Limble CMMS Reviews

Pros

Limble's Work Request Portal is easy for all our employees to use. I sent out the link to the entire company, everyone bookmarked it, and now people can easily submit work requests. It did not require lengthy instructions or any assistance from our IT dept.
We've also been very impressed with Limble's customer service. They are easy to reach, and always making improvements.

Cons

There was an item on the work request portal that was unclear, but I mentioned it to Limble's customer support and it was fixed immediately

Pros

costumer service is great. the software is fairly user friendly. the mobile app is nice i use it most of the time

Cons

price per user. each tech user is way to much. that the main con. i have with limble. need something like 5 tech user per main user. then this software would be a++++

Alternatives Considered

MaintainX

Reasons for Switching to Limble CMMS

already had limble setup with the free trial. talked with limble account and they were able to get make us a user roles to some what adapt to the price.

Pros

The software is so ease to develop, train and use.

Cons

The software is easier to use in a computer than a mobile. Some of the features are a bit harder to use in the phones.

Pros

Ease of use. calendar, and ability to track close tickets.

Cons

Cost. initial set up takes a lot of time, and resources.

Pros

it is very easy to use, the custom dashboard is very cool and makes it simple

Cons

theres not much i dont like about limble

Pros

Online, mechanic websites and magazines

Cons

Picture editing, it would be nice to make easier pictures edits with all the parts entered.

Pros

organization of work orders. keeping our PMs up to date and scheduling them is very easy. overall the whole system is extremely easy to use.

Cons

there isn't a whole lot i would change. the only thing that is a minor annoyance is some of the drop down menus on the assets are a bit cumbersome. but still useable.

Pros

The program is easy to use for maintenance personnel.

Cons

Maybe a little more customization with purchasing.

Pros

VARIETY OF USES for many different catergories

Cons

Can be clustered at times when things get hectic

Pros

What made Limble stand out was the fact that it had all the features we required packed into an intuitive easy to navigate tool, yet avoided unnecessary complexity. The software has the ability to synch with our HR software (azure & UltiPro). It also avoids the complexity of firewalls by using a URL for creating and managing work requests which greatly facilitates implementation. Having been involved in numerous CMMS software roll-outs, I appreciated that Limble provides all the functionality we needed including custom PM schedules, numerous customer feedback loops, 3rd-party contractor access to completing work requests, standard and custom reporting, the ability to include a survey link for each completed work order, and the availability of the mobile application.

Cons

We have discovered nothing major needing improvement. There are opportunities for future tweaks, but these are minor. The Feature Request Board wonderfully captures this.

Alternatives Considered

AkitaBox, FMX, TheWorxHub, Maintenance Connection and FMS:Workplace

Reasons for Choosing Limble CMMS

The prior product was antiquated. It did contain a space planning module that we replaced with SpaceIQ.

Reasons for Switching to Limble CMMS

There are many companies bringing solutions to the CMMS market these days and most of them have admirable offerings. However, Limble provided all the functionality without the complexity. It has been an extremely easy product to launch. The Limble Team does an amazing of ensuring a successful launch by the use of a "Customer Experience Manager" as well as an "Implementation Manager". They plan meticulously and stay in constant communication throughout the process. They seem to always be available which in and of itself is amazingly convenient and rare.

Pros

I'm the maintenance manager for multiple sites across the United States, however the teams vary in size by site, so it easily accommodates large or small teams. LimbleCMMS has powerful maintenance data control in a lightweight, easy to use package. My veteran crew has embraced and taken full advantage of the inventory control, parts request process, and work order workflows, most of which can be controlled using either settings or custom dashboards. KPIs are comprehensive and easy to understand. I also easily trained my team to integrate the system into their workflows without bogging them down. Bulk updating of all data and infinite asset hierarchies made it a breeze to go from zero to fully functioning in only a few weeks and to retrospectively update and categorize assets further when the company needs it. And by fully functioning, I mean EVERY asset related to production and the facility is in the system and easily monitored for failures, MTBF, MTTR, and other critical production metrics. Lightning fast, thorough, and flexible customer service that is listening intently to the needs of its customers and responding in record time. PLUS they have an active API system as well as functionality with Zapier, which means you can integrate your data with existing systems or alternate systems where needed.

Cons

Anything I have disliked, I have voiced to the customer service team, and they've responded so quickly it's incredible. I haven't experienced such solid and responsible customer service with many if any companies I've worked with over my career.

Alternatives Considered

Enterprise Suite, eMaint CMMS and AppSheet

Reasons for Switching to Limble CMMS

I’ve chosen LimbleCMMS for our Computerized Maintenance Management System (CMMS) program because it is more flexible than UpKeep to capture the data we intend to manage, including capability study data and other non-traditional data I want to integrate with Asset management, but it is not as cumbersome as eMaint would be in order to error-proof the asset management process. All basic features are there, it is less expensive at the Enterprise level than the others, and we have other systems to manage some of the extras the other two programs were offering. Limble offers easy user management and association with multiple locations, which fits perfectly in our model. It also will work great for our Hamlet facility, as they will easily be able to follow suit once this system is vetted in Washington. I built from scratch a CMMS with AppSheet, but realized the ongoing maintenance would likely be impossible for someone else.

Pros

The ease of use and ability to facilitate tracking metrics that were difficult to define for our industry.

Cons

The inability to remove any of the features that we do not use. (ie PO modules)

Alternatives Considered

eMaint CMMS

Reasons for Choosing Limble CMMS

Limble was much more built out, robust, and had all the features we need.

Switched From

Q-Pulse

Reasons for Switching to Limble CMMS

Better pricing, more user friendly interface, and better overall model.

Pros

Support has been Excellent! We started on training with our support guy, and everything was so easy to set up. We got started and everything just fell into place. I was used to Maintenance Connection from a previous employer, which is great software-but they had a dedicated person to just keeping MaintConn running. The back end to keep Limble running is simple. Adding an asset and setting up PMs for it takes a minute, not 30 minutes.

Cons

The only drawback I can find is that you can't have a concurrent user licenses, and as many users as you want.

Alternatives Considered

Maintenance Connection

Reasons for Switching to Limble CMMS

Price was a big reason, it was difficult to convince the higher ups of the importance of CMMS when they hadn't used it before. Reviews of this software consistently said that support listened and made changes to improve the software when there was an issue. We haven't had to test this, so I would say they did listen and improve the software to get it to this state.

Pros

Ski hills have a small budget to work with and integration for us was a big ticket item. The ability for us to integrate some of our existing systems or new systems that we were working on the meet the processes of our business was predominantly what finally sold it for us.

Cons

Our biggest complaint at the moment would be locating the various templates to work on. Having a template library would be a huge user experience improvement.

Alternatives Considered

ManagerPlus and Fracttal

Reasons for Switching to Limble CMMS

The customer service is amazing and the onboarding and assistance is outstanding. This was a big seller to management. The other products also offered integration through API but not to the level we wanted. Our integration is from our own internally developed systems.

Pros

The best part about LimbleCMMS is their support team. I know I can call them and have a timely response with a fix to a bug or help with a new feature. They are incredibly open to suggestions and are willing to implement needed features or explain how an already implemented feature can serve that purpose.

Cons

The mobile app can be difficult to use when starting out. I recommend the full version for the first few weeks of use especially when building assets.

Alternatives Considered

BlueFolder and FMX

Reasons for Switching to Limble CMMS

More cost effective for what our organization needed. User friendly for quicker training for part time employees.

Pros

The most impactful features are the ease of managing incoming work orders and assigning tasks. Being able to drag and drop pictures, quotes, and documents makes this system very user friendly.

Cons

Honestly, I have not found a con with this software. We are still in the developing stage for our site but it has exceeded our expectations in every way over our old CMMS.

Pros

Really easy to use and prevent overlap of PMs with varying periodicities. Also makes it easier to look up the history of the equipment I'm working on.

Cons

Parts management could be improved. Would like a few more options for indicating parts on hand and parts ordering and which parts are used in a PM. Maybe have more columns to separate out the PMs.

Pros

- Implementation was quick and simple, we were up and running in a week
- Cloud-based so I can manage from my laptop or phone
- Easy to use with minimal training required
- Everyone in the organization can easily submit work requests
- Great asset cost and history tracking
- Customer service walked me through all my questions during implementation

Cons

Two minor cons:
- The part tracking feature is good, but could use some more features (such as grouping like assets are)
- Allow for more frequent refresh

Pros

Ease of use for admins and techs.
Accuracy.
Features for the price.
Cloud storage.
Customization that you create tailored to your business.
New features being added on a regular basis.

Cons

Has a tendency to bog down lower end hardware.

Pros

I love how easy Limble is to use. It takes virtually no time at all to get rolling along & almost everything can be added "on the fly" when working in other modules. The customer service team is wonderful - so helpful and always very nice whether via the chat function, emails, or zoom calls.

Cons

I don't like that you can't move windows that are on top of other windows. I don't like that in the parts module you can only choose to set up parts in each quantities (sometimes the thing we buy are in feet, pounds, gallons, etc.) so I have to convert these numbers.

Pros

Simple enough to be useful for simple tasks, complex enough for the most complex operation and covering everything in between. We used a messy mixture of spreadsheets, email calendar reminders, sticky notes and amazing memories to manage everything Limble is managing for us now. We have been utilizing Limble for over 4 months now resulting in already a much more efficiently run maintenance program as well as much stronger communication between equipment users, technicians and management.

In my limited experience with software companies, it is very difficult to find a company that bends over backwards to serve their customers like the guys at Limble do. They are very helpful with the complex questions as well as the stupid questions. They fix little bugs very promptly and even requests that fall into "Product Development" are sometimes "patched" within the hour. I couldn't be happier with their service.

Cons

This is a software seemingly built for facility related maintenance tasks, but because it is so flexible, we are using it to efficiently manage our fleet of heavy trucks, light vehicles, small equipment as well as our facilities. For what this software is missing that other software companies focused on fleet management have, it makes up for in customer service. Nothing negative at this time because I understand its limitations in regards to our application.

Pros

We knew we needed something more capable than a calendar to help us manage our specialized maintenance needs. Of all the options we researched and trialed, Limble was just the right fit for us.

The pricing and features aligned nearly perfectly for where we are today. In nearly every circumstance we've found a good way to accomplish what we need with Limble.

While we are a small operation today we see Limble remaining as a viable option for us even as we grow.

Cons

The mobile app and web interface are lacking. The mobile app is mostly a wrapper around a mobile formatted website rather than a fully native and capable app. Meanwhile the web interface relies on periodic refreshes rather than instantaneous updates in response to data entry and UI interactions. That said, we prefer the functionality with a slightly wanting interface of Limble to other, slicker options that do not deliver on the core functionality.

Limble has a few advanced features — including some still being built out — that are still a bit clunky and lack documentation. But, the support team is incredibly responsive and fills in those gaps.

Pros

The BEST thing about Limble is that 90% of setting up Total Preventative Maintenance is already prepared in the software. All we had to do was enter our assets, the people that would manage them, the schedules of the Preventative Maintenance actions and common work orders.

Cons

I wanted Limble to offer a more thorough template to begin with- TPM is about nouns, but also verbs, adjectives, and adverbs. I quickly built a template of 7 features we needed to know to manage each of our assets, and I encourage other users to start with those 7

Pros

The customer support and ability to have Limble listen and grow through suggestions is amazing.

Cons

Initial setup of assets is difficult but not all from LImble.

Alternatives Considered

eMaint CMMS

Reasons for Switching to Limble CMMS

Customer support and price.

Pros

I use it to track odd bits of data about my fleet. It deals with work orders and such, but it also customizes the data you can enter about each individual truck in your fleet so you can track something on one truck that you don't need to worry about on other trucks.

Cons

It's a fairly complete software package. I don't have a problem with it.

Alternatives Considered

Microsoft Excel

Reasons for Switching to Limble CMMS

10 times the capacity to do things.