User Reviews Overview

About Tailor Brands

Tailor Brands streamlines business creation, management, and growth for entrepreneurs. Our online platform offers a range of solutions, from LLC formation to brand identity creation and business banking. With over 30 million...

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Feature ratings

Value for Money
4.1
Features
4.3
Ease of Use
4.4
Customer Support
4.3

Browse Tailor Brands Reviews

236 of 236 reviews
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Beatrice
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/07/2019

Customer Service Nailed It

I ran into an issue with my 1st brand purchase. I think I was moving too quickly but I didn't realize that once I purchased I couldn't make changes. I reached out to Customer Service via email and got a response within a couple of hours. I told Customer Service representative that I was willing to bit the bullet and pay for another logo and she was so kind, she help me correct my issue literally in less than 24 hours.

Pros

Tailor Brands is very user friendly. I'm just working on starting my own company and I read about them online. Everything is extremely straightforward. Another great thing is that you can more then likely find a coupon online to help cut some of the cost for your initial purchase.

Cons

I don't like the fat that you can not speak to someone over the phone. It lacks that interpersonal communication which is kind of a bummer.

Response from Tailor Brands

Hi Beatrice!
We are glad to hear you had an awesome experience with our customer support team and that we've managed to address all of your concerns :)
We'd like to point out that we are working hard on providing better communication channels at the moment, so we can enhance the communication with our users.
If you have any additional suggestions/feedback, or just need assistance with the use of your account, please feel free to reach out to us at any time!
Kind Regards,
The Tailor Team

Replied 07/08/2019
Jorge
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/04/2023

Tailor experience

We have had a very significant experience, our first website, our first international account, our logo and our first designs were born there.

Pros

The pros of Tailor Brands is that you can unite various aspects of your company: Design, legal, administrative, financial and other aspects necessary for the complementary operation of your organization. It offers you ease and permanent attention.

Cons

I would like it to be able to advance to broader commercial integration processes, and to offer new functionalities for companies in the future.

Gary
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 06/04/2023

For the Money...Very disappointed

I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...

Pros

1 stop shop for llc. I did like the web set up until I had problems with being double charged

Cons

Can't get a human on the phone to help me..Get flooded with spamBeing charged twice for things

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 10/04/2023
Sandie
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2023

Look no fragrance

First, let me say that I didn't set out to start a business. Making handcrafted soap came out of necessity for my extremely problematic skin. After 10+ years, I have enough people joking that I'm their soap dealer, to go legit.One huge problem tho. My circa 1987 technology skill set.Enter Tailor Brands!!!! I wish I could give them more than 5 stars. At first, I half heartedly made a logo for myself. I loved it so much that I decided to read some reviews. Despite some negative feedback, I decided to invest a few bucks for a package. One of the options I was interested in was having a website built. I was called the next day by a sales representative, and offered a few styles and pricing options. The process couldn't have been easier. A few questions and emails later, and have a beautiful online store. It's a little surreal seeing a domain name pop up on a feed, and thinking, that's my baby.Their customer service has been outstanding 👏. One drawback is no phone support. Hopefully, that will change soon. Overall, Tailor Brands has been everything and MORE than I expected.Thanks for making dreams come true!

Pros

One stop place to start a business. Everything you need is there

Cons

No phone support. Hopefully that changes soon

Quinton
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2023

Honest Thoughts

My overall experience with Tailor Brands is Phenomenal. I'm glad I saw their ad on youtube while watching some of my favorite creators. Who knows had I not found them I might still be without a business right now.

Pros

I started with Tailor Brands completely from scratch. What I like most is how easily I was able to start and complete everything as a first timer not knowing what I was doing. They literally walk you through every step of the way.

Cons

The only Con I could think of would be during the trademark process there was an error that was with the initial form. It had been pushed through by the company they're partnered with. I received an email back a couple days later saying that something was wrong and I'd have to pay extra for the form to be resubmitted. I feel like it was it scanned over quickly before pushing it through by a professional it could have been caught on the front end and avoided the small hiccup. (Since there will be first time business owners that won't quite know what to place where in some cases) Other than that the ENTIRE process was flawless.

Kristen
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/04/2023

Everything I needed to start my own business.

It’s been a really good experience. My complaints are honestly minor.

Pros

Tailor Brands has been helpful in starting my own business for tattooing, arts, crafts, comics and hopefully soon animation. They are also helping me with my annual tax reports for my state which has been really helpful. It is an all in one source to help you start your business.There are a couple of hard things to manage, but I’m designing my website from scratch. They did warn that this is a more difficult way to get a website started, but I needed the freedom to make a large website with multiple pages available. I just wish there was a way to make a “turn page” feature for my comic.

Cons

Some parts are a little confusing, but the customer service does help with that. Website building is a little on the hard side if you need more than just a template website. I wish they had a webcomic widget for the site building portion, as well as the ability to let the site know that I already have an established bank, and email for my business.

Chenine
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2023

Tailor Brands Makes it Offical

My overall experience has been positive with Tailor Brands.

Pros

It was easy to make my logo. The design was nice.

Cons

It was difficult to link my existing domain name to design my webpage

Alternatives Considered

Wix

Reasons for Switching to Tailor Brands

Marketing campaign
Brighton
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2023

Great service

They do good in business

Pros

Logo and website. Logo design website email

Cons

The great service and they make sure you get what you need

Alternatives Considered

Safe Food Pro

Reasons for Switching to Tailor Brands

Great service
DAndrea
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 06/05/2023

A Small Business' Best Friend

Pretty amazing so far!

Pros

I loved that there were so many options related to starting my small business. From LLC creation to website design. I can even trademark my brand!

Cons

I did not have difficulty as of yet. The only thing that has happened was my application was rejected by Mercury Financial.

Stephanie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 17/04/2023

All in one space is nice

Overall, we are happy we went with Tailor Brands.

Pros

It was easy to form our LLC, get our domain, work on our website, and more- all in one spot. Also, the price for what you get is more affordable when getting a new business started. Customer service called to help us make sure we understood what we were doing and that was very nice.

Cons

We had a very specific logo made for us and we would have liked to have had the option to apply that to merchandise and more through Tailor Brands. We still haven't seen if there is a way we can download/upload our company logo into the site, so we can still use the services, but with our homemade logo.

Kapil
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/01/2023

Do Not Use -- Unresponsive and Very Costly

Negative -- still confused about the state of my EIN. No customer support lines to reach out to get in touch with my registered agent, nor clarification on what documents are needed to submit locally -- even though I PAID FOR ALL OF THESE SERVICES through their platform. Buyers beware, this product operates as a money grab to confuse you and not provide you with adequate services or support.

Pros

The software is billed as a universal set up to help get an LLC and all related aspects of a business up and running. Designing a website and getting a business email through the service was easy albeit costly.

Cons

I came to Tailor Brands to start an LLC, get a registered agent, and get my EIN number. So far, the process has been nightmare-ish. Things that should have taken only 1 day to resolve take weeks and it seems like internally, the team is very unfamiliar with the structuring and creation of LLCs and new businesses. I have run into numerous issues and rather than having a customer support line that reaches out and guides you through the process, they have not been able to adequately respond to simple questions nor have they put customers in contact with someone who can help resolve their problems -- STAY AWAY.

Nikita
  • Industry: Capital Markets
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/07/2019

First Impressions Review

Overall, so far so good, this is my first week, still a lot to learn on how to use their tools. The only thing is that by accident I chose a wrong domain name for my brand ( Tailor Brands gives you 1 year free domain after you make your premium purchase), I think the interface of that part is a bit confusing. I did not confirm it in the follow-up email, and when I asked if I could change my domain since I did not confirm it, customer support said that I have to purchase a different one. I think there should be an option provided to cancel within 24-48 hours ( I sent an email right away once I've noticed it). Other than that, only good impressions so far.

Pros

Pretty easy to use, has nice customization features for the logo and social media posts.

Cons

Seems like if I use the mobile version of the site it gives you more options for logo design, I could not find some of them on the regular web page.

Response from Tailor Brands

Hi Nikita!
We are happy to hear you found our services easy to use and that you managed to make use of the great features we offer :).
Unfortunately, domain names, once registered cannot be changed. We will make sure to pass this on you concerns over to the relevant department.
If you have any additional feedback or need any assistance, do not hesitate to reach out to us!
Kind Regards,
The Tailor Team

Replied 07/08/2019
Rebekkah
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/03/2023

I highly recommend

Excellent. I find it to be easy and very useful.

Pros

I like the convenience of it. I am able to create graphic designs quickly for my business needs.

Cons

There are times when I can't find a photo that I envisioned for the graphic design...but honestly, that's very rare.

Marley
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/04/2023

Best site to start up your business

I love Tailor brands

Pros

User friendly, beyond helpful, and Iam just overall impressed! The only thing I wished they had was a payroll site.

Cons

Nothing I have seen so far that I wasn't impressed with.

Scott
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2023

Tailor Brands is Great for a New Business!

Great!

Pros

I enjoyed the ease of getting my LLC and the logo and website tools.

Cons

While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.

Ebony
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2023

One Stop Shop

Pros

Tailor Brands is easy to use and their customet service is responsive & supportive. I'm so happy I took the risk and allowed tailor brands to support me in helping me build my company.

Cons

Nothing to add at this time. I find Tailor Brand's service offerings to be great and exactly what I needed.

Isaac
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/11/2022

do not buy this

Absolutely terrible don't even bother. Your better off getting a website build with square if that's what your looking for

Pros

They have a group to help build you a website

Cons

There customer service is awful they have no support number just email. They love to to upcharge on so many things but the issue is they charge you for it and then never it give it to you. I'm actually dealing with an issue right now where they charging me extra to add more than 100 products to my site and you can't pay for it through the site you have to email them to get it. They charged me for.it. but never gave me the service and now.there mia and no one wants to email me back about this

Devesh
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2023

The user-friendly interface of Tailor Branding is one of its most notable qualities.

a wonderful choice for companies trying to build a professional-looking corporate identity on a tight budget. For start-ups and small enterprises, its user-friendly design and reasonable cost make it an appealing option.

Pros

a quick and easy method to quickly design marketing materials including a professional-looking logo, business card, social media banner, and other marketing materials as an AI-powered branding solution.

Cons

Tailor Brands does not offer a refund policy, which means that users who are not satisfied with their final design may not be able to get their money back.

Requis
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2023

Rock Stars

Great!

Pros

Easy to use, they kept me constantly updated, and the price is minuscule when compared to the value of their work.

Cons

I had a logo design but there wasn't a way to upload my design. It would gone perfectly with some of the available fonts.

Kelly
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2023

Life was made simple

Overall my experience couldn’t have been better. They communicated throughout the entire process and it went smoothly.

Pros

I was able to just complete the requested information and like that I had my LLC. It was so simple that I blinked and I had it in my email.

Cons

Nothing at all. I couldn’t have asked for a smoother product

Liz
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/04/2023

Tailor Brands - Fast, Reliable, Strong Value!

Very useful to have Tailor Brands as a resource for us and on our side!

Pros

Fast reliable service and answers to questions. Plus I saved money using Tailor Brands. A family member paid a lot more for her LLC setup.

Cons

I prefer a live chat 24/7, but they are so responsive this is really splitting hairs.

Renard
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/05/2023

Salwhagos

Great.

Pros

The website creation was a good experience. Navigating the system is simple to use. I recommend tailor brand to anyone wanting to start a business.

Cons

I don't like the process time and not understanding all the documents needed to accomplish being llc owner.

sabrina
  • Industry: Tobacco
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/04/2023

starting a business

They was easy to deal with while going through the process of answering the questions paying the fees and then just getting started it was just fun and easy to do

Pros

I liked the fact that tailor brands sorta made it easy for me to establish my LLC with just a bit of money paid here and there I was up and running in no time at all. So basically the establishment of LLC was easy as pie

Cons

the state license that i got from the state of Alabama being they are a third party submitting the paperwork the address on the paperwork was incorrect and I will have to get the state here to fix this issue other than that it was easy to create my business

Nichole
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
1

5
Reviewed on 18/04/2023

Quick LLC Formation

It was good. I would have like live customer service better than just email.

Pros

My cleaning business got LLC within a day! Absolutely love digital business card and choice to build your own website.

Cons

Could use better customer support and service.

Stephanie
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/06/2019

Great, Easy to use Branding!

Pros

How easy it was to create a Logo for my business.

Cons

Just a few hiccups with navigating the site once logo was purchased. However, customer service excellent and prompt!

Response from Tailor Brands

Hi Stephanie!
Thank you for taking the time to leave your review.
We are glad to hear you had a great experience while making your logo and that our support team was prompt and thorough in addressing your concerns :)
Feel free to reach out to us at any point if you need any additional assistance or have any questions!
Kind regards,
The Tailor Team

Replied 07/08/2019
236 reviews