User Reviews Overview

About Boomerang for Gmail

Boomerang for Gmail is designed to help businesses schedule and track inbound and outbound emails in real-time. It enables professionals to receive automated notifications when emails are opened, display read receipts and set up...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.7
Customer Support
4.4

Browse Boomerang for Gmail Reviews

169 of 169 reviews
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Eman
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2018

Boomerang is the best tool out there to organize your blasted email!

Overall, Boomerang has been an angel for me. Without Boomerang it will be hard for me to keep up with my commitment in getting back to candidates, and letting them know what they need to do or where they need to proceed a day before their interview. I get a lot of awards and thank yous from candidates and they see our business as very responsive and professional because we never failed to update them regarding their next steps or whether or not they got the post.

Pros

In recruitment, you seldom get just less than 20 emails per day. If you did, well you're lucky! It is a bottleneck to get things done in recruitment if you're speaking of email commitments such as sending email blasts for next week, or sending turn down to a candidate you just interviewed after a week or sending a candidate for final interview a day before his set schedule. We resorted to using sticky notes before, but it is unsuccessful because sometimes sticky notes are not that too sticky and they fly away, and there arises complaints of being unprofessional from candidates we failed to give an update. With Boomerang, it resolved that problem because instead of pending that responsibility and jotting it down to a sticky note, you can just do it now and pend it being sent to whatever day and time you would want it to go out. With Boomerang, we have successfully met 100% compliance in sending out turn down emails, notification or reminder emails, and office-wide campaigns easily.

Cons

I like everything about Boomerang. Maybe what I least like is the price, and why I just learnt it a year ago. If only, I heard about this when I started my career in recruitment, everything should have been a walk in the park!

Kim
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/07/2022

An immensely helpful tool!

My overall experience has been positive and I am very happy with this product. The quality and level of features were surprisingly high!
We have benefitted very much so and we enjoy using it.
This tool is wonderful for anyone who uses email for work, it is especially useful if you have multiple inboxes or a high volume of mail.
The price is affordable and the value for money is great.

Pros

I like so many things about this product. It is very easy to use and works wonderfully with Gmail!
The main pro for me is the ability to set reminders and schedule outgoing mail (rather it be a new thread or a response)
I can also pause an inbox if I'm away or busy and set boomerang to automatically respond. When using this feature I'm able to choose specifically which inboxes are paused, it dosent have to be all or none which is so convenient.
I can set up emails to be sent back to me preventing important threads from getting lost in my inbox.
This product also tells me rather or not outgoing mail was read, very helpful for any email campaigns or email marketing/advertising!

Cons

The only cons I've came across are occasionally inconsistencies or errors. For example sometimes scheduled mail is not sent as it should be or not sent at all.
On occasion I've also had to reset the product due to it not functioning at all.

Bonz
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
2
Customer Support
N/A

2
Reviewed on 17/06/2020

Try it out for yourself.

Tried real quick, did not enjoy the user-experience and so I stopped.

Pros

Premise and concept is very simple and straightforward but I just did not enjoy how to use it so I didn't use for long.

Cons

The user experience is complicated in my opinion as it was not as seamless and smooth to use when emailing.

Top Boomerang for Gmail Alternatives

Mark
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
4
Customer Support
1

4
Reviewed on 29/11/2022

Free way to schedule emails

Just added the Chrome add-on and it was ready to go

Pros

If you don't have a CRM that tracks emails this is the best way to schedule and track. Integrates seamlessly with Gmail.

Cons

There is a limited amount of scheduled emails you get with the free version per month. After that you need to upgrade to a paid plan which would be worth it if you don't have a CRM already.

David
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/10/2022

I can't imagine using Gmail without Boomerang

Who isn't guiltyof having a messy inbox? I know I am. Most people have multiple (you know you do!) If you don't please tell me your secret.. Boomerang keeps it nice and tidy for me. My line of work involves unknown periods out of the office and sometimes I have to go offline, it's incredibly easy for a conversation to slip my mind. Boomerang reminds me to get back in touch and prevents what could be a full fledged disaster.

Pros

Boomerang is like an email babysitter. It ensures that things don't get out of control and that you don't forget anything. It'll even let you know if your outgoing emails are read.
The neat thing is you're able to boomerang threads back to you at a time when its convenient. You'll no longer have to think up excuses as to why it's taken you so long to reach back out and in turn you'll have more time to focus on your work. When you really need to focus you can put your inbox on hold.

Cons

I can't say there's anything I vigorously dislike. When I reach out to Boomerang it may be a day or so before I receive a response. They claim to read and respond to every single email and as far as I can tell, they do. So I can't be too upset about it.
Maybe more personalization?

Susang
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/07/2022

Best plugin to help you with your email

With Boomerang integrated with Gmail, one thing that I like very much is the Pause inbox option which allows me to rest and recharge and respond to long list of emails

Pros

Using Boomerang for Gmail, I am easily able to schedule emails to go at a particular time and also resend certain emails if there are no responses or follow-ups are required

Cons

I cannot think of any dislike for Boomerang. It has been a life saver for me

Verified Reviewer
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 02/11/2022

Boomerang for Gmail: A savior of workplace chaos

Honestly, it has been a positive experience with Boomerang for Gmail mostly because earlier it was challenging to do other work because of the deadlines of simply sending an email. After using this software, I schedule my emails as per the requirements and can get busy with other work without fearing to miss the deadline of sorts.

Pros

I use this software extensively every day to snooze emails as per priority, to track emails to know who has opened and not responded, to get reminders for follow-ups, and to schedule emails as per the requisite deadlines. Before using this software, I had to manually sit and send an email, but now I can schedule it as per the requirement & do the needful proactively.

Cons

I would like to see how the software can be improved in terms of prioritizing reminders or follow-ups for emails and even the snooze priority will help when the deadline is close.

Aslam
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/07/2022

Great productivity tool for email management.

Overall best option to go with Gmail and friendly support, a recommended tool.

Pros

Boomerang for Gmail is quite useful for email scheduling and managing with reminders option. The tool integration for our Gmail professional was very easy and in no time it was setup for all the users. The reminder option is very likeable to get notified of the tasks or events to be communicated and get informed too. I loved the boomerang experience.

Cons

It has given a lot more power to mail management through Gmail and easy way to customize too, only thing i feel is more options could be added to it, else I love the way it works for me.

Raju
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/08/2022

Simply awesome and powerful tool to use for Gmail.

My overall experience is very good and usage of this tool has made my work experience lighter and productive.

Pros

I liked the simple setup and use of this app feature into Gmail. Company wide use is very much appreciable since we can setup auto replies and customised mail queries to particular users. The calendar feature is also very helpful in setting up reminders and get notified.

Cons

The features provided by Boomerang are merely sufficient and rest features are already available in Gmail, so it's least likely to dislike anything about this application.

Marsha
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/05/2022

Boomerang

Overall experience has been excellent. They added a read receipt feature that I also love.

Pros

I love Boomerang. It is so easy to use and helps me with my email management. I can choose when I need the email again because it archives my email until that time. It is the best inbox management tool I have seen.

Cons

I don't have anything negative I can say at this time. My experience has been all positive. It is an excellent tool.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 06/02/2019

Boomerang (for Gmail)

I have been using Boomerang with my gmail account, and it has been working great. To be honest, it gives me so much of flexibility since I tend to work a lot during non-standard work hours. I have also being using it a lot to advertise events and send reminders about them (I would schedule all upcoming reminders all at once, so that I don't have to think and remember about them later).

The only downside of this software: if you want to use it on your phone, it won't work automatically with your email app that you already have. Boomerang has to be downloaded separately; and whenever you want to use it, you would need to write the email through that actual app (not through your email application on the phone). It is not a big deal, but it may become confusing if your email box is dealing with a lot of different email that are normally sorter in a gmail box, but are not, unfortunately, sorted in the Boomerang app.

Pros

- delayed emails
- an ability to edit/delete/reschedule your already scheduled emails
- very easy to install and use
- its not expensive
- an ability to schedule particular time when you would like to read your emails (I know this feature exists, but I have never used it)

Cons

- an unpaid version has a very limited number of emails per months that you can use, which is not going to be enough for sure. So, I can say that the software isn't free.
- doesn't sync with an email box in the phone (boomerang software needs to be installed and used independently from your phone's email application)
- design

Floyd
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/02/2021

Boomerang - super useful

This is a really easy way to supplant a CRM and make sure you never forget about an outstanding email or question

Pros

Super easy to use and a very seamless way to never miss anything/let nothing fall through the cracks. Over time more features were built, but the OG purpose is still the core one I use: have email go back to top of your inbox after x time, if conditions y are met (e.g. you never got a reply, which is the one I use 95% of the time)

Cons

Small details only - because I don't use threads in my inbox, instead 1 email is 1 row, I'll get a notification that an email triggered that I need to follow-up on (e.g. havent gotten a reply to an email in 2 weeks), but then I need to click into it and separately open the email in question. It would be great if the reminder immediately included the email its about as well.

Christopher
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 06/07/2021

Never forget to reply again

Overall Boomerang has been an excellent productivity tool. It helps me stay on top of parent and student emails so that I can respond in a timely manner.

Pros

Boomerang for Gmail is an invaluable tool for staying on top of your email. The best feature for me is scheduling. I love being able to schedule my emails to go out at a later time and the reminder if I do not reply to an email that has a question in it. As a teacher I get a ton of emails and Boomerang really helps me stay on top of it all.

Cons

The biggest issue is the calendar integration does not seem to hold all the time. I feel like I am asked quite often to reconnect my calendar for events. I like the ability to make events directly out of an email but the constant connecting of my calendar is very annoying.

Paaru
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

5
Reviewed on 19/12/2021

best email provider

My satisfactory record sender gmail.safety,secured app

Pros

Gmail is one of the high-quality software program added through Google. It is used to ship records quick and securely. Gmail is likewise used on cellular phones, that have simplest been used on computer systems for a few time.

Cons

Gmail utilization is declining barely because of the growing use of social media. The length of 1 report is confined to twenty-five mb. Difficulties in sending huge files generally tend to apply a exceptional processor instead. Although Gmail is unique, in this contemporary age an increasing number of humans are the use of social media to get short information.

Verified Reviewer
  • Industry: Investment Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
3

5
Reviewed on 06/03/2019

An honest opinion

With Boomerang, I can schedule emails in advance, providing an enormous convenience in furthering my career.

Pros

I really enjoy that I can send emails at a predetermined time. Personally, when I need to send out multiple emails, but don't have the time to do so in a short span, I like to use boomerang so that I can write them out in advance and not have to worry about it in the future

Cons

The interface is definitely something I would change about the program. It works well within gmail, however, the software often brings me to a secondary page or there are popups for no reason.

Srikar
  • Industry: Venture Capital & Private Equity
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/09/2019

Boomerang is great if you don't have a email sending software already.

Boomerang was a life-saver before send later features became native and I highly recommend it to those folks who have a few emails they want to schedule each month and don't use Gmail.

Pros

I started using boomerang before send later features were common in Gmail, etc. It was a lifesaver back then to be able to schedule emails out for early in the morning or late at night. It was a pretty small use-case in my day-to-day responsibilities but still something that would be invaluable every now and then.

Cons

There were a few times where I would run up on my sending limit and had to wait out the month to send more emails which was frustrating. Beyond that, now that Gmail has this functionality natively - it's not very valuable for the work that I do. I imagine this can be a lot more useful for email clients that do not have the feature native.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 18/05/2020

Nice features, easy to use

I've been using Boomerang for several years, and it has greatly improved my productivity, and my ability to get responses to my emails.

Pros

Being able to schedule emails, and have it remind you if you don't get a reply, helps keep you on track, and not let things fall through the cracks.

Cons

One of the only cons that I have found is that the extension in Google Chrome can be a bit slow to load.

Daniel
  • Industry: Sports
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2019

Amazing Email Productivity Tool

I am able to manage my emails and time better.

Pros

Boomerang has been a lifesaver for me.
My favorite features are;
Pause inbox - Sometimes I just want to find some info on my email real quick without being sucked in to the tunnel of unread emails, and what better way than to pause all incoming mails?
Send Later - I can schedule when I want an email to go out.
Boomerang if no reply - Sometimes I send an email then forget to follow up when there is no response. Boomerang now has my back.
Return Conversation to inbox- For when I want to respond or work on something later.

Cons

At some point the Boomerang Respondable feature just stopped working, can they bring it back?

Jacob
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/04/2019

Excellent Email Scheduler Tool

AMAZING!

Pros

Its really good for helping manage email overload from boomeranging inbox emails to scheduling outbound emails to pausing all mail during busy hours

Cons

It sometimes is a TAD glitchy but overall works fine - i have very few complaints about this product - i love it, in fact.

Katie
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/02/2019

Great email too that's easy to use

Pros

I love boomerang for gmail. I use it all the time if I'm going away on vacation and want emails to be sent out while I'm away. I send out volunteer reminders and schedule them out ahead of time using boomerang, too. It's also nice to use the boomerang feature where you can have an email sent back to your inbox if there is no response. This helps me follow up with volunteers and coworkers on projects I'm trying to keep moving forward and reminds me when I need to keep something moving that I thought I passed off to someone else.

Cons

I do like that you are able to edit your future outgoing emails, but I don't like them being saved under a boomerang tab on gmail, it makes it hard to find, and I wish they could be saved in a more customized label.

Verified Reviewer
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2018

Tricks my coworkers into thinking I never sleep

seeming omnipotent and omnipresent

Pros

My industry is constantly moving 24/7 (and I'm receiving and working off of emails 24/7), but Boomerang helps me sleep easier knowing that I can still prompt business partners and coworkers to get things done even when I'm not awake myself to monitor them.

Cons

It's sometimes difficult/clunky/buggy to edit a message after you've set it, but otherwise, I have zero complaints!

Verified Reviewer
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2019

Setting Boundaries with Clients Now Easy

Pros

Love that I choose when email will be delivered. I also use the send later optin to set up recurring reminders, so i never miss an important date or email.

Cons

Nothing - its completley changed the way I work, in a good way!

Caroline
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 17/07/2019

This product has made my life so much better!

Pros

I don't know how I survived before boomerang! It helps me remember everything and never have to think about following up.

Cons

Nothing--boomerang is awesome and has great features

Verified Reviewer
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 02/11/2018

boomerang helps empty my inbox

Pros

Assist in dealing with email messages that I dont want to read yet. I also use it as a reminder

Cons

WIsh it was much cheaper. Also I need to frequently log on again. Should work accross my devices , too

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/11/2018

E-mail scheduling with no frills and no fuss

I needed to schedule a series of gmail e-mails daily to a certain group and needed to be able to do so in advance. Boomerang makes it a snap to do that and always delivers like it should.

Pros

Boomerang does exactly what I need when I need it to, it's easy to schedule and easy to edit scheduled messages as well. Everything was plug and play and nothing was difficult to get set up. I've had zero issues with it and use it daily.

Cons

The interface is a little clunky, but it's such a small issue I don't count it in my appraisal of the product.

169 reviews