User Reviews Overview
About Sage Intacct
Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software solution is suitable for small to midsize accounting firms and can provide financial reporting and operational...
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- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Decent ERP software for medium, medium-large companies
Hard to get used to in the beginning (I transitioned from QuickBooks), but as you get more and more used Intacct can be very resourceful and more powerful than other, more conventional ERP systems.
Pros
All the features, and integration capacity with other software.
Cons
Can be clunky and not user-friendly in not a seasoned user. Some add-on features (like FA modules) have a lot to desire in order to be useful.
Response from Sage
Hello John,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
It's my favorite accounting and financial management software
When put to its intended use, Sage Intacct excels. We've been able to streamline the recording of transactions involving many departments or money, which has improved our reporting capabilities and saved us time. Sage Intacct is the accounting software we use to manage the intricacies of running our business.
Pros
Sage Intacct allows us to import the statement, conduct an in-depth analysis, keep tabs on past payments, and make adjustments to upcoming payments. The entire accounting process, from purchasing through the general ledger to accounts payable and receivable, is handled by Sage Intacct.
Cons
Using it is a bit of a struggle. It takes months to work efficiently, in my experience. Starting something you've never done before is always difficult. While robust, customizing the reports and dashboard features is a slog.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Intacct
I think that Sage Intacct is a decent accounting software to use for daily accounting activity. However, there is more affordable accounting software available.
Pros
While working in the cannabis industry, this was one of the only accounting software companies who were willing to work with us to set up an accurate and efficient accounting system.
Cons
We had issues correcting errors after the initial setup. For example, a coworker misspelled the class code "cannabis" and the implementation team told us it would take several thousand dollars to fix.
Top Sage Intacct Alternatives
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Software that's easy to use and manage.
Overall, I've had a pretty good experience with Intacct. If they could work on the few complaints, I would be happier. I just don't have time to create a ticket for every defect unless it truly affects the company.
Pros
Invoicing is easy and the reporting is straight forward.
Cons
There are many defects that need to be tweaked. Updating customer addresses in contacts will not update an address on an open invoice. With Recurring invoicing you have to add the customer to a recurring billing group to know it can be paid. Open invoices for the same customer dated the same day of the recurring will be paid even if not a recurring invoice. Many defects in my opinion.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
The easiest accounting program I've ever used
With Sage Intacct's user-friendly interface, you won't have any trouble using it and getting the job done. For my accounting needs, I generally utilize Sage Intacct's reporting tools. These tools provide me a wide range of options for reporting and analysis, and the software's user-friendly design makes it easy for anybody to use.
Pros
I like how well-organized the financial records are, as well as the automated payment schedules and reminders he sends to remind me of upcoming due dates. It features a better user interface than some of its rivals. Adoption was pushed by one of our staff members, and the system's users said they liked it.
Cons
Sage Intacct is a great system in general, and I have no complaints. My time would be better spent if there were shortcuts. People who aren't familiar with accounting systems may have a hard time with the interface.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Sage simplifies monthly transaction reporting for all users
Everything is managed centrally, and we can keep tabs on all of the accounting-related tasks at once. Our company reaped numerous advantages, chief among them the simplification of a great deal of administrative tasks. Here, we won't be able to make a polished dashboard aggregating data from multiple sources within Sage Intacct, but will instead have to do so in a separate program.
Pros
Sage Intacct is used for all of our accounting needs, both internally and for our clients. We also utilize it for time entry-related activities, such as recording payroll and other employee compensation, and for other purposes.
Cons
Ticket support has to be improved; now, users of Sage often receive little assistance when submitting support requests.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Intacct is powerful and flexible, with many useful features
There is now less clutter in our information thanks to this. During my last project, we migrated our paper files over here. Simple, straightforward dashboards have been developed using it. Now we can spend less time auditing and more time making better decisions. The ability to use wildcards in my bill search was fantastic, just as in Excel.
Pros
Intacct is feature-rich and powerful, and it can handle a wide range of tasks. The contracts module also provides powerful management of billing cycles. Product characteristics and capabilities are the primary advantages of utilizing Sage Intacct.
Cons
Unfortunately, it is often difficult to get answers from support when problems arise. Numerous bugs plagued the infrastructure.
- Industry: Religious Institutions
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Great Accounting System, but with some limitations
We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.
Pros
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.
Cons
The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.
Response from Sage
Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product.
Regards,
Andrew Sevillia
[email protected]
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Sage Intacct
Sage Intacct has been very user friendly.
Pros
Sage has made it possible for our company to see all the billing, payments, amount owed in one place in order for us to budget appropriately for future expenses.
Cons
There has been the odd time that haven’t been able to approve invoices due to an error message.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Sage Intacct
Streamlining tasks, ensuring accuracy
Pros
Easy to navigate, upload, review and approve entries
Cons
Nothing that I can think of at the moment.
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Most personalized and affordable accounting and finance management software.
Highly satisfied with Sage Intacct because of it's affordable pricing as per the requirement. Operative interface allows quick work done and most of the features can be customed.
Pros
Reports are easily managed and organized. Most of the features can be personalized, including pricing. Smooth and operative accounting and billing system. Can be used combined with other software. Delivers good value for the price.
Cons
Lack of mobile application for more convenient use.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Poor Support from Armanino
Haven't interacted much with Sage Intacct, just Armanino and the experience with them has not been too supportive. Especially now it is more like our company is a bother. This software and implementation is their speciality - they should be availabe, respond, resolve and assist much better than they have done at this point. It's almost as though we are begging for assistance to successfully finalize this implementation.
Pros
Haven't used it long enough to determine the best features of this software.
Cons
The training and support received from Armanino implementation team.
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
It enhances our ability to follow all the details of the accounts of the project
Sage Intacct has helped us to enhance our ability to better control the financial affairs of projects, as all accounts (credit and debit) are constantly updated, and we also benefited from the organization of records, also the reports helped us to better understand the financial situation of the project, and this enhanced our ability to take the required corrective actions at the right time.
Pros
It's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.
Cons
Sometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
The finest online account manager saves time and protects financial data.
Sage Intacct helps us manage client accounts efficiently. It also streamlined the financial reporting process and allowed us to retain our records and transactions securely in the cloud, which saved time and enhanced our productivity because we no longer need to email financial information and invoices to multiple departments for approval.
Pros
Sage Intacct uses the cloud to maintain all your bank accounts on one screen, allowing you to conveniently plan and schedule payments and make settlements. Sage Intacct's user interface is easy to navigate, and with all the options in one place, it's easy to see what's available and get things done quickly. I like that it automatically downloads, scans, and enters invoice data, avoiding human data entry errors. Sage Intacct's logs are accurate and comprehensive of all account events within the chosen time period. I enjoy how he keeps track of costs and prepares accounting and tax reports. I enjoy how many people may be in the system and how updates are recorded promptly, which makes it easier to handle various customers and suppliers, settle their payments, and keep data nice and organized.
Cons
It doesn't effect service quality. Sage Intacct is secure and easy to use, however it requires greater automation to eliminate manual entries.
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
For organizations and projects, this is a great way to keep track of multiple budgets and...
It has now become very easy to keep track of all the transactions and financial data of the company and its affiliated projects, as we were able to pay and receive invoices and record them in the records in a simple and secure manner.
Pros
Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.
Cons
I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Customer support was great from the start and the program is flexible in regards to creating...
The software allowed ability to perform accounts payable to issue cheques and to produce financial statements quickly. The 12 month report is very useful to pick up changes to values in account. The budgeting aspect is also useful for variance analysis.
Pros
I like the ability to create the financial reports and also the Dashboard reports. The payables area is easy to perform functions and the year-end close is very simple.
Cons
This program is mainly written for the US market and is not able to create an EFT file (Canadian) that can be uploaded to the bank and create journal entries simultaneously. That would benefit us to make payments that are not by cheque. The "cash" payment types are good because an e-mail can be sent: however still requires for us to do a separate EFT payment on the bank.
Response from Sage
Hello Toni,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that have had a good experience with customer support and have been able to take advantage of Sage Intacct's flexibility. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
The best cloud accounting partner to manage the financials of the organization
Sage Intacct helped us organize everything related to our financial transactions from invoices and other documents, and helped us schedule payments on the payment system, and we benefited a lot from the accounting and tax reports that we were able to prepare through it.
Pros
It is possible for a user to connect to all of his bank accounts, both to make payments and to transfer money, and to follow up on the transactions precisely and professionally because of the Internet. Freelancers and large organizations alike can benefit from it. A financial database that makes it simple to scan receipts and invoices and enter the data into the system, all while allowing you to readily download the information. Due to the inclusion of all financial transactions that occurred during the reporting period, Sage Intacct's reports are some of my favorite to work from.
Cons
If the merchant deals in multiple currencies, Sage Intacct does its job well, but you will need to create many pages .
- Used Daily for 2+ years
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Review Source
The experience has been great. Very flexible and customizable software.
Pros
The flexibility of the software has to be its greatest strength. Reports, workflows, field names, etc are just a few of the customizable items in Intacct. But Platform Services allows for the development of entire applications within Intacct to support your business processes down to the most granular detail.
Cons
The reporting, platform services, and general ledger modules (the modules that our company use the most) don't seem to get very much attention in the past few years in terms of further development in the quarterly update to the software. They are very useful as they currently exist but have some long-standing limitations that don't seem to be on anyone's radar.
Response from Sage
Hello Jodie,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that are taking Advantage of Sage Intacct's flexibility. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Like it, but don't love it
Pros
There's some great aspects about Intacct. One of my favorites being that I can type in a formula in my DB/CR columns to calculate what numbers I should be posting. I haven't worked with a software yet that allowed me to do that. The bank recons are pretty easy and straight-forward. You can also set up very specific access permissions for an intern for example. Once you get the hang of the way it works, it really opens your eyes to how much you could really customize the software to your needs.
Cons
It took a while getting used to the software. It's VERY finicky. There are definitely some aspects that could be improved.
- Industry: Accounting
- Used Daily for 2+ years
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Review Source
Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good...
We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.
Pros
The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.
Cons
Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table.
My biggest complaint is not being able to transact in the subledger directly to a bank account.
Response from Sage
Hello Nora,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use for multi-entity and inter-company transactions. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Sage-Ing Grace
It is the best program I have used while working in the construction industry. I would be very pleased to be able to use this program again
Pros
I enjoyed this software very much. I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place. I also loved that the guys working in the field could log in on there I Pads and enter or look over any documents for approval. It cut down so much of my time..
Cons
I was not a fan of the amount of users. At least a few tie a week one or more of us would have to log out so another person in the office could log in. I would like to see more chargers for ya/
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Since we switched from Great Plains (pc based) I can't see myself working with any other...
It makes the monthly close faster and allows us to change things if there are errors in the account adjustments. It also enables the program managers to view their data rather than have us run reports for them.
Pros
The account string is flexible and you can query on just one dimension and it allows you to run reports over multiple years. I love that it creates the intercompany entries behind the "scene" - that was always a headache to reconcile.
Cons
The report writer is a little confusing but just had training and need time to practice. I tried to create a cash flow report from training but I got lost in all the column's and groups of groups that needed to be created. I also wish the report would display on screen when running and not only in edit mode.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Franklin sage review
I have used sage intacct to raise invoice for customer and also for credit note for return goods, they are easy to used and also easy to manipulate the stock quantity from the userend without being tract
Pros
It can be used to generate lead for the company at ease, easy to used,
Cons
It can be highly manipulated from the admin background
- Industry: Mechanical or Industrial Engineering
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Sage software - an intuitive management solution
Sage Intacct helps my company to grow, so I am very glad to use this software.
Pros
Sage really helps my business to grow! The features are very easy and intuitive. Inventory management is amazing for companies that really need high inventory management, so is possible to track products and know where they are in real time.
Cons
The only cons that can be spotted are the price of the plans. It could be a nice idea to reduce the prices for new companies or small-one, so more people can afford these amazing solutions.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
2 Plus Years Use of Intacct
At first I was not the happiest but the more I use it I have not wanted to change.
I like the improvements they continue to make.
I am glad I chose this software.
Pros
I love the ability to attach documents to each transaction.
I like the ability to customize the software.
They are upgrading their report writer. I have not used it yet but it is supposed to be very easy to use.
Cons
I have not spent a lot of time with the reports.
Creating custom reports is a process.
On some screens I wish it showed totals at the bottom but I have to export and then total up the amount. That is from a certain view. If I created a report it would have the totals.
