MakeShift Reviews

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Pros

Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.

Cons

One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in.
I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.

Pros

It’s very basic and simple to use. Straightforward. Integration with ADP Canada is very important for the [SENSITIVE CONTENT].

Cons

Having to use 3 apps - manager app, scheduling app, and messenger app, makes it hard to manage.

Alternatives Considered

7shifts, When I Work and HotSchedules

Reasons for Switching to MakeShift

I didn’t… I moved from MakeShift to 7Shifts for the reasons above. It’s a good app, just that it’s not for me…

Pros

Easy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.

Cons

Would like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.

Pros

Easy to update employee schedule, and keep track of daily requirements for staff

Cons

none that I can mention or think of at this point in time

Pros

Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.

Cons

When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.

Pros

The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.

Cons

I would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates

Pros

So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software!

Cons

I wish the app would automatically load in the classic view when I log in from my phone.

Pros

once I got used to it, which was pretty quickly, I was able to access my co-workers schedules with the greatest of ease. I could determine daily schedules when client's were trying to reach them, regular days off, scheduled vacation days, for the week, or future, when planning my own time off. I' able to narrow down departments so I'm not scrolling down alphabetically through everyone's name in the company.

Cons

none that I can think of at this time.
It's a very valuable product with ease of use.

Pros

I like that it is easy to see my schedule and book time off

Cons

Resetting password and signing in is a nightmare

Pros

Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.

Cons

I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Alternatives Considered

7shifts

Reasons for Switching to MakeShift

Pricing

Pros

What I like most about Makeshift is that it is easy to export data for import into ADP.

Cons

What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences.

Pros

The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.

Cons

The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.

Pros

Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.

Cons

As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.

Pros

It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.

Cons

It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer.

Pros

Our company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.

Cons

I wish we could drag and drop schedules for several people at one time.

Pros

User-friendly and easy to learn for all users including both schedulers and employees. Easy to see which staff is available on any given day. Being able to integrate with our existing payroll & time and attendance system was a bonus.

Cons

Would like to be able to view or download a monthly version of the schedule. The Positions tab on the Schedule is great to use to see what shifts are unfilled, but it would be cool to have a feature where we can hover over a shift and it could tell us the names of staff that are scheduled for it.

Pros

I like the fact that it is easy to use. I am not a computer genius but this was easy to learn and use.

Cons

I haven't found anything that I do not like about this software. I use it with ease every day and find it makes my job of scheduling very easy.

Pros

MakeShift is an easy to use scheduling tool that can stand alone or integrate with ADP/Bamboo HR to import existing employees. We like the ease of viewing and modifying the employee schedules in the system. Employees have an easy way to mark when they are available, and the shift trade system works well. The ability to create rotations that repeat for a length of time has been a huge time saver for us. It's also nice to be alerted when an employee will go into overtime before the shift occurs.

Cons

There are a few features, such as viewing who you are working with, that are only available for employees on the mobile app and not the web interface. The software also does not give an option to subtract exempt employees hours from the budget tracker. It would also be helpful to see expanded fatigue rules to state that an employee can't work before or after a certain time.

Pros

Ease for employee use in viewing schedules, swapping shifts. Integration with ADP Workforce Now

Cons

Onboarding new employees can sometimes be a hassle if they are using Makeshift with another employer. Logging in with ADP Workforce Now credentials is not supported.

Pros

This tool allows for a fairly easy setup to get teams up and running quickly. The ability to publish requests to fill empty shifts is quite handy!

Cons

A monthly calendar view would be most helpful to see a month at a glance in a format that everyone is familiar with.

Pros

I like the ease of schedule making and the seamless mobile integration.

Cons

I feel that the availability feature could be changed to reflect suggested or soft requests.

Pros

Easy for management to edit and employees to access.

Cons

Duplicate email causes a delay. Luckily, customer support fixes it in a timely manner.

Pros

changed how we schedule - so much easier to schedule people

Cons

it's not really on makeshift, but the buy in from staff could use some help. Too many supervisors and staff still just make arrangements without using the app.