Google Workspace Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features...

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Feature ratings

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
4.3

Browse Google Workspace Reviews

16,482 of 16,482 reviews
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Kieran
Kieran
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/10/2024

Highly collaborative and versatile suite

My overall experience with Google Workspace has been highly positive. It's a powerful suite that excels in promoting collaboration and productivity across teams, whether working remotely or in-office. The real-time editing and commenting features in Google Docs, Sheets, and Slides have streamlined our workflows, reducing the need for excessive emails and speeding up project completion times.

The seamless integration of Gmail, Calendar, and Google Drive allows for easy file management, email communication, and scheduling, making it incredibly convenient to switch between tasks without losing momentum. I also appreciate the ability to access everything from anywhere, thanks to its cloud-based system, which is essential in today’s flexible working environments.

However, there are areas where Google Workspace could improve, particularly in offline functionality and providing more advanced features within its apps. Despite these minor limitations, it’s an incredibly reliable and versatile tool that meets most business needs effectively.

In short, Google Workspace is an excellent solution for companies seeking a collaborative and accessible productivity suite, with only a few minor drawbacks.

Pros

The standout feature of Google Workspace is its excellent real-time collaboration tools. Being able to work on documents, spreadsheets, and presentations simultaneously with teammates, while seeing their edits and suggestions in real-time, is a game-changer. This feature reduces the need for back-and-forth emails and ensures everyone stays on the same page.

Cons

The initial free storage is sufficient for most small teams, but as your data grows, the cost of additional storage can add up. Google Drive’s space is shared across all apps, so emails, documents, and files can quickly eat up the storage limit, leading to additional costs for businesses.

Compared to more specialized and established software (e.g., Microsoft Excel or Word), Google Sheets and Docs lack some of the more advanced features and formatting options. Though not a major issue for most users, for those needing complex functionalities, it could be limiting.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

We opted to use Google Workspace over Microsoft 365 (formerly Office 365) as we started out as a small business and found Google Workspace's Small Business offerings to have more competitive pricing considering the feature set available.
Ahanaf Ahamed
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/09/2024

Google Drive, a cloud-based storage solution, guarantees secure file storage and accessibility...

Google Workspace has significantly augmented our collaboration, while also improving the efficiency and security of our research procedures. It is an essential resource for any research-focused organization seeking to maintain organization and connectivity.

Pros

I highly like the smooth integration of Google Workspace across multiple programs, including Google Docs, Sheets, and Slides. This facilitates real-time collaboration among our staff, enabling effortless sharing, editing, and commenting on documents, so markedly improving productivity. The capacity to access and manipulate files from any device, be it a laptop, tablet, or smartphone, has proven especially advantageous for remote work and field research.

Cons

The offline capability, while accessible, is not consistently reliable or seamless as one might anticipate. These constraints, although not critical, do induce occasional inefficiencies in our collaborative research endeavors.

Maddie
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

3
Reviewed on 16/10/2024

More work that we don't need.

Google Workspace is incredibly difficult to use. The interface, while familiar, is not intuitive, making simple tasks unnecessarily complicated. Finding certain features or settings takes way too long, and the overall user experience feels clunky and frustrating. The integration between apps isn't as smooth as expected, and collaboration can be confusing. It ends up being more of a headache than a helpful tool.

Pros

It offers cool features for small businesses.

Cons

I hated how difficult it is to set up and use. What should be straightforward turns into a time-consuming and frustrating process. The lack of clear instructions or intuitive navigation makes it hard to get started, and even after setup, using the tools feels unnecessarily complicated. It’s not user-friendly, and I found myself wasting more time than actually getting work done.

Alternatives Considered

Microsoft Teams and Slack

Reasons for Choosing Google Workspace

I stopped using When I Work due to the high pricing and the limited number of employees we could add. The cost didn’t justify the features, and the employee cap was frustrating for a growing team. It wasn’t worth it."

Switched From

When I Work

Reasons for Switching to Google Workspace

We use everything else for google. I initially chose Google Workspace because of its reputation and the integration with other Google services. I hoped it would streamline our workflow and offer easy collaboration. Unfortunately, the difficulty in setup and use outweighed the benefits.

Top Google Workspace Alternatives

Karly
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/09/2024

All in One Digital Workspace

As an educator, Google Workspace is a timesaver. We use the entire G Suite. It is extremely intuitive and easy to use. It has many features but doesn't get burdensome by too many features.

Pros

Google Workspace seamlessly integrates everything you need as a teacher all saved in the cloud. As a teacher for 20 years, I have moved over from other document/presentation/calendar formats to using the apps in Google Workspace almost exclusively. I love that it automatically saves your work. Also, the different apps work together to streamline your work.

Cons

Although the templates in some of the apps are good, I have found myself going to other places to find templates as the ones built in are somewhat dated.

Pamela
Pamela
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/10/2024

Google Workspace: Scheduling Simplified for Teams

Scheduling and managing team events on the calendar is as easy as pie. ​From the real time editing features, we’ve been able to use our Google Docs to make a writing process that is more efficient at making communication materials. While to date I've been quite pleased with what the tool set offers, it's inevitable that at times I've felt the desire for more advanced project management tools that would integrate with the suite.

Pros

One of Google Workspace’s shining features is shared workspace which lets many people work on the same document spreadsheets and presentations at the same time. Its supple integration with other Google tools, like Gmail, Calendar, and Drive, makes the ecosystem very natural. One example is being able to build events right from email invitations and automatically attach related documents to calendar entries that reduce administrative load for users.

Cons

An advanced communication project of any complexity would be benefited if Gantt chart features or even more advanced task dependency tracking were added.

Roland
Roland
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 07/10/2024

Google Workspace Offers Value

My overall experience with Google Workspace has been excellent. The seamless integration of Drive for file management, flexible calendar features, and effortless team sharing make collaboration efficient and organized. Whether working remotely or on-site, it’s easy to keep everything in sync, ensuring smooth communication and productivity across the team. A powerful tool for collaboration.

Pros

Google Workspace offers a seamless suite of productivity tools that make collaboration easy and efficient. Real-time editing in Docs, Sheets, and Slides allows teams to work together from anywhere. The integration with Gmail, Calendar, and Drive ensures smooth communication and file management. Its cloud-based accessibility and strong security features make it ideal for remote and on-site teams alike.

Cons

Google Workspace removes some beta programs that we utilize, and occasional syncing issues can disrupt real-time collaboration.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

File sharing and cloud storage were easier to utilize.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

Better online tools and easier to use programs that were more reliable.
Verified Reviewer
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/10/2024

Google Workspace is a must-have for teams.

I enjoy how simple it is to interact with my team using Google Docs and Sheets. We can work on the same document simultaneously and view each other's modifications in real time.

Pros

Mention the tools or features that you find most useful, such as Gmail, Calendar, Drive, Docs, Sheets, and Slides.

Cons

oogle Workspace makes your work more productive and organised.

Alternatives Considered

Office 365 Timesheet App

Reasons for Switching to Google Workspace

Google Workspace was selected over other products because of: Productivity tools such as Gmail, Docs, Sheets, and Drive integrate seamlessly. Real-time collaboration tools improve team efficiency. A user-friendly interface makes it easier to use and implement. Pricing is reasonable when compared to competing systems with similar features. Cloud-based accessibility from any device encourages flexibility and remote work. Strong security features include built-in encryption and easy control for administrators.
Zethyn
Zethyn
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 04/10/2024

Comprehensive business tools

I used Google Workspace all day every day for a majority of my business needs and I am happy with the relative ease of using it

Pros

Google Workspace manages most of my business needs: email, calendar, meet, chat, and drive

Cons

I have multiple accounts (personal and several different businesses) and though you can switch between them using the icon I get frustrated when I have to sign out or in when going between them

Verified Reviewer
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2024

Don't know why anyone would use something other than google workspace

Fantastic way to get things done across people that have access to it. Way easier than sending word documents.

Pros

I love it so much more than Word or office suite. Its amazing that its available everywhere and you don't have to worry about licenses

Cons

Some of the formatting could be a little more straightforward or easy to find in the interface but overall I love it.

Carl
Carl
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Workspace Just WORKS!!! And that's what I need

Overall the functionality of Google Workspace is top notch. My entire team uses it and we stay in sync with each other.

Pros

I like the integration of the entire eco system. It's easy for me to share with my team, give them updates, and keep the organization in sync

Cons

The interface itself doesn't really have the "professional" look. I'm not really a fan of Teams either. I still go with my previous solution for video conferencing.

Alternatives Considered

OneDrive

Reasons for Switching to Google Workspace

Google Workspace seemed to be easier for my team to use. Also, it works better on my mobile devices
Jordan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2019

G-Suite Rocks for Small Businesses

My business partner and I thoroughly enjoy G-Suite for it's ease-of-use, cross-device compatibility and included software tools. Can't really ask for too much more.

Pros

I love G-suite and the applications bundled into it for use in my own small business. I use the gmail web client each and every single day both on my computer and phone. There are a lot of features to love but I'll keep it simple: 1.) Android Plug-and-Play functionality 2.) Awesome cloud based tools included (google drive, google sheets, google photos, calendar etc.) 3.) Unwavering uptime. I can't say I've ever had one issue with my email responsiveness and ability to use G-Suite software

Cons

Can't really think of many dislikes for G-Suite. but one dislike I would have is my inability to attach certain .zip files to emails that I send out. I think that the email scanning (of what I'm sending out) is just a wee bit invasive although I do get why Google would do it. At least maybe find a way to make simple web development documents (.html/.css/ javascript) easy to send. Another thing would be that sometimes I suppose that Microsoft document formatting can be lost between Google Sheets and Microsoft documents when you try to open them but that is to be expected.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Cheaper, similar tools and I ultimately still had access to Microsoft Office software that I still needed.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 24/09/2019

Everything in one place

G Suite helps us stay organized by having every file, spreadsheet, asset, email, etc accessible from one platform on both desktop and mobile. It makes doing business on the go as easy as sitting in the office.

Pros

It makes storing, sharing, and viewing information very easy. Everything is stored and accessed in one place, from email to calendars to spreadsheets and other files. G Suite keeps our company organized and secure with Google Cloud and mobile accessible apps.

Cons

Customer service is not the best. Even getting in touch with a live human tends to feel like a robot, as they tend to give canned responses and simply restate what is found on the FAQ and support pages.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Ease of use, integration, cloud storage

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

G Suite had more features and was easier to scale as our company expanded.
Paul
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 16/07/2020

Arguably essential for any serious small to large businesses

If you're a small business then it's a no brainer: one low monthly fee and you get enterprise-level email, cloud storage and collaboration tools. I use it for my own business, and I recommend it to any of the small to medium-sized businesses we work it.

Pros

- Best in class office suite (docs, sheets, slides with collaborative editing and versions)
- Collaboration and sharing is easy (from shared docs, cloud storage and video calls)
- Reliable, spam-protected, email service (gmail)
- Constant improvements: g-suite has come on in leaps and bounds in recent years ; it's only getting better
- So, so much more capability if you want to dive into everything from user-roles to managing employee devices and dedicated apps...

Cons

Sometimes Google's menus can be a bit unituitive. There's almost too much here (especially if you're a smaller organisation)! It would be nice to have a click-and-go set up process with tooltips explaining the features for those new to the service. But generally everything is well-documented.

Alternatives Considered

Zoho Desk and Microsoft 365

Reasons for Switching to Google Workspace

At the time, it was the best collaborative office productivity platform. Microsoft and others have caught up, and new systems such as Slack give other options. But G-suite has been consistently reliable without sacrificing innovation, so unless something dramatic happens we'll be sticking with it for the forseeable future.
Verified Reviewer
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 12/08/2020

Great office solution for our small team

Overall I'm happy with the software. It's easy for the team to use, document sharing and working on the same document together is very simple.

I finally feel Google Chat is at least somewhat more comparable to Slack, but since it was so far behind when we started using G Suite, we're now stuck with Slack and switch is just too much of a hurdle. So if you're starting out with G Suite now you might be able to save yourself the money on a separate Slack subscription as well.

Pros

G Suite has been very easy for our small team to use. The web apps are user friendly and easy for anyone to quickly get up to speed on.

Google Meet is also very easy to use for team or external video meetings, and offers dial-in numbers for participants if some are on slow internet connections or don't have a microphone setup for their computer. The video quality has improved dramatically since I first started using it back in 2018. It works in the browser with no additional software installation needed, so it's quick and easy to use each time.

Cons

Gmail needs an overhaul, especially the settings area to make it more user-friendly. Setting up custom keyboard shortcuts to navigate through Gmail is cumbersome and there doesn't appear to be a way to map a shortcut to "Display images" in an e-mail if you have loading of these turned off by default, which I do for privacy and tracking reasons.

For Google Drive it doesn't seem to save the sort order setting for each folder and there's no way to get this to save. Some folders where I prefer to sort the file order by Last Modified so recent ones show at the top then impact the sort order of other folders where I'd prefer it stay in alphabetical order.

Google Meet needs to add more features similar to other video conferencing solutions to stay competitive.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

We choose G Suite years ago before Microsoft had the Teams product. We mainly went with G Suite because another company that was acquired was already using it, so we stuck with it as we expanded.
Tiffany
Tiffany
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/01/2021

Indispensable tool set, especially in an increasingly remote/virtual workforce

We do everything in Workspace. Other than our ATS, all of our day to day communication and documentation activities are performed on Workspace, we have all but gotten rid of Microsoft and Zoom

Pros

Each app is seamlessly integrated into all the other apps. Communicating with my team, collaborating on deliverables and documents, calendar management, video meetings and email literally all in one place. Workspace has significantly sped up work flow, I never realized how much time it took to do the little things like attach documents, create and send video meeting invites, and waiting on my teammates to respond to emails or other chat systems. Having everything housed in Google means every tool you need can be accessed in the same tab, making it almost impossible to not see a new email or chat to come through. These things might sound silly, our production has sped up so significantly since switching from several different software and applications to Google Workspace.

Cons

There aren't a lot of cons really, but if I have to pick something, I'd say it is a little confusing starting out when people refer to Hangouts vs. Meet vs. Chat vs. Duo and things like that just because all of them pretty much share different combinations of the same messaging, video chat and/or voice calling functions. Google is consolidating all these services into fewer apps (which are included in Workspace), and apps that will eventually be unsupported (like Hangouts) are still functional and being slowly fazed out, so this isn't even really much of a con.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 26/08/2022

Best collaboration and productivity suite for small or medium scaled organizations.

Google workspace is one of my favorite productivity software suite. It's extremely intuitive and easy to work with. Moreover, it's excellent product for collaborating with team members on real time basis or sharing the files across organization.

Pros

My organization uses Google workspace as a primary software for internal emails, collaboration, document creation and meetings. I love working on Google workspace due to these reasons:

1. Google workspace works seamlessly when it comes to real time collaboration with your team/organization. Anyone who has the right access, can make real time changes to the document
2. As an owner of document, you have full access controls that allows you to share files with specific people with specific access (view/edit/download etc).
3. It provides tons of 3rd party integration like with Jira, confluence, slack, Zoom, workday etc. This makes me super productive as I don't have to spend time on exporting and importing of data between different systems.
4. All google workspace products are extremely intuitive and very well designed even for those people who are not very technically savvy.

Cons

For online version, its hand-down the best solution. But as a Desktop solution, it lacks a lot of features. Google workspace is very basic when it comes to what you can do in their Desktop apps. Also, when it comes to 'heavy data/number crunching', I have found MS Excel to be much better in performance as compared to Google Sheets.

Princely
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

Effective & Excellent Company management Tool

Pros

Google Workspace's domain email authentication is efficient and unlike any other, as it prevents emails from our domains from going to our users' and clients' spam boxes. This is a huge feature and advantage for us. We've used Webmail for many years, and one of our clients' and customers' major concerns is that our emails always appear in their spam folders and are always flagged. This was an issue for us as it prevented users from trusting us.Email marketing was the worst as we got no feedback as our emails are always flagged as spam, but ever since we switched to Google Workspace, the result has been awesome and very much appreciated.Secondly, I and my entire team loved the user and team management features, the Docs sheet integration, and the ability to collaborate, which was also excellent.Finally, the ability to integrate emails from other providers, add them to your workspace, and send them from your one account is also great, and the ability to create simple email aliases is awesome.

Cons

Some of the implementation and integration are technical, one will need to be technical and understand certain maneuvers to be able to integrate some features, such as integrating your domain to Google Workspace with DKIM and SPIF Setup. This can be simplified, and I don't ever see a rival to Google Workspace.

Alternatives Considered

Microsoft Outlook, Zoho CRM, Slack and Microsoft 365

Reasons for Choosing Google Workspace

Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.

Switched From

Slack and Mailchimp

Reasons for Switching to Google Workspace

Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/12/2022

A Comprehensive Review of Google Workspace: Tools, Features, and Pricing

Google Workspace is designed to help businesses and organizations solve a variety of productivity and collaboration challenges. Some of the business problems that Google Workspace can help solve include:1.Communication and collaboration: Google Workspace offers tools such as Gmail, Google Drive, and Google Meet that allow teams to communicate and collaborate more effectively. This can help improve efficiency and productivity by making it easier for team members to share information, work on projects together, and stay connected.2.File storage and sharing: Google Workspace includes Google Drive, a cloud-based storage solution that allows users to store, access, and share files from any device. This can help businesses and organizations reduce the need for physical storage and make it easier for team members to access and collaborate on files from anywhere.3.Document creation and editing: Google Workspace includes tools such as Google Docs, Sheets, and Slides that allow users to create and edit documents, spreadsheets, and presentations. This can help businesses and organizations streamline their document management and make it easier for teams to work on projects together in real-time.Google Workspace provides a range of tools and features to help businesses and organizations work more efficiently and effectively. Some of the benefits include improved productivity, improved communication and collaboration and reduced reliance on physical storage.

Pros

There are several things I like about Google Workspace:1.Ease of use: Google Workspace is user-friendly and intuitive, making it easy to use and learn.2.Wide range of tools and features: Google Workspace offers a variety of tools and features for productivity, collaboration, and communication, including email, file storage and sharing, document creation and editing, and video conferencing.3.Integration with other Google tools: Google Workspace integrates with other Google tools such as Gmail, Google Drive, and Google Calendar, making it easy to work and collaborate with others.4.Accessibility: Google Workspace is available on a variety of devices, including computers, phones, and tablets, making it easy to access and use from anywhere.5.Customization: Google Workspace allows you to customize your workspace and choose the tools and features that are most important to you and your business or organization.Overall, Google Workspace is a comprehensive and convenient productivity and collaboration suite that offers a wide range of tools and features for businesses and organizations.

Cons

Like any product or service, Google Workspace has some potential disadvantages that you may want to consider before deciding whether it is the right fit for your business or organization. Here are a few potential drawbacks to keep in mind:1.Cost: While Google Workspace offers a range of pricing options, it may not be the most cost-effective solution for all businesses or organizations. Depending on your specific needs, you may be able to find cheaper alternatives that offer similar features and tools.2.Compatibility with other software: While Google Workspace integrates with a variety of other software and tools, it may not be compatible with all software and systems. This could be a disadvantage if you are using software or systems that are not compatible with Google Workspace.3.Internet connectivity: Google Workspace is a cloud-based service, which means it requires an internet connection to use. If you don't have a stable or reliable internet connection, it may be difficult to use Google Workspace effectively.4.Limited customization: While Google Workspace allows some customization, it may not offer as much flexibility or customization as some other productivity and collaboration tools. This could be a disadvantage if you have specific needs or preferences that are not supported by Google Workspace.Overall, these are a few potential disadvantages to keep in mind when considering whether Google Workspace is the right fit for your business or organization. It's impo

Krittika
Krittika
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 01/08/2023

Highly recommended for startups and small businesses!

Google workspace has been instrumental in setting up my business. It has allowed me to work with people within and outside my organisation, and maintain a system of file management and basic project management. It also helps you come across as more professional.

Pros

I like the fact that it's not pricey, has excellent and non clunky UI/UX and has a minimal learning curve. I've been able to onboard team members and set up their workspaces with ease, and I do find Google sheets and docs a lot more collaborative than Microsoft Word. Overall- I'll highly recommend trying them out.

Cons

I do wish they provided some additional storage! Otherwise I've had a very smooth experience with them. I also found their customer service to be a little slow in responding.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Price was a huge factor. I also found that most of my team members and I were far more comfortable using Google and Gmail, and hence shifted to Workspace only.
Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/08/2023

Enhancing Education with Google Workspace: A Teacher's Perspective

he convenience of having all the necessary tools under one roof has not only streamlined my administrative tasks but has also enriched the learning experience for my students. Using Google Docs for collaborative writing projects has encouraged teamwork and improved writing skills, while Classroom has allowed me to engage with students in a dynamic and efficient manner. The integration of various applications, combined with the seamless transition between them, has made teaching and learning more dynamic and interactive.

Pros

Google Workspace has been a transformative addition to my teaching toolkit. What I like most is the seamless integration of its various applications. The ability to communicate with students through Gmail, schedule assignments and events in Calendar, and collaborate on documents using the Google Docs Editors suite has streamlined my workflow significantly. This cohesion not only saves time but also fosters a more organized and productive learning environment.

Cons

As an educator, I have found that students sometimes struggle to fully harness the potential of certain tools within Google Workspace, such as the more advanced features of Google Sheets and Google Slides. While these applications offer a wide range of functionalities for data analysis and visual presentations, students often require extra guidance to explore these features comprehensively. Moreover, although Google Workspace provides an excellent suite of applications, there could be enhanced offline functionality, especially for tools like Google Docs and Google Classroom.

Chad
Chad
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 21/10/2018

The new gold standard

G Suite is a must for the modern business. It's completely backward compatible and platform agnostic, meaning you can give your clients exactly what they need no matter how old their tech is.

Pros

G Suite is comprehensive. It includes Gmail, Calendar, Drive, Docs, Sheets, Slides, and more. They are constantly up-to-date and their web apps are practically bulletproof.

Docs, Sheets - The features keep rolling out to make this a Microsoft Office killer. Instantly sharable files and amazing versioning keep the world smooth. I'm constantly using Sheets' API integrations to organize and sort data in real time and present to clients. And I love the Docs outline view.

Drive - The semi-recent interface update has made Drive so much more usable. Extremely flexible and intuitive.

Cons

My biggest complaint about Docs and Sheets is how long they take to start up and load a document. Because there's no native desktop app, these startup times really add up when working with multiple documents. Besides that, I wish Docs had more formatting flexibility so I could create my own heading styles, paragraph styles, etc.

I have two Google accounts - one personal and one for work. Google can't ever seem to open documents or files with the right account, even if I have explicit ownership on one. As far as I can tell there's no way to open a folder or file with a specific account either, so I can't bookmark a google drive folder with a certain account to always open with that account.

Google admin tools are another pain point. G Admin is leagues better than traditional admin tools, but they are still very slow and get this - the search isn't comprehensive. If you search for @company.com, hoping to find all the email addresses and groups you own for that company, you are out of luck. You will get 0 results. Managing group members is also clunky and slow. It uses a very dated layout and doesn't reliably update its display. I often have to refresh the page to actually see the members I've just added.

Gerard
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2019

G Suite Review

G Suite helps my team to be much more productive than the way they were before implementing G Suite. We can use the Gmail, Calendar, Hangouts, and Google Drive apps to manage the business' contacts lists as well as email campaigns. Gmail helps communication between my team, our existing clients, and potential clients. The Calendar helps my team and me to plan meetings and manage calls. G Drive helps me to organize all of my documents. Maps has been indispensable when planning out the routes for face to face meetings with clients. Every aspect of the G Suite helps my business run efficiently and effectively.

Pros

Everything about G Suite has been extremely helpful. It is an absolutely amazing set of apps which can help run any business. I've used Gmail for several years and it is easy and reliable. On top of being easy to use, I've had virtually no problems at all other than forgetting my own password; however, that was quickly resolved. Google Calendar is a calendar app, and in my opinion definitely one of the most useful and comprehensive calendar apps out there. I have been able to organize events by color and have even gone so far as to share my calendar with the others in your G Suite, which has made it extremely easy to schedule meetings and conference calls with my staff. As if that weren't enough, G Suite even has iOS apps that can be used on your iPad and iPhone, which happen to be essential tools in my line of work.

Cons

I found it a little difficult to import my phone contacts to the Gmail app using automatic sync. I just manually enter them, which in my case, is actually beneficial as I'm able to edit irrelevant contacts and relevant contacts.

Jesse
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/10/2019

Powerful tool for collaboration - and for nonprofits it is free!

G Suite has allowed better real-time communication, company branded emails, and provided lots of integrated software tools that are easy to use, share, and adapt for various projects. The ability to share and edit documents among a large group and in real time has greatly reduced administrative time in managing group projects (e.g. minutes can be taken during a meeting with several people entering information and then instantly shared with all).

Pros

I began using G Suite many years ago as the Director of a small foundation. Since we were a 501c3 we got it for free!! Now that I'm in the private sector - I still appreciate knowing that Google supports non-profits in this way. Bonus points! Anyway - back to the product. G Suite allowed me to set up unique email addresses that used our website url ending (rather than gmail) for our staff, board members, or special projects. We were able to create surveys, forms, and other documents and then set the access and privacy as needed for each item. This was a huge game changer for me as an administrator. No more getting 12 various emails and attachments with feedback on a document. All of us can make notes, suggest changes, etc. in real time.

Cons

Occasionally I have run into limitations on my ability to do things that are easily accomplished with Microsoft desktop applications or other software providers - like formatting documents, creating word limits in surveys, etc. I've also been unable to access cloud based items on a couple of occasions due to G Suite errors. These were quickly resolved but still inconvenient in those moments.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/03/2018

Would never use another service just for the company email alone.

GStuie, and Google in general, gives the answer to so many questions and provides so much for such a great price, it is ridiculous to conceive of using anything else.

Pros

There are so many things that GSuite can do that it would be impossible to list all of the pros. I'm going to just focus on email for this review to try to simplify things. The greatest thing about GSuite for your company email is that if you have a parent company, with multiple smaller companies underneath it, you don't have to pay to have email service for every single domain! Each domain can be set up as a subdomain of the parent company and then every user can receive email at [email protected] in the same mailbox! Additionally, you can create a "group" like "support" and it will then work for the main domain and each subdomain in the same group section! You can have them all go into a group messaging system where any of your users can respond, or you can use routing to send them to a ticketing system! Easy Peasy! That's just one part of one product, out of MANY, Amazing!

Cons

It almost always has the ability to perform the function that you need, the only problem is that sometimes finding that information can be a little difficult, specifically finding the correct wording to search for if you're not familiar with the lingo for a particular feature. Additionally, Google support can sometimes be a chore to contact, but once you do get a hold of them, I must say they are exceptional overall! Also, they don't allow API Keys for subdomains, so linking some services like email or maps with other programs to do automated stuff on your behalf for a specific subdomain can at times be challenging.

Farzaneh
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

Essential Tool for Seamless Teamwork and Project Management

Overall, Google Workspace has been a great tool for project management and teamwork. It helps me keep everything organized, makes communication easier, and allows my team to work more efficiently. Despite some small limitations, it’s a platform I use every day and rely on for managing projects.

Pros

I’ve been using Google Workspace as an optical system engineer, and it has become a crucial tool for managing my work and team communication. One thing I like most about it is how all the tools, like Gmail, Drive, Docs, and Sheets, are connected and work together smoothly. It’s great for collaboration. My team can edit documents or spreadsheets at the same time, and everyone sees changes instantly. This feature saves us time and avoids sending files back and forth. Also, the cloud-based system is a huge advantage. I can access my files from anywhere, whether it’s on my phone, tablet, or computer, which has been helpful when traveling or in meetings.
Google Meet and Calendar are also very useful. I can schedule meetings, send invites, and join video calls without leaving the platform. Meetings run smoothly, and I often use the screen-sharing feature to show designs or presentations. Managing files in Google Drive is easy too. I can organize documents into folders, share them with the team, and quickly find what I need using the search tool. It’s very helpful when dealing with a lot of files.

Cons

Despite all the good features, there are a few downsides that could be easily addressed. The main issue is that Google Workspace depends heavily on an internet connection. Some files can be accessed offline, but it’s not the same as working online, which can be a problem in places with weak internet. Another small issue I’ve noticed is that sometimes, when working on very large documents or spreadsheets, Docs and Sheets can slow down a bit, which can be frustrating but doesn’t happen too often.

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