla MIP). In today's digital age, we don't often need all the complexity - just the natural, simple, and efficient financial management systems.

Cons

The only thing we haven't liked is that our transition from MIP had to be done manually.

Alternatives Considered

MIP Fund Accounting

Reasons for Choosing QuickBooks Online Advanced

Abila was archaic and our installation was no longer supported. For our organization, even moving to MIP online would have been overkill and costly.

Reasons for Switching to QuickBooks Online Advanced

Most efficient use of time and money with all the features we needed.
Michael
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/12/2019

QBO Improving

We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.

Pros

Many new features being updated regularly. Does what we need it to do.

Cons

Speed improvements as our file grows is very important.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

Cloud-based computing was very important in our decision. A company we know that would be around and continue to improve.

Reasons for Switching to QuickBooks Online Advanced

Cloud-based computing is the main reason we switched from Enterprise.
Sabrina
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 11/12/2019

Multi Small Company

Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.

Pros

The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.

Cons

The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.

Alternatives Considered

Microsoft SharePoint, CANVAS and Norton AntiVirus

Reasons for Switching to QuickBooks Online Advanced

We are already using Quickbooks online and further research needs to be done before a major overhaul of the system is completed.
Sara
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 12/12/2019

Efficient and Insightful

Since switching to QBO Advance our company has not only been able to work efficient and effectively but also pinpoint trouble areas both within our financials and bookkeeping. We have been able to work towards correcting and improving these areas. Overall, we are very happy with our experience thus far with QBO Advanced.

Pros

There are several features we find extremely convenient, including, the ability to directly connect our bank accounts, remote access to our software, and the at a glance profit and loss for projects. We also find the project feature to be the most useful and enjoy the hourly cost rate within projects to be extremely insightful. A final area we find extremely useful is the user permissions feature within QBO Advance; this feature has given us the ability to broaden our users and therefore increase our workflow efficiency without sharing our financial data.

Cons

We have found the payroll add-on to be difficult to work with, specifically, distributing the different pay rates because our employees get paid different wages when working on government jobs as well was when they work overtime. Overtime does not seem to accurately pull from the time cards and pay appropriately for overtime. We also wish more payroll data had transferred when switching from desktop to online.

Kristen
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Great step up from QB desktop

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.

Pros

The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.

Cons

There are many features that we do not use, but I'm sure would be helpful to other companies.

Alternatives Considered

Quickbooks Online

Reasons for Choosing QuickBooks Online Advanced

Needed QuickBooks Online for our new company system and chose Advanced to get the most out of the product.
Tara
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 11/12/2019

Works well for small business

On a day to day bases, it is easy to use and easy to see a quick snapshot of where our company stands. Customers can view and pay their invoices online and money is deposited quickly. It has helped increase our cashflow.

Pros

The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)

Cons

The recurring transaction feature does not always work as expected.
Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.

Alternatives Considered

Sage 100

Reasons for Choosing QuickBooks Online Advanced

Our Sage was very old and no longer supported. We also wanted to switch to something online so working remotely would be possible.

Reasons for Switching to QuickBooks Online Advanced

Our accountant recommended it and all the accountants in the office had experience using it.
Ross
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2022

Excellent Software

Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.

Pros

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

Cons

The price can be daunting for smaller businesses or even individuals

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Recommendation from a friend who uses the lower tier package, but thought the higher tier package would be a good fit for us.
Verified Reviewer
  • Industry: Public Policy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 15/06/2018

Good for small companies with limited transactions

Pros

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

Cons

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform.
-Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy.
-Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart.
-Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel.
-Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
4

5
Reviewed on 14/05/2023

QuickBooks for Quick book keeping

Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.

Pros

Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .

Cons

what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs

Alternatives Considered

Sage 300cloud
April
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/12/2019

Easy to use

I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.

Pros

Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

Cons

CHAT feature is hidden deep in trouble shooting.

Andrew
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/02/2023

Good standard accounting solution

Overall it's a good bang for the buck by providing a rather robust accounting program for a mid-size non-profit. I wish they could do multi-company consolidations all from within QuickBooks and not having to export to Excel.

Pros

Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.

Cons

Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.

Alternatives Considered

Sage Intacct and NetSuite

Reasons for Switching to QuickBooks Online Advanced

Price
Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 28/11/2020

Affordable, realiable and easy to use

Accounting made easy even for those bookkeepers or accountants new to the software.

Pros

QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

jenny
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/12/2019

Quickbooks Online Advanced Review

We are a multi-location theatre and school. Our directors and managers and board members need to have access to reports about each show and its success, our donations and fundraising efforts and our expenses in real-time in order to make decisions quickly. The ability of the QBO to allow this real-time access is something we have come to rely upon. The difficulty we have is with data input. We have had to hire a person just to input our deposits from our enrollment system and cc processor by hand, so that we can class them correctly.

Pros

That it is accessible by many people in our organization in real time and that access is customizable by user. It has many of the desktop features that we like, including the ability to use a lot of classes and accounts and customizable reporting. I love being able to have many windows of it open in order to compare between accounts or items I am working on.

Cons

I have worked with Quickbooks since the 1990s and therefore am a desktop user. I am used to the keyboard shortcuts and the ability to upload data for invoicing, deposits and journal entries. That minimal columns can be uploaded is really frustrating and it is time consuming to hand enter items, especially if our processors don't download their data to QB.
I do not like that I cannot use a desktop version to clean up items in the online version. I really liked the accountant versions in desktop.

862 reviews