Limble CMMS Reviews

Pros

Limble has been instrumental in implementing a maintenance reliability program here at RIE. As a power user and for the operators submitting work requests, the Limble system is user-friendly. I like that anyone can submit a work request without needing to log into Limble, and I like that the requestors get updates on the work requests they submit. Customer service for Limble is remarkable, and my CSM [sensitive content hidden] always answers my questions in a very timely fashion. [sensitive content hidden]did an excellent job teaching me the ropes of Limble, and I am very pleased to have those training recordings and all the great training on Limble's YouTube channel.

Cons

I have not found anything I dislike about Limble. It is extremely customizable, so if there is something you don't like or you want to add something, you are more than likely able to change/add those things in Limble.

Alternatives Considered

MaintainX and UpKeep

Reasons for Switching to Limble CMMS

One of the biggest reasons I chose Limble was the stellar customer service reviews. I entered the quest for a CMMS, thinking I knew what I wanted. When I started reviewing the three systems, Limble was not at the top of my list. Another reason I chose Limble was because of the all-in pricing. I don't have to pay extra for training/implementation.

Pros

It is very customizable and easy to navigate

Cons

Its been hard using my phone to upload pictures into assets. Sometimes it works, other times it will not. I have to leave the app and reopen and find my place before it will upload again.

Pros

UI is mostly straightforward.
Communication through Limble between mechanics and drivers is generally smooth.
Desktop/web use is slightly better than the app.

Cons

Immense amount of wasted time logging back in and reloading work orders as Limble is constantly closing or reporting an error that requires refreshing. Also huge wasted time putting parts in a work order multiple times as they often don't save. Parts that are confirmed on a WO will sometimes not be taken from inventory. Parts search page is terrible, the part you're looking for will appear as you type in the number but the list resets itself before you can click on the part. Comments will often not save at all or save with words in different order than typed. Generally frustrating and feels tedious to use. Automatically playing a meme GIF after closing a WO/PM feels childish and patronizing, with the icing on the cake being an error message appearing when you press the button to turn it off.

Pros

The looks and setup of software. Price was affordable and liked it presentation to hook you in.

Cons

Really had no cons just my own computer knowledge hindered me a little.

Alternatives Considered

MaintainX

Reasons for Choosing Limble CMMS

They were not really helpful and I never got it up and running we had it for 3 years.

Switched From

FTMaintenance Select

Reasons for Switching to Limble CMMS

Limble appeared to more appealing looks wise and easy to maneuver around.

Pros

The ease of use, our least experienced tech is able to navigate and use the app efficiently.

Cons

Once in a while the app will close causing the timer to reset on the work order that the techs are working on.

Pros

Limble is easy to use well organized. Assigning pm's and work orders is a breeze.

Cons

Nothing really to dislike. It takes some time to get started, but after that it saves time and adds productivity.

Alternatives Considered

UpKeep

Reasons for Switching to Limble CMMS

I liked the app. The mobile and desktop app looked very similar.

Pros

I love how simple it is to operate. It feels very intuitive.

Cons

Not a con necessarily but so many capabilities makes some of the functions overwhelming to understand. How ever when you have people like [sensitive content hidden] it becomes less intimidating.

Pros

It is very intuitive and easy to navigate.
The instant support and assistance you get from your CSM is great a very helpful.

Cons

Working with a tablet on the floor as a technician. New work orders or request do not stay visible long enough.

Alternatives Considered

MaintainX

Reasons for Switching to Limble CMMS

overview given by sales and what looked to be ease of use.

Pros

I like how Limble is flexible to the needs of many different use cases. The people have all been 'real' and easily approachable.

Cons

Would love more flexibility in the UI so we more closely match our brand and to be able to have more fields that could be calculated. The price is also on the higher side

Pros

I like the process of assigning takes and being able to monitor their progress for follow ups.

Cons

So far I am happy with Limble. The training and guidance has been wonderful.

Pros

The biggest selling point of this software was that I could start using it right away. At best, other services would offer pretty limited "sandbox" to demonstrate the functionality. Limble provided a fully functional trial that allowed me to see how it would work in my environment almost immediately.

Simple to setup and get going . Not overwhelming for new users, nor is it aggravatingly limited for expert users.

Customer support is excellent. They take the time to understand concerns and provide a human response. No copy-pasted answers that are only slightly relevant or don't answer your question at all.

Requested features usually get added quickly.

Reports and Custom dashboards to realize MTTF and MTTR data, identify trends and areas of improvement, track inventory and expenses, etc...

Cons

No major cons. When I identify the occasional issue it is usually resolved within 24 hours.
No onsite hosted install option could be a con for some.

Alternatives Considered

Hippo CMMS, eMaint CMMS, Fiix and UpKeep

Reasons for Switching to Limble CMMS

Hands down the trial that allowed me to immediately start using the software in my environment. Within an hour I had some assets imported, PM tasks scheduled and the Work Request portal deployed for use. ALL the other options had me either sit through a web-meeting that demonstrated functionality, use a generic limited use online demo, or wanted payment before I could even try the software. Cost - LimbleCMMS is not only one of the lower cost options, it is also the best value. NO add-on expenses

Pros

I'm the maintenance manager for multiple sites across the United States, however the teams vary in size by site, so it easily accommodates large or small teams. LimbleCMMS has powerful maintenance data control in a lightweight, easy to use package. My veteran crew has embraced and taken full advantage of the inventory control, parts request process, and work order workflows, most of which can be controlled using either settings or custom dashboards. KPIs are comprehensive and easy to understand. I also easily trained my team to integrate the system into their workflows without bogging them down. Bulk updating of all data and infinite asset hierarchies made it a breeze to go from zero to fully functioning in only a few weeks and to retrospectively update and categorize assets further when the company needs it. And by fully functioning, I mean EVERY asset related to production and the facility is in the system and easily monitored for failures, MTBF, MTTR, and other critical production metrics. Lightning fast, thorough, and flexible customer service that is listening intently to the needs of its customers and responding in record time. PLUS they have an active API system as well as functionality with Zapier, which means you can integrate your data with existing systems or alternate systems where needed.

Cons

Anything I have disliked, I have voiced to the customer service team, and they've responded so quickly it's incredible. I haven't experienced such solid and responsible customer service with many if any companies I've worked with over my career.

Alternatives Considered

Enterprise Suite, eMaint CMMS and AppSheet

Reasons for Switching to Limble CMMS

I’ve chosen LimbleCMMS for our Computerized Maintenance Management System (CMMS) program because it is more flexible than UpKeep to capture the data we intend to manage, including capability study data and other non-traditional data I want to integrate with Asset management, but it is not as cumbersome as eMaint would be in order to error-proof the asset management process. All basic features are there, it is less expensive at the Enterprise level than the others, and we have other systems to manage some of the extras the other two programs were offering. Limble offers easy user management and association with multiple locations, which fits perfectly in our model. It also will work great for our Hamlet facility, as they will easily be able to follow suit once this system is vetted in Washington. I built from scratch a CMMS with AppSheet, but realized the ongoing maintenance would likely be impossible for someone else.

Pros

The ease of use and ability to facilitate tracking metrics that were difficult to define for our industry.

Cons

The inability to remove any of the features that we do not use. (ie PO modules)

Alternatives Considered

eMaint CMMS

Reasons for Choosing Limble CMMS

Limble was much more built out, robust, and had all the features we need.

Switched From

Ideagen Quality Management

Reasons for Switching to Limble CMMS

Better pricing, more user friendly interface, and better overall model.

Pros

- Easy to use
- many features are customizable
- Integration Support
- mobile use and picture function is great
- QR code scanning works great as well
- Bulk export and import is a huge help for any updates or integration from a previous software
- Reports and dashboards are very flexible and easy to set up

Cons

- if some features are not available and suggestion were submitted, their no traceability on any request to Limble, neither you will know if it will be implemented or not.
- PO forms could be more flexible/customizable.
-

Alternatives Considered

Asset Essentials, MPulse, eMaint CMMS and L2L Connected Workforce Platform

Reasons for Choosing Limble CMMS

Looked for a software which is easier to use

Switched From

MaintiMizer

Reasons for Switching to Limble CMMS

Customizable, ease of use, price and Limble Team Knowledge.

Pros

Ease of implementation, you don't need anyone to implement it, ease of use for both technicians and managers, all the information displayed when you click on it takes you to the source of that information. Very powerful mobile tool makes life easier for technicians who use it on a daily basis.

Cons

Some small improvements could be made but his team is always in continuous development.

Alternatives Considered

SAP S/4HANA Cloud and Prisma

Reasons for Choosing Limble CMMS

I downloaded the trial version and in one afternoon I had Limble up and running. Very easy to implement.

Switched From

SAP S/4HANA Cloud

Reasons for Switching to Limble CMMS

Ease of implementation, you can do it yourself, and ease of use for managers and technicians. You buy it and you don't have to pay for it every time you want to do something new.

Pros

We worked very closely with the software development team to get custom features that work for us. You won't get that kind of attention from anyone else.

Cons

Anything we disliked was either changed as a recommendation from another customer or for us. They continue to work hard to ensure this software is everything you need and more.

Alternatives Considered

Fiix

Reasons for Choosing Limble CMMS

It was far too cumbersome, didn't give you the data you needed, and was far from user friendly. Limble I can train in no time, access it from anywhere on any device, and get real time data given to me in the way I want it.

Reasons for Switching to Limble CMMS

Fiix has a terrible UI and places you far away from the development team. If you use both for any amount of time, you'll always choose Limble. That wasn't a hard choice for us.

Pros

This cloud-based software is a platform where the whole team can interact and provide live updates. Communication is a great part of this software.

Cons

Some of the reports could be little more time-based. There is a huge variety of the reports but not too many are focused on time.

Alternatives Considered

FixMe.IT

Reasons for Switching to Limble CMMS

The number of the features that were needed.

Pros

Limble allowed for a comprehensive system of maintaining, cleaning, sanitizing, and tracking of a complex food production facility, restaurant, and marketplace. The support team are all real people who know the product and respond quickly and completely. The Limble team is open to new ideas and implements new features regularly.

Cons

There is a level of complexity that many people aren't willing to work through. This is a feature, not a bug and allows for developing more understanding of equipment and facility details.

Pros

The ease of use with both the GUI as well as how easy for any random employee to submit a work request.

Cons

I would like to have the ability to reject work order requests.

Alternatives Considered

eMaint CMMS and UpKeep

Reasons for Choosing Limble CMMS

Saw reps at a booth at a Las Vegas trade show.

Switched From

eMaint CMMS

Reasons for Switching to Limble CMMS

Great customer service and ease of implementation.

Pros

The systems ability to be manipulated to fit my needs

Cons

Not being able to choose more than one user at a time to record hours

Alternatives Considered

MaintainX and FMX

Reasons for Choosing Limble CMMS

iWorQ was unable to meet the needs of the company and their customer service was terrible.

Switched From

iWorQ

Reasons for Switching to Limble CMMS

User friendly & Outstanding Staff & Service

Pros

the ability to create the custom reports and to manage and govern the teams across a large organization.

Cons

the ability to easily setup new locations and equipment libraries. in the past the greatest reason for setup failure of a CMMS was the complexity of the system. the bulk setup features are stellar.

Pros

We were replacing an outdated Access database and the transition was simple. We were able to replace the functionality of the database with little effort. The software not only replaced the Access database, it exceeded its capabilities by a large margin.

Cons

Currently have no cons with Limble CMMS software.

Pros

Our account manager [sensitive content hidden] has been nothing but amazing through the process of us setting up our limble account. This program was easy to learn, and with the help of Limble we were able to easily set everything up and get the information from our old system easily put into our Limble program.

Cons

It took some tweaking within the program for us to exactly or close to what we needed so it ran like our old program, but there was always someone there who was able to answer questions when needed and get us the correct instructions on how to so what we were looking to do.

Pros

Ski hills have a small budget to work with and integration for us was a big ticket item. The ability for us to integrate some of our existing systems or new systems that we were working on the meet the processes of our business was predominantly what finally sold it for us.

Cons

Our biggest complaint at the moment would be locating the various templates to work on. Having a template library would be a huge user experience improvement.

Alternatives Considered

Eptura Asset and Fracttal

Reasons for Switching to Limble CMMS

The customer service is amazing and the onboarding and assistance is outstanding. This was a big seller to management. The other products also offered integration through API but not to the level we wanted. Our integration is from our own internally developed systems.

Pros

The training was spot on—not too much at one time. (Thanks, [sensitive content hidden] !) The setup for exporting the customer list from QuickBooks and uploading it into Limble was easy. I can't wait to use it for our vehicle and equipment maintenance.

Cons

I can't think of anything off-hand. I will update my review after a year. We are in our 6th month of daily use at this time.