User Reviews Overview
About Open
Open is a cloud-based solution that helps startups and small to medium businesses manage virtual accounts, expenses, taxes, payments, invoices and other operations via a unified portal. The platform enables enterprises to manage...
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- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great platform with amazing functionality!
The reason behind working with Open was pretty simple. It provided us with a feature to access our funds in our bank account in ways other than the conventional methods like Bank Transfer, NEFT, or RTGS.
Pros
Open Money made it extremely easy for us to manage our foreign transactions related to online portals like Shopify, G Suites, etc. The interface is pretty convenient and the ability to create different expense cards based on the expense category really helps in managing and tracking all the marketing expenses.
Cons
The integration process did have some glitches at first but nothing major that cannot be solved with some tweaking. Rest everything was pretty seamless.
- Industry: Education Management
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Still a lot to do.
It has eased some of the issues that I faced with banking but has a lot of room to improve.
Pros
It is a cloud based platform, so there is no worry about losing the data. (The previous app I used, had a sync issue and had to redo six months of accounts again.) I went for it for two reasons:
1. The annual package was attractive with a business credit card and access to a website building platform.
2. It has many automations related to payments so I do not have to reconcile records manually (in most cases).
With a majority of my customers preferring digital payments, multiple modes of payments facilitate timely receipts of payments which are a most for a small business.
The data can be imported to Tally which my CA loves the most. You can even allow access solely for accounting purpose.
Cons
1. They need to design the platform to suit a businessperson's needs (to whom they are trying to sell it).
2. Often on weekends, NEFT mode of payment has issues which get sorted only on Monday mornings. No customer support on weekends. Failed payment reversals take eternity.
3. PAIN to use on a mobile phone. Cannot import contacts. UI on mobile feels like a website adjusting full version to mobile.
4. Customer care often has text book replies.
They are improving but are a still a long way from being user friendly.
Alternatives Considered
RazorpayReasons for Choosing Open
For the sole reason of linked virtual bank account and business credit card.Reasons for Switching to Open
Cost effective and transparent pricing. Real time settlements except for cards.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
open money feedback
Pros
Easy to use , user friendly , Customer support is quick
Cons
Mobile features are good , But needs a more clarity on IF someone wants to transfer directly to acc
Top Open Alternatives
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Best way to sort our business account reconciliation
Overall a positive experience. My biggest challenge was not having all my accounts in one place. With Open I don't have to juggle between multiple softwares and above all, for a startup the best part is I get to experience all features free of cost.
Pros
I love that it's an all in one software. I can create professional invoices for free and my clients can directly pay with a link via card or netbanking or UPI. So the choice of payment is at the users discretion but for me, all my business payments come in one place and the status of the payment gives me clarity without having to keep checking my bank statement at all times. So big bonus for account reconciliation which for small businesses is a headache!
Cons
Unable to categorize virtual cards. I have to keep an offline record of which virtual card is for which purpose, like - marketing, food, etc.
Reasons for Switching to Open
These products provide only payment gateway. However, Open is a one stop shop solution. Plus Zoho Books was very expensive for a startup.- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best software for open banking for startup
Open Bank has helped me and my business greatly. Earlier I would have to make transactions from individual banks’ websites and bother myself with the slow processing time, transaction restrictions, adding beneficiaries at a slow rate, etc.
Open Banking puts all of that in one place and makes the transactions way smoother and more convenient. The UI/UX is great and very appealing.
Pros
It allows me to make bulk payments and review transactions and balances of all the banks I have accounts in, in one single place.
As I manage multiple accounts of my own, Open Banking makes it easy for me to also view their accounts and make transactions from a single page without having to log in and out in ten different places and bother myself with the account details and passwords every time.
It also has an extremely convenient system for filing TDS and GST. Some things now I can save my business hours on.
They also offer expense cards that can be used with virtual accounts that they provide to reduce the risk factor involved with it.
They have connected Tally software with their systems and automated the entries made into the system so I don’t have to enter it every time I make a transaction.
The one thing that tops all of this is the Founder Card that they have provided me with which can be used as both credit and debit card. Wherein I could use the money in my account, but I also get a credit limit for my expenses.
Cons
I need one feature where we can use the same account but with multiple users.
Response from Open
Thank you, Rahul. This review means a lot to us.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
media 360 values "open"'s efforts for making daily banking transactions effortless.
making daily banking transactions effortless.
Pros
1. Easy to use, quick and effortless addition of payee, etc....
2. No waiting or cool down time at the time of first transfer.
3. Minimal transction value.
Cons
1. takes little time to credit the amount to benificiary account, needs a improvement (mainly while we transfer IMPS transfers)
2. RTGS options not available.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Open: A blessing in disguise for an SME
Pros
When we started, we were facing lot of challenges managing our estimates, invoices, collecting payments, etc. And then we got to know about Open Money. After using Open Money I can comfortably say that the platform has eased out all our challenges of making vendor payments, collecting payments, invoicing on the go and so many others. Founders One Card is a blessing in disguise for an SME like us.
Cons
So far we haven't faced any challenges while using Open Money.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Good experience
Pros
I like to use open because of the ease of transactions it provides to me. Plus, it makes the accounting as well very easy.
Cons
I think it needs to be a bit more secured. Like the user should be logged about after sometime if the system remains idle.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Affordable Smart Accounting platform
Pros
Ease of use, UPI money transfer , mobile app for payments.
Cons
The pricing can be lesser for multiple users. More number of banks to be added as partners
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
I Like Very Much
Over All Software Is Very Good For Using
Pros
very easy for accounting & largest neo banking
Cons
Android Version And Support Team Is Very Poor
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Ease of use
All end to end financial support can be availed at open to support your business. Happy to be a customer of open
Pros
All that is needed to operate one's business is available with open
Cons
Subscription plans should be more cheaper
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great All in one finance handling tool
All features and functionalities are great with a minimalistic UI
Pros
This tool has virtual bank account with all payment features a company requires, invoicing, payment links , payment reminders bulk payouts etc…
Cons
May 24* 7 support will help much as this is kind of banking platform too
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Useful features for small business people
Overall good software
Pros
Invoicing, expense cards, credit card, business account
Cons
More customisation in invoicing, need atm withdrawal for founder cards
Alternatives Considered
Microsoft ExcelReasons for Switching to Open
All features in one platform- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Great Experience after using Open
Pros
You can create virtual cards very easily & use them anywhere you want.
Very easy to use
detailed statement of every card
Cons
Sometimes some transactions get failed and deducted from open but they are reversed back in 1-3 days
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Customer Service & Relationship Manager - Soumyadeep Datta
Excellent.
Pros
Its feature set and simplicity of use. The menus are easy to use.
Cons
Credit card reviews could be faster. Allowing for upgrades.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Simplifying Company Financials
I've had a very good experience with Open so far and I think I will continue to use them for all the accounting needs. Also, it's though I have a relationship manager assigned to me and he helps out in handling the issues that I am facing.
Pros
Easy to use, virtual cards, very responsive customer support.
Cons
I want to be able to pay my employees whenever I want. Right now, it only allows me to pay them once a month.
- Industry: Translation & Localization
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Makes our banking services easy
our overall experience with open money is great we can manage our accounts, payments, banking in single dashboard
Pros
Open Money, features are very easy to use, we can make our accounts, ledgers, vendors payment very easily its saves our time a lot! they also have very responsive customer service
Cons
We did'nt find any problems yet in open money
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Open office app
My experience in this product very good very useful products
Pros
In open office app more thing good but it's graphics tools very useful
Cons
More thing in software that's I like graphics tool and other things
- Industry: Information Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Support Review
Overall it is excellent
Pros
User friendly and customizable and we are using it for marketing and other corporate actyivites for payments ans services
Cons
Nothin much more geographies will add more benefits to business
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Open review
Pros
Easy configuration and usage are probably the best features
Cons
Its rough around the edges and need a bit more polish and some essential features need to be added.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Open Review
Very Good
Pros
Virtual card and expense card features are very Good.
Cons
Adding beneficiary procedure and time taken for getting fund credited to the account
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall a great tool
Pros
I really like the functionality & realisability of this tool. The interface is easy to understand. Billing & invoicing processes are smooth. The method of assigning payout links is almost automated mostly hence helps one to save a lot of time. It makes the whole financial reporting & transactions easy and of great benefit to the company.
Cons
It would have been even better if it had a function to import or integrate data to and from another platform.
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Amazing App
Pros
Various Virtual card make it easy to give every department .
Cons
Everything is best according to our use .
Response from Open
Thanks for the review Sanket
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
One of the best platform for business banking.
Pros
Open.money is one of the best business banking platform. I liked that they provided all the necessary tools like invoicing and accounting and bunch of other tools. Mostly I liked the cards feature that are very useful for transacting online rather than using our personal cards.
They have been very supportive in understanding the use of platform. I would recommend this platform.
Cons
User Interface could be improved in the future.
- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
My view on Open Business Services
Very satisfied with the customer support and user friendly app with well established nodules for day to day business use.
Pros
Ease of doing and user friendly for the Day to day activities.
A complete comprehensive package to all the business transactions at a glance and have dashboard at the month end.
Cons
Taking time to thoroughly understand all the features available.Need crystal clear training for better usage to get maximum benefits.