User Reviews Overview

About Zendesk Talk

Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique...

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Feature ratings

Value for Money
2
Features
2.5
Ease of Use
2
Customer Support
3

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Albert
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 24/11/2022

Communication Software for Businesses

The overall experience has been positive and it met the requirements that we initially had which led us to implement this software within our business. I would recommend it to businesses.

Pros

As our business started to grow, we wanted to implement a software to improve communication between employees and more importantly with customers. We decided to go for Zendesk Talk and we were quite pleased with the software. Communication has improved greatly and customers feel more satisfied. Communication is vital for the success of any business.

Cons

Although the software has a lot of useful features, it may be a bit costly for small to medium sized entities. Maybe other pricing plans can be introduced to cater for such entities.

Erika
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/10/2022

La verdad no es recomendable

Mala

Pros

Que se puede contactar al proveedor de servicios

Cons

Que no atienden bien son groseros y no resuelven

2 reviews