ClickMeeting Reviews

Pros

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Cons

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

Pros

What I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.

Cons

It would be worthwhile to extend the default settings to include integrations with an appointment booking system.

Pros

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Cons

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response.

In specific:
- you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success.
- certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Pros

Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.

Cons

No, everything is perfect. Great customer service. I'm very happy.

Pros

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Cons

It could use a bit more options for paid sponsorships, such as banners.

Alternatives Considered

Webex and Zoom Meetings

Reasons for Switching to ClickMeeting

It was simply better. And price was attractive.

Pros

Reliable, ease of use, continuously being improved, new features regularly added

Cons

Perhaps the inclusion of a variety of background images that could be used such as a scene in nature, a book shelf, etc.

Pros

It was easy to set up it got increasingly complicated with so many unnecessary options that weren't well explained.

Cons

EVERYTHING else was horrid. I lost 75% of my attendees due to the terrible functionality and un-user friendly platform.

Pros

User friendly interface making it easy for both hosts and participants to navigate and use the platform. Reliable, dependable webinar service - never detected any technical issues, no lags, no cut outs.

Cons

Some features or settings are less intuitive to navigate. I.e. I found it challenging to spot the archival recordings and data.

Pros

Very good platform for online conferences, with great technical support. Very helpful team, good working platform, no technical problems. Very user friendly. I highly recommend! And I hope to organize another conference with them too!

Cons

Little ability to edit graphics on the platform.

Pros

We are satisfied with using ClickMeeting to plan online events, primarily webinars and workshops. 

ClickMeeting features an intuitive and straightforward user interface that makes it simple for anyone to start a video conversation or join an online event. Tool is very simply to use and doesn't need to be installed. Meetings are usually stable, even in low-bandwidth conditions. ClickMeeting offers a variety of features, including Follow-up emails, Presentation mode, Automatic recording of meetings. The platform provides tools for engaging with attendees, such as chat and Q&A session.

Cons

We didn't notice any disadvantages of the software.

Pros

- planning ahead webinars and meetings and select between webinars and meetings (different types of events)
- you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com)
- you can upscale and downscale licence
- sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate.
- real (not bot) customer support
- polish customer support - I don't think I would get any live support from other big tech players

Cons

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this
- you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Pros

It is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.

Cons

We haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)

Alternatives Considered

Zoom Meetings

Reasons for Switching to ClickMeeting

Security and cost.

Pros

Support, easy to use, simply and clever design!

Cons

Some technical issues happened. We are also happier when we have highest option than the simply one.

Alternatives Considered

LiveWebinar

Reasons for Switching to ClickMeeting

Better demo

Pros

Due to the fact that our organization of companies and users with various levels of technical advancement, the ClickMeeting platform turned out to be an easy-to-use tool.

Cons

I have not noticed any errors or omissions that would affect our work.

Pros

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc.
However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Cons

Not always with a stable connection and our users find it confusing to start the meeting.

Pros

I liked that I did not use the software before

Cons

I was a bit an unfamiliar experience at the beggining

Pros

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Cons

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

Pros

I usually have meetings with stakeholders, but since they have busy schedules, we sometimes need to do it over a video conference. I often hold the meetings with a group and other times it’s just a one-on-one session. I’m glad we have the video conference option because we can still see each other. I like to see the expressions on their faces to note that they approve and are happy with my proposed ideas. I truly rely on ClickMeeting which looks very sleek and professional. The program is user-friendly and not complicated. My meetings have always been productive when using this program.

Cons

If you plan to use ClickMeeting, make sure to have solid internet connection, otherwise it can get choppy.

Pros

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Cons

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Pros

Good functionality and flashy usability.

Cons

Didn't actually work with an audience in a live webinar.

Pros

Very easy and user friendly interface.
Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

Cons

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

Pros

I used ClickMeeting mainly for Webinars as both participant and lecture organizer. It is certainly a great business tool that allows you to organize a fast and efficient event that gives value to participants and at the same time generates sales. You do not even need your own LandingPage site because everything from A to Z is supported by ClickMeeting. I honestly recommend.

It is also possible to use a mobile application (which often improves the audio quality) or simply to call into the conference.

Cons

Sometimes the quality of the audio is poor, but it can usually be solved by turning off streaming video or using the mobile application.

Pros

Very little. I thought it would be easy to use. My test runs has no problem but every session I ran had issues. Stay away.

Cons

Not user friendly. Participants have tons of problems. Constantly losing mics or video.

Pros

ClickMeeting is a good webinar utility that allows you to create a live webinar and save the recording. It also has a realtime chat that you can moderate before other users see the messages, so you can avoid having explicit content from malicious viewers.

Cons

The whole tool is a bit old-fashioned and needs a newer version. The quality would also drop at times for no obvious reason.

Pros

I like it for the simple fact that it brings me closer to my clients.

Cons

On the computer it works fine, but on the cell phone, it leaves much to be desired.