User Reviews Overview
About Google Workspace
Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features...
Learn moreAll Google Workspace Reviews Apply filters
Browse Google Workspace Reviews
All Google Workspace Reviews Apply filters

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
The Preferred Collaboration and Communication Suite for Small Business
I use GSuite tools every day for my business and my full time job, and as a whole, my experience has been very good. As a web designer, I also help many of my clients set up collaberation and communication tools, including GSuite for Business and GSuite for Education, and more often than not, it's a breeze.
Pros
The feature I like most about GSuite is the range of collaberation and communication tools it offers and its ability to integrate with my everyday web experience. I use Google Docs and Drive to collaberate on web projects. To give a specific example, I use Google docs to put together a sitemap and have my clients make edits to it before placing content on the site. I use GSuite as a way for clients to upload website assets and make them available to me for use on web projects.
Cons
GSuite is not very intuitive when it comes to setting up options on the administrative side. Everytime I want to look for a particular setting, I need to reference the documentation or Google help site to see where the option is - it's never where you would expect it to be. I can tell that the software was developed by programmers, but I believe they might want to add a few more UI/UX people to the team that develops the administrative interface.
Alternatives Considered
Microsoft 365Reasons for Switching to Google Workspace
At the time, Microsoft was just putting together their 365 experience, and I wasn't a fan. It's gotten a lot better since then, but I still prefer GSuite over anything from Microsoft because of it's ability to integrate with many other tools that I use in my browser, such as the ability to snc my browsing preferences to any Chrome browser. I pretty much live in the Google world now, so switching isn't really an option.- Industry: Media Production
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Google Workspace
With a variety of features designed to improve workflow efficiency and foster seamless teamwork, Google Workspace has become a popular suite of productivity and collaboration tools. The experience of using Google Workspace is frequently regarded as positive and beneficial to professional endeavors by users.One of the critical qualities of Google Work area is its accentuation on joint effort. The suite incorporates applications like Google Docs, Sheets, Slides, and Structures, which empower continuous altering and synchronous coordinated effort. It is simple to coordinate tasks, provide feedback, and track changes because multiple users can work on the same document, spreadsheet, presentation, or form.The cloud-based nature of Google Work area furnishes clients with the upside of getting to their records and archives from any gadget with a web association. The cloud storage component, Google Drive, simplifies file sharing and organization and provides ample storage space. Share files and folders with ease, manage access rights, and effectively collaborate with internal and external stakeholders are all available to users.Gmail, a user-friendly and feature-rich email service, is used to seamlessly integrate email into Google Workspace. Gmail has effective spam filtering, efficient organization, and powerful search capabilities. Users are able to communicate, collaborate, and share files seamlessly via email, chat, and video meetings thanks to its seamless integration with
Pros
The numerous benefits of Google Workspace, formerly known as G Suite, are highly regarded. Clients especially value its cooperative and useful apparatuses. Cloud-based applications like Google Docs, Sheets, Slides, and Forms make it possible to create, edit, and collaborate on documents, spreadsheets, presentations, and forms in real time.Cloud storage and file sharing capabilities via Google Drive are another noteworthy feature of Google Workspace. This permits clients to helpfully store and access records, reports, and media from anyplace with a web association. The sharing and consent controls given by Google Drive make it simple to team up on documents and effectively oversee them.Gmail, Google Workspace's email service, is highly regarded for its user-friendly interface, effective spam filtering, and efficient search capabilities. Gmail's seamless integration with other Google Workspace tools facilitates seamless email, chat, and video meeting collaboration.Additionally, Google Workspace stands out for its integration and compatibility options. It works well with a variety of Google services and is compatible with a variety of file formats, allowing for trouble-free work with a variety of file types and smooth workflows.Google Workspace's applications are available on a variety of platforms, including desktop clients, Android and iOS devices, and web browsers, making them mobile-friendly. Users can work on projects and collaborate from a variety of devices thanks
Cons
Even though Google Workspace, formerly known as G Suite, has a lot going for it, there are some aspects that users have found less appealing. The following are a couple of generally referenced regions:Curve of learning: Users who are accustomed to other productivity suites may need to make some adjustments when moving over to Google Workspace. Google Workspace applications may have features and interfaces that users aren't used to, so there may be a learning curve and some training or exploration required.Reliance on web association: For full functionality, Google Workspace heavily depends on an internet connection. This lets people work together and can be accessed from anywhere, but it can be a problem in places where the internet connection is bad or unstable. Documents and files can be accessed offline, but there may be some restrictions.Offline capabilities are limited: Although offline access to Google Workspace is available, certain features and functions are limited when offline. High level joint effort elements and constant matching up may not be accessible without a web association, which can obstruct efficiency for clients who every now and again work disconnected or in low-availability conditions.Evaluating structure: Google Workspace provides a variety of pricing options based on the amount of storage space and features included. A few clients have viewed the evaluating structure as generally higher contrasted with other efficiency suites or free other op
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Review
We used it because we use google on home settings. Easy to try
Pros
Easy to share with co-workers and we were using on our own home offices. We all needed to be on same page.
Cons
Yes there are some difficulties, with drop downs over x plaining
Alternatives Considered
GoDaddy Website BuilderReasons for Switching to Google Workspace
We figured easy to use and accessTop Google Workspace Alternatives
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Google Workspace: Cloud-based Productivity Suite
It offers a wide range of tools and features to enhance productivity and collaboration, making it a popular choice for businesses and organizations. The platform is easy to use and offers seamless integration with other Google products. However, some users may experience limitations in customization options and data privacy. Overall, Google Workspace has been well received for its cost-effectiveness, accessibility, and ease of use.
Pros
1. Accessibility: Access to files and tools from anywhere with an internet connection.2. Collaboration: Ability to collaborate with team members in real-time on documents.3. Integration: Integration with other Google products such as Gmail and Google Drive.4. Cost-effective: More cost-effective than traditional office suites.5. Security: Data is securely stored in the cloud with regular backups.
Cons
1. Dependence on internet: Requires a stable internet connection to access all features.2. Limited control over data privacy: Google has access to user data.3. Learning curve: Users may need to invest time in learning the tools and features.4. Compatibility issues: Some features may not be compatible with older versions of software.5. Limited customization options: Some users may find the customization options limited.
Reasons for Switching to Google Workspace
Google Workspace over alternative products for a variety of reasons, including:Integration, Accessibility, Collaboration, Cost-effectiveness, User-friendly interface, Security.These are some of the reasons why choose Google Workspace over alternative products. The specific reasons may vary depending on the individual's needs and requirements.- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Enhance connect and collaboration with Google workspace
Google workspace helped us in collaborating better with the employees and vendors . It enhanced productivity by bringing together different departments.Helped in enhance security by enabling SSO and integration with other applications.
Pros
1. Ease of use and integration with other systems2. Ease of maintenance and deployment3. Advance features for email and calender
Cons
1. Prices are expensive for small and mid enterprises2. Email filtering could have been better
Alternatives Considered
Microsoft 365- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Greatest work collaboration tool for your organization.
Pros
Google workspace consists of all the products and tools you are required to work in an organization. You will not need any other product to carry on your day today work.
Cons
Nothing to dislike about google workpace because ranging from work products to security aspect, everything is covered in workspace.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Efficient
Overall, my general experience with Google Workspace has been positive, as it has significantly improved my productivity and efficiency in my daily work tasks.
Pros
its seamless integration between different apps, allowing for easy collaboration and communication with colleagues
Cons
the limited customizability options for some of its features, such as email filters.

- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
increasing productivity and collaboration at work
Productivity tools such as Google Docs, Sheets and Slides allow you to work in real time with colleagues, significantly reducing waiting times and improving the quality of your work.
Pros
The best thing about Google Workspace is the integration between its different applications, allowing you to work seamlessly and without interruptions on different tasks. In addition, the ability to collaborate in real time with colleagues around the world, no matter where they are, is impressive.
Cons
I have noticed that customer service is not always very responsive. On occasion, I have had technical problems and have had to find solutions on my own.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Best tool for my Business needs.
I am 100% satisfied with the use of Google Workspace. I am going to continue its use in future also.
Pros
1. Data storage and management.2. Email management.3. Real time synchronisation.4. Backup and recovery feature.5. Forms creation and automation.6. Online Spreadsheets with all the functions.7. Customised forms building is possible.8. Files and documents sharing.9. Online meeting and chat option.
Cons
I don't have any dislike point. Because I am very much satisfied with it.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Google Work Space is a part of the organization which helps in our productivity
Document creation and sharing through the google link among team members, It the the best opportunity to work in organization and at the level of individuls.
Pros
Google work space is more popular which is used in the organizations, It is an inrelligent tool for business organizations and individuals.
Cons
Collaboration is the best feature of google workspace which is the part of our community. In the meeting we use the Google meet and spread sheet and docs to share the deta in our team.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
G Suite for Education is GREAT!
We used G Suite to solve the issue with students having many different usernames and passwords for all their devices and consolidated accounts and set up Single Sign On with Google as the Identity Provider.
Pros
We use G Suite for Education, as most schools do. We like most about it is how well it integrates with pretty much every third party that has anything to do in the K12 area. From our curriculum (Houghton Mifflin Harcourt) to our SIS (Skyward Qmlativ), we can utilize Google SSO to easily authenticate users to almost every platform we have. This makes it easy and is entirely cloud based and requires no maintenance (unlike Sibboleth) on our end. It also is easy for students because they have only one login to remember.
Cons
Google is known for "wiping out" stuff randomly (like Google Cloud Print, and LSAs (Less Secure Apps)) so I do not recommend it in a commercial environment because environments with lots of legacy devices will be a bad fit with Google's constant changes.
Alternatives Considered
Microsoft 365Reasons for Switching to Google Workspace
Google Drive for Education's collaborative features are a lot better than Office 365 for Education.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
All In One Solutions
Pros
They have all products which we need for our day-to-day business: email, online drive, calendar, google sheet, google meet.
Cons
I really wish they could have developed an app or software for PC to open google documents that are downloaded. Also, to add an option to import other fonts that are not available on google.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
We used the HostGator email service, but due to server issues, we were not able to receive the emails on time. So we switched to custom Gmail accounts. We also subscribed eFileCabinet to store our documents, but their interface and document sharing options were not appreciated by our collaborators, so we discontinued their service and selected google drive.Reasons for Switching to Google Workspace
Our collaborators and agents use Gmail-based accounts, so we can confidently share the documents via google drive and faster than one drive when we open a file. Google Sheets can be accessed by anyone, no purchase is necessary by the recipient.- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
One of the Best File Storage Systems for Teams
We were having a huge problem with document version control, not knowing where things were (which also related to version control) and it was costing us valuable time and productivity.
Now that we have G Suite, that isn't a problem anymore. We just might have to tell someone where a folder is now and then but usually we have it set up pretty intuitively. Plus, because of things like Google Docs and Sheets, we can collaborate on documents that are saved inside of our Team Drive. It makes things so easy!
We knew that this product would help us when we decided to purchase it but I'm not sure we realized just how much.
Pros
I love that everything is in 1 place. Our team no longer has to try to figure out who has what file because we know to just put it on the Team Drive. It's also nice because we can share files out to people who aren't in our team which makes things like website downloads really nice because if we need to update it, we just update the current file and don't have to change the link.
It has really helped our team be more productive and save time because we're not searching for files like we used to with SugarSync. (Plus trying to remember to share folders with everyone.)
I also love that everything is streamed to my computer (unless I have specifically selected to have offline access to something). That way, if I'm working on things where I don't need access to Team Drive, I can just close it. Doesn't take up any extra space on my machine.
Cons
One feature I wish we had although I do kind of understand why it's not available would be the ability to share folders within a Team Drive. Sometimes I feel like it would be easier to share a folder with a client to give them access to everything that they need but for now we either have to individually give access to every file or copy it to our My Drive and issue access that way.
Alternatives Considered
Dropbox BusinessReasons for Choosing Google Workspace
We were having problems of people not knowing where things were, folders wouldn't always sync properly, some people didn't have access to folders and wouldn't realize it, version control, etc. All in all, it was costing a lot of time. And the price wasn't worth it for that headache.Switched From
SugarSyncReasons for Switching to Google Workspace
For the money and the features at the time that we were looking, G Suite worked better for us. I believe it was the only one with unlimited data storage at the time.- Industry: Program Development
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
a G Suite Review by his admin.
I set it up in my business and is very easy to configure it all and have a good way to administrate all the resources and accounts, the domain set up was very easy and this never have downtime, it's always working as gmail, this is a really good product.
Pros
Easy to use, perfect design and Customer Service, perfect integration with all the Google Ecosystem.
Cons
Price (this software is a little bit expensive). The prices start from $6.00 per user and are not too expensive if you have some users but in our company (up to 50) it turns a little bit expensive.
Alternatives Considered
Zoho CRMReasons for Choosing Google Workspace
Because this has better customer support in our region and lets us work with Drive and other Google Applications as HangoutsSwitched From
HubSpot CRMReasons for Switching to Google Workspace
Price, quality and tech support.- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
G Suite is the gold standard in productivity applications
G Suite makes it easily to collaborate not only within your own organization, but also with other organizations on every area from email to processing spreadsheets. It's a must-have in my opinion. As a Gmail user since its early days, I completely trust Google and have faith in what they do (from a non-political side, but I understand that's part of their marketing strategy)
Pros
- Integrated with most of the web
- Has document/office features, easily accessible through nearly any internet browser
- Gmail (email) is closely tied in with everything
- OAuth2 / SSO makes signing up for websites that you wouldn't otherwise care to take time on a breeze
- Google Voice is awesome
- Security is unmatched by any other company
Cons
- Google sometimes has questionable motives
- Their betas are sometimes forced
- Sometimes they drag their feet on important feature releases after announcement, but regardless they always meet their promises. This actually shows great QA and project management which is more of a pro than a con
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
Great feedback from others using the service (note that this references only AOL Mail vs Gmail from the switch I made years ago, not all of G Suite products)Reasons for Switching to Google Workspace
Office 365 had a terrible interface, was slow and hard to use. They also didn't have their authentication system quite figured out, making logging in a pain if you were tasked with using an organization email address that was on their platform. On the other end, G Suite nailed all those things and more.- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Google Workspace is the most versatile collaboration platform that is easy and cost-effective
With the implementation of Google Workpace, we were able to work remotely from our homes. The applications provided are very easy to use so there was no learning curve for us. Due to the pandemic, we faced various communication and collaboration barriers and we were able to solve it completely with the implementation of Google Workspce. It is the only platform that we need to connect, communicate, create and collaborate on documents seamlessly over the web
Pros
1) The most favourable feature of Google Workspace is the easy to use user interface of the provided applications.
2) I like the wide range of collaboration features that the product provides. I can seamlessly collaborate on files, documents, spreadsheets, PowerPoint and Google Drive files.
3) The custom work domain that Google Workspace provides gives professionalism to email addresses.
4) The Google Chat app which is also integrated in Gmail is very helpful for connecting and communicating with my colleagues remotely from my home.
5) Unlimited storage is provided to every user in Google Drive and there's no limit on the file size and type that can be stored.
6) Google Workspace also provides unlimited time for Google Meet meetings with various features like recording.
7) Apart from these, there are unlimited features of Google Workspace that will help you in creating a seamless virtual workpace and ease remote communication and collaboration during this pandemic.
Cons
I wish more in-built templates could be provided for PowerPoint and Spreadsheets so the document creation process could be even more simple.
I would also love to see a variety of pricing plans with lesser price for few features in some plans as all of the features of Google Workpace are not used in our school.
Rest everything is perfect and Google Workspce is worth its price.
Alternatives Considered
WPS OfficeReasons for Switching to Google Workspace
We chose Google Workspace over its other competitors due to the ease of integration and usage. Another reason was that we were already using various products provided by Google so there was no learning curve for us.- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Great collaboration tool for any business!
It's a great experience and I highly recommended for organizations.
Pros
The feature that my team and I love the most is fluidity. The main reason is that you can be on any device and you have access to the same features which it really becomes handy with team members on the move.
Cons
Storage limitations - UpgradeableShare-ability for external users which in some way make sense keeping all files and information secure within the organization and having external providers and services it just add a few more steps.
Reasons for Choosing Google Workspace
Having all of the suite browsers powered reduces our total cost of ownership and increases the flexibility of our hardware requirements.Switched From
Pages, Microsoft Outlook, Microsoft PowerPoint, Zoom Meetings, Zoho Desk, Microsoft 365, Microsoft Word, Keynote and Microsoft ExcelReasons for Switching to Google Workspace
Easy to start with, to use and grow.- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Brilliant all inclusive Business Solution
Overall my experience with Gsuite has been such an adventure.
The structure allows for safety but there is so much within the suite that your imagination is honestly the only limit.
Because there are so many pieces that can be integrated, changed and work together, I do believe that Gsuite has brought out a different way of thinking for me that allows me to think about process, procedures and customer satisfaction and streamlining all in one.
I have had so much learning and playing and growing with the suite.
Pros
I enjoy that this software has so many integrations and is flexible.
I find that I have a good main structure to work with but that I can add, change or manipulate the softwares that are involved within the gsuite.
I find that collaborating with my Team is a lot easier with hangouts. Our file storage system has become more streamlined with drive. We can each view eachothers calendars so there isn't any double bookings.
My favourite tool within the Gsuite is Google Sheets.
There isn't anything that I can't do with sheets. Together with App-Script I have managed to developed some mini functioning software for my teams as a way to keep daily tasks and data together, but also automate it enough to take away the admin aspects of their day.
Gsuite has brilliant educational material. If I dont know how to do something or if I'm not sure I can integrate with another tool, searching is as simple as asking a question and BOOM! Answers given!
Cons
I sometimes find that tools are all over the place. There isn't one 'Operating System' of sorts that puts them together. This is where something like Chrome OS comes in handy, however on my windows machine I rely on bookmarks, pinning and browser extensions to have my frequently used tools together.
However, myself (and most people) are so used to this that it's an almost invisible challenge. It only becomes a little bit complicated when trying to look for ways to seamlessly use both tools together.
This is where the right slide drawer in Gmail comes in handy. I just dont use my mailbox enough to frequently use that right slide drawer. If I could have that right slide drawer installed as an extension to my browser that would be all the more useful!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Complete seamless office productivity and collaboration.
Ease of use between desktop web browser and android.
Pros
G Suite provides an excellent office productivity and collaboration platform for small offices to large organizations. End users will certainly enjoy all of the familiar Google apps they are accustomed to using in their personal lives and system admins will enjoy the advanced configuration and user settings. Three of the best features of G Suite are its seamless workflow, unlimited storage (Business & Enterprise editions only), and its marketplace of available apps/integrations. G Suite makes it easy to work between apps and keep your work saved. Multiple users can work the the same document and previous versions can be restored should something go wrong. Business and Enterprise subscriptions enjoy the benefit of unlimited storage which is a necessity in today's data hungry world, plus, you won't have to suffer from storage anxiety by trying to figure out what to back up locally and what to save in the cloud. Lastly, G Suite has a great marketplace of apps (free and paid) that provide excellent integration with other apps such as Smartsheets, Trello, and many many more making G Suite an even more powerful business tool.
Cons
Potential cons of G Suite when compared to other office productivity software such as Office 365 include lack of robust tools/features within apps, the existence of too many similar collaboration apps (meet, chat, hangouts) and the standard gmail viewing pane. While the basic office productivity apps (Docs, Sheets, Slides) probably offer more functionality than 95% of users will need, power users will find a sort of disappointment in the tool/property selections and workflow roadblocks. For example, if you want to insert a basic shape in your doc, drag and size directly in the doc is not possible. Instead you must draw out the shape on a drawing canvas before it can be inserted. Manipulating the properties of that shape afterward also is challenging. The second con of G Suite is the presence of many seemingly similar collaboration apps. There is Meet, Chat, and Hangouts. While they do have differences, they all seem to incorporate elements of video conferencing, screen sharing, document sharing, and quick chat. It would be much simpler for end users to just have one unified communications app. Lastly, a con of G Suite is that the mail app defaults to the standard view of listing emails without a preview. Luckily this can be easily fixed in the settings to incorporation a top or bottom preview pane. You can also use a Labs feature to get that "oh so Outlook" feel of a side preview pane.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Excellent and practically required suite of tools for individuals and businesses of any size
I have setup GSuite for my own company and for others. There are other options but GSuite is the best overall option for integration and working with all devices. The administration is fairly logical but not great. It shines in end user implementation due to familiarity and quality infrastructure. The infrastructure is the most reliable and without peer in my experience.
Pros
Integration of desktop and cloud with mature tools and pretty much without peer, reliability. Vast array of third party integration and add-ons. High quality mail eliminates SO MANY headaches of running own mail server.
Cons
Google support is not great at any level for any product. Frankly they come across as an arrogant company to me that doesn't value individual customers. I also started setting up GSuite for others and did not get credit from the GSuite referral program. The program itself shows the Google arrogance. Instead of what you'd expect from a referral program it is just vague, "trust us" assumptions with very little in the way of tracking your progress (this from the company that specializes in Big Data on an unequaled scale) that you have to go along with or not participate. Google rides the back of small business developers (primarily Adsense) but treats them with indifference and also kills off small business industry and while taking advantage of Open Source surreptitiously eliminates many of the great open source and "free" community based tools and services that the Internet was built on. (Google of course not the only Big company doing this. It is pretty much standard Silicon Valley) Normally I would just move on from any company like this, but Google is like the government of technology. They get their piece of everything and you have to take it. It is just too bad that they choose to be a dictatorship in their unique position, rather than egalitarian.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
G Suite Review
Overall, I highly recommend G Suite for any small business (or any sized business really). The only caution I would have is be sure to map out how G Suite use will impact users' Android systems and use of Google Apps on Android. I've encountered difficulties accessing some features on this platform after switching from a general user account to a paid G Suite account.
Pros
G Suite has been a tremendous help to my small business. It's integration of professional email, storage, and productivity tools has been a money and time saver, allowing me to quickly create an online presence. The rates for services are a great value, and include a wide array of versatile and useful applications for both technology products and publication/content management products.
Cons
The main issue I have with G Suite is more my lack of immediate skill in G Suite administration. This has not impacted many things negatively, but only produced some small annoyances. As a small business owner, I'm both user and administrator. Some settings on the administration side have proven difficult to figure out, even with Google's forums and instructions. This has slightly impacted the ease of use of Google products that I did not previously have any issues with, such as Google Maps. For example, using my professional account purchase through G Suite I've been unable to activate some features of Navigation on my Andriod phone, effectively turning off the ability to save addresses. Every time I've thought I addressed the issue, it reverts to the previous state. Not having customer support to contact has left me a bit frustrated with the professional version vs. the features I'm able to make use of as a private user. However, this is also a bit of a side-effect of me being my own administrator - user error or user inability is almost always the fault of the user - I can own that.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Doesn't get easier
For all the minor complaints above, G Suite was always my first pick for web-based productivity. It makes it easy to stay organized, look professional, and collaborate with my small team so that every moment we spend working counts. I would recommend it to just about anybody.
Pros
In my circles, Gmail is the default email client, so opting for G Suite as the system to run a digital marketing business just made sense. It's a near-perfect solution for email, collaborating on documents, cloud storage, and scheduling, with what I'll call the most user-friendly layout of the typical options. I know that by choosing G Suite, I won't have to worry about a lengthy on-boarding process, and that's a big benefit given how little time I have as an entrepreneur to devote to tedium.
Cons
Little things missing from G Suite make it a near-perfect solution rather than a perfect one. I like that Dropbox can be used as a server. I like that Office 365 includes access to Desktop applications that, frankly, are more capable than what Google offers (though Google's offerings are perfectly fine the majority of the time). Other things, like the half-baked Google Meet, are puzzling for their inclusion and lack of visibility in the suite. I'd wager most users have no idea it's an option, and that might be for the best, as it's not a great choice for hosting conference calls. Hangouts Chat, meanwhile, has gotten plenty of exposure, but lacks basic features like proper integration with regular Hangouts, Group Chat, and other things that users need. Essentially, try to get outside of the basics, and G Suite will let you down.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
G Suite is revolutionizing use of the cloud for business and students everywhere
Extremely positive experience with G Suite. I use it all the time and the ease at which you can convert from Google format to Microsoft Office format is a huge plus, since many people still only use Office. It has overall saved me tons of time and I think really improved my students learning experience.
Pros
Where do I even begin? Well for starters, pretty much the most important things that G Suite can do are free. That is amazing for any student who is strapped for cash. The 2 most important features of G Suite for me are 1) As a scientist, the ability to take experiment notes in Google Docs or make a spreadsheet and share it with my Mentor so that he can keep track of my experiments progress without having to even be in the country. This is good because he travels a lot. And 2) There is an amazing feature on Google Slides where you can give a link to your presentation to anyone in the audience and they can go to the link on their phones or laptops and type out questions that I can then see on my computer!!! This is an invaluable feature when teaching larger classes and students are scared to ask a question and sounding stupid.
Cons
The features in all of the Microsoft office-like programs in G Suite are not really close to comparable to the amount and quality of features in the actual Microsoft Office suite (yet). I assume this will get better with time but for example the variety of transitions and animations in Google Slides is much less than PowerPoint. Also, in Microsoft Excel you can basically code programs if you know what you are doing, and this is just not achievable yet with Google Sheets.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Free G Suite for Education is the MOST amazing deal ever
Honestly, it's been an incredible investment for our organization, and I really couldn't be happier. I feel like if I was paying, however, I would like the admin console to be a bit cleaner and easier to navigate - even cleaning up the confusing wording on the instructions would be an improvement.
Pros
It's free when you are in the education sector and you can't beat that. I can't begin to tell you how much my department has saved in data storage costs alone. Totally worth it to get just that, but the host of other tools in G Suite are also amazing!
Cons
It comes with a learning curve for sure. It can be a bit difficult to understand as an administrator, and although the customization options are AWESOME, they can be complex and require time to learn and understand what they do.
Alternatives Considered
Dropbox BusinessReasons for Choosing Google Workspace
The cost of Dropbox went upSwitched From
Dropbox BusinessReasons for Switching to Google Workspace
Cost- Industry: Wholesale
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Getting the most from Gsuite
Pros
Continuous improvements, value added services. Add-ons, Integrations, customizability, scalability, training resources are but a few of the 100's of apps available to G suite users. The more recent Desktop Cloud sync also allows you to treat your google drive folder as any other on your computer. The list goes on and on for the pros. One thing I can say is that if your a small business in need of answers to everything online there will be a tool for you in Gsuite. If you don't know how to code javascript I highly recommend finding some one who does and begin looking at things to automate as all of the GSuite family of products are quite easily added to custom functions using Google internal Javascript Library called Apps Script. Think of everything you do on a computer from a perspective of DRY (Don't Repeat Yourself) when it comes to entering and using your companies data. New customer? add the contact details to Google Sheet and the set up a custom menu which automates any potential work flows for that data. ( like generating shipping labels for samples you want to send )
Cons
Connecting with the right product for your particular need can be seem un-intuitive simply because they have so many potential solutions and different angle from which they may be approached it So adopt an attitude of exploration and take some time to see which resources may or man not be helpfull. Don't be afraid to explore the Developer areas for each app and read a few examples as it will undoubtedly impart new ideas and that will open another idea and so on and so on.